Data From Computer Is Not Printed; Bj Cartridge Moves, Ink Does Not Appear - Canon BJ-30 User Manual

Problem
Data from computer is
not printed
BJ cartridge moves,
ink does not appear
98
Troubleshooting
Cause
The printer may be off-line
( light off).
ON LINE
The interface cable may not
be securely connected to the
printer and the computer.
The interface cable may not
be the correct type.
The printer or computer
may have been turned on
when you connected the
interface cable.
The application may not be
set up properly.
The parallel port may be
disabled in your computer's
CMOS memory.
The BJ cartridge or ink
tank may not be installed
properly.
The nozzle on the BJ
cartridge may be clogged.
The ink tank may be empty.
Solution
Press the button to
ON LINE
turn the printer on-line
( light is on).
ON LINE
Check the interface cable
connection.
Make sure the interface cable
is a parallel interface cable.
Turn off the printer and the
computer, then turn them
back on again.
Check the computer or the
application to see if the host
is configured correctly:
printer port, printer driver,
print manager.
Check your computer's
CMOS to see if the primary
parallel port is set to LPT1.
(Your computer should have
a setup program that allows
you to check the CMOS
settings.)
Make sure the BJ cartridge
and ink tank are properly
installed.
Perform the extensive print
head cleaning procedure
described on page 79.
Remove the ink tank
and check that it has ink.
Replace the ink tank.
Chapter 7