Power On Issue; Computer Shutsdown Intermittently - Gateway EC14D Series Service Manual

Power On Issue

If the system doesn't power on, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Computer Shutsdown Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem.
1. Check the power cable is properly connected to the computer and the electrical outlet.
2. Remove any extension cables between the computer and the outlet.
3. Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.
4. Disconnect the power and open the casing to check the Thermal Unit (see "Thermal Unit Failure" on page
131) and fan airways are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.
6. Remove any recently installed software.
7. If the Issue is still not resolved, see "Online Support Information" on page 167.
122
Start
OK
Check
AC/Batt only
power on
OK
Check
Power/B
Whether OK
Swap M/B
Swap
AC/Battery
NG
OK
Swap Power
NG
SW/B
Chapter 4