Answering System Operation - AT&T 984 User Manual

CALLER ID OPERATION
PROBLEM
COVM Line Indicator
Remains On

ANSWERING SYSTEM OPERATION

PROBLEM
Messages
Are Incomplete
PROBLEM
Answering
System Does
Not Answer
After Correct
Number of Rings
PROBLEM
Answering
System Will
Not Record
Messages
126
SOLUTION
• Make sure you have reviewed all messages
on that line.
• You may have received a false signal
from the Central Office. To clear, see
"Reset COVM Indicator" on page 39 in
FEATURE SETUP.
SOLUTION
If message length is programmed to one
minute, messages longer than this will be cut
off. See "Set Message Length" beginning on
page 51 in FEATURE SETUP to change
message length to
SOLUTION
• See "Set Answer Delay" beginning on page
45 in FEATURE SETUP to change how long
the phone rings before the answering
system picks up a call.
• D-TAD features only work when the
answering function is turned on. See "Set
Answering System Status" on page 43 in
FEATURE SETUP.
• If a fax machine shares a line with the
answering function turned on, the Answer
Delay must be programmed to allow the
fax machine to answer calls first.
SOLUTION
• When D-TAD memory is full, saved
messages must be deleted before new
messages recorded.
• Make sure Message Length is NOT set
to
Length" on page 51 and choose
or
.
. (See "Set Message
.)