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system identification. For identification, the indicators will flash, whereas the indicator will
be on solid when an error condition occurs.
3.1.9 Availability enhancement functions
The auto-restart (reboot) option, when enabled, can reboot the system automatically following
an unrecoverable software error, software hang, hardware failure, or environmentally induced
(AC power) failure.
3.2 Serviceability
The OpenPower 710 server is designed for client setup of the machine and for subsequent
addition of most features (adapters/devices). For a fee, IBM Service can perform the
installation.
The OpenPower 710 server allows clients to replace service parts (Customer Replaceable
Unit) if they want to. The OpenPower 710 server has incorporated LEDs that will indicate
the parts needing to be replaced.
The OpenPower 710 server allows support personnel to remotely log into a system to
review error logs and perform remote maintenance. The OpenPower 710 service
processor enables the analysis of a system that will not boot.
The diagnostics consist of Stand-alone Diagnostics, which are loaded from the DVD-ROM
drive.
The System Management Services (SMS) error log is accessible from the SMS menu for
tests performed through SMS programs. For results of service processor tests, access the
error log from the service processor menu.
3.2.1 Service Agent
The Service Agent is available at no additional charge. When installed on an IBM Sserver
system, the Service Agent can enhance IBM's ability to provide the system with maintenance
service.
The Service Agent:
Monitors and analyzes system errors and, if needed, can automatically place a service call
to IBM without client intervention
Can help reduce the effect of business disruptions due to unplanned system outages and
failures
Performs problem analysis on a subset of hardware-related problems and, with client
authorization, can automatically report the results to IBM Service
3.3 Clustering and high availability
Today's IT infrastructure requires that systems meet increasing demands, while offering the
flexibility and manageability to rapidly develop and deploy new services. IBM clustering
hardware and software provide the building blocks, with availability, scalability, security, and
single-point-of-management control, to satisfy these needs. The advantages of clusters are:
Large-capacity data and transaction volumes, including support of mixed workloads
Scale-up (add processors) or scale-out (add servers) without downtime
Chapter 3. Reliability, availability, and serviceability
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