Troubleshooting; Paper Or Document Jams; Customer Support - Xerox F110 - FaxCentre B/W Laser User Manual

Chapter 8. Troubleshooting

8. Troubleshooting

Paper or Document Jams

Your machine is equipped with sensors that quickly rec-
ognize a paper or document jam. If trouble of this sort
arises, the feeding of the printer paper or document is
stopped immediately.
Open the cover by taking hold of both document guides
and tipping the cover backward. It is possible that you will
have to remove the print cartridge in order to reach the
paper.
Æ
Carefully remove the print cartridge from the
device so that no toner dust spills out. Take
care where you place the print cartridge, escaping
toner dust may soil the surface.
Carefully pull out the paper.
Reinsert the print cartridge and close the cover. Make sure
that the cover snaps back into position on both sides.
¡
cover, the following question will appear on
the display:
installed a new cartridge, press STOP. When-
ever you have installed a new print cartridge,
please perform the installation process with
the Plug'n'Print card provided, as described in
the chapter entitled Installation / New Print
cartridge. If you have inadvertently pressed
STOP, you can start the recharging process by
pressing MENU/OK,
selecting
Confirm with OK.
If a document jam should occur in the front area:
Work the panel upwards until it snaps into position.
Carefully pull the paper or document forward until it
is released.
Æ
In case of a paper jam, do not forcefully re-
move the paper, but rather pull it gently out
of the machine and throw it away carefully: It is
possible that the toner may not be completely set
on the print-out, and toner dust could be released
into the air. Do not inhale the released toner dust.
Remove the toner dust from clothing or objects
with cold water; hot water would only cause the
toner to set.

Customer Support

If the machine does not function properly after trouble-
shooting, contact the Xerox Welcome Center at the fol-
lowing numbers:
Xerox US Welcome Center:
Xerox Canada Welcome Center:
e serial number of the machine will be required.
e serial number can be found on the back of the
machine.
8. Troubleshooting
If the toner level of the cartridge is low,
then every time you open and close the
If you have not
black=new ?
62
and OK and then
[
with
new black
1-800-821-2797
1-800-93-Xerox
(1-800-939-3769)
41
]
or .