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AT&T 945 User Manual

Small business system speakerphone with digital answering system and caller id/call waiting 984 part 2
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984CIB_(Rev9)ml_24.05.06
5/24/06
8:07 PM
Page 1
USER'S MANUAL
Part 2
AT&T Small Business System
Speakerphone with
Digital Answering System and
Caller ID/Call Waiting 984
Please also read
For Customer Service Or Product
Part 1 — Important
Information, Visit Our Web Site At
www.telephones.att.com
product information
© 2006 Advanced American Telephones. All rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

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Summary of Contents for AT&T 945

  • Page 1 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 1 USER’S MANUAL Part 2 AT&T Small Business System Speakerphone with Digital Answering System and Caller ID/Call Waiting 984 Please also read For Customer Service Or Product Part 1 — Important Information, Visit Our Web Site At www.telephones.att.com product information ©...
  • Page 2 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 2...

  • Page 3: Table Of Contents

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page I Contents Product overview......1 Program home and local area codes ........40 Before you begin......2 Assign the line group for Parts list ..........2 this phone ........41 Tools needed ........2 Erase all settings and return the DSL users ..........4 phone to default settings ...42 Set answering system status ..43 Glossary ..........5...
  • Page 4 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page II Conference calls .......65 lines simultaneously .....93 Transfer a call ........66 Display screen messages ....94 Low battery indicator .....67 Message waiting and Lights and what they mean ..68 NEW CALL light ......95 Call history ........95 One touch operation....70 Remove calls from Store a number in a...
  • Page 5 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page III Remove an auto-attendant outgoing announcement ..114 Using multiple auto-attendants ......115 Answering system ......116 Remote operation Connect with the answering system ......116 Remote commands .......117 Adding a fax machine ....118 Using a fax switch ......118 General product care .....119 Technical specifications ..120 In case of difficulty ....121...
  • Page 6 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page IV...

  • Page 7: Product Overview

    This AT&T Small Business System Speakerphone with Digital Answering System and Caller ID/Call Waiting 984 is expandable to a 16-extension telephone system. The 984 is compatible with AT&T 945, 974, 944, 955 and 964 telephones. (See Before you begin starting on page 2 and Expanding the phone system beginning on page 128 for details.)

  • Page 8: Before You Begin

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 2 Before you begin Parts list Your box should include: This user’s Quick manual start USER’S MANUAL Part 2 guide QUICK START GUIDE AT&T Small Business System Speakerphone with AT&T Small Business System Digital Answering System and Speakerphone with Digital Answering Caller ID/Call Waiting 984 System and Caller ID/Call Waiting 984...
  • Page 9 This 984 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 945 or 974 units you may have installed. You can use a total of 16 945/974/984 units together as extensions in your phone system. This 984 telephone is also compatible with any AT&T 964/955/944 phones you have previously installed.

  • Page 10: Dsl Users

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 4 DSL users Connecting a DSL (digital subscriber line) to L1/L2 may interfere with the advanced features of this telephone, (such as intercom, hold, and line privacy,) which work by sending data signals over line 1. These data signals are sent at some of the same frequencies as those used by your DSL service.

  • Page 11: Glossary

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 5 NOTE: If your DSL service provider cannot supply a DSL splitter, it is possible to purchase an outdoor DSL splitter over the Internet. If you are a new DSL customer, your DSL service provider will probably ask you if you have more than one telephone line in your home or business, or if you are installing a phone system.
  • Page 12 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 6 Glossary continued from page 5 DND: When activated, the Do Not Disturb (DND) feature prevents interruptions during a call. DTAD: The Digital Telephone Answering Device is a sophisticated, tapeless answering system built into the 984 telephone. Home area code: This is the area code for your telephone number.
  • Page 13 Prime line: This is the line on your phone you designate to be selected automatically when you lift the handset, press K, or press h. System phone: Any 944, 945, 955, 964, 974 or 984 phone in your phone system (also called an extension).

  • Page 14: Programmable Features List

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 8 Programmable features list Default settings indicated by *. Feature: Function: Options: One touch Choose default mode Intercom* or telephone preference for one touch (EXT) buttons. Extension no. Assign an extension 11*-26 number to this phone. Ringer on/off Turn the ringer on or On* or off...
  • Page 15 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 9 Programmable features list Default settings indicated by *. Feature: Function: Options: Prime line Assign a line on this Line 1*, 2, 3, 4 phone to be selected automatically when you lift the handset, press K, or press h.
  • Page 16 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 10 continued from page 9 Programmable features list Default settings indicated by *. Feature: Function: Options: Reset all Return all features to default settings. Answer status Turn the answering On*, off, or system on or off, or auto-attendant set this phone to be an auto-attendant.
  • Page 17 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 11 Programmable features list Default settings indicated by *. Feature: Function: Options: Toll saver Turn toll saver On or off* on or off. Remote code Program the code Three digits, 111* (password) needed for remote access to some features of your phone.

  • Page 18: Audible Signals

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 12 Audible signals When you hear: It means: A rapid double-ring You have an incoming intercom call. pattern, repeating A long single ring, You have an incoming transferred call. repeating A short single ring, The extension number you just repeating programmed has already been assigned.

  • Page 19: Installation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 13 Installation If you are installing multiple phones in your telephone system, you must install and program one set at a time. If more than one extension is assigned the same extension number, a repeating short ring (error ring) sounds at the extension you are programming and the screen display includes EXThXXhishalreadyhusedhAssignhnewhEXTh#hif the phone is in idle mode.
  • Page 20 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 14 Battery installation continued from page 13 3. Pull on the tab to remove the battery compartment cover. 4. Insert a 9V battery (purchased separately) following the polarity markings in the battery compartment. Polarity markings 5.

  • Page 21: Table/Desk Installation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 15 Table/desk installation For best results, follow the directions in Battery installation beginning on page 13 before installing the phone. Recommended wiring configuration for phone system NOTE: The total length of telephone wire used in your system should not be more than 600 feet as it may cause interference with the advanced features of this telephone.
  • Page 22 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 16 Table/desk installation continued from page 15 • Four one-line jacks (To use this installation option, you’ll need to purchase two two-line adapters. Adapters are available 1 (800) 222–3111 at retail stores or by calling Modular telephone Modular jacks lines 3 and 4...

  • Page 23: Wall Installation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 17 3. Connect the power adapter to the telephone. Use only the power adapter provided with this product. 1 (800) 222–3111 To obtain a replacement, call Plug one end of the power adapter into the jack labeled POWER on the back of the phone.
  • Page 24 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 18 Wall installation continued from page 17 2. Reverse the handset tab. Hold down the switchhook, then pull out the handset tab and rotate it 180 degrees. Push the handset tab down into the grooves so it settles into position. Switchhook Handset tab 3.
  • Page 25 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 19 6. Connect the telephone line cords to the wall jacks as shown in the following illustration and mount the phone on the wall. NOTE: Users should use ONLY the line cords provided. • Four one-line jacks (To use this installation option, you’ll need to purchase two two-line adapters.
  • Page 26 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 20 Wall installation continued from page 19 • Two two-line jacks (To use this illustration option, you may want to use the short line cord for lines 1 and 2.) Modular telephone jack lines 3 and 4 Modular telephone jack lines 1 and 2...

  • Page 27: Convenience Ports

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 21 Convenience ports If you want to connect another device (such as a modem or fax machine) to the wall jack, you can use the jacks on the phone labeled AUX. These convenience ports use lines 3 and 4; a call picked up on line 3 or 4 at another extension may interrupt fax, modem, or message transmission.

  • Page 28: Menu Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 22 Menu operation Feature setup, memory programming and some individual feature operations for the 984 use menus shown in the k k o screen display. Use the navigation buttons (<, >, +, -, E) to begin, end and move through menu operations (for example, feature setup).

  • Page 29: Menu Structure

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 23 Menu structure Use the menu operation to set up the values for the 984 features. Access the menu by pressing E when the phone is idle. The menu structure for the feature setup menu is shown below. One touch Special options Preference...

  • Page 30: Shortcut To Language Menu

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 24 Shortcut to language menu This phone comes programmed for English screen displays. If you need to change the screen language to Spanish or French, you can use these steps to reach the LANGUAGE menu more quickly. 1.

  • Page 31: Feature Setup

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 25 Feature setup Set one touch preference Choose whether pressing an EXT button automatically initiates an intercom or one touch call. If you want to place one touch calls using only one button, set this feature to TELEPHONE.

  • Page 32: Assign An Extension Number To Your Phone

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 26 Assign an extension number to your phone Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. 1. Press E to begin feature setup. 2.

  • Page 33: Turn The Ringer On Or Off For Each Line

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 27 Turn the ringer on or off for each line 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o PHONE SETTINGS. 3. Press E. The screen display includes EXTENSION NO.

  • Page 34: Select The Ringer Type

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 28 Select the ringer type You can choose a ring pattern for incoming phone calls. NOTE: Incoming intercom calls use ringer type 1 and cannot be changed. 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o PHONE SETTINGS.

  • Page 35: Set Delay Ring

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 29 Set delay ring Set the length of time before incoming calls will ring at this extension. NOTE: If you choose to set a delayed ring on a phone with voice mail service, the phone may not ring at all before voice mail picks up the call.

  • Page 36: Turn Auto-Mute On Or Off

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 30 Turn auto-mute on or off Choose whether sounds at this extension will be heard automatically in response to a page (auto-mute off) or only when M is pressed. Auto-mute off permits hands- free conversation and room monitoring; auto-mute on protects privacy.

  • Page 37: Set Dial Mode

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 31 Set dial mode 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o PHONE SETTINGS. 3. Press E. The screen display includes EXTENSION NO. 4. Press - until the screen display includes TONE/PULSE and the current setting.

  • Page 38: Set The Time And Date

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 32 Set the time and date 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o TIME/DATE. 3. Press E. The screen display includes HOUR and the current hour setting. 4.

  • Page 39: Turn Line Usage On Or Off For Each Line

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 33 Turn line usage on or off for each line If you are not using all four phone lines at this extension, you need to turn off line usage for the unused lines. If you expand to a second, third or fourth line, turn line usage back on.

  • Page 40: Assign The Prime Line (Line Preference)

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 34 Assign the prime line (line preference) 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o SPECIAL OPTIONS. 3. Press E. The screen display includes LINE USAGE. 4.

  • Page 41: Set Automatic Mode

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 35 Set automatic mode Choose the mode (headset or speakerphone) to be used automatically when you press a LINE button with the handset in the base unit. 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o SPECIAL OPTIONS.

  • Page 42: Set The Scroll Rate

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 36 Set the scroll rate You can choose the speed for the rapid scroll feature. (See Rapid scroll on page 24 for details.) 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o SPECIAL OPTIONS.

  • Page 43: Turn Screen Backlight On Or Off

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 37 Turn screen backlight on or off 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o SPECIAL OPTIONS. 3. Press E. The screen display includes LINE USAGE. 4.

  • Page 44: Turn Covm Indicators On Or Off For Each Line

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 38 Turn COVM indicators on or off for each line If you subscribe to voice mail service with your local telephone service provider, turn the COVM indicator on to have the screen display the appropriate line numbers when there are messages waiting.

  • Page 45: Reset Covm Indicator

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 39 Reset COVM indicator If a COVM indicator remains on when there are no messages on that line, you may have received a false signal from your local telephone service provider. You can clear the indicator manually. 1.

  • Page 46: Program Home And Local Area Codes

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 40 Program home and local area codes You can program this phone to recognize one home and up to five local area codes. See Home area code and Local area code on page 6 for definitions. 1.

  • Page 47: Assign The Line Group For This Phone

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 41 Assign the line group for this phone 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o SPECIAL OPTIONS. 3. Press E. The screen display includes LINE USAGE.

  • Page 48: Erase All Settings And Return The Phone To Default Settings

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 42 Erase all settings and return the phone to default settings If you reset all features to the default settings, all previous feature programming and one touch entries will be erased. You will need to program your preferences for every feature again and re-enter numbers in one touch locations.

  • Page 49: Set Answering System Status

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 43 Set answering system status Turn the answering function on or off, or set this phone to be an auto-attendant for your multi-phone system. Set answer status to On to activate the answering system in a single phone system. Set answer status to AutoAttendant to activate the answering system and auto-attendant functions for a multi-phone system.

  • Page 50: Set Your Phone For Single Phone Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 44 Set your phone for single phone operation If this phone is the only telephone in your phone system (single phone), you MUST turn this feature on for the answering system to work. If you are using this phone as part of a multi-phone system, leave single phone off (default setting).

  • Page 51: Set Answer Delay

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 45 Set answer delay Choose how long this phone rings before the answering system picks up a call. One ring is about six seconds. 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o DTAD/AA.

  • Page 52: Set Auto-Attendant Pickup Delay

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 46 Set auto-attendant pickup delay If this phone is a designated auto-attendant, you can choose how long the auto-attendant waits before picking up incoming calls. One ring is about six seconds. 1. Press E to begin feature setup. 2.

  • Page 53: Set Auto-Attendant Day And Night Times

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 47 Set auto-attendant day and night times The auto-attendant feature only works with a multi-phone system. If you have more than one phone in your system, you MUST program the hours for day and night time so the answering system plays the correct outgoing announcement.
  • Page 54 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 48 Set auto-attendant day and night times continued from page 47 9. Press < or > to toggle between AM and PM. When the correct setting is shown, press - k k o to save the day time setting. The screen display includes DAY TIME and DONE.

  • Page 55: Turn Toll Saver On Or Off

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 49 Turn toll saver on or off When toll saver is turned on, the answering system picks up incoming calls within eight seconds if there is at least one new message. When there are no new messages, the answering system picks up the incoming call in the time you set as the answer delay (see Set answer delay on page 45 for details).

  • Page 56: Program The Remote Code

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 50 Program the remote code You can change the remote code (password) used to access your phone remotely. 1. Press E to begin feature setup. 2. Press - until the screen display includes DTAD/AA. 3. Press E. The screen display includes ANSWERxSTATUS.

  • Page 57: Set Message Length

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 51 Set message length You can select the maximum length for the messages callers can record when the answering function is on. If you choose Unlimited, the caller can record a message of any length, up to the amount of time remaining for all messages, memos and announcements.

  • Page 58: Turn Audible Message Alert On Or Off

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 52 Turn audible message alert on or off 1. Press E to begin feature setup. 2. Press - until the screen display includes k k o DTAD/AA. 3. Press E. The screen display includes ANSWERxSTATUS. 4.

  • Page 59: Turn Monitor On Or Off

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 53 Turn monitor on or off If you wish to hear incoming messages as they are recorded, turn the monitor feature on. 1. Press E to begin feature setup. k k o 2. Press - until the screen display includes DTAD/AA.

  • Page 60: Turn Dtad Intercept On Or Off

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 54 Turn DTAD intercept on or off If you want other phones connected to line 1 on this extension to be able to pick up a call while the caller is recording a message, turn DTAD intercept on. For instructions to use this feature, see Intercept an incoming message on page 105.

  • Page 61: Set This Phone To Be The Centrex Console Phone

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 55 You will need to program the next two features if this phone is the designated console phone for your centrex system. Set this phone to be the Centrex console phone NOTE: This feature is for use with Centrex systems only.

  • Page 62: Set The Centrex Console Delayed Ring Time

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 56 Set the Centrex console delayed ring time NOTE: This feature is for use with Centrex systems only. Set the length of time the phone will route your calls to the Centrex console phone. One ring is about six seconds.

  • Page 63: Telephone Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 57 Telephone operation NOTE: This phone comes programmed to use line 1 (default prime line) for calls if you do not press a LINE button. (To change the prime line, see Assign the prime line on page 34 of this manual.) When you answer a call, the phone automatically selects the ringing line.
  • Page 64 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 58 Make or answer a call continued from page 57 Speakerphone To make a call, press and release the desired LINE button or K. The SPEAKER light goes on. Wait for a dial tone, then dial the call. Press K to end i i i i i i i i i...

  • Page 65: Switch Between Handset, Headset And Speakerphone

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 59 Switch between handset, headset and speakerphone To switch from handset to headset or speakerphone, press h or K, then replace i i i i i i i i i the handset. (In order to use the headset, it must be plugged in.) To switch from speakerphone to handset, lift the handset.

  • Page 66: Call Privacy

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 60 Call privacy To ensure call privacy, this phone allows only one set at a time to use a line. Cancel call privacy During the call, press the LINE button for the call. You’ll hear a short beep. Others can now join the call. i i i i i i i i i...

  • Page 67: Volume

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 61 Volume Handset/speakerphone/headset volume control When you are on a call, press VOLUME + to increase call volume. Press VOLUME - to decrease volume. You will hear a beep when you reach the minimum or maximum level.

  • Page 68: Redial Stack

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 62 Redial stack The last six numbers dialed from this extension are automatically stored in the redial memory stack. You can review the numbers in the redial memory and dial one if you wish. 1. When the phone is not on a call, press 2.

  • Page 69: Hold

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 63 Hold While on a call, press and release H. The LINE light for the line on hold flashes slowly in green, and a i i i i i i i i i double-beep sounds every 30 seconds to remind you the call is on hold.

  • Page 70: Mute

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 64 Mute Mute allows you to hear the other party, but the other party can’t hear you. To activate this feature, press and release M. The MUTE light goes on. To return to the conversation, press and release M again.

  • Page 71: Conference Calls

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 65 Conference calls This feature lets you set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first because an intercom call cannot be placed on hold.

  • Page 72: Transfer A Call

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 66 Transfer a call You can transfer a call you answer to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called.

  • Page 73: Low Battery Indicator

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 67 Transfer a call and speak to the receiving party While on a call: 1. Press H. 2. Press I. The screen display is similar to: 12:08PMH12/26 This extension EXTH11 INTERCOMHTO _ PAGEHHHHHHHHHHHx 3. Press E. The screen display is similar to: 12:08PM 12/26 EXTH11 Paging...

  • Page 74: Lights And What They Mean

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 68 Lights and what they mean Light: Status: Means: Line On steadily, This line is in use at this green extension. On steadily, This line is in use at another extension. Flashing slowly, This line is on hold at this green extension.
  • Page 75 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 69 Lights and what they mean Light: Status: Means: (AUTO)REDIAL On steadily The phone is waiting to redial an auto redial call. Flashing slowly This phone is dialing an auto redial call. DTAD On steadily Answering function is turned on.

  • Page 76: One Touch Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 70 One touch operation This telephone has 32 one touch locations where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one touch locations vary according to how you programmed the one touch preference.

  • Page 77: Store A Number In A One Touch Location

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 71 Store a number in a one touch location For information about using the display screen menus, see Menu operation page 22. 1. Press E to enter the feature menu. The screen displays ONE TOUCH. 2.
  • Page 78 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 72 Store a number in a one touch location continued from page 71 Store a pause in a one touch entry You can include a pause while storing a dialing sequence which requires one during actual dialing. While you are entering the number to be stored, the screen display includes PAUSE.

  • Page 79: Review A One Touch Entry

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 73 Review a one touch entry For more information about using the display screen menus, see Menu operation on page 22. 1. Press E to enter the feature menu. The screen display includes ONEHTOUCH. 2. Press E. The screen display includes PREFERENCE.

  • Page 80: Dial A One Touch Number

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 74 Dial a one touch number This phone comes with One touch preference programmed to INTERCOM. These instructions apply only if you have not changed One touch preference. NOTE: To change One touch preference, see Set one touch preference on page 25 of this manual.

  • Page 81: Directory Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 75 Directory operation This 984 telephone can store up to 200 names and phone numbers in the directory. Names can be up to 16 characters long and numbers can be 24 digits long. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first in order to maintain consistency with the information stored automatically through the caller ID function of this system.

  • Page 82: Store A Name And Number In The Directory

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 76 Store a name and number in the directory 1. Press D to begin working with the directory. 2. Press - until the screen display includes ADD k k o ENTRY. 3. Press E. The screen display includes (Enter name)..
  • Page 83 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 77 6. Use the dial pad keys to enter the phone number you wish to store. —OR— Press R to copy the last number dialed at this extension onto the screen. Press < to backspace. The number will appear on the second line of the screen as you enter it.
  • Page 84 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 78 Store a name and number in the directory continued from page 77 Store a temporary tone signal in a directory number If you have dial pulse (rotary) service, you can store tone signals in a directory number. When you reach the place in the dialing sequence where you wish tone dialing to begin, press - until the screen displays: JIMTERXNAMELLXX...

  • Page 85: Review Directory Entries

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 79 Review directory entries 1. Press D and then E to begin working with the directory entries. 2. Press + or - to scroll through the directory entries. —OR— Press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed.

  • Page 86: Edit A Directory Entry

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 80 Edit a directory entry 1. Find the directory entry you wish to change by following the directions under Review directory entries on page 79. 2. When the entry you want to edit is displayed, press E.

  • Page 87: Dial A Number From The Directory

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 81 Dial a number from the directory 1. Find the entry for the number you wish to call by following the directions under Review directory entries on page 79. 2. Press E. The screen display includes DIAL. 3.

  • Page 88: Remove All Entries From The Directory

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 82 Remove all entries from the directory 1. Press D to begin working with the directory. 2. Press r. The screen display includes Remove all? 3. Press r again within three seconds to confirm the command and remove all directory entries.

  • Page 89: Intercom Operation

    This 984 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 945 or 974 units you may have installed. You can use a total of 16 945/974/984 units together as extensions in your phone system. This 984 telephone is also compatible with any AT&T 964/955/944 phones you have previously installed.

  • Page 90: Basic Intercom Operations

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 84 Basic intercom operations Operation: Function: INTERCOM Any two extensions connected to line 1 can ring each other. PAGE Lets you announce over the speaker of the phone you’re calling. The person you’ve called can respond just by talking.

  • Page 91: Make An Intercom Call With The Handset

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 85 Make an intercom call with the handset 1. If One touch preference is set to INTERCOM, skip to step 2. —OR— If One touch preference is set to TELEPHONE, press I. 2. Press the EXT button for the party you wish to call, then lift the handset.

  • Page 92: Make An Intercom Call With The Speakerphone Or Headset

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 86 Make an intercom call with the speakerphone or headset With the handset in the base unit: 1. If One touch preference is set to INTERCOM, skip to step 2. —OR— If One touch preference is set to TELEPHONE, press I.

  • Page 93: Answer An Intercom Call

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 87 Answer an intercom call NOTE: An intercom call can be answered at any extension in the phone system by pressing I. When you receive an intercom call, you will hear a repeating double-ring pattern and your screen displays INTERCOM FROM with the extension number of the caller.

  • Page 94: Page A Specific Extension (Single-Phone Page)

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 88 Page a specific extension (single-phone page) 1. Press I. The screen display is similar to: 12:08PMH12/26 This extension EXTH11 INTERCOMHTO _ PAGEHHHHHHHHHHHx 2. Press E. The screen display is similar to: 12:08PMH12/26 EXTH11 Paging PAGE 3.

  • Page 95: Page All System Phones

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 89 Page all system phones 1. Press I. The screen display is similar to: 12:08PMH12/26 EXTH11 INTERCOMHTO _ PAGEHHHHHHHHHHHx 2. Press - until the screen display is similar to: 12:08PMH12/26 EXTH11 INTERCOMHTO _ PAGEHALLHHHHHHHx 3. Press E. The screen display is similar to: 12:08PMH12/26 EXTH11 PAGEHALL...

  • Page 96: Make An Intercom Conference Call

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 90 Make an intercom conference call A system phone on a two-way conversation on an outside line can invite a third party at an intercom extension into the conversation. Follow the directions under Conference calls on page 65, making sure to establish the non-intercom call first.

  • Page 97: Caller Id Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 91 Caller ID operation This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This phone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone companies use compatible equipment.

  • Page 98: Menu Structure

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 92 Menu structure Use the navigation buttons (<, >, +, -, E) to move through menu operations. See Menu operation on page k k o 22 for information about moving through menus in the screen display. The menu structure for call history is shown below.

  • Page 99: Call Waiting

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 93 Call waiting If you subscribe to caller ID with call waiting service and you receive a call waiting call, the screen displays call information for the call similar to: L2X(CallWaiting) JOHN SMITH 5550123 PAGEHHHHHHHHHHHx 1.

  • Page 100: Display Screen Messages

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 94 Display screen messages Display: Means: Private Name The other party is blocking name information. Private Number The other party is blocking telephone number information. Unknown Name Your phone company is unable to receive information about this caller’s name. Unknown Number Your phone company is unable to receive information about this caller’s number.

  • Page 101: Message Waiting And New Call Light

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 95 Message waiting and NEW CALL light This light stays on when you have received call information but have not yet reviewed it. If you subscribe to a voice mail service, this light flashes when you have unretrieved messages waiting.
  • Page 102 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 96 Call history continued from page 95 Review records in call history 1. Press C. The screen displays the numbers of total calls and new calls in call history: CALLXHISTORY 198XCalls 115XNew 2. Press - to view the previous (most recent) caller’s information.

  • Page 103: Remove Calls From Call History

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 97 Remove calls from call history Remove a specific call record from call history 1. Locate the call record you wish to delete following the instructions under Review records in call history on page 96. 2.

  • Page 104: Dial A Number From Call History

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 98 Dial a number from call history As you review call history records, you can dial a displayed phone number. 1. Locate the number you wish to call in call history (see Review records in call history on page 96).

  • Page 105: Save A Name And Number From Call History To The Directory

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 99 Save a name and number from call history to the directory 1. Locate the call history record number you wish to save (see Review records in call history on page 96). The screen display is similar to: 10:27AMX11/12XL3 JOHN SMITH 5550123...

  • Page 106: Save A Number From Call History To A One Touch Location

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 100 Save a number from call history to a one touch location 1. Locate the call history record you wish to save (see Review records in call history on page 96). The screen display is similar to: 10:27AMX11/12XL3 JOHN SMITH 5550123...

  • Page 107: Answering System Dtad Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 101 Answering system DTAD operation The answering system can store approximately 20 minutes of messages, memos and announcements, for up to 99 messages in total. Turn answering system on or off The answering function of this phone is programmable. See Set answering system status on page 43 of Feature setup for programming instructions.

  • Page 108: Menu Structure

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 102 Menu structure Use the navigation buttons (<, >, +, -, E) to move through menu operations. See Menu operation on page k k o 22 for information about moving through menus in the screen display. The menu structure for DTAD operation is shown below.

  • Page 109: Record An Outgoing Announcement

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 103 Record an outgoing announcement NOTE: If you choose not to record an outgoing announcement, the answering system plays a pre-recorded announcement. The pre-recorded announcement for ANS-OGM is, "Hello, please leave your message after the tone." The pre-recorded auto attendant outgoing announcements are described in the Answering system Auto-attendant operation section of this manual, beginning on page...

  • Page 110: Review An Outgoing Announcement

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 104 Review an outgoing announcement 1. Press d to access the answering system. 2. Press - until the screen display includes k k o OGMXPLAY&RECORD. i i i 3. Press E. The screen display includes PLAY and the current announcement setting.

  • Page 111: Remove An Outgoing Announcement

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 105 Remove an outgoing announcement NOTE: When you erase your announcement, the system returns to the pre-recorded announcement until you record a new one. 1. Press d to access the answering system. 2. Press - until the screen display includes OGMxPLAY&RECORD.

  • Page 112: Listen To Your Messages

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 106 Listen to your messages The idle screen displays the numbers of total and new messages on the answering system. For example, this screen display indicates that you have 11 new and a total of 21 messages stored on the answering system. 12:08PMx12/26 EXT22 DTAD:11/21...
  • Page 113 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 107 3. Press E. The answering system plays back all messages in the order they were received. k k o The DTAD announces the time and date each message was received. The screen shows the number of the current message during playback.

  • Page 114: Remove Messages

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 108 Remove messages Remove a selected message You can remove a message while listening to it. Press r while the message you want to erase is playing. The screen display includes Removed! and the message number you erased.

  • Page 115: Record A Phone Conversation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 109 Record a phone conversation You can record both parties on a phone conversation to play back later with incoming messages. NOTE: This phone does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compliance with any state and federal regulations about recording a telephone call, you should inform the other party that you are recording...

  • Page 116: Answering System

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 110 Answering system Auto-attendant operation NOTE: The auto-attendant feature only works with a multi-phone system. If this phone is the only telephone in your system, DO NOT select AutoAttendant for the answer status. You can set this phone to function as an auto-attendant for a multi-phone system.

  • Page 117: Auto-Attendant Sequence For Callers

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 111 NOTE: If you will be retaining the pre-recorded auto-attendant day and night outgoing announcements, you MUST record your directory of extension assignments as the auto-attendant auxiliary outgoing announcements (See Record an auto-attendant outgoing announcement on page 113 for instructions.) Auto-attendant sequence for callers When you set this phone to be an auto-attendant, it automatically picks up a ringing line after the pickup time you programmed (see Set auto...

  • Page 118: Review An Auto-Attendant Outgoing Announcement

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 112 Review an auto-attendant outgoing announcement 1. Press d to access the answering system. 2. Press - until the screen display includes k k o OGMxPLAY&RECORD. i i i 3. Press E. The screen display includes PLAY and the current announcement setting.

  • Page 119: Record An Auto-Attendant Outgoing Announcement

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 113 Record an auto-attendant outgoing announcement NOTE: If you choose not to record an outgoing announcement, the answering system plays a pre- recorded announcement. The pre-recorded auto-attendant outgoing announcements are described on page 110. 1. Press d to access the answering system. 2.

  • Page 120: Remove An Auto-Attendant Outgoing Announcement

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 114 Remove an auto-attendant outgoing announcement NOTE: When you erase your announcement, the system returns to the pre-recorded announcement until you record a new one. 1. Press d to access the answering system. 2. Press - until the screen display includes k k o OGMxPLAY&RECORD.

  • Page 121: Using Multiple Auto-Attendants

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 115 Using multiple auto-attendants You may wish to set one or more additional phones to act as auto-attendant(s) when the primary auto-attendant is turned off or busy. An auto-attendant is busy when someone at that extension is: •...

  • Page 122: Answering System

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 116 Answering system Remote operation You can access many features of this answering system when you are away from your phone. The remote commands are the same whether you are calling from a remote, non-system touch tone phone or from another extension in the phone system.

  • Page 123: Remote Commands

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 117 Remote commands Play messages 1. Press 1 to play new messages. —OR— Press 1t to play all messages. 2. To replay the previous message, press 2. To skip to the next message, press 3. To stop message playback, press 8.

  • Page 124: Adding A Fax Machine

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 118 Adding a fax machine NOTE: Do not connect a fax machine to line 1. Doing so will interrupt the telephone’s intercom data channel. You may wish to use a fax machine with your phone. Choose line 2, 3 or 4 for the fax machine, and connect it according to the manufacturer’s instructions for installation and use.

  • Page 125: General Product Care

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 119 General product care To keep your phone working and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture.

  • Page 126: Technical Specifications

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 120 Technical specifications Technical specifications 0.3B Power adapter Input: AC 120V, 60Hz Output: DC 12V, 500mA Battery One 9V alkaline battery required Intercom signal frequency Data 455 KHz...

  • Page 127: In Case Of Difficulty

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 121 In case of difficulty If you have difficulty operating this phone, try the suggestions below. www.telephones.att.com For customer service, visit our website at 1 (800) 222–3111 or call . Have the serial number, found on the underside of your phone available when contacting customer service.
  • Page 128 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 122 Telephone operation Problem Solution A repeating short ring The extension number you chose is (error ring) sounds already assigned. Begin again and choose when you assign an a different extension number from 11 to extension number 26 (see Assign an extension number to your phone while in...
  • Page 129 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 123 Telephone operation Problem Solution LINE lights remain • Make sure the phone is programmed on when no line is for that line to be absent. (See Turn connected. line usage on or off for each line on page 33.) •...
  • Page 130 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 124 Telephone operation Problem Solution Operation during This phone will operate during a power a power failure. failure if a working battery has been installed. You will be able to answer calls with the handset or headset, and dial calls using the dial pad keys and the one touch or redial features.
  • Page 131 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 125 Caller ID operation Problem Solution No caller ID • You must subscribe to combined caller ID information with call waiting as a single service to see while on a call. call waiting information. Problem Solution No caller ID Caller ID information is transmitted by the...

  • Page 132: Answering System Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 126 Caller ID operation Problem Solution COVM line indicator • Make sure you have reviewed all messages remains on. on that line. • You may have received a false signal from the central office. To clear, see Reset COVM indicator on page 39 in Feature setup.
  • Page 133 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 127 Answering system operation Problem Solution Answering • Make sure you are calling from a touch tone system does phone. When you dial a number, you should not respond to hear tones. If you hear clicks instead, the remote commands.

  • Page 134: Expanding The Phone System

    Expanding the phone system Maximum number of units allowed to be connected in the phone system 1. With the use of ONLY 984, 974 and 945 telephones in a system, this combination allows a maximum number of 16 units to be connected in the system.
  • Page 135 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 129 There are 12 line group numbers to select, 1-4. Refer to the table below for the various line-group combination which results from using 16 units and 7 telephone lines. Telephone Lines in System Line Group Example of TL 1 TL 2 TL 3 TL 4 TL 5 TL 6 TL 7 Number...

  • Page 136: Private Lines

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 130 Private lines This feature allows you to set a private line (direct line) to the Line 4 jack of each unit. In this case, all 16 units can have their own private lines, and the connection of 16 units together adds up to a total of 19 telephone lines.

  • Page 137: Centrex Operation

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 131 Centrex operation Setup checklist Before expanding your system or installing for Centrex, review the installation checklist. If you have Centrex, contact your local telephone company for further information about Centrex service. • The phone number for line 1 must be the same on all phones in order for the intercom and paging features to work.

  • Page 138: Set Ring Delay Duration

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 132 Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See Set the Centrex console delayed ring time on page 56.) Answer a delayed ring The console phone rings and the screen displays the extension number of the intercom sending the delayed ring.

  • Page 139: Index

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 133 Index Auto-attendant, + [984] 6, 22, 24, 62, 75, 92, 102 auxiliary outgoing announcement, - [984] 6, 22, 24, 62, 75, 92, 102 110–111 < [984] 6, 22, 24, 75, 92, 102 day outgoing announcement, 110 night outgoing announcement, 110 >...
  • Page 140 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 134 Centrex, 5, 55–56, 131–132 Directory, 75–82, 99 console delayed ring, 56 card, 70 console phone, 11, 55 full, 75 pickup code, 131–132 of extension assignments, 111, 127 Conference call 65, 123 Display screen is blank 124 Console phone 11, 131–132 DND, 6, 12, 60, 68 See also Centrex console...

  • Page 141: Lcd Backlight

    984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 135 messages, 11, 53, 105, 108–109, Fax, 123 Initializing 17, 20 machine, 21, 118, 126 switch, 118 Intercom, 12, 25–26, 33, 83, 84, 85–87, 90, 122, 124, 130. See Feature setup menu 22–23 also Centrex console phone Flash 64, 72, 78 call, 28, 63, 65, 68, 70, 85–87 Français 24, 56...
  • Page 142 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 136 Menu, Outgoing, item, 22 announcement, 5, 47, 51, operation, 22–23, 75, 92, 102 103–105, 110–111, 113, 117 calls, 118 MESSAGE, or transfer calls, 33 ALERT, 11, 52 LENGTH, 11, 51 Outside line 65, 84, 90 Message, playback, 106–107 Paging, 3, 33, 60, 67, 88–90,...
  • Page 143 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 137 Speaker, 11, 68, 84, 90, 105 SPEAKER light 58 Rapid scroll 9, 24, 36 Speakerphone 1, 9, 35, 57–59, Redial, 13, 61–62, 69, 124 61–64, 67–68, 74, 81, 83, 86–88, memory, 61, 62 90, 98 Reminder beep 63, 122 Splitter 4–5, 124 Remote code 11, 23, 50, 116...
  • Page 144 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 138 Transfer, calls, 66–68 ring, 67 Two-line adapter 16, 19, 21 Unknown, Name, 94 Number, 94 Unlimited 11, 51, 126 Unused lines 33 Voice mail (service), 29, 38, 95, VOLUME +, - 61...
  • Page 145 984CIB_(Rev9)ml_24.05.06 5/24/06 8:07 PM Page 139 In case of difficulty, visit our service center at www.telephones.att.com 1 (800) 222–3111. or call © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

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