Related Manuals for AT&T Four-Line Intercom Speakerphone 955
Summary of Contents for AT&T Four-Line Intercom Speakerphone 955
- Page 1 955_00_1ATT CIB #change 10/24/02 9:48 AM Page ii © 2000 Advanced American Telephones. All rights reserved. Printed in Indonesia. 850004037 Issue 1AT&T 8/00...
- Page 2 955_00_1ATT CIB #change 10/24/02 9:48 AM Page iii USER’S MANUAL Part 2 Four-Line Intercom Speakerphone 955 REVISED FINAL 10/24/02 Please also read Part 1 – Important Product Information Para recibir este manual en español, por favor llame al 1 800 222-3111. AT&T and the globe symbol are registered trademarks of AT&T Corp.
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Page 3: Table Of Contents
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 1 CONTENTS BEFORE YOU BEGIN ......3 Redial..........26 Auto Redial .........26 Glossary ..........4 Hold .............27 Features List..........6 Switch Between Lines ......27 Audible Signals ........7 Mute............27 INSTALLATION.........8 Flash............27 Table/Desk Installation ......8 Temporary Tone Dialing .......28 Wall Installation ........10 Conference Calls........28 Convenience Ports ......14... - Page 4 955_00_1ATT CIB #change 10/24/02 9:48 AM Page 2 CONTENTS Answering an Intercom Call....41 Making a Single-phone Page ....41 Answering a Single-phone Page ..41 Switching Between an Intercom Call and a Single-phone Page..42 Ending an Intercom or Page Call ..42 Paging All Phones ........42 Answering a System-wide Page ...42 Making an Intercom Conference Call ......43...
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Page 5: Before You Begin
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 3 BEFORE YOU BEGIN • Check to be sure your box contains: 1 Telephone 1 Handset 1 Handset cord 1 Mounting base 2 Seven-foot line cords 1 Eight-inch line cord 1 Power adapter 1 Warranty insert 1 9V battery 1 User’s Manual... -
Page 6: Glossary
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 4 BEFORE YOU BEGIN Glossary CID: This stands for Caller Identification, which is a subscriber service, available from most local telephone companies for a fee. When you subscribe to Caller Identification, you can see who's calling before you answer the phone if you and the caller are both in areas offering Caller ID service with compatible equipment. - Page 7 955_00_1ATT CIB #change 10/24/02 9:48 AM Page 5 BEFORE YOU BEGIN You may, however, live in a region where for calls within your own area code, you must dial 10 digits (that is, the three-digit area code and phone number). If this applies to you, enter "000" for the Home Area Code and enter your area code as a Local Area Code.
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Page 8: Features List
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 6 BEFORE YOU BEGIN Features List NOTE: An * indicates the default setting for each system feature. NOTE: One ring is equal to about six seconds, two rings equals twelve seconds, and so on. Feature Function Setting Option(s) -
Page 9: Audible Signals
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 7 BEFORE YOU BEGIN Feature Function Setting Option(s) AREA CODEs Program one Home and up to five 1-3 digits, Empty* Local Area Codes for use with Caller ID features CONSOLE Specify whether your phone is On or Off * the Centrex Console phone for your system... -
Page 10: Installation
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 8 INSTALLATION NOTE: If you are installing multiple phones in your 955 system, you must install and program one set at a time. If more than one extension is assigned the same extension number, a repeating short ring (error ring) will sound at all extensions. - Page 11 955_00_1ATT CIB #change 10/24/02 9:48 AM Page 9 INSTALLATION Connect the telephone line cords to the telephone. Four One-Line Jacks (To use this installation option, you’ll • need to purchase two two-line adapters. Adapters are available at retail stores or by calling 1 800 222–3111.) Modular Telephone Jacks Lines 3 and 4...
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Page 12: Wall Installation
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 10 INSTALLATION Connect the handset cord. Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end into the handset, and hang up. Connect the power adapter. - Page 13 955_00_1ATT CIB #change 10/24/02 9:48 AM Page 11 INSTALLATION Install one 9V battery. • Press in on the tabs and remove the telephone base. • Use a small Phillips head screwdriver to remove the screw and open the battery door. •...
- Page 14 955_00_1ATT CIB #change 10/24/02 9:48 AM Page 12 INSTALLATION Connect the handset cord. Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end into the handset, and hang up. Connect the power adapter to the telephone.
- Page 15 955_00_1ATT CIB #change 10/24/02 9:48 AM Page 13 INSTALLATION Two Two-Line Jacks • Standard Modular Electrical Telephone Jack Outlet Lines 3 and 4 Power Cord Modular Telephone Jack Lines 1 and 2 Plug the power adapter into a standard electrical outlet not controlled by a wall switch.
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Page 16: Convenience Ports
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 14 INSTALLATION Convenience Ports If you want to connect another device (such as a modem or fax machine) to the wall jack, you can use the jacks on the phone labeled AUX. These convenience ports use Lines 3 and 4;... -
Page 17: Set Up System Features
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 15 SET UP SYSTEM FEATURES Use the Navigation buttons to program or change the system features setup. Store your selection and Scroll through move to next options feature Enter Confirm Programming option choice mode Used when resetting... -
Page 18: Change Display Language
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 16 SET UP SYSTEM FEATURES Change Display Language Press G. Press - until the screen displays LANGUAGE, then press >. Press - or + until the screen displays your language selection. Press S to store your selection. Set the Time/Date NOTE: The time and date are automatically set with incoming call information. -
Page 19: Turn Covm Indicator On Or Off For Each Line
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 17 SET UP SYSTEM FEATURES Turn COVM Indicator On or Off for Each Line If you subscribe to Voice Mail service with your local telephone service provider, turn the COVM indicator on to have the screen display the appropriate line numbers when there are messages waiting. -
Page 20: Set Delay Ring
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 18 SET UP SYSTEM FEATURES Set Delay Ring NOTE: This feature is for use with Centrex systems only. NOTE: If you choose to set a delayed ring on a phone with COVM service, the phone may not ring at all before COVM picks up the call. Press G. -
Page 21: Assign The Line Group For This Phone
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 19 SET UP SYSTEM FEATURES Assign the Line Group for this Phone Press G. Press - until the screen displays LINE GROUP, then press >. Press - or + to select the desired setting. Press S to store your selection. -
Page 22: Turn Hold Reminder On Or Off
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 20 SET UP SYSTEM FEATURES Turn Hold Reminder On or Off Press G. Press - until the screen displays HOLD REMINDER, then press >. Press - or + to select the desired setting. Press S to store your selection. -
Page 23: Program The Centrex Console Delayed Ring Time
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 21 SET UP SYSTEM FEATURES Program the Centrex Console Delayed Ring Time NOTE: This feature is for use with Centrex systems only. Set the length of time the phone will ring before the Centrex Console phone picks up calls to your phone. -
Page 24: Telephone Operation
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 22 TELEPHONE OPERATION Redial last number called Mute the – OR – microphone Automatically redial a number when Prevents the line you’re interruptions calling is busy during a call Activate custom-calling services Line-in-use lights Activate temporary... -
Page 25: Making Or Answering A Call
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 23 TELEPHONE OPERATION NOTE: When you make a call, the phone selects the Prime Line you programmed. When you answer a call, the phone automatically selects the ringing line. If you have a private line, the phone automatically selects that line. -
Page 26: Timer
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 24 TELEPHONE OPERATION To answer a call, press h. Press h again to end the call. To switch from handset to headset or speakerphone, press h or K, then replace the handset (for headset, headset must be plugged in). To switch from speakerphone to handset, lift the handset. -
Page 27: Do Not Disturb
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 25 TELEPHONE OPERATION Do Not Disturb When your phone is off-hook (i.e., you are on a call) you will hear a low volume ring when you receive an intercom call. In order to prevent even this audible signal, activate the Do Not Disturb feature. -
Page 28: Redial
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 26 TELEPHONE OPERATION Ringer Volume You can adjust the ringer volume while the phone is ringing. While the line is ringing, press Volume + or Volume - to reach the desired level. This phone has four ringer volume levels. Each time you adjust the ringer, you will hear a sample indicating the volume level. -
Page 29: Hold
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 27 TELEPHONE OPERATION Hold Press and release H. The light of the line on hold flashes, and a double-beep sounds every 30 seconds to remind you the call is on hold. (To turn off the reminder beep, see “Turn Hold Reminder On or Off” in SET UP SYSTEM FEATURES.) You can replace the handset in the cradle without disconnecting the call. -
Page 30: Temporary Tone Dialing
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 28 TELEPHONE OPERATION Temporary Tone Dialing If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing t. This is useful if you need to send touch tone signals for access to telephone banking or long- distance services. -
Page 31: Transfer A Call
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 29 TELEPHONE OPERATION Transfer a Call You can transfer a call you answer to any other 955 phone. Once you transfer a call, it can be picked up at any other 955 phone, not just at the extension you called. -
Page 32: Speed Dial Operation
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 30 SPEED DIAL OPERATION Enter Directory mode Edit speed dial entries Speed dial Dial a locations number in speed dial Remove a speed dial Store entry names and numbers in speed dial Enter characters of directory entries... -
Page 33: Storing A Name And A Number In A Speed Dial Location
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 31 SPEED DIAL OPERATION This telephone has four Speed Dial locations where you can store phone numbers and names you wish to dial by pressing only two buttons. Names can be up to 16 characters long and numbers can be up to 32 digits long. Storing a Name and a Number in a Speed Dial Location Press D. -
Page 34: Reviewing Information Stored In A Speed Dial Location
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 32 SPEED DIAL OPERATION Press the SPD button where you wish to store this entry. A confirmation tone sounds and the screen displays: Reviewing Information Stored in a Speed Dial Location Press the SPD button for the location you wish to review. The screen displays any information stored in that location. -
Page 35: Directory Operation
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 33 DIRECTORY OPERATION Enter Directory mode Edit directory entries Scroll through directory entries Store names Remove a and numbers directory entry in the Dial a directory number from Can also the directory be used to store the switchhook flash needed... -
Page 36: Storing Names And Numbers In The Directory
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 34 DIRECTORY OPERATION This phone can store up to 200 names and phone numbers in the directory. Names can be up to 16 characters long and numbers can be 32 digits long. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first in order to maintain consistency with the information stored automatically through the Caller ID function of this system. -
Page 37: Storing A Pause In A Directory Number
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 35 DIRECTORY OPERATION NOTE: To store a number without storing a name, press S and go on to Step 5. Press S to store the name and move on to enter the phone number. -
Page 38: Reviewing Information Stored In The Directory
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 36 DIRECTORY OPERATION Reviewing Information Stored in the Directory Enter the Directory mode. Press + or - to scroll through the directory entries — OR — Repeatedly press the dial pad key that has the first character of the entries you wish to review until the character you are looking for is displayed. -
Page 39: Changing Directory Entries
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 37 DIRECTORY OPERATION Changing Directory Entries Find the directory entry you wish to change by following the directions under “Reviewing Information Stored in the Directory.” Press t, then use <, > and the dial keypad to edit the name. -
Page 40: Removing A Name And Number From The Directory
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 38 DIRECTORY OPERATION Removing a Name and Number from the Directory Enter Directory mode and use the dial pad or Navigation buttons to find the entry for the number you wish to remove from the directory (see “Reviewing Information Stored in the Directory”). -
Page 41: Intercom Operation
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 39 INTERCOM OPERATION Announce to all 955 phones Deactivate Auto-Mute to answer a page –OR -– Mute this phone while using Room Monitor Use with p to announce to all 955 phones Announce over the Activate speaker to the... -
Page 42: Basic Intercom Operations
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 40 INTERCOM OPERATION This intercom features both a single-phone page and a system-wide page. A single-phone page alerts only one phone; a system-wide page alerts all phones. Any phone with the Do Not Disturb (DND) feature activated will not receive a page. -
Page 43: Making An Intercom Call With The Speakerphone Or Headset
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 41 INTERCOM OPERATION Making an Intercom Call with the Speakerphone or Headset Press I. Refer to the screen display and follow Step 2 under “Making an Intercom Call with the Handset.” Answering an Intercom Call When you receive an intercom call you will hear a repeating double-ring pattern and your screen displays ICM with the extension number of the caller. -
Page 44: Switching Between An Intercom Call And A Single-Phone Page
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 42 INTERCOM OPERATION Switching Between an Intercom Call and a Single-phone Page When making an intercom call, press p to switch the call to a single- phone page. When making a single-phone page, press I to switch the call to the intercom. -
Page 45: Making An Intercom Conference Call
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 43 INTERCOM OPERATION Making an Intercom Conference Call Make or answer a call. Press and release I and enter the extension number of the third party. The line is automatically put on hold. After the third party answers, press and release C. -
Page 46: Caller Id Operation
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 44 CALLER ID OPERATION Access Caller ID information for calls coming in on other lines Enter call history to Dial a review calls number from call history Indicates Scroll unreviewed through call Caller ID history information or voice mail... - Page 47 955_00_1ATT CIB #change 10/24/02 9:48 AM Page 45 CALLER ID OPERATION This telephone has a Caller ID feature that works with Caller Identification service provided by your local telephone company; there is a fee for this service, and it may not be available in all areas. This phone can provide information only if both you and the caller are in areas offering Caller Identification service, and if both telephone companies use compatible equipment.
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Page 48: Call Waiting
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 46 CALLER ID OPERATION Call Waiting If you subscribe to Caller ID with Call Waiting service and you receive a Call Waiting call, the screen will display call information for the call. Press F to access the Call Waiting call. To switch back to the original call, press F again. -
Page 49: Message Waiting And New Call Light
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 47 CALLER ID OPERATION Press C to review the Caller ID information for the first call and the screen displays: Pressing C repeatedly will allow you to go back and forth between the general screen display and the Caller ID screens for each of the ringing lines. -
Page 50: Call List
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 48 CALLER ID OPERATION Call List View Call List Summary Press c. The screen displays the numbers of total calls and new calls in call history. Press + to view the latest or - to view the earliest caller’s information. -
Page 51: Display Messages
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 49 CALLER ID OPERATION Display Messages Private Name The other party is blocking name information. The other party is blocking telephone number Private Number information. Unknown Name Your phone company is unable to receive information about this caller’s name. -
Page 52: Dialing A Number From Call List
955_00_1ATT CIB #change 10/24/02 9:48 AM Page 50 CALLER ID OPERATION Removing All Calls from Call List Press c. The screen displays the numbers of total calls and new calls in the call history. Press R. The screen prompts REMOVE: all?. Press R again within three seconds to confirm your decision. -
Page 53: Saving A Number From Call List To The Directory
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 51 CALLER ID OPERATION Saving a Number from Call List to the Directory Locate the number you wish to store in call history. Press E. Press D. The screen displays DIRECTORY. Press S. The screen prompts (Enter name). Press c to copy the name and phone number from the call history to the screen. -
Page 54: Adding A Fax Machine
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 52 ADDING A FAX MACHINE NOTE: Do not connect a fax machine to Line 1. Doing so will interrupt the system’s intercom data channel. You may wish to use a fax machine with your phone. Choose Line 2, 3 or 4 for the fax machine, and connect it according to the manufacturer’s instructions for installation and use. -
Page 55: In Case Of Difficulty
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 53 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222-3111. Please retain your receipt as your proof of purchase. Telephone Does Not Ring •... - Page 56 955_00_1ATT CIB #change 10/24/02 9:49 AM Page 54 IN CASE OF DIFFICULTY Tone Signals Do Not Activate a Remote Device • Tone signaling does not work during conference calls. • The phone generates tones of fixed duration, which may not be long enough to activate some devices such as answering machines.
- Page 57 955_00_1ATT CIB #change 10/24/02 9:49 AM Page 55 IN CASE OF DIFFICULTY Screen Displays COVM The screen displays COVM when the COVM indicator is turned on for at least one line, whether or not there are messages waiting, and whether or not you have the service.
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Page 58: Expanding The 955 System
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 56 EXPANDING THE 955 SYSTEM When you combine two or more 955 phones you create an interacting system where phones share lines. You can have up to twelve phones and up to 15 telephone lines. The 955 can be expanded with or without Centrex service. -
Page 59: Private Lines
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 57 EXPANDING THE 955 SYSTEM Private Lines You can use the fourth line on each station as a private line. A private line is a telephone number assigned to just one extension. NOTE: You must program the lines you are using at each extension so that the system knows which lines are shared and which are private (you cannot physically wire lines with different telephone numbers into each unit for Line 4). -
Page 60: Centrex Operation
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 58 CENTREX OPERATION Setup Checklist Before expanding your system or installing for Centrex, review the installation checklist. If you have Centrex, contact your local telephone company for further information about Centrex service. • The phone number for Line 1 must be the same on all phones in order for the Intercom and Page features to work. -
Page 61: Setting Ring Delay Duration
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 59 CENTREX OPERATION Setting Ring Delay Duration This feature allows other 955 telephones’ calls to ring at the Console phone. After a specified ring delay, the calls will ring at the Console phone. See “Program the Centrex Console Delayed Ring Time”... -
Page 62: Index
955_00_1ATT CIB #change 10/24/02 9:49 AM Page 60 INDEX COVM RESET 6, 51 + 5, 15–17, 19, 36, 48 CSL DELAY RING 7, 21 - 5, 15–17, 19, 36, 48 DATE 16 < 5, 32, 34, 37 DAY OF WEEK 16 >... - Page 63 955_00_1ATT CIB #change 10/24/02 9:49 AM Page 61 INDEX Home Area Code 4, 5, 20, 50 Prime Line 5, 6, 18, 23 HOUR 16 Private Line 3, 23, 57, 58 ICM 40, 41 Private Name 49 Initializing 10, 13 Private Number 49 I 27, 40–43 G 15–21, 51 Intercom 3, 7, 18, 25, 27, 28, 39–43, 52,...
- Page 64 955_00_1ATT CIB #change 10/24/02 9:49 AM Page 62 INDEX TIME/DATE 6, 16, 51 Timer 24 TONE/PULSE 6, 19 t 29 Transfer 29 Transferred call 7, 29 Unknown Name 49 Unknown Number 49 Voice Mail (see also COVM) 4, 6, 17, 44, 47, 55 Volume + 25, 26 Volume - 25, 26...