Gateway EC14D Series Service Manual
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Gateway EC14D Series Service Manual

Gateway EC14D Series Service Manual

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Gateway EC14D Series
Service Guide
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  • Page 1 Gateway EC14D Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated find others.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 Preface Before using this information and the product it supports, please read the following general information. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

  • Page 7: Table Of Contents

    Table of Contents System Specifications Features ............1 Operating System .
  • Page 8 Table of Contents Removing the HDD Module ........43 Removing the WLAN Module .
  • Page 9 Table of Contents Troubleshooting Common Problems ..........121 Power On Issue .
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules • (for 64-bit OS) Display 11.6" HD 1366 x 768 or SD 1024 x 600 pixel resolution, high-brightness (200-nit) Gateway • ™ Ultrabright...

  • Page 12: Storage Subsystem

    MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (AVC) decoding • ™ HDMI (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content • Protection) support Storage Subsystem 2.5" 9.5 mm 160/250/320 GB or higher hard disk drive • Multi-in-1 card reader: • ™...

  • Page 13: Communication

    Communication Video conferencing solution, featuring: • Webcam with 640 x 480 resolution • Microphone • WLAN: • ® ™ Intel WiFi Link 1000 802.11b/g/n Wi-Fi CERTIFIED • ® ® ® Featuring MIMO technology (for models with Intel Celeron 743 and Pentium SU4100 only) •...

  • Page 14: Environment

    Environment Temperature: • Operating: TBD • Non-operating: TBD • Humidity (non-condensing): • Operating: TBD • Non-operating: TBD • Chapter 1...

  • Page 15: System Block Diagram

    System Block Diagram CK505 Thermal Sensor Clock Generator Mobile Penym EMC1402-1-ACZL ICS9LPRS387 LV/ULV Dual Core LS5631P I/O Board uFCPGA-956 CPU - SFF LS5632P C/R Board H_A#(3..35) H_D#(0..63) 667/800/1066MHz 1.05V LS5633P LED Board HDMI Conn. LCD CONN. CRT CONN. Intel Cantiga GS45 LS5634P SW Board DDR3 DDR3 800MHz 1.5V...

  • Page 16: Front View

    Front View Component Icon Description Status Indicators Light-Emitting Diodes (LED) that light up to show the status of the computer's functions and components. Left View Component Icon Description DC-in jack Connects to an AC adapter. External display Connects to a display device (e.g., external monitor, LCD (VGA) port projector).

  • Page 17: Right View

    Right View Component Icon Description Multi-in-1 card Accepts Secure Digital (SD), MultiMediaCard (MMC), reader Memory Stick (MS), Memory Stick PRO (MS PRO), xD- Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse).

  • Page 18: Bottom View

    Bottom View Component Icon Description Battery lock Locks the battery in position. Battery bay Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. Battery release Releases the battery for removal.

  • Page 19: Keyboard Area And Lcd Panel

    Keyboard Area and LCD Panel Component Icon Description Webcam Web camera for video communication Microphone Internal microphone for sound recording. Display screen Also called Liquid-Crystal Display (LCD). Displays computer output. HDD indicator Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated.
  • Page 20 Component Icon Description Keyboard Provides all the features of a full-sized, computer keyboard. Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left, The left and right buttons function like the left and right mouse and right) buttons.

  • Page 21: Touchpad Basics

    Touchpad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.

  • Page 22: Using The Keyboard

    Using the Keyboard Your Gateway EC14D has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off.

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 24: Function Keys

    Function Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Function Key Description <Fn>...

  • Page 25: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification Ultra Low Voltage (ULV) Intel® Core™2 Duo mobile processor based on • 45 nm process, supporting Intel® 64 architecture Ultra Low Voltage (ULV) Intel® Celeron® processor based on 45 nm • process, supporting Intel® 64 architecture Micro FCBGA-956 package •...
  • Page 26 Graphics Controller Item Specification VGA Chip ® Mobile Intel GS45 Express Chipset with integrated 3D graphics, ® ® featuring Intel Graphics Media Accelerator 4500MHD (Intel ® 4500MHD) with up to 1759 MB of Intel Dynamic Video Memory Technology 5.0 (64 MB of dedicated system memory, up to 1695 MB of ®...
  • Page 27 Audio Interface Item Specification Audio Realtek ALC269X-GR for High Definition Audio Codec Controller • Features 98dB Signal-to-Noise Ratio (A-weighting) for DAC/ADC output • Meets WLP (Windows Logo Program) 3.10 and future WLP requirements • 2+2-channel DAC supports 16/20/24-bit PCM format for independent two stereo channel audio playback 4-channel ADC supports 16/20/24-bit PCM format for independent two •...
  • Page 28 Power and Keyboard Controller Item Specification Controller ENE KB926 for Keyboard Controller, Battery management Unit Total number of keypads 84/85/88 Windows logo key Internal & external keyboard work simultaneously Features • Support Application keys for Windows 7 Battery Specification Item 3 Cell 6 Cell 2.2 6 Cell 2.8...

  • Page 29: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 30: Information

    Information The Information screen displays a summary of your computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v. 3 . 0 Information Main Security Boot...

  • Page 31: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. I n s y d e H 2 0 S e t u p U t i l i t y R e v.

  • Page 32: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. I n s y d e H 2 0 S e t u p U t i l i t y R e v. 3 . 0 Information Main Security...

  • Page 33: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
  • Page 34 Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can enable the Password on boot parameter.

  • Page 35: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. I n s y d e H 2 0 S e t u p U t i l i t y R e v.

  • Page 36: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. I n s y d e H 2 0 S e t u p U t i l i t y R e v.

  • Page 37: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 38: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 39 NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...

  • Page 40: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...

  • Page 41: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password methods: Removing HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: After the error is displayed, select the Enter Unlock Password option on the screen.
  • Page 42 Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the CLRP2 jumper as shown below. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.

  • Page 43: Miscellaneous Utilities

    Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
  • Page 44 Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
  • Page 45 Chapter 2...
  • Page 46 Chapter 2...

  • Page 47: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 48: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 49: External Module Disassembly Process

    External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 50: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). Chapter 3...

  • Page 51: Removing The Sd Dummy Card

    Removing the SD Dummy Card 1. Push the SD dummy card inwards to eject it. 2. Pull the card out from the slot. Chapter 3...

  • Page 52: Removing The Dimm Module

    Removing the DIMM Module 1. Remove the one (1) screw from the RAM cover. Step Size Quantity Screw Type RAM Cover M2*6 2. Lift off the RAM cover. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. Chapter 3...

  • Page 53: Removing The Hdd Module

    4. Remove the DIMM module. Removing the HDD Module 1. See “Removing the Battery Pack” on page 40. 2. Remove the two (2) screws on the HDD cover. Step Size Quantity Screw Type HDD Module M2*6 Chapter 3...
  • Page 54 3. Lift up the HDD cover at the location shown and remove. 4. Lift out the plastic pull-tab. 5. Grasp the pull-tab and pull the HDD module out of the bay. Chapter 3...
  • Page 55 6. Remove the four (4) screws (two each side) securing the hard disk to the carrier in the order that they are shown printed on the hard disk carrier: 1, 2, 3 then 4. Step Size Quantity Screw Type HDD Carrier M3*3 7.

  • Page 56: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Battery Pack” on page 40. 2. Remove the screw on the WLAN cover. Step Size Quantity Screw Type WLAN Cover M2*3 3. Lift up the WLAN cover and remove. Chapter 3...
  • Page 57 4. Disconnect the antenna cables from the WLAN Module. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right). 5. Move the antennas away and remove the one (1) screw. Step Size Quantity Screw Type WLAN Module M2*3...

  • Page 58: Removing The Odd Module

    6. Remove the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Removing the ODD Module 1. See “Removing the Battery Pack” on page 40. 2. Ensure screw holding ODD module in place is removed. Step Size Quantity...
  • Page 59 3. Use a paperclip or other straight pin to manually eject the ODD. 4. Gently pull the ODD from the chassis. 5. Pry the face off of the ODD. Chapter 3...
  • Page 60 6. Pull cover from the front of the ODD. 7. Remove two (2) screws from ODD bracket. Step Size Quantity Screw Type ODD Bracket M2x3 8. Remove the bracket from the ODD module. Chapter 3...

  • Page 61: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove external modules before proceeding Remove keyboard Remove upper cover Remove card reader Remove Bluetooth Remove LED Board Remove main board Remove button board board board Remove wifi switch Remove thermal Remove LCD module Remove I/O board Remove Speakers board...

  • Page 62: Removing The Keyboard

    Removing the Keyboard 1. Push down on the four (4) latches holding the keyboard in place. The latches are behind and between keys esc/F1, F5/F6, F10/F11 and Ins/Del. 2. Release each latch one at a time from. 3. Gently pry up the keyboard from the back. Chapter 3...
  • Page 63 4. Turn the keyboard over but do not pull it away from the computer. 5. Unlock the FPC. 6. Remove the FPC and the keyboard. Chapter 3...

  • Page 64: Removing The Upper Cover

    Removing the Upper Cover 1. See “Removing the Keyboard” on page 52. 2. Remove the adhesive tape from the button board FFC. Remove the button board FFC. 3. Pull out and remove the function board FFC. Then pull out and remove the I/O board FFC. Chapter 3...
  • Page 65 4. Turn the computer over and remove the nine (9) screws in the bottom cover. Step Size Quantity Screw Type Lower Cover M2*6 5. Remove three (3) screws from the HD bay. Step Size Quantity Screw Type HDD bay M2*3 M2*6 Chapter 3...
  • Page 66 6. Turn the computer over again. Remove six (6) screws from the keyboard bay. Step Size Quantity Screw Type Keyboard Bay M2*10 7. Begin removing the upper cover by prying the cover up at the left hinge as shown below. Chapter 3...
  • Page 67 8. Continue to pry the covers apart, moving away from the left hinge. 9. Pry up the cover around the right hinge. 10. Pull the upper cover up off the bottom cover. Chapter 3...

  • Page 68: Removing The Led Board

    11. Remove the upper cover. Removing the LED Board 1. See “Removing the Upper Cover” on page 54. 2. Pull up on LED board FFC to disengage the adhesive and lift the FFC from the upper cover 3. Unlock and remove the LED FFC from the LED Board. Chapter 3...
  • Page 69 4. Remove the one (1) screw. Step Size Quantity Screw Type LED Board M2*3 5. Lift the LED Board away from the chassis. Chapter 3...

  • Page 70: Removing The Card Reader Board

    Removing the Card Reader Board 1. See “Removing the Upper Cover” on page 54. 2. Detach the adhesive plastic covering the Card Reader and ODD Eject FFCs from the upper cover 3. Remove one (1) screw from ODD Eject board and two (2) screws from the Card Reader Board Step Size Quantity...
  • Page 71 4. Lift the ODD Eject board up and away from the guide pin. 5. Lift the Card Reader board away from the upper case. 6. Pull the two (2) FFC cables from the Card Reader Board. Chapter 3...

  • Page 72: Removing The Button Board

    Removing the Button Board 1. See “Removing the Upper Cover” on page 54. 2. Detach the button board FFC from the touchpad. 3. Release the touchpad FFC locking latch and disconnect the touchpad FFC from the cover. 4. Remove the two (2) screws securing the TouchPad Bracket to the Upper Cover. Step Size Quantity...

  • Page 73: Removing The Bluetooth Module

    5. Remove the button board from the Upper Cover. Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 54. 2. Remove the one (1) screw from the Bluetooth module. Step Size Quantity Screw Type Bluetooth Module M2*3 Chapter 3...
  • Page 74 3. Disconnect the Bluetooth cable from the mainboard. 4. Remove the Bluetooth module (1) and disconnect the Bluetooth cable from the Bluetooth module (2). Chapter 3...

  • Page 75: Removing The Mainboard

    Removing the Mainboard 1. *See “Removing the Function Board” on page 72. 2. *See “Removing the Function Board” on page 72. 3. *See “Removing the Function Board” on page 72. 4. *See “Removing the LCD Module” on page 73. 5. *See “Removing the Bridge Board” on page 65. 6.
  • Page 76 8. Disconnect the LVDS cable using the pull tab. 9. Remove the CRT cable. 10. Partially lift the Main Board out of the chassis, lifting at the side closest to the ODD as indicated below. Chapter 3...
  • Page 77 Tilt up the mainboard to expose the DC Power cable (1). Remove the DC cable (2). Place the mainboard on a clean, flat surface 12. Remove the HDD connector cable from the Main Board. Chapter 3...

  • Page 78: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Mainboard” on page 68. 2. Disconnect the fan cable. 3. Remove the four (4) screws in the order labelled on the unit (1, 2, 3, 4). Step Size Quantity Screw Type Thermal Module M2*3 4.

  • Page 79: Removing The I/O Board

    Removing the I/O Board 1. See “Removing the Upper Cover” on page 54. 2. See *** Mainboard 3. Remove two (2) screws. Step Size Quantity Screw Type I/O Board M2*3 4. Remove the I/O board from the chassis. Chapter 3...

  • Page 80: Removing The Speaker Module

    Removing the Speaker Module 1. See “Removing the I/O Board” on page 66. 2. See “Removing the Mainboard” on page 68. 3. Remove the four (4) screws. Step Size Quantity Screw Type Speakers M2*3 4. Remove the cables from the retention guides and pull the left speaker away. Chapter 3...
  • Page 81 5. Lift out entire speaker module. Chapter 3...

  • Page 82: Removing The Function Board

    Removing the Function Board 1. See “Removing the Upper Cover” on page 54. 2. See “Removing the Main Board 3. Remove the adhesive tape over the cables. 4. Remove the one (1) screw. Step Size Quantity Screw Type Function Board M2*3 Chapter 3...

  • Page 83: Removing The Lcd Module

    5. Unlock and disconnect the function board FFC. Removing the LCD Module 1. See “Removing the Mainboard” on page 68. 2. Remove the two (2) screws from the left LCD hinge. Step Size Quantity Screw Type LCD Module M2*4 Chapter 3...
  • Page 84 3. Remove the two (2) screws from the right LCD hinge. Step Size Quantity Screw Type LCD Module M2*4 4. Remove the LCD Module from the chassis. Chapter 3...

  • Page 85: Removing The Vga Cable

    Removing the VGA Cable 1. See “Removing the Upper Cover” on page 54. 2. See “Removing the Main Board 3. Lift the VGA cable up and out of the chassis. Chapter 3...

  • Page 86: Removing The Dc Jack

    Removing the DC Jack 1. See “Removing the Upper Cover” on page 54. 2. See “Removing the Main Board 3. Lift the cable bundle out of its retainer. 4. Lift the DC jack and cable out of the chassis. Chapter 3...

  • Page 87: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD panel from main unit before preceeding Remove LCD bezel Remove camera module Remove LCD panel Remove WLAN Remove LCD cable Remove LCD brackets Remove microphone antennas Screw List Step Screw Quantity Part No.

  • Page 88: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 73. 2. Begin by prying up the bezel from the top-right corner of the LCD. 3. Work your way to the other corner of the LCD, prying up the bezel from the LCD. 4.

  • Page 89: Removing The Camera Module

    NOTE: Tilt up the bezel away from the LCD module to disengage the clasps inside the hinges. Removing the Camera Module 1. See “Removing the LCD Bezel” on page 78. 2. Disconnect the camera cable. 3. Pry the camera from the module. Chapter 3...

  • Page 90: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the Camera Module” on page 79. 2. Lift the foil off the LCD cable. 3. Remove the six (6) securing screws from the LCD Panel. Step Size Quantity Screw Type LCD Panel M2*4 4.

  • Page 91: Removing The Lcd Brackets

    Removing the LCD Brackets 1. See “Removing the LCD Panel” on page 80. 2. Remove the four (4) screws of the LCD brackets. Step Size Quantity Screw Type LED Panel M2*3 Brackets Removing the LVDS/Microphone Cable 1. Turn the LCD panel over to expose the rear. Lift the microphone cable as shown to remove it from the LCD panel.

  • Page 92: Removing The Wlan Antennas

    2. Lift up the transparent adhesive protector securing the cable to the LCD Panel. 3. Disconnect the cable from the panel connector and lift the FPC cable from the panel. Removing the WLAN Antennas 1. See “Removing the LCD Panel” on page 80. 2.
  • Page 93 3. Remove the right WLAN antenna cables from the cable retention guides. 4. Disengage the adhesive foil holding the antennas in place. Warming the foil may make it easier to remove. Take care not to damage the antenna. 5. Lift the WLAN antennas off the LCD module cover. Chapter 3...

  • Page 94: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the WLAN Antennas 1. Replace the left (black cable) and right (white cable) antennas as shown. Press down on the adhesive pads to secure the antennas in place. 2. Lay the cables along the cable channels. 3.

  • Page 95: Replacing The Lcd/Microphone Cable

    Replacing the LCD/Microphone Cable 1. Replace the LCD cable connector (1) and clear adhesive tape (2). 2. Adhere the Microphone/Webcam cable to LCD panel back as shown. WARNING: Warning: Improper replacement of LCD cable may cause webcam/microphone misalignment. Replacing the LCD Panel 1.
  • Page 96 2. Replace the four (4) screws. 3. Replace the LCD panel into the LCD module cover. 4. Thread the cables though the left and right hinges. Chapter 3...

  • Page 97: Replacing The Camera Module

    5. Replace the six (6) screws. 6. Replace the adhesive foil back over the microphone to secure it in place. Replacing the Camera Module Align camera module with the guides and press down to secure onto the LCD module cover Chapter 3...

  • Page 98: Replacing The Lcd Bezel

    2. Connect the webcam cable. Replacing the LCD Bezel 1. Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. Attach the clasp mechanism at the hinges and lower the bezel. Chapter 3...
  • Page 99 2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module. Chapter 3...

  • Page 100: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the DC Jack 1. Insert the DC power jack into the chassis. 2. Thread the cable through the guides and press the cable bundle into its retainer. Chapter 3...

  • Page 101: Replacing The Vga Cable

    Replacing the VGA Cable 1. Insert the VGA cable into the chassis with the adapter pointed down on an angle as indicated in the photograph. 2. Press down on the back of the adapter and snap it into place. Chapter 3...

  • Page 102: Replacing The Lcd Module

    Replacing the LCD Module 1. Set LCD hinges back onto the guides on the chassis. Ensure the wiring for the DC jack and VGA cable are under the left hinge (see green arrows in step 2). 2. Replace the four (4) screws on the LCD hinges ensuring the grounding wire (1) is attached as indicated. Chapter 3...

  • Page 103: Replacing The Wi-Fi Switch Board

    Replacing the Wi-Fi Switch Board 1. Reconnect the Wi-Fi switch board FFC. 2. Slide the Wi-Fi switch board over it’s guide pin in the chassis and insert the slider (red circle) into the guides located on the chassis as indicated in the second photo below. NOTE: Ensure the slider (red) is properly inserted into the guides (green) of the Wi-Fi switch.
  • Page 104 3. Replace the one (1) screw. 4. Replace the FFC and adhere the adhesive tape over the cable. Chapter 3...

  • Page 105: Replacing The Speakers

    Replacing the Speakers 1. Replace both speaker housings into the chassis. 2. Lay the speaker cables under the retention guides. Chapter 3...

  • Page 106: Replacing The I/O Board

    3. Replace the two (2) screws and replace the adhesive tape to hold the speaker cable in place. Replacing the I/O Board 1. Place the I/O board into the chassis. 2. Replace the two (2) screws. Chapter 3...

  • Page 107: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT:Apply a suitable thermal grease (see recommended types below) and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use: Silmore GP50 • Honeywell PCM45F-SP •...
  • Page 108 5. Connect the thermal module cable to the mainboard. Chapter 3...

  • Page 109: Replacing The Mainboard

    Replacing the Mainboard 1. Before placing the mainboard into the chassis, connect the HDD connector cable to the Main Board. 2. Connect the DC power cable from the lower cover to the mainboard. 3. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, left side first (1), then rotate it downward into position (2).
  • Page 110 4. Press down on the right side to engage the latch under the mainboard. 5. Replace two (2) HDD connector screws. 6. Connect the LVDS cable. Chapter 3...
  • Page 111 7. Replace the CRT cable. 8. Connect the speaker and card reader board cables. Chapter 3...

  • Page 112: Replacing The Bluetooth Module

    Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the Bluetooth module 2. Replace the Bluetooth module. 3. Connect the Bluetooth cable to the mainboard. Chapter 3...
  • Page 113 4. Lay the Bluetooth cable into the channel to the right of the HDD bay. 5. Apply adhesive tape to hold the bluetooth cable in place. Chapter 3...

  • Page 114: Replacing The Button Board

    Replacing the Button Board 1. Replace the button board. 2. Replace the two (2) screws. 3. Connect the touchpad FFC and lock it into place. Chapter 3...

  • Page 115: Replacing The Card Reader Board

    4. Replace the button board FFC and press down to set the adhesive. Replacing the Card Reader Board 1. Connect the two (2) FFC cables to the Card Reader Board. 2. Replace the Card Reader board into the upper case. Chapter 3...
  • Page 116 3. Replace the ODD Eject module onto the guide pin and into place. 4. Replace one (1) screw to secure the ODD Eject board and two (2) screws to the Card Reader Board. 5. Attach the adhesive plastic covering the Card Reader and ODD Eject FFCs to the upper cover as shown below.

  • Page 117: Replacing The Led Board

    Replacing the LED Board 1. Replace the LED board. 2. Replace the one (1) screw. 3. Connect the LED board FFC. Chapter 3...

  • Page 118: Replacing The Upper Cover

    4. Lock the LED board FFC. Replacing the Upper Cover 1. Align the bottom edge of the upper cover with the bottom of the chassis. 2. Ensure all wires are tucked under the upper cover then gently lower the upper cover onto the upper cover. Chapter 3...
  • Page 119 3. Beginning with the bottom edge, press around the edges of the upper cover to snap it into place. Chapter 3...
  • Page 120 4. Replace the six (6) screws in the upper cover. 5. Turn the computer over and replace three (3) screws in the HD bay. 6. Replace nine (9) screws in the bottom cover. Chapter 3...
  • Page 121 7. Turn the computer over and replace the function board FFC, then replace the I/O board FFC. 8. Replace the button board FFC. Replace the adhesive tape over the button board FFC connector. Chapter 3...

  • Page 122: Replacing The Keyboard

    Replacing the Keyboard 1. Connect the keyboard FPC i) and lock it ii). 2. Turn the keyboard over into the keyboard bay. 3. Press down on the keyboard to engage all four (4) latches. Chapter 3...

  • Page 123: Replacing The Odd

    Replacing the ODD 1. Replace two (2) screws to attach the ODD bracket to the ODD. 2. Snap the ODD cover onto the front of the ODD. Chapter 3...
  • Page 124 3. Gently slide the ODD back into the chassis. 4. Replace the one (1) screw to secure the ODD module in place. Chapter 3...

  • Page 125: Replacing The Wlan Module

    Replacing the WLAN Module 1. Replace the WLAN module. 2. Replace the one (1) screw. 3. Replace the two connectors. Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right). Chapter 3...

  • Page 126: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive 1. Replace the HDD into the carrier. 2. Replace the four (4) screws, two (2) on each side. 3. Insert the HDD module into the HDD bay, back end (opposite the connectors) first. Chapter 3...
  • Page 127 4. Gently push down on the HDD module, ensuring it is properly connected. 5. Ensure the pull tab is tucked down neatly. Chapter 3...

  • Page 128: Replacing The Dimm Modules

    Replacing the DIMM Modules 1. Replace the DIMM module(s), connecter end first. 2. Press the DIMM module to lock into place. Replacing the Lower Covers 1. Replace the HDD cover by first locating the external edge flanges (1) and then lowering into place (2). Chapter 3...
  • Page 129 2. Replace the Ram cover by first inserting the internal edge (1) and then lowering into place (2) as shown. 3. Replace the WLAN cover. 4. Tighten the two (2) screws on the HDD cover, one (1) screw on the WLAN cover and the one (1) screw on the DIMM cover.

  • Page 130: Replacing The Battery

    Replacing the Battery Align battery with the battery bay and slide Slide the battery lock to the Lock position, see into place until an audible click sounds following image Replacing the SD Dummy Card 1. Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing. Chapter 3...

  • Page 131: Troubleshooting

    Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 132: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Swap AC/Battery Check AC/Batt only power on Check Swap Power Power/B SW/B Whether OK Swap M/B Computer Shutsdown Intermittently...

  • Page 133: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Replace LCD LCD panel/cable ok? go to no power panel/cable Power On? trouble shooting step Replace Ext.

  • Page 134: Abnormal Video Display

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 38. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 135: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Start Swap LCD cable Check LCD /LCD panel module? Swap M/B Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Keyboard FPC...

  • Page 136: Touchpad Failure

    TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Re-assemble the T/P FFC to Check M/B T/P FFC Swap/Re- Check Logic assemble the Upper T/P board or T/P FFC...

  • Page 137: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: The device is properly installed.

  • Page 138: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Re-assemble the MIC cable Check M/B to M/B Mic cable Swap MIC wire Check MIC of LCD module wire of LCD...

  • Page 139: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows 7 Startup Repair Utility: insert the Windows 7 Operating System DVD in the ODD and restart the computer.

  • Page 140: Usb Failure

    USB Failure If the USB fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRU: Start Re-assemble the IO/B Check IO/B CONN to M/B to M/B CONN Swap IO/B Check IO/B Swap M/B Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.

  • Page 141: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Fan power cable well Connect it well connected? Fan OK? Replace fan Heat sink well Seat it well seated? Replace M/B...

  • Page 142: Other Failures

    13. If the Issue is still not resolved, see “Online Support Information” on page 167. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs: Check Drive whether is OK.

  • Page 143: Post Codes

    Post Codes These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. 0xCF Cache Init Finished Memory:...
  • Page 144 Code Description 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34...
  • Page 145 Code Description 0xF9 Runtime driver set virtual address map Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0x02 PEI_OEM_SERVICE 0x03 PEI_SIO_INIT 0x04 PEI_MONO_STATUS_CODE 0x05 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0x08 PEI_CPU_PEIM 0x09 PEI_PLATFORM_STAGE1 0x0A PEI_VARIABLE 0x0B PEI_SB_INIT 0x0C PEI_CAPSULE...
  • Page 146 Code Description 0x37 HT_CPU / MP_CPU 0x38 LEGACY_METRONOME 0x39 FTWLITE 0x3A RUN_RIME 0x3B MONOTONIC_COUNTER 0x3C WATCH_DOG_TIMER 0x3D SECURITY_STUB 0x3E DXE_CPU_IO 0x3F CF9_RESET 0x40 PC_RTC 0x41 STATUS_CODE 0x42 VARIABLE 0x43 EMU_VARIABLE 0x44 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0x46 PCI_HOST_BRIDGE 0x47 PCI_EXPRESS 0x48 DXE_SB_INIT 0x49 IDE_CONTROLLER 0x4A...
  • Page 147 Code Description 0x62 CRISIS_RECOVERY 0x63 LEGACY_8259 0x64 LEGACY_REGION 0x65 LEGACY_INTERRUPT 0x66 BIOS_KEYBOARD 0x67 BIOS_VEDIO 0x68 MONITER_KEY 0x69 LEGACY_BIOS 0x6A LEGACY_BIOS_PLATFORM 0x6B PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x70 USB_CBI1 0x71 USB_KB 0x72 USB_MASS_STORAGE 0x73 BUS_PCI_UHCI 0x74 USB_MOUSE 0x75 USB_BUS 0x76...
  • Page 148 Code Description 0x8D CHINESE 0x8E TPM_S3_Resume 0x8F USB_EHCI 0x90 SNP_32_64 0x91 PXE_BC 0x92 PXE_DHCP4 0x93 0x94~0x9F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xA1 DXE_H2O_DEBUG_IO 0xA2 DXE_TPM_TCG 0xA3 DXE_TPM_PHYSICAL_PRESENCE 0xA4 DXE_OEM_SERVICE 0xA5 DXE_EVENT_LOG 0xA6 DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA7 DXE_LAN_ASF_INIT 0xA8 DXE_BUS_PCI_SERIAL 0xA9 DXE_LAN_IDER_CONTROLLER 0xAA DXE_LAN_AMT 0xAB DXE_ SECURITY_SYSTEM_PASSWORD_SERVICE 0xAC...
  • Page 149 Code Description 0xCE SMM_FW_BLOCK_SERVICE 0xCF SMM_VARIABLE 0xD0 SMM_IHISI 0xD1 SMM_INT15_MICROCODE 0xD2 SMM_PNP 0xD3 SMM_USB_LEGACY 0xD4 SMM_INT13_HDD 0xD5 SMM_INIT_PPM 0xD6 SMM_OHCI1394 0xD7 SMM_ SECURITY_HDD_PASSWORD_SERVICE 0xD8 SMM_OEM_SERVICE 0xD9 SMM_PPM 0xDA SMM_DIGITAL_THERMAL_SENSOR Chapter 4...
  • Page 150 Chapter 4...

  • Page 151: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Mainboard Description Top View ITEM DESCRIPTION JCRT1 CRT Cable connector JLVDS1 LCD connector JLEDB1 LED Board connector JCRB1 Card Reader board connector JKB1 Internal keyboard connector JTP1 T/P connector JBT1 BT connector JSPK1 Speaker connector JSWB1 Switch board connector Chapter 5...

  • Page 152: Bottom View

    Bottom View ITEM DESCRIPTION PJP1 DCIN Cable connector JP32 FAN connector PJP2 Battery connector JHDMI1 HDMI connector JUSB1 USB connector JUSB2 USB connector JMIC1 MIC Jack JHP1 HP/SPDIF Jack JSATA1 HDD connector JDIMM1 RAM connector JDIMM2 RAM connector MB to I/O B connector JSATA2 ODD connector Chapter 5...

  • Page 153: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures of clearing password and BIOS recovery for the computer. There is one Hardware Open Gap on the mainboard for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description is as follows: Item...
  • Page 154 2. Disconnect the RTC Battery cable and locate the CLRP2 jumper in the DIMM bay. 3. Use an electric conductivity tool to short the two HW Gap points. 4. Plug in AC, keep the HW Gap shorted, and press the Power Button to power on the system until BIOS POST finishes, then remove the tool from the HW Gap.

  • Page 155: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 156 Chapter 5...

  • Page 157: Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.

  • Page 158: Fru List

    FRU List Category Description Acer PN Adapter Adapter DELTA 30W 19V 1.7x5.5x11 Black ADP-30JH BA LF AP.03001.001 Adapter LITE-ON 30W 19V 1.7x5.5x11 Black PA-1300-04AC AP.03003.001 Adapter HIPRO 30W 19V 1.7x5.5x11 Black HP-A0301R3 AP.0300A.001 B1LF LF Battery Battery SIMPLO UM-2009E Li-Ion 3S2P PANASONIC 6 cell BT.00607.106 4400mAh Main COMMON ID:UM09E71 Battery SIMPLO UM-2009E Li-Ion 3S2P SAMSUNG 6 cell...
  • Page 159 Category Description Acer PN POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN...
  • Page 160 Description Acer PN HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 KH.50008.013 SATA LF F/W:01.01A01 Keyboard Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 86KS KB.I110G.026 Black US International Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 86KS KB.I110G.011 Black Greek Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 86KS KB.I110G.002...
  • Page 161 Category Description Acer PN Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 87KS KB.I110G.019 Black SLO/CRO Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 87KS KB.I110G.005 Black CZ/SK Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 87KS KB.I110G.004 Black Brazilian Portuguese Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 91KS KB.I110G.014...
  • Page 162 Category Description Acer PN ASSY LED MODULE 11.6" WSVGA Glare W/ANTENNA, 6M.WHC02.001 CCD, RED - GTW LED LCD AUO 11.6" WSVGA Glare B116AW02 V0 LF 200nit LK.11605.004 16ms 500:1 LED LCD LPL 11.6" WSVGA Glare LP116WSA-TLA1 LF LK.11608.002 200nit 16ms CASE/COVER/ LCD COVER IMR-RED GW 60.WHC02.002...
  • Page 163 Category Description Acer PN CASE/COVER/ LCD BEZEL-GW 60.WHA02.004 BRACKET ASSEMBLY CASE/COVER/ LCD BRACKET R&L 33.WHA02.003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0.3M 57.WHA02.001 DEVICE ASSY LED MODULE 11.6" WXGA Glare W/ANTENNA, CCD, 6M.BGH02.002 BLACK - PB LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF LK.11605.003 200nit 8ms 500:1 LED LCD LPL 11.6"...
  • Page 164 Category Description Acer PN ASSY LED MODULE 11.6" WXGA Glare W/ANTENNA, CCD, 6M.BGK02.002 RED - PB LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF LK.11605.003 200nit 8ms 500:1 LED LCD LPL 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit LK.11608.001 8ms 500:1 CASE/COVER/...
  • Page 165 Category Description Acer PN CABLE LCD CABLE ASSY W/ MIC 50.WHA02.006 CASE/COVER/ LCD BEZEL-PB 60.BGH02.002 BRACKET ASSEMBLY CASE/COVER/ LCD BRACKET R&L 33.WHA02.003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0.3M 57.WHA02.001 DEVICE ASSY LED MODULE 11.6" WSVGA Glare W/ANTENNA, 6M.WJ202.001 CCD, 3G, RED - GTW LED LCD AUO 11.6"...
  • Page 166 Category Description Acer PN ASSY LED MODULE 11.6" WXGA Glare W/ANTENNA, CCD, 6M.WJ302.002 3G, BLACK - GTW LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF LK.11605.003 200nit 8ms 500:1 LED LCD LPL 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit LK.11608.001 8ms 500:1 CASE/COVER/...
  • Page 167 Memory ELPIDA SO-DIMM DDRIII 1066 2GB KN.2GB09.006 EBJ21UE8BDS0-AE-F LF 128*8 0.065um Memory SAMSUNG SO-DIMM DDRIII 1066 2GB KN.2GB0B.012 M471B5673EH1-CF8 LF 128*8 0.055um Memory HYNIX SO-DIMM DDRIII 1066 2GB KN.2GB0G.014 HMT125S6BFR8C-G7 N0 LF 128*8 0.055um Mainboard MAINBOARD MAINBOARD EC14D LF UMA_SJM13_MS_INTEL SU4100/ MB.WHA02.00 NON3G Chapter 6...

  • Page 168: Screw List

    Category Description Acer PN MAINBOARD EC14D LF UMA_SJM13_MS_INTEL CELERON MB.WHA02.00 743/NON3G MAINBOARD EC14D LF UMA_SJM13_MS_INTEL SU2300/ MB.WHA02.01 NON3G MAINBOARD EC14D LF UMA_SJM13_MS_INTEL SU7300/ MB.WHA02.00 NON3G Heatsink THERMAL MODULE 60.WHA02.005 Speaker SPEAKER SPEAKER R+L 23.WHA02.001 Miscellaneous ODD MYLAR (STICKER) 47.WHA02.001 SIGNAL PLATE FOR W/O BT FUNCTION 47.WHA02.002...
  • Page 169 Chapter 6...

  • Page 170: Model Definition And Configuration

    Appendix A Model Definition and Configuration Model Country Acer Part No Description ENBFXS- EMEA LX.BGH02.011 ENBFXS-742G25Mn W7HP64BTGB1 CM74 742G25Mn UMACkk4 2*1G/250/6L2.8/5R/ CBSD_bgn_0.3D_BAG_GEk_EN13 BUTTERFLY_XS-EV-001UK ENBFXS- EMEA Portugal LX.BGH02.005 ENBFXS-234G32Mn W7HP64BTPT1 234G32Mn UMACkk4 2*2G/320/6L2.8/5R/ U230 CB_bgn_0.3D_BAG_XSync_GEk_PT4 3 BUTTERFLY_XS-EU-001PT ENBFXS- EMEA France LX.BGH02.010 ENBFXS-233G32Mn W7HP64BTFR1 233G32Mn UMACkk4 1G+2G/320/6L2.8/5R/...
  • Page 171 Model Country Acer Part No Description ENBFXS- S2.BGH02.001 ENBFXS-412G25Mn W7HP64BWW2 412G25Mn UMACkk4 2*1G/250/BT/6L2.8/5R/ SU41 CB_bgn_0.3D_GEk_EN11 ENBFXS- S2.BGH02.002 ENBFXS-412G25Mn W7HP64BWW2 412G25Mn UMACkk4 2*1G/250/BT/6L2.2/5R/ SU41 CBSD_bgn_0.3D_GEk_EN11 ENBFXS- S2.BGK02.002 ENBFXS-412G25Mn W7HP64BWW2 412G25Mn UMACrr4 2*1G/250/BT/6L2.8/5R/ SU41 CB_bgn_0.3D_GEr_EN11 ENBFXS- S2.BGK02.001 ENBFXS-412G25Mn W7HP64BWW2 412G25Mn UMACrr4 2*1G/250/BT/6L2.2/5R/ SU41 CB_bgn_0.3D_GEk_EN11 Wireless...
  • Page 172 Wireless Model Memory 1 Memory 2 Bluetooth Battery LAN1 ENBFXS- NLED SO1GBIII10 SO1GBIII10 INT1000H BT 2.1 6CELL2.8 412G25Mn 11.6W SVGA ENBFXS- NLED SO1GBIII10 SO1GBIII10 INT1000H BT 2.1 6CELL2.2 412G25Mn 11.6W SVGA ENBFXS- NLED SO1GBIII10 SO1GBIII10 INT1000H BT 2.1 6CELL2.8 412G25Mn 11.6W XGAG ENBFXS-...

  • Page 173: Test Compatible Components

    Accessory SJM12_MS GW Accessory SJM12_MS +SJM13_MS GW Protection Bag Protection Bag USB Bridge Dongle Accessory USB Bridge dongle device - XSYNC Gateway Placarded 11inch Placarded Accessory Placarded 11" Netbook Bag Black Netbook Bag black Adapter DELTA Adapter DELTA 30W 19V 1.7x5.5x11 Black ADP-30JH BA HIPRO Adapter HIPRO 30W 19V 1.7x5.5x11 Black HP-A0301R3...
  • Page 174 HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 N320GB5.4KS HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 Keyboard GATEWAY GP-1T Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard Black NONE Texture Atheros AR8131L Atheros AR8131L Appendix B...
  • Page 175 BRAND Type Description NLED11.6WSVGAG LED LCD AUO 11.6" WSVGA Glare B116AW02 V0 LF 200nit 16ms 500:1 NLED11.6WXGAG LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 NLED11.6WSVGAG LED LCD CMO 11.6" WSVGA Glare N116L6-L02 LF 200nit 16ms 500:1 NLED11.6WXGAG LED LCD CMO 11.6"...
  • Page 176 BRAND Type Description VGA Chip None UMA (Intel) WiFi Antenna PIFA PIFA Wireless LAN INTEL INT1000H Lan Intel WLAN 112BN.HMWG MM#903341 Appendix B...

  • Page 177: Online Support Information

    Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 178 Appendix C...

  • Page 179: Index

    Index External Module Disassembly Flowchart AFLASH Utility Antennas Removing Features Flash Utility FPC Cable Battery Pack Removing Removing Replacing Replacing FRU (Field Replaceable Unit) List BIOS vendor Version Hard Disk Drive Modules 27–35 BIOS Utility Replacing Boot HDD1 Exit Navigating Removing Onboard Device Configuration Replacing...
  • Page 180 LCD Brackets Removing No Display Issue Replacing LCD Failure LCD Module ODD Failure Removing Replacing ODD Module LCD Module Disassembly Removing Replacing Flowchart Online Support Information LCD Module Reassembly Procedure LCD Panel Removing Panel Replacing LED Board Bottom left Removing Replacing PC Card Lower Covers...
  • Page 181 Test Compatible Components Thermal Grease Thermal Module Removing Replacing Thermal Unit Failure TouchPad Bracket Removing Replacing TouchPad Failure Troubleshooting Built-in KB Failure EasyTouch Buttons HDTV Switch Internal Microphone Internal Speakers LCD Failure Modem No Display Other Failures Power On Thermal Unit TouchPad WLAN Undetermined Problems...

Table of Contents