3Com Router 3012 Installation Manual
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3Com Router 3012 Installation Manual

3Com Router 3012 Installation Manual

Router 3000 series
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Download this manual See also: Configuration Manual, Manual
Enlarged version
http://www.3com.com/
Part No. 10014206
Published March 2004
Router 3000 Family

Installation Guide

Router 3012 (3C13612)
Router 3013 (3C13613)
Router 3015 (3C13615)
Router 3016 (3C13616)
Router 3018 (3C13618)

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  • Page 1: Installation Guide

    Part No. 10014206 Published March 2004 Router 3000 Family Installation Guide Router 3012 (3C13612) Router 3013 (3C13613) Router 3015 (3C13615) Router 3016 (3C13616) Router 3018 (3C13618)
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

  • Page 3: Table Of Contents

    ONTENTS BOUT UIDE Conventions NTRODUCING THE OUTER Router 3012 Router 3013 and Router 3015 Router 3016 and Router 3018 NSTALLING THE OUTER Preparing to Install the Router Mounting the Router on a Vertical Surface Installing the Router on a Workbench...
  • Page 4 PTIONAL ABLE PECIFICATIONS Console Cable AUX Cable Ethernet Cable Serial Port Cable T1 Cable ISDN BRI Cables BTAINING UPPORT FOR YOUR Register Your Product to Gain Service Benefits Purchase Value-Added Services Troubleshoot Online Access Software Downloads Contact Us Telephone Technical Support and Repair OUTER...

  • Page 5: About This Guide

    (WAN) operations and familiarity with communication protocols that are used to interconnect WANs. Always download the Release Notes for your product from the 3Com World Wide Web site for the latest updates to product documentation: http://www.3com.com Conventions Table 1 and Table 2 list conventions that are used throughout this guide.
  • Page 6 HAPTER BOUT UIDE Words in italics Words in bold Italics are used to: Emphasize a point. Denote a new term at the place where it is defined in the text. Identify menu names, menu commands, and software button names. Examples: From the Help menu, select Contents.

  • Page 7: Introducing The Router 3000 Family

    Router 3000 series routers to interoperate with the products of other manufacturers. Router 3000 routers use three types of memory: ■ ■ ■ Router 3012 Figure 1 illustrates the Router 3012. Figure 1 Router 3012 NTRODUCING THE AMILY ® Router 3000 Family provides the following types of ports: Ethernet port...

  • Page 8: System Specifications

    D, highest arc points of the plastic panel) Weight Operating temperature 0 to 40 Relative humidity LEDs Table 4 lists and describes the LEDs on the front panel of the Router 3012. Table 4 Router 3012 LEDs POWER 100M ETH SERIAL0 3000 F...

  • Page 9: Port Attributes

    Table 4 Router 3012 LEDs (continued) SERIAL1 SYSTEM Port Attributes The Router 3012 provides a console port, an AUX port, a 10/100M Ethernet port and a synchronous/asynchronous serial port. The attributes of these ports are described in the following sections. Console Port Table 5 lists attributes of the console port.

  • Page 10: Ethernet Port

    1: I HAPTER NTRODUCING THE Ethernet Port Table 7 lists attributes of the Ethernet port. Table 7 Attributes of the Fast Ethernet Port Attribute Connector Frame format Operating mode Network protocol Synchronous/Asynchronous Serial Port Table 8 lists attributes of the serial port. Table 8 Attributes of the Serial Port Attribute Connector...
  • Page 11 Figure 3 Router 3013 and Router 3015 Figure 4 illustrates the back panel of the Router 3013 and 3015. Figure 4 Back Panel of the Router 3013 and Router 3015 Power switch System Specifications Table 9 lists system specifications for the Router 3013 and Router 3015. Table 9 System Specifications for the Router 3013 and Router 3015 Item Fixed ports...
  • Page 12 1: I HAPTER NTRODUCING THE OUTER Table 9 System Specifications for the Router 3013 and Router 3015 (continued) Item Operating humidity LEDs Table 10 lists and describes the LEDs on the front panel of the Router 3013 and Router 3015. Table 10 Router 3013 and Router 3015 LEDs POWER 100M ETH...
  • Page 13 AUX Port Table 12 lists attributes of the AUX port. Table 12 Attributes of the AUX Port Attribute Description Connector RJ-45 Port standard Asynchronous EIA/TIA-232 Baud rate 300 bps to 115.2 kbps Services Modem dial-up Backup Protocols PPP (Point to Point Protocol) SLIP (Serial Line Internet Protocol) MP (Multilink PPP) Ethernet Port...

  • Page 14: Router 3016 And Router 3018

    1: I HAPTER NTRODUCING THE Table 14 Attributes of the Serial Port (continued) Attribute Protocols ISDN S/T and ISDN U Ports Table 15 lists attributes of the ISDN S/T and ISDN U ports. Table 15 Attributes of ISDN S/T and U Ports Attribute Connector Protocol standards...
  • Page 15 Figure 6 Back Panel of the Router 3016 Power switch Figure 7 illustrates the Router 3018. Figure 7 Router 3018 Figure 8 illustrates the back panel of the Router 3018. Figure 8 Back Panel of the Router 3018 Power switch System Specifications Table 16 lists system specifications for the Router 3016 and Router 3018.
  • Page 16 1: I HAPTER NTRODUCING THE OUTER Table 16 System Specifications for the Router 3016 and Router 3018 (continued) Item Maximum power Power supply (external) Input voltage and frequency: 100 to 240V AC (the actual range can Dimensions (W X H X D, the highest arc points of the plastic panel) Weight...
  • Page 17 Table 18 Attributes of the Console Port (continued) Attribute Description Baud rate 9.6 to 115.2 kbps (the default is 9.6 kbps) Services Connects with character terminal Connects with serial ports of the local PCs and runs the terminal emulation program on the PCs Command line interface AUX Port Table 19 lists attributes of the AUX port.
  • Page 18 1: I HAPTER NTRODUCING THE OUTER Table 21 Attributes of the CT1/PRI Port (continued) Attribute Operating mode Services Protocols 3000 F AMILY CT1/PRI Description Channelized T1 Fractional T1 ISDN PRI Backup Terminal access ISDN HDLC LAPB X.25 (ITU-T X series Recommendations) Frame Relay Q.921 Q.931...

  • Page 19: Installing The Router

    There are two ways you can install your router: ■ ■ The following sections describe how to prepare and install your router: ■ ■ ■ ■ ■ ■ ■ ■ ■ Preparing to Install This section provides guidelines for preparing your site and router for installation. the Router Safety Warnings Before installing your router, consider the following safety guidelines:...

  • Page 20: General Site Requirements

    ■ strap and ESD-preventive gloves. See “Static Electricity” on page 20 for additional information on ESD prevention. 3Com recommends that you use an uninterrupted power supply (UPS) with your router. General Site The environment of the installation site influences the performance and lifetime of Requirements the router.

  • Page 21: Workbench Requirements

    The equipment room is dust-proof ■ Adequate temperature and humidity conditions prevail ■ The operator wears the ESD-preventive wrist strap, ESD-preventive gloves and ■ ESD-preventive clothes while handling the circuit board. The dismantled circuit board is placed upward on the ESD preventive ■...

  • Page 22: Mounting The Router On A Vertical Surface

    2: I HAPTER NSTALLING THE OUTER ■ Mounting the Router The Router 3000 can be mounted onto a vertical surface using two pan-head on a Vertical Surface screws aligned to the brackets on the base of the router. To mount the router on a vertical surface, do the following: 1 Mark the bracket positions on the wall.

  • Page 23: Installing The Router On A Workbench

    Figure 10 Mounting the Router on a Vertical Surface Installing the Router You can install any Router 3000 on a workbench. on a Workbench To install the router on a workbench, take the following precautions: ■ ■ ■ Connecting the The protection ground (PGND) point of the chassis is located on the left side of the Protection Ground rear panel, near the power switch and is labeled with a grounding label, as shown...

  • Page 24: Connecting The Router To The Console Terminal

    2: I HAPTER NSTALLING THE OUTER If you repeat this procedure several times and the POWER LED remains off, see “The Power LED is Off.” on page 49. Figure 12 illustrates the power supply. Figure 12 Router 3000 Power Supply Connecting the Router The Router 3000 provides a console port, through which you can configure the to the Console...

  • Page 25: Connecting The Router To The Wan

    CAUTION: Plugging and unplugging the connectors of the serial port online can damage the router or the remote device. AUX port (all models) Mutiprotocol synchronous/asynchronous serial port (Router 3012, Router 3013, Router 3015) ISDN S/T port (Router 3013) ISDN U port (Router 3015)
  • Page 26 2: I HAPTER NSTALLING THE OUTER Nine types of serial port cables are available. However, these cables are optional and you must select the proper one based on your requirements when you purchase the router. All these types of cables have a DB-50 adapter at the router end.

  • Page 27: Verifying The Installation

    Connecting to the ISDN The Router 3013 router has an ISDN S/T port and the Router 3015 router has an BRI Port ISDN U port. These routers perform data transfer in 2B+D mode and support both ISDN dial-up and leased line. See Table 15 on page 14 for the ISDN port attributes. The ISDN S/T cable is a 4-core twisted pair cable.
  • Page 28 2: I HAPTER NSTALLING THE OUTER...

  • Page 29: Ooting And

    1 Start the PC and select Start > Programs > Accessories > Communications > HyperTerminal. The HyperTerminal window displays the Connection Description dialog box, as shown in Figure 14. OOTING AND OUTER RS232 Serial interface Router 3012 Console cable ONFIGURING THE Console port...
  • Page 30 3: B HAPTER OOTING AND ONFIGURING THE Figure 14 Connection Description Dialog Box 2 Enter the name of the new connection in the Name field and click OK. The Connect To dialog box, shown in Figure 15 displays. Figure 15 Connect To Dialog Box 3 Select the serial port for the connection from the Connect using dropdown menu and click OK.
  • Page 31 Figure 16 Connection Properties Dialog Box 4 Set the following parameters: Bits per second — 9600 Data bits — 8 Parity — None Stop bits — 1 Flow control — None. 5 Click OK. The HyperTerminal dialog box displays, as shown in Figure 17. Setting the Parameters of the Console Terminal...
  • Page 32 3: B HAPTER OOTING AND ONFIGURING THE Figure 17 HyperTerminal Window 6 Select Properties. The Properties dialog box for your connection displays. 7 Click the Settings tab, shown in Figure 18. Figure 18 Settings Tab 8 In the Emulation dropdown menu, select VT100 or Auto detect. Click OK. OUTER...

  • Page 33: Powering On The Router

    For the remote configuration, you must dial up, using HyperTerminal, after the router is powered on, as shown in Figure 19. After the dial-up, the startup interface is displayed on the terminal. See “Startup Process” on page 33. Powering on the Router prompt displays, you can configure [3Com]...

  • Page 34: Configuration Fundamentals Of The Router

    If you press Ctrl+B immediately, the system displays the Boot Menu. If you do not press Ctrl+B, the system initiates the program decompression process. After “3Com Router Boot Rom, V4.60” appears, “Booting” disappears. When the system begins the decompression and initialization process, the screen displays: Now system is self-decompressing...

  • Page 35: Snmp Management

    7 Create the reliability configuration for the router, as necessary. SNMP Management For help managing routers on your network, you can use 3Com Network Supervisor software to discover, map, and display network links and IP devices. To allow Network Supervisor to monitor your routers, you must first configure...
  • Page 36 3: B HAPTER OOTING AND ONFIGURING THE Provides network diagnostic tools, such as Tracert and Ping, to quickly diagnose ■ the availability of the network. Provides detailed debugging information to diagnose network faults. ■ The command line interpreter adopts fuzzy search for the keywords of the ■...

  • Page 37: Maintaining The Router

    Booting ****************************************** ****************************************** Copyright(C) 2002-2005 by 3Com Corporation, Inc. Press Ctrl + B within 5 seconds. The system prompts you for the BootROM password: Please If you do not press Ctrl + B within 5 seconds, the system begins decompression, and you must restart the router.
  • Page 38 4: M HAPTER AINTAINING THE OUTER Enter the Boot ROM password, if there is one, and press Enter. The Boot menu displays: Boot Menu: 1: Download application program with XMODEM 2: Download application program with TFTP 3: Clear application password 4: Clear configuration 5: Start up and ignore console configuration 6: Download Boot ROM ALL with XMODEM...
  • Page 39 7 Select Browse in the Send File dialog box, shown in Figure 20, and select the application you want to download. Figure 20 Send File Dialog Box 8 In the Protocol dropdown menu, select Xmodem. 9 Click Send. The system displays the Xmodem file send dialog box, shown in Figure 21.
  • Page 40 5 Configure the IP address for the Ethernet port on the PC, and assume that the address is 10.110.10.13. 6 Start the TFTP Server on the PC. The TFTP dialog box displays. Download BootRom program Modify BootRom password Reboot Ethernet interface Console cable Router 3012 10.110.10.10 Console port (TFTP Client)

  • Page 41: Configuring The Router

    7 Depending on your TFTP server interface, click on the appropriate icon or button, to set the path for the application on your system. Configuring the Router 1 Enter the TFTP configuration status. 2 Boot the router and press N immediately when Booting displays on the screen. The following information displays on the terminal interface: (M)odify any of router configuration or (C)ontinue? [M] 3 Press Enter.

  • Page 42: Upgrading The Application

    2 Configure the IP address for the Ethernet port on the router. The default IP address is 10.110.10.10. 3 Configure the IP address of the Ethernet port on the PC. The default IP address is 10.110.10.13. Ethernet port 100M ETH DC12V Router 3012 (FTP Server) 10.110.10.10 100M ETH DC12V Router 3012 (FTP Server)
  • Page 43 [3Com] aaa authentication-scheme login default local [3Com] aaa accounting -scheme 2 Add the user name and password: [3Com] local-user user password simple 123 service-type ftp where is the user name and 123 is the password. user 3 Start the FTP server:...
  • Page 44 4 When the Boot menu is shown again, enter 6 to exit the Boot menu and run the router’s main software. 5 Press Enter in the system view to enter the user password directly. [3Com] local-user user password simple service-type exec-administrator 123 prompt indicates that you can begin the upload or ftp>...
  • Page 45 Software Maintenance In this example, indicates the user name, indicates the new user user password. [R3000] quit [R3000] save 6 Execute the save command after modifying the user password to save the change. [R3000] quit [R3000] save If the Boot ROM password for the router is lost, contact your Service representative.

  • Page 46: Maintaining Router Hardware

    Confirm that all power supplies have been disconnected from the router when performing hardware maintenance. Wear an ESD-preventive wrist strap and ESD-preventive gloves during hardware maintenance and ensure that the strap makes skin contact. Use only the SDRAM provided by 3Com Corporation.
  • Page 47 Replacing the Boot ROM When a Boot ROM is damaged or when data becomes corrupted because of a software failure and cannot be corrected, the Boot ROM should be replaced. Router 3000 Boot ROMs are located at the same position on the mainboard, as shown in Figure 26.
  • Page 48 4: M HAPTER AINTAINING THE OUTER...

  • Page 49: Troubleshooting

    The Power LED is Off. If the power LED is off, verify that: ■ ■ ■ ■ CAUTION: Do not plug in or unplug the power cord when the power is on. After having checked the conditions in the previous list, if the power LED is still off, contact your Service representative.

  • Page 50: Illegible Characters Display On The Terminal After Power-On

    5: T HAPTER ROUBLESHOOTING Illegible Characters If the system operates normally after the system runs the POST, the start-up Display on the information is displayed on the console terminal. If the configuration system has a Terminal after fault, the terminal may display only illegible characters. Power-On If the console terminal displays illegible characters after the POST, verify that the HyperTerminal parameters are set properly, as follows:...

  • Page 51: Optional Cable Specifications

    The tables in this appendix describe the pinouts for the cables that you can use with Router 3000 series routers. Pins that are not described in the following tables are not connected. Console Cable Figure 27 illustrates the console cable. Figure 27 Console Cable Assembly Enlarged A side Table 25 describes the console cable pinouts.

  • Page 52: Ethernet Cable

    A: O HAPTER PTIONAL ABLE PECIFICATIONS Figure 28 illustrates the AUX cable. Figure 28 AUX Cable Assembly Enlarged A side Table 26 describes the AUX cable pinouts. Table 26 RJ-45 Ethernet Cable The Ethernet cable uses an RJ-45 connector and category 5 twisted pair cable. The Router 3000 series routers provide a fixed 10/100BASE-TX fast Ethernet port that uses category-5 twisted pair cable, as shown in Figure 29 Figure 29 Ethernet Cable Assembly...

  • Page 53: Serial Port Cable

    ■ Table 27 describes straight-through network cable pinouts. Table 27 Straight-through Network Cable Pinouts RJ-45 Table 28 describes crossover network cable pinouts. Table 28 Crossover Network Cable Pinouts RJ-45 You can use Table 28 as a reference while distinguishing or preparing the two kinds of Ethernet cables.
  • Page 54 A: O HAPTER PTIONAL ABLE PECIFICATIONS Synchronous and V.35 and V.24 (EIA/TIA-232) standards support synchronous operating mode, Asynchronous mode while only V.24 (EIA/TIA-232) standard supports the asynchronous operating mode. The maximum transmission distance and baud rate of the signal vary with the operating mode.

  • Page 55: Cable Pinouts

    Figure 30 V.24 DTE Cable Assembly Enlarged A side Table 31 describes V.24 (EIA/TIA-232) DTE cable pinouts. Table 31 V.24 (EIA/TIA-232) DTE Cable Pinout DB-50 V.24 EIA/TIA-232 DCE Figure 31 illustrates the V.24 DCE cable. Cable Pinouts Figure 31 V.24 DCE Cable Assembly Enlarged A side Table 32 describes V.24 (EIA/TIA-232) DCE cable pinouts.
  • Page 56 A: O HAPTER PTIONAL ABLE PECIFICATIONS Table 32 V.24 (EIA/TIA-232) DCE Cable Pinouts (continued) DB-50 Signal Signal Direction DB-25 RxD/TxD <— RTS/CTS —> CTS/RTS <— DTR/DSR —> LL/DCD —> TxCE/TxC —> NIL/RxC —> DCD/LL <— DSR/DTR <— RxC/TxCE <— Signal LTST TxCE Shield_GND...
  • Page 57 V.35 DTE Cable Pinouts Figure 32 illustrates the V.35 DTE cable. Figure 32 V.35 DTE Cable Assembly Enlarged A side Table 33 describes V.35 DTE cable pinouts. Table 33 V.35 DTE Cable Pinouts DB-50 V.35 DCE Cable Pinouts Figure 33 illustrates the V.35 DCE cable. Label DB50 Male Signal...
  • Page 58 A: O HAPTER PTIONAL ABLE PECIFICATIONS Figure 33 V.35 DCE Cable Assembly Enlarged A side Table 34 describes V.35 DCE cable pinouts. Table 34 DB-50 X.21 DTE Cable Pinouts Figure 34 illustrates the X.21 DTE cable. DB50 Male Label V.35 DCE cable Pinouts Signal Signal Direction...
  • Page 59 Figure 34 X.21 DTE Cable Assembly Table 35 describes X.21 DTE cable pinouts. Table 35 X.21 DTE Cable Pinouts DB50 X.21 DCE Cable Pinouts Figure 35 illustrates the X.21 DCE cable. Figure 35 X.21 DCE Cable Assembly Table 36 describes X.21 DCE cable pinouts. Table 36 X.21 DCE Cable Pinouts DB50 Signal...
  • Page 60 A: O HAPTER PTIONAL ABLE PECIFICATIONS Table 36 X.21 DCE Cable Pinouts (continued) DB50 EIA/TIA-449 DTE Cable Figure 36 illustrates the EIA/TIA-449 DTE cable. Pinouts Figure 36 EIA/TIA-449 DTE Cable Assembly Table 37 describes EIA/TIA-449 DTE cable pinouts. Table 37 EIA/TIA-449 DTE Cable Pinouts DB50 Signal Signal Direction Signal...
  • Page 61 Table 37 EIA/TIA-449 DTE Cable Pinouts (continued) DB50 EIA/TIA-449 DCE Cable Figure 37 illustrates the EIA/TIA-449 DCE cable. Pinouts Figure 37 EIA/TIA-449 DCE Cable Assembly Table 38 describes EIA/TIA-449 DCE cable pinouts. Table 38 DB50 Signal Signal Direction Signal TXCE/RXC- ->...
  • Page 62 A: O HAPTER PTIONAL ABLE PECIFICATIONS Table 38 DB50 EIA-530 DTE Cable Figure 38 illustrates the EIA-530 DTE cable. Pinouts Figure 38 EIA-530 DTE Cable Assembly Table 39 describes EIA-530 DTE cable pinouts. Table 39 EIA-530 DTE Cable Pinouts DB50 EIA/TIA-449 DCE Cable Pinouts (continued) Signal Signal Direction Signal...

  • Page 63: T1 Cable

    T1 Cable Figure 39 illustrates the T1 cable. Figure 39 T1 Cable Table 40 describes T1 cable pinouts. Table 40 T1 Cable Pinouts RJ-45 ISDN BRI Cables Figure 40 illustrates the the ISDN S/T Port cable. Figure 40 ISDN S/T Port Cable Table 41 describes ISDN S/T port cable pinouts.
  • Page 64 A: O HAPTER PTIONAL ABLE PECIFICATIONS Figure 41 ISDN U Port Cable Table 42 describes ISDN U port cable pinouts. Table 42 RJ-45 ISDN U Port Cable Pinouts Signal Ring...

  • Page 65: Obtaining Upport For Your

    Downloads software initially purchased with the product. In order to access these Software Updates you must first register your product on the 3Com web site at http://eSupport.3com.com/ First time users will need to apply for a user name and password. A link to...

  • Page 66: Contact Us

    ■ ■ To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense.
  • Page 67 Ireland 01407 3387 Israel 1800 945 3794 Italy 199 161346 You can also obtain support in this region using the following URL: http://emea.3com.com/support/email.html Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Argentina 0 810 444 3COM...
  • Page 68 B: O PPENDIX BTAINING UPPORT FOR YOUR OUTER...

This manual is also suitable for:

Router 3013Router 3016Router 3015Router 3018Ct13c13615-us - router 3015

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