Media Errors; Ribbon Errors - Brady BBP31 User Manual

Media Errors

Problem/Message
Printer will not feed labels.
Printer Error. Media Jam. Print
job canceled.
Errors: 45, 54
Error reading media memory
cell. Reload or replace media.
If error persists, contact
technical support.
Errors: 48, 49, 50, 51, 52
Media out. Replace media
and close inside printer cover.
Error: 53
Media shifts when printing
frames around label causing a
slight misalignment of the
frame.

Ribbon Errors

Problem/Message
Ribbon out. Replace ribbon
and close inside printer cover.
[58]
Error reading ribbon memory
cell. Reload or replace ribbon.
If error persists, contact
technical support.
Errors: 64, 65, 66, 67, 68
BBP™31 Sign & Label Printer User Guide
Cause
The leading edge of the label roll is
not inserted correctly.
- or -
The leading edge of the label roll is
uneven or torn (not a straight edge).
Media is in the media guides, but not
present in leading edge sensor.
- or -
Media is in the leading edge sensor,
but not present in the media guides.
- or -
Media is jammed in printer.
Printer cannot read the media
memory cell: code incorrect [48],
cannot read cell [49], data in cell is
corrupted [50], cell is wrong version
[51], media counter shows no media
remaining [52]
Tape ran out during print job. This
message could also appear if the
media guides move out of correct
position during printing.
Media guides not adjusted correctly,
producing slack that allows the tape to
shift during printing.
Cause
The ribbon ran out or broke during the
print job.
The printer cannot read the ribbon
memory cell: memory cell code
incorrect [64], cannot read cell [65],
data in cell is corrupted [66], cell is
wrong version [67], ribbon counter
shows no ribbon remaining [68].
Problem Resolution
Ribbon Errors
Corrective Action
Install the media correctly
- or -
Cut a straight leading edge on the
label roll.
Reinstall the media then restart
print job.
Replace media. If problem
persists, contact Technical
Support.
Reinstall media then restart the
print job.
Adjust media guides so they are
snug against the media. To make
fine adjustments to the frame, see
"Adjusting Print Offset" on page 5-
8
Corrective Action
Replace the ribbon and restart the
interrupted print job.
Replace the ribbon. If problem
persists, contact Technical
Support.
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