Lucent Technologies OneVision DEFINITY G3 Fault Management Integration Manual
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Lucent Technologies OneVision DEFINITY G3 Fault Management Integration Manual

Lucent Technologies OneVision DEFINITY G3 Fault Management Integration Manual

Optivity enterprise, integration for hp openview on hp 9000 and sun os
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OneVision Definity G3
Fault Management Optivity
Enterprise
Integration for HP OpenView on HP
9000 and Sun OS
585-229-115
Comcode 107843609
Issue 1
November 1996

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Summary of Contents for Lucent Technologies OneVision DEFINITY G3 Fault Management

  • Page 1 OneVision Definity G3 Fault Management Optivity Enterprise Integration for HP OpenView on HP 9000 and Sun OS 585-229-115 Comcode 107843609 Issue 1 November 1996...

  • Page 2: Table Of Contents

    Contents About This Book Book Overview System Overview Chapter Overview OneVision Optivity The Integration Software Autodiscovery Network Environment Installation Chapter Overview What to Install First How to Install the Integration Software Troubleshooting Tips Integration Chapter Overview Issue 1 November 1996...
  • Page 3 Contents OneVision Objects Network Types How to Integrate Manually How to Set Up Autodiscovery for a Private Network How to Create a Network Map Manually Troubleshooting Tips Autodiscovery Chapter Overview Automatic Activation Manual Activation Troubleshooting Tips OneVision Icons Chapter Overview About OneVision Icons Icons on OpenView Maps Icons on Optivity Screens...
  • Page 4 Contents Index Issue 1 November 1996...
  • Page 5 Contents Issue 1 November 1996...

  • Page 6: About This Book

    About This Book Book Overview Introduction This book explains how to install the integration software that ® allows your Optivity Enterprise screens to recognize OneVision objects. Audience This book is intended for DEFINITY G3 customers who use Optivity Enterprise and OneVision DEFINITY G3 Fault Management to manage their DEFINITY G3s on the Hewlett ®...
  • Page 7 Credentials DEFINITY G3 Fault Management is ISO 9001 certified. Lucent Technologies is an HP OpenView Solution Partner; and Fault Management is listed in the HP OpenView Solutions catalog. Lucent Technologies has a reseller agreement and a technology exchange program with Bay Networks, Inc.
  • Page 8 About This Book Book Overview Title Number OneVision DEFINITY G3 / Optivity Enterprise 585-229-115 Installation and Integration (This book) OneVision DEFINITY G3 Fault Management Installation and Integration for HP OpenView on an HP9000, OR 585-229-104 on a SunOS 585-229-105 OneVision DEFINITY G3 Proxy Agent Installation and 585-229-107 Connectivity Your documentation package also includes online documentation...
  • Page 9 About This Book Book Overview Format of text Type of information Enter The word "enter" means to type the word shown in constant width type, then press the key. Enter Example: Enter attov_doc means type and then press the key. attov_doc Enter italic type...

  • Page 10: System Overview

    System Overview Chapter Overview In this OneVision chapter Optivity The Integration Software Autodiscovery Network Environment Issue 1 November 1996...

  • Page 11: Onevision

    System Overview OneVision OneVision Introduction OneVision Network Management Solutions integrates the applications required for the global management of multivendor networks, systems, applications, and communications. Types of The OneVision family of applications includes: applications DEFINITY G3 Proxy Agent DEFINITY G3 Fault Management Proxy Agent The Proxy Agent acts as an interpreter between a DEFINITY G3 PBX and Fault Management software.
  • Page 12 System Overview OneVision Fault Fault Management is a graphical user interface that allows you to Management manage your entire enterprise network from a single management platform. It allows you to manage a DEFINITY G3 PBX as a node on your network just as you would any other device on your network.

  • Page 13: Optivity

    System Overview Optivity Optivity Introduction Optivity Enterprise is a suite of applications from Bay Networks that help you manage large enterprise networks consisting of router-, hub-, and switch-based internetworks. You can manage the devices on your network, including DEFINITY G3 Proxy Agents and their client DEFINITY G3 PBXs, from a single location.

  • Page 14: The Integration Software

    System Overview The Integration Software The Integration Software Introduction The integration software allows you to open Fault Management from your network map and your Optivity screens. Benefits of Integrating Fault Management and Optivity provides the following integration benefits for your company: Network managers have a consistent approach for managing enterprise networks The OpenView autodiscovery feature automatically...

  • Page 15: Autodiscovery

    System Overview Autodiscovery Autodiscovery Introduction OneVision autodiscovery completes the following tasks automatically: Searches for DEFINITY G3 Proxy Agent and client objects and adds the appropriate icons to the DEFINITY G3 network map Shows the relationship between each Proxy Agent and its client DEFINITY G3 PBXs Updates the SNMP configuration database Updates the OpenView object database...
  • Page 16 System Overview Autodiscovery How to To move a client object from one Proxy Agent to another: move a client to a different Proxy Agent Step Action Telnet to the Proxy Agent that the client is currently associated with. Stop the Proxy Agent, delete the client on the Change Clients screen, and restart the Proxy Agent.

  • Page 17: Network Environment

    Before you install the integration software, make sure that your network environment is correctly set up. Required Lucent Technologies does not explicitly certify any hardware, but hardware does support Fault Management and the Proxy Agent on any Sun Sparc hardware that is certified for HP OpenView.

  • Page 18: Installation

    Installation Chapter Overview In this What to Install First chapter How to Install the Integration Software Troubleshooting Tips Issue 1 November 1996...

  • Page 19: What To Install First

    Installation What to Install First What to Install First Introduction Before you install the integration software, install all the required software listed on page 8. Installation Install your software in the following sequence: sequence Step Software Your network software: your operating system and HP OpenView Your applications: OneVision (Proxy Agent and Fault Management) and Optivity...

  • Page 20: How To Install The Integration Software

    Installation How to Install the Integration Software How to Install the Integration Software When to Install the integration software after all the other required software install have been installed. Procedure To install the integration software: Step Action Insert the tape into the tape drive. Log into the operating system as root.

  • Page 21: Troubleshooting Tips

    Installation Troubleshooting Tips Troubleshooting Tips Introduction When you install the integration package, you may see the following error messages. Message 1 Optivity Path environment variable (LNMSHOME) not set up. Cause: The Optivity environment is not set correctly. Solution: Make sure that Optivity has been installed. If it was, either of the following actions may resolve the error.
  • Page 22 Installation Troubleshooting Tips Message 4 Install of G3FM/Optivity Integration Package failed. Cause: Your system could not write the integration package to the configuration or the registration directory. Solution: Check the following: Are you logged in as root? Is the Optivity directory out of space? Is your disk functioning properly? Messages 5, Depending on your operating system, you may see one of these...
  • Page 23 Installation Troubleshooting Tips Issue 1 November 1996...

  • Page 24: Integration

    Integration Chapter Overview Introduction This chapter explains how to integrate Fault Management with your NMS. In this OneVision Objects chapter Network Types How to Integrate Manually How to Set Up Autodiscovery for a Private Network How to Create a Network Map Manually Troubleshooting Tips Issue 1 November 1996...

  • Page 25: Onevision Objects

    Integration OneVision Objects OneVision Objects Description OneVision objects are programming modules that contain DEFINITY G3 data and the instructions to display that data. Types of Autodiscovery reads the following types of OneVision objects: objects Object Description Proxy Agent The computer that translates DEFINITY G3 PBX data into SNMP.

  • Page 26: Network Types

    Integration Network Types Network Types Introduction Your network type determines how OneVision objects are integrated with the network. Types of Your network is one of the following types: networks Network Description Private A communications network that is used exclusively by one customer.
  • Page 27 Integration Network Types How to To find out what type of network you have: determine your network type Step Action Open the SNMP Configuration window in OpenView. (See your OpenView documentation if you need help.) What is the name in the Community field? If it is public , you have a public network...

  • Page 28: How To Integrate Manually

    Integration How to Integrate Manually How to Integrate Manually When to use You need to integrate OneVision objects manually only if you have a private network or if you want to create a DEFINITY G3 map yourself. What tools You use the OpenView SNMP configuration window to configure to use OneVision objects.
  • Page 29 Integration How to Integrate Manually See also You also may find procedures in the following manuals helpful. Use this manual … For information specific to … HP OpenView user guide Your network Fault Management Integrating OneVision objects (Chapter installation guide Issue 1 November 1996...

  • Page 30: How To Set Up Autodiscovery For A Private Network

    Integration How to Set Up Autodiscovery for a Private Network How to Set Up Autodiscovery for a Private Network When to use Use the following procedure if you have a private network and if you want autodiscovery to configure Proxy Agent objects automatically.
  • Page 31 Integration How to Set Up Autodiscovery for a Private Network Fields for Use the following table to complete step 3 of the previous step 3 procedure. Field What you enter Target The host name or the IP address, whichever is in the host file.

  • Page 32: How To Create A Network Map Manually

    Integration How to Create a Network Map Manually How to Create a Network Map Manually Introduction If you have a private network, you must create a DEFINITY G3 map manually. You do this by adding OneVision icons to your network map. Where to You can find the appropriate procedures in Chapter 3 of your Fault find the...

  • Page 33: Troubleshooting Tips

    Integration Troubleshooting Tips Troubleshooting Tips Problem 1 Autodiscovery did not find a Proxy Agent that you know is on the network. Cause: Autodiscovery does not recognize the Proxy Agent as a managed node. Solution: Check the following: Is the Proxy Agent running? If not, start it and reactivate autodiscovery.
  • Page 34 Integration Troubleshooting Tips Cause: Autodiscovery can manage only one instance of a client. It disregards all but the last instance. Solution: To associate one client with one Proxy Agent: Delete the client from all but one Proxy Agent. To associate one client with more than one Proxy Agent: Delete the client from all but one Proxy Agent.
  • Page 35 Integration Troubleshooting Tips Issue 1 November 1996...

  • Page 36: Autodiscovery

    Autodiscovery Chapter Overview In this Automatic Activation chapter Manual Activation Troubleshooting Tips Issue 1 November 1996...

  • Page 37: Automatic Activation

    Autodiscovery Automatic Activation Automatic Activation Types of There are two types of automatic activation: automatic OpenView startup activation Proxy Agent trap OpenView Autodiscovery is activated automatically each time you start startup OpenView. Once OpenView is running, it activates autodiscovery periodicallly, or whenever you open another OpenView map. Proxy Agent Each time you start a Proxy Agent, it sends a startup trap that trap...

  • Page 38: Manual Activation

    Autodiscovery Manual Activation Manual Activation Introduction You can activate autodiscovery from an OpenView map that has read and write permissions any time OpenView is running. Procedure To activate autodiscovery, select Monitor > DEFINITY > Execute Auto-Discovery from the menu bar. Issue 1 November 1996...

  • Page 39: Troubleshooting Tips

    Autodiscovery Troubleshooting Tips Troubleshooting Tips Events Log The Application Alert event log is an OpenView feature that lists autodiscovery’s activities. When to use Use this events log for trouble shooting problems that may occur when you activate autodiscovery manually. Status The events log may contain any of the following status messages messages for autodiscovery:...

  • Page 40: Onevision Icons

    OneVision Icons Chapter Overview In this About OneVision Icons chapter Icons on OpenView Maps Icons on Optivity Screens How to Display Object Icons How to Start Fault Management How to Check the Health of OneVision Objects Client Lists How to Telnet to the Proxy Agent Troubleshooting Tips See also You can use menu selections to complete many of the procedures...

  • Page 41: About Onevision Icons

    OneVision Icons About OneVision Icons About OneVision Icons Introduction OneVision icons provide easy access to the applications they represent. Where The OneVision icons can display in the following places: OneVision Network maps icons display Enterprise Command Center (ECC) Enterprise Health Advisor (EHA) Categories of OneVision icons are grouped by category.
  • Page 42 OneVision Icons About OneVision Icons Alarm states OneVision icons use color highlighting to represent the highest level of alarm associated with the OneVision object. See the following documentation for more information. Icon location Document Network map OpenView documentation Optivity screen Optivity documentation Issue 1 November 1996...

  • Page 43: Icons On Openview Maps

    OneVision Icons Icons on OpenView Maps Icons on OpenView Maps Domain icon The following domain icon opens a submap that contains object icons for OneVision. Proxy Agent The object icon for the Proxy Agent opens a telnet session to the icon Proxy Agent.

  • Page 44: Icons On Optivity Screens

    OneVision Icons Icons on Optivity Screens Icons on Optivity Screens Domain icon The following domain icon is a resource folder that places OneVision icons into the Contents panel on the Enterprise Command Center. You can set up the DEFINITY resource folder so it contains: A single OneVision icon of either type Multiple Proxy Agent icons Multiple client icons...
  • Page 45 OneVision Icons Icons on Optivity Screens Client icons The object icon for a DEFINITY G3 client starts Fault Management. Where to You can find OneVision icons on the following Optivity screens: find icons Icon type Optivity screen Panel name DEFINITY G3 Enterprise Command Center Resource resource folder...

  • Page 46: How To Display Object Icons

    OneVision Icons How to Display Object Icons How to Display Object Icons From Start on the appropriate OpenView network map. OpenView Step Action Select the DEFINITY G3 Map icon. Double-click the Select mouse button. Result: The submap displays all OneVision icons that are associated with the DEFINITY G3 map.

  • Page 47: How To Start Fault Management

    OneVision Icons How to Start Fault Management How to Start Fault Management When to use You can use client icons to start Fault Management after you have completed the previous procedure, “How to Display Object Icons.” From Start on the appropriate OpenView network map. OpenView Step Action...
  • Page 48 OneVision Icons How to Start Fault Management Step Action Did you select more than one client icon? If yes, Optivity displays a list of items that you can launch. Go to step 4. If no, Optivity opens Fault Management and you have completed this procedure.

  • Page 49: How To Check The Health Of Onevision Objects

    OneVision Icons How to Check the Health of OneVision Objects How to Check the Health of OneVision Objects From Use the previous procedure, “How to Start Fault Management,” to OpenView use Fault Management to check for alarm and error status. From the Start at the Enterprise Command Center.

  • Page 50: Client Lists

    OneVision Icons Client Lists Client Lists Introduction Each Proxy Agent supports up to 15 client DEFINITY G3s. You can display a list of these clients from Optivity. Sample The Client List for Proxy Agent window follows. window Field Fields on the client list window are: descriptions Issue 1 November 1996...
  • Page 51 OneVision Icons Client Lists Field Description Example Client Type The type of DEFINITY G3 G3rV4 Customer ID The name of the client DEFINITY G3, as st3a recognized by the Proxy Agent Client String The third part of the community name. st3a Must match the client string on the Proxy Agent’s Clients form.

  • Page 52: How To Telnet To The Proxy Agent

    OneVision Icons How to Telnet to the Proxy Agent How to Telnet to the Proxy Agent From See Appendix B in your Fault Management installation guide. OpenView From the Start at the Enterprise Command Center. ECC screen Step Action Select a Proxy Agent icon from the Contents panel. Drag your selection to the Config icon in the Tools panel.

  • Page 53: Troubleshooting Tips

    OneVision Icons Troubleshooting Tips Troubleshooting Tips Problem 1 You opened the Client List for Proxy Agent window, but no data displays. Cause: The client list feature does not recognize the Proxy Agent as a managed node. Solution: Check the following: Is the network connection to the Proxy Agent down? If so, reconnect.
  • Page 54 Index Client List for Proxy Agent window example troubleshooting client lists client objects autodiscovery Symbols changing data $LNMSECC description errors on map integration, manual moving See also DEFINITY G3. Alarm icon client string Client String field alarm states Application Alert event log Client Type field Clients form autodiscovery...
  • Page 55 Index DEFINITY G3 Tools panel as a network device environment client name hardware description software See also client objects. variables, Optivity DEFINITY G3 icons. See client icons. error messages DEFINITY G3 map installation creating manually event log displaying icons OpenView rearranging icons devices on network directory...
  • Page 56 Index HP OpenView Solution Partner lists of clients HP-UX LNMSHOME icons managed node adding to network map memory Alarm MonLevel icon Config displaying domain errors on map FaultSum network in OpenView connections in Optivity devices labels environment location objects MonLevel types of object network management system (NMS)
  • Page 57 Index OneVision, description private network OneVision, icons. See icons. description Proxy Agent setting up autodiscovery OneVision Proxy Agent description as a managed node installation sequence autodiscovery software requirements description OneVision documents installation sequence ordering information network device Proxy Agent startup trap OneVision icons.
  • Page 58 Index Clients traps, Proxy Agent Enterprise Command Center starting Fault Management Enterprise Health Advisor starting Fault Management variables, environment Eterprise Command Center View icon Optivity SNMP Configuration window telnet window seed file Selection Name field Set Community field Simple Network Management Protocol (SNMP) configuration database SNMP Configuration window...

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