Printing Errors - Brady BBP31 User Manual

Printing Errors

Problem/Message
Faint print on labels.
No print on the label.
Poor print quality.
Void areas or lines appear on
printed text.
Printer not ready.
Error: 15
Printer Error
Error: 16
BBP™31 Sign & Label Printer User Guide
Cause
Ribbon not advancing correctly.
Print energy might be too low.
The label or ribbon is not loaded
correctly or out of ribbon.
Ribbon and label media are
incompatible, or using an incorrect
label material and ribbon combination.
Dust or adhesives accumulated on
the printhead.
Media wiper dirty.
Ribbon wrinkling.
The ribbon cover is open or the cutter
is not in operational position.
Ribbon cover was opened during
printing.
Problem Resolution
Printing Errors
Corrective Action
• Tension the ribbon by rotating
the rewind spool (top spool) in
a downward direction until all
slack is removed.
• Try another ribbon cartridge.
Adjust the print-energy setting
(see "Adjusting Print Energy" on
page 5-7).
Reinstall the ribbon cartridge.
- or -
Load a new ribbon.
Verify the correct ribbon for the
label roll is loaded in the printer.
- or -
Change the ribbon or label
combination.
Clean the printhead (see "Printer
Maintenance" on page 8-1).
Replace media wiper (see "Printer
Maintenance" on page 8-1).
• Tension the ribbon by rotating
the rewind spool (top spool) in
a downward direction until all
slack is removed.
• Try another ribbon cartridge.
• Close ribbon cover.
- or -
• Move cutter to operational
position.
Close ribbon cover.
-
9 5