3Com 3C410012A - OfficeConnect Remote 531 Access Router Getting Started Manual
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3Com 3C410012A - OfficeConnect Remote 531 Access Router Getting Started Manual

3Com 3C410012A - OfficeConnect Remote 531 Access Router Getting Started Manual

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http://www.3com.com
Part No. 980-000075/002
Published: September 1997
O
C
FFICE
ONNECT
G
ETTING
Model Numbers: 511, 521, 531
/
TM
S
TARTED
R
EMOTE
G
UIDE

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  • Page 1 FFICE ONNECT EMOTE ETTING TARTED UIDE ® Model Numbers: 511, 521, 531 http://www.3com.com Part No. 980-000075/002 Published: September 1997...
  • Page 2 LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
  • Page 3 MPORTANT AFETY NFORMATION WARNING: Warnings contain directions that you must follow for your personal safety. Follow all instructions carefully. Please read the following information carefully and thoroughly before installing the OfficeConnect Remote: Exceptional care must be taken during installation and removal of the unit.
  • Page 4 There are no user-replaceable fuses or user-serviceable parts inside the unit. If there is a physical problem with the unit that cannot be solved with problem solving actions in this guide, contact the supplier. Disconnect the power adapter before moving the unit. WARNING: Twisted Pair RJ45 data port.
  • Page 5 ICHTIGE ICHERHEITSHINWEISE ACHTUNG: Die Warnungen enthalten Anweisungen, die Sie zur eigenen Sicherheit zu befolgen haben. Lesen Sie bitte die folgenden Informationen sorgfältig durch, bevor Sie den OfficeConnect Remote einbauen: Auf besondere Vorsicht muß während des Ein- und Ausbaus des OfficeConnect Remotes geachtet werden. Stapeln Sie den OfficeConnect Remote nur mit anderen OfficeConnect Einheiten zusammen.
  • Page 6 dass die Spannung zwischen zwei erreichbaren Teilen kein gefährliches Niveau erreicht (42.2V max. oder 60 V DC). Es sind keine von dem Benutzer zu ersetzende oder zu wartende Teile in dem Gerät vorhanden. Wenn Sie ein Problem mit dem OfficeConnect Remote haben, das nicht mittels der Fehleranalyse in dieser Anleitung behoben werden kann, setzen Sie sich mit Ihrem Lieferanten in Verbindung.
  • Page 7 L’ INFORMATION DE ÉCURITÉ MPORTANTE AVERTISSEMENT: Les avertissements contiennent les instructions que vous devez suivre pour votre sécurité personnelle. Suivre toutes les instructions avec soin. Veuillez lire à fond l’information suivante avant d’installer le moyeu: Le soin exceptionnel doit être pris pendant l’installation et l’enlèvement du moyeu.
  • Page 8 assure que la tension entre deux éléments accessibles n'accedéra pas un niveau de sécurité (42.2V max. ou 60 V DC). Il n’y a pas de parties remplaceables par les utilisateurs ou entretenues par les utilisateurs à l’intérieur du moyeu. Si vous avez un problème physique avec le moyeu qui ne peut pas être résolu avec les actions de la résolution des problèmes dans ce guide, contacter votre fournisseur.

  • Page 9: Table Of Contents

    ONTENTS MPORTANT AFETY NFORMATION ICHTIGE ICHERHEITSHINWEISE L’ INFORMATION DE ÉCURITÉ MPORTANTE ONTENTS BOUT UIDE Finding Specific Information in this Guide Conventions Additional Safety Information NTRODUCTION Introduction OfficeConnect Remote Features Pack Contents Checklist Registering Ownership of OfficeConnect Remote LED Indicators and Connectors NSTALLATION Installation Requirements Siting OfficeConnect Remote...
  • Page 10 LAN Port Connecting Cable - 10Base-T Ordering Information A-10 Wall Fixing Template A-11 ECHNICAL UPPORT Online Technical Services World Wide Web Site 3Com Bulletin Board Service 3ComFacts Automated Fax Service 3ComForum on CompuServe Online Service Support from Your Network Supplier Support from 3Com...
  • Page 11 Returning Products for Repair NDEX ORPORATION IMITED ARRANTY CE C ERTIFICATION FCC C LASS ERIFICATION TATEMENT...

  • Page 13: About This Guide

    BOUT UIDE About This Guide provides an overview of this guide, describes guide conventions, tells you where to look for specific information, and lists other publications that may be useful. This guide describes how to install OfficeConnect Remote 511, 521 and 531 units.

  • Page 14: Conventions

    BOUT UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Description Information note Important features or instructions Caution Information to alert you to potential damage to a program, system, or device Warning Information to alert you to potential personal...

  • Page 15: Additional Safety Information

    Products manufactured by 3Com are safe and without risk provided they are installed, used, and maintained in good working order and in accordance with their instructions and recommendations.
  • Page 16 Do not spill food or liquids on the unit. If the unit gets wet, isolate the electrical supply and contact your 3Com reseller. Do not push any objects into the openings of the unit. Doing so can cause fire or electric shock by shorting out internal components.

  • Page 17: Introduction

    NTRODUCTION This chapter details the features and functions of the OfficeConnect Remote access router. It encompasses models 511, 521, and 531. Introduction The OfficeConnect Remote provides high speed, low cost internetworking for small offices and home users. The unit is part of the OfficeConnect range which can be stacked to provide a host of other facilities including Ethernet hub, print sharing and network fax.
  • Page 18 1: I HAPTER NTRODUCTION The range of OfficeConnect Remote units is as follows: OfficeConnect Remote 511 – Provides connection from 10Base-T or Thin Ethernet (10Base2) LANs to ISDN services for data transfer between remote sites. OfficeConnect Remote 521 – In addition to data transfer facilities, the 521 has a Voice port allowing a telephone (or other equipment such as a Fax) to communicate via ISDN.

  • Page 19: Pack Contents Checklist

    If any of the items have been damaged in transit or are missing, contact the 3Com reseller from whom the equipment was purchased. Figure 1-1 Pack Contents 1 x OfficeConnect Remote unit.

  • Page 20: Registering Ownership Of Officeconnect Remote

    1: I HAPTER NTRODUCTION 1 x Remote Access DocPack containing: 1 x OfficeConnect Remote Getting Started Guide. 1 x OfficeConnect Remote Getting Connected Guide. 1 x Documentation CD. 1 x Warranty Registration Card. Please save the box and protective packing material in case the unit needs to be stored or transported in the future.

  • Page 21: Led Indicators And Connectors

    Introduction LED Indicators and Connectors Front Panel Figure 1-2 OfficeConnect Remote Front Panel LED Indicators ALERT (orange) Shows the status of the system. Off – Normal operation and no faults detected. Slow flash – Loading software during power up or new software is being downloaded to the unit.
  • Page 22 1: I HAPTER NTRODUCTION ISDN1 and ISDN 2 (yellow) Show whether an ISDN call is in progress on ISDN Channel 1 or Channel 2. On – Connected to a remote ISDN unit and incurring call charges. Flashing – A call is being made, but has not yet connected. Off –...
  • Page 23 Do not use any other power adapter with this unit. If the plug on the power adapter does not match the mains inlet socket, contact your 3Com reseller for further advice. RESET The reset button is for 3Com Technical Support use only.
  • Page 24 OfficeConnect Remote automatically detects the type of cable attached and prompts for the appropriate information when the unit is configured. Suitable WAN interface cables are available from your 3Com reseller (see Appendix 10BaseT (LAN) The 10Base-T interface is an RJ45 socket. It allows...
  • Page 25 Introduction Incoming ISDN traffic carries both a voice and data identifier and depending on the type of transmission, voice calls are automatically directed to the appropriate port. The Voice port has an RJ11 socket. If your telephone equipment uses a different connector, you will need to obtain a suitable convertor to connect to the Voice port.
  • Page 26 1-10 1: I HAPTER NTRODUCTION...

  • Page 27: Installation

    NSTALLATION This chapter describes the installation of the OfficeConnect Remote hardware. Initial configuration information can be found in the OfficeConnect Remote Getting Connected Guide. Installation Requirements The following items are needed in order to install the OfficeConnect Remote. A standard ISDN line wall socket close to the proposed installation site.

  • Page 28: Siting Officeconnect Remote

    2: I HAPTER NSTALLATION Siting OfficeConnect Remote When siting OfficeConnect Remote, ensure: It is accessible and cables can be easily connected. It is out of direct sunlight and away from sources of heat. Cabling is away from power lines, fluorescent lighting fixtures, and sources of electrical noise such as radios, transmitters and broadband amplifiers.

  • Page 29: Stacking The Units

    Siting OfficeConnect Remote on a Desk Figure 2-1 Fitting the Rubber Feet Stacking the Units Use the stacking clips to stack OfficeConnect units together securely. CAUTION: Never stack more than four units high. If the units are different sizes, stack them by size—largest on the bottom, smallest on top.
  • Page 30 2: I HAPTER NSTALLATION There are three stacking slots on each side of each full depth unit (for example, the OfficeConnect Remote) and two stacking slots on each side of each three-quarter depth unit (for example, the eight port hub). Always stack units so that the front panels are aligned (Figure 2-2).
  • Page 31 Siting OfficeConnect Remote on a Desk Figure 2-3 Attaching the Clips 4 Keeping the front of the units aligned, fit the second unit to the first. Hook the top edge of the clips into the stacking slots on the bottom edge of the second unit (the unit should rest on the clips spikes).
  • Page 32 2: I HAPTER NSTALLATION 5 Turn the units onto their sides so that they rest on the two fitted clips. 6 Locate the two remaining clips over the relevant slots and push them into place. Figure 2-5 Stacked OfficeConnect Units To remove a clip, squeeze the sides of the clip together and use reasonable force to pull it off (Figure...

  • Page 33: Wall Mounting The Officeconnect Remote

    Siting OfficeConnect Remote on a Desk Wall Mounting the OfficeConnect Remote There are two slots on the underside of the OfficeConnect Remote which are used for wall mounting. Mount the unit with the LEDs facing upwards. Figure 2-7 Wall Mounting Brackets When wall mounting the unit, ensure that it is within easy reach of the mains socket.
  • Page 34 2: I HAPTER NSTALLATION To wall mount the unit: 1 Drill two holes that are 142 mm (5.6 in) apart and insert the rawl plugs. Refer to page A-11 for a full size version of the wall fixing template (Figure 2-8).
  • Page 35 Siting OfficeConnect Remote on a Desk Figure 2-10 Wall Mounting the OfficeConnect Remote CAUTION: Only single units can be wall mounted.

  • Page 36: Cabling Up The Officeconnect Remote

    2-10 2: I HAPTER NSTALLATION Cabling Up the OfficeConnect Remote Connecting the Power Adapter CAUTION: First, read the section; “Important Safety Information” the start of this manual. Isolate the electrical mains system supply before installation. Ensure any on/off power switches at the outlet socket are set to their ‘OFF’...

  • Page 37: Connecting A 10Base-T Lan

    Cabling Up the OfficeConnect Remote 2-11 Connecting a 10Base-T LAN The 10Base-T LAN connection may be to a hub or a wall mounted LAN connection box. Follow the appropriate instructions below. Connecting to an OfficeConnect Hub Figure 2-12 Connecting an OfficeConnect Hub 1 Connect a UTP cable (not supplied) to the 10Base-T port of the OfficeConnect Remote.
  • Page 38 2-12 2: I HAPTER NSTALLATION Connecting to an In-house LAN Connection Box Figure 2-13 Connecting an In-House LAN Connection box 1 Attach a UTP cable (not supplied) to the 10Base-T socket on the OfficeConnect Remote. 2 Attach the other end of the cable to the socket of the in-house LAN connection box (Figure 2-13) or directly to a 10Base-T hub port.

  • Page 39: Connecting To A Single Workstation Or Pc

    Cabling Up the OfficeConnect Remote 2-13 Connecting to a Single Workstation or PC 1 Set the MDI/MDIX switch to MDIX (out). This implements the crossover for the 10Base-T port. 2 Attach one end of a UTP cable (not supplied) directly to the RJ45 socket marked LAN on the OfficeConnect Remote.
  • Page 40 2-14 2: I HAPTER NSTALLATION 3 Terminate the two free ends of the segment by fitting 50 Ohm end pieces. Figure 2-15 Connecting a 10Base2 Cable When using 10Base2 cable, both ends of the segment must be properly terminated with 50 Ohm end pieces.

  • Page 41: Connecting To Isdn

    Cabling Up the OfficeConnect Remote 2-15 Connecting to ISDN 1 Attach one end of the ISDN cable supplied to the ISDN port on the OfficeConnect Remote unit (Figure 2-16). Figure 2-16 Connecting the ISDN Cable CAUTION: Do not to connect the ISDN line into the OfficeConnect Remote LAN port.

  • Page 42: Connecting To The Wan (531 Only)

    2-16 2: I HAPTER NSTALLATION Connecting to the WAN (531 only) The OfficeConnect 531 can be connected directly to a WAN Network Terminating Unit (NTU) fitted by a WAN service supplier. Use a suitable WAN cable to connect the WAN port on the OfficeConnect Remote unit to the NTU (Figure 2-18).

  • Page 43: Connecting To The Voice Port (521 And 531)

    Cabling Up the OfficeConnect Remote 2-17 Connecting to the Voice Port (521 and 531) A standard telephone handset or other analog telephony equipment (such as a a fax or answering machine) can be connected to the Voice port (Figure 2-19). This port can also be used to connect the OfficeConnect fax server to ISDN.

  • Page 44: Connecting A Management Terminal

    2-18 2: I HAPTER NSTALLATION Connecting a Management Terminal Connect a management terminal to the OfficeConnect Remote to configure it to communicate with remote sites. Connect the Serial Manager cable to the Serial port (Figure 2-20). Connect the other end to the serial COM port on your PC workstation.

  • Page 45: A Technical Information

    ECHNICAL NFORMATION Specifications LAN Connector Interfaces There are two LAN interfaces. Only one of these connections can be used at any one time. 10Base2 via a BNC connector. 10Base-T via an RJ45 connector socket for UTP. WAN Connector Interface (531 only) The WAN interface is a 25-way D-type female connector which can be configured to support one of the following.

  • Page 46: Voice Connector Interface (521 & 531

    A: T PPENDIX ECHNICAL NFORMATION Voice Connector Interface (521 & 531) The Voice interface is an RJ11 socket. This allows analog telephony equipment to be connected to the unit. The socket is touch-tone (AT&T 2500) compatible. An adapter may be required for some telephone equipment connections.

  • Page 47: Environmental Considerations

    Environmental Considerations Environmental Considerations Operating temperature: 0 – 40°C (32 – 105°F) Humidity: 0 – 90% (non-condensing) Power consumption: 18 watts Weight: 965g (2lb 1oz)

  • Page 48: Interface Cable Characteristics

    A: T PPENDIX ECHNICAL NFORMATION Interface Cable Characteristics WAN Port Connecting Cables The WAN port terminates with a 25-pin female D-type connector. The connecting cable may be one of three types. 25-pin male D-type to 15-pin male D-type. 25-pin male D-type to 25-pin male D-type. 25-pin male D-type to 34-pin MRAC.
  • Page 49 Interface Cable Characteristics V.24/V.28 WAN Cable The WAN port can be configured to support V.24 or V.28 signaling at data transfer rates up to 19.2 Kbps. Note the following pinouts when buying or making up a suitable WAN cable. Autosense pins must be connected in order for the cable to function correctly.
  • Page 50 A: T PPENDIX ECHNICAL NFORMATION V.35/V.36 WAN Cable The WAN port can be configured to support V.36 signaling at data transfer rates up to 2.048 Kbps. Note the following pinouts when buying or making up a suitable WAN cable. Autosense pins must be connected in order for the cable to function correctly.

  • Page 51: Manager Port Connecting Cable

    Interface Cable Characteristics Manager Port Connecting Cable The manager port terminates with a 9-pin male D-type connector. The connecting cable may be one of two types. 9-pin female D-type to 9-pin male/female D-type. 9-pin female D-type to 25-pin male/female D-type. The pin-outs for these cables are illustrated below: 9-pin Female D-type to 9-pin Male/Female D-type Note the following pinouts when buying or making up a suitable...
  • Page 52 A: T PPENDIX ECHNICAL NFORMATION 9-pin Female D-type to 25-pin Male/Female D-type 9-pin female D-type to 25-pin male/female D-type cable Use a when connecting the manager port directly to a modem. Note the following pinouts when buying or making up a suitable cable.

  • Page 53: Lan Port Connecting Cable - 10Base-T

    Interface Cable Characteristics LAN Port Connecting Cable - 10Base-T The 10Base-T (Coax) port terminates with an RJ45 connector which can be connected to the 10Base-T port on another device. The table below shows the pin-outs for a straight through cable.

  • Page 54: Ordering Information

    A-10 A: T PPENDIX ECHNICAL NFORMATION Ordering Information Part Number Description 3C410002 OfficeConnect Remote 511s 3C410007 OfficeConnect Remote 521s 3C410012 OfficeConnect Remote 531s 3C410017 OfficeConnect Remote 511u 3C410022 OfficeConnect Remote 521u 3C410027 OfficeConnect Remote 531u 3C16740 Power adapter (US) 3C16741 Power adapter (UK) 3C16742 Power adapter (Mainland Europe)

  • Page 55: Wall Fixing Template

    Wall Fixing Template A-11 Wall Fixing Template Use this template to drill the fixing holes for wall mounting the OfficeConnect Remote. Refer to page 2-7 for details on wall mounting the OfficeConnect Remote.
  • Page 56 A-12 A: T PPENDIX ECHNICAL NFORMATION...

  • Page 57: Technical Support

    For the very latest, we recommend that you access 3Com Corporation’s World Wide Web site as described below. Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site...

  • Page 58: 3Com Bulletin Board Service

    ECHNICAL UPPORT 3Com Bulletin Board Service 3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

  • Page 59: 3Comfacts Automated Fax Service

    Automated Fax Service 3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3ComFacts using your Touch-Tone telephone using one of these international access numbers:...

  • Page 60: Support From Your Network Supplier

    Support from 3Com If you are unable to receive support from your network supplier, technical support contracts are available from 3Com. Contact your local 3Com sales office to find your authorized service provider using one of these numbers: Regional Sales Office...
  • Page 61 Support from 3Com Regional Sales Office Telephone Number 3Com Asia Limited Australia 61 2 9937 5000 (Sydney) 61 3 9866 8022 (Melbourne) China 8610 68492568 (Beijing) 86 21 63740220 Ext 6115 (Shanghai) Hong Kong 852 2501 1111 India 91 11 644 3974...
  • Page 62 B: T PPENDIX ECHNICAL UPPORT Regional Sales Office Telephone Number 3Com Latin America U.S. Headquarters 408 326 2093 Northern Latin America 305 261 3266 (Miami, Florida) Argentina 541 312 3266 Brazil 55 11 546 0869 Chile 562 633 9242 Colombia...

  • Page 63: Returning Products For Repair

    Returning Products for Repair Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 64 B: T PPENDIX ECHNICAL UPPORT...
  • Page 65 Ethernet crossover 1-7 10Base2 port 2-13 port 1-8 10BaseT port 2-11 10BaseT cable A-9 ethernet 3Com Bulletin Board Service (3ComBBS) B-2 10BaseT port 1-8 3Com sales offices B-4 3Com URL B-1 3ComFacts B-3 3ComForum B-3 fax service. See 3ComFacts alert LED 1-5...
  • Page 66 A-7 siting OfficeConnect Remote 2-2 MDI/MDIX switch 1-7 stacking 2-3 clips 2-3 network supplier support B-4 technical support 3Com URL B-1 bulletin board service B-2 fax service B-3 OfficeConnect Remote network suppliers B-4 511 1-2 product repair B-7...
  • Page 67 NDEX V.35/V.36 WAN cable A-6 voice connector interface A-2 voice LED 1-6 voice port 1-8 VT100 terminal connection 2-18 wall mounting 2-7 connection 1-8 port 1-8 WAN cables A-4 WAN connector interface A-1 WAN LED 1-6 warranty card 1-4 World Wide Web (WWW) B-1...
  • Page 68 NDEX...
  • Page 69 The duration of the warranty for the OfficeConnect Remote 511, 521, and 531 is 1 year. ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Network Adapters...
  • Page 70 IMITATION OF IABILITY TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA,...
  • Page 71 Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.

This manual is also suitable for:

Officeconnect remote 511Officeconnect remote 521Officeconnect remote 531

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