Troubleshooting Tips - Lucent Technologies OneVision DEFINITY G3 Fault Management Integration Manual

Optivity enterprise, integration for hp openview on hp 9000 and sun os

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Integration

Troubleshooting Tips

Problem 1

Autodiscovery did not find a Proxy Agent that you know is on the

network.

Cause:

Solution:

Problem 2

Your network has several Proxy Agents, and you administered the

same client on at least two of them. But the network map shows an

association only between the client and one of the Proxy Agents.

Issue 1 November 1996

Autodiscovery does not recognize the Proxy Agent as

a managed node.

Check the following:

Is the Proxy Agent running? If not, start it and

reactivate autodiscovery.

Is the Proxy Agent version 1.2.1 or later?

Autodiscovery does not recognize earlier

versions.

Is the Proxy Agent reachable from a node in the

HP OpenView seed file? If not, add it manually.

See your system administrator or your

OpenView documentation if you need help.

Does the active map have read/write

permission? If not, change the permissions.

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