HP EX485 - MediaSmart Server - 2 GB RAM User Manual page 193

4. Click the Status column header to sort and group all Failed videos conversions together.
5. Examine the failed video conversions to determine the reason they failed.
•
Copy protected DVD—The HP Video Converter will not transcode copy protected
DVDs.
DRM protected content—The HP Video Converter will not transcode electronic videos with
Digital Rights Management
•
Unsupported video format—The original video format is unsupported by the HP Video
Converter.
•
Media Collector files—If you copy videos to the server using Media Collector, the HP
Video Converter may start transcoding videos before they are completely copied to the
server. If this happens, the video conversion will fail. Select the video in the Converter
Status list and click Re-Convert to attempt to transcode the video again. See
Automating Video Conversion
videos to the server.
(DRM) protection.
for more information on using Media Collector to copy
HP Video Converter
187