Chapter 13. Troubleshooting & Faqs; Errors & Lights; What To Do If The Server Is Unresponsive - HP EX485 - MediaSmart Server - 2 GB RAM User Manual

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Chapter 13.
Troubleshooting & FAQs
E
& L
RRORS

What to do if the Server is Unresponsive

If the server appears to be unresponsive, do either of the following:
Reset the server console
Shutdown and restart the server manually
Reset the server console
How to reset the server from the Windows Home Server Console.
To reset the server
1. If the Windows Home Server Console is open, click the Close button in the upper-left corner of
the console.
2. Double-click the Windows Home Server icon
3. On the Windows Home Server Console startup page, click Options.
4. From the drop-down menu, select Reset the Windows Home Server Console.
5. Click OK to verify that you want to reset the console.
Shutdown and restart the server manually
How to force the server to turn off and restart.
To perform a soft shut down and restart
1. On the back of the server, press the Power button.
2. The health light should begin blinking.
The shutdown process may take up to two minutes to complete.
3. After the server is completely off, press the Power button to restart.
To force a shutdown and restart
1. On the back of the server, hold in the Power button for at least 4 seconds to force the server to
shutdown.
IGHTS
in the task tray.
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