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HP StorageWorks 600 - Modular Disk System User Manual

Hp storageworks 600 modular disk system user guide
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HP StorageWorks 600 Modular Disk System
User Guide
Part Number 495105-003
January 2010 (Third Edition)

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Summary of Contents for HP StorageWorks 600 - Modular Disk System

  • Page 1 HP StorageWorks 600 Modular Disk System User Guide Part Number 495105-003 January 2010 (Third Edition)
  • Page 2 © Copyright 2009, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 5 Front panel components ..........................5 Front panel LEDs and button .......................... 6 Rear panel components ..........................8 Rear panel LEDs and buttons ......................... 9 Device bay ID numbers ..........................10 SAS and SATA hard drive LEDs ........................11 SAS and SATA hard drive LED combinations ....................
  • Page 4 Troubleshooting .......................... 28 When the MDS600 does not power up ......................28 LED behavior ............................. 28 Recognizing hard drive failure ........................29 Effects of a hard drive failure ......................29 Compromised fault tolerance ......................30 Recovering from compromised fault tolerance ..................30 Factors to consider before replacing hard drives ...................

  • Page 5: Component Identification

    Component identification Front panel components Item Description Drawer 1 Drawer 1 diagnostic cable access (For use by authorized HP personnel only) Drawer 2 Drawer 2 diagnostic cable access (For use by authorized HP personnel only) Component identification 5...

  • Page 6: Front Panel Leds And Button

    Front panel LEDs and button Item Description Status Hard drive LEDs Green = The drive is online, but is not currently active. Normal mode (UID LED is solid) Flashing irregularly green = The drive is active and it is operating normally. Flashing green (1 Hz) = Do not remove the drive.
  • Page 7 Item Description Status Hard drive LEDs Green = The drive has been selected by a management application and it Drive locate mode is operating normally. (UID LED is flashing) Flashing amber (1 Hz) = The drive is not selected and is indicating a predictive failure.

  • Page 8: Rear Panel Components

    Rear panel components The figure shows a maximum configuration. Your enclosure might appear differently, for example, containing power supply or I/O module blanks, depending on the configuration that was ordered. Item Description Power supply 1 Power On/UID 2 status panel Fan module 1 (Drawer 2) Primary I/O module (Drawer 2) SAS port 1 connector...

  • Page 9: Rear Panel Leds And Buttons

    Item Description Power supply 2 Rear panel LEDs and buttons Item Description Status Green = On Power On/Standby button and system power Amber = Standby (auxiliary power present) Off = Off Internal Health LED Green = System health is good. Off = System is off.

  • Page 10: Device Bay Id Numbers

    Item Description Status • Power supply exceeded current limit System fan LED Green = Normal operation Amber flashing = Fault Off = Fan unseated from connector or failed I/O module LED Green = System activity Amber = Fault Off = Enclosure is powered off. 7-segment display 1 = SES overall warning 2 = Temperature sensor warning...

  • Page 11: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or Alternating amber The drive has failed, or a predictive failure alert has been flashing and blue received for this drive;...
  • Page 12 Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing Amber, flashing The drive is active, but a predictive failure alert has been irregularly regularly (1 Hz) received for this drive. Replace the drive as soon as possible. Flashing The drive is active and it is operating normally. irregularly Steadily amber A critical fault condition has been identified for this drive and...

  • Page 13: Operations

    Operations Important Safety Information Before installing this product, read the Important Safety Information document provided. Power up Observe the following guidelines before powering up the MDS600: • Always install all components of the MDS600. • Install hard drives in the MDS600 so the connected host controller can identify and configure them at power up.

  • Page 14: Setup

    Setup Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25.0 in) in front of the rack. •...

  • Page 15: Power Requirements

    To reduce the risk of damage to the equipment when installing third-party options: CAUTION: • Do not permit optional equipment to impede airflow around the MDS600 or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of IT equipment by licensed electricians.

  • Page 16: Rack Warnings

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...
  • Page 17 Slide the rack rail closed until the end of the rail is locked in place, wrapping behind the rear rack column. Slide the front end of the rail to the rack front column. When fully seated, the rack rail will lock into place.

  • Page 18: Hard Drive Overview

    Install the HP MDS600 Disk System. Tighten the thumbscrews to secure the HP MDS600 Disk System to the rack. The installation is complete. Hard drive overview The MDS600 supports up to 35 SAS or SATA hard drives per storage drawer. Always populate hard drive bays from the rear to the front starting with the highest device bay ID number ("Device bay ID numbers"...
  • Page 19 Be sure the I/O modules or I/O blanks are fully seated and their handles are in the locked position. The hard drive drawer does not open if I/O modules or I/O blanks are not fully seated with their handles in the locked position. TIP HAZARD! To reduce the risk of personal injury or damage to the equipment, WARNING: do not extend the hard drive drawers beyond the supporting surface when the unit is not...
  • Page 20 Remove the hard drive blank. Prepare the hard drive. Setup 20...

  • Page 21: Installation

    Install the hard drive. Pinch hazard—Keep hands out of front and rear of chassis when closing hard WARNING: drive drawers. When all drives have been installed, close the hard drive drawer. Installation Be sure the hard drive drawer is closed all the way. Release the I/O blank handle.

  • Page 22: Cabling The Mds600

    Push the I/O handle up. Be sure the I/O module is fully seated and the I/O module handle is in the locked position. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank.

  • Page 23: Power Cords

    For a complete list of supported cables, see the QuickSpecs on the HP website (http://www.hp.com). To acquire different lengths, contact the nearest authorized HP reseller ("HP contact information" on page 40). Power cords The power cord should be approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the electrical ratings label of the product.

  • Page 24: Configuration And Utilities

    Configuration and utilities Configuration tools Array Configuration Utility NOTE: ACU does not support mixing SAS and SATA drives in the same logical volume. ACU is a browser-based utility with the following features: • Runs as a local application or remote service •...

  • Page 25: Smart Components For Rom Flash

    Smart Components for ROM Flash To update the firmware on the server, controller, hard drives, or enclosure use Smart Components. These components are available on the Firmware Maintenance CD. A more recent version of a particular component might be available on the support page of the HP website (http://www.hp.com/support). Components for controller and hard drive firmware updates are also available from the support and drivers page for storage products (http://www.hp.com/support).

  • Page 26: Array Diagnostic Utility

    • From within Survey Utility • From within operating system-specific IML viewers For NetWare: IML Viewer For Windows®: IML Viewer For Linux: IML Viewer Application • From within the iLO 2 user interface • From within HP Insight Diagnostics For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives.

  • Page 27: Keeping The System Current

    Keeping the system current Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.

  • Page 28: Troubleshooting

    Troubleshooting When the MDS600 does not power up If the MDS600 does not power up: Ensure that the MDS600 is connected to a working AC source. Ensure that the power source is working properly: Check the status using the system power LED on the rear panel ("Rear panel LEDs and buttons"...

  • Page 29: Recognizing Hard Drive Failure

    Issue Possible reasons Possible solutions • • System power The Power On/Standby button Press the Power On/Standby button and LED is off was not pressed firmly or held hold for approximately 3 seconds. long enough. • Be sure that the power supply is undamaged •...

  • Page 30: Compromised Fault Tolerance

    • RAID 6 with ADG configurations can tolerate simultaneous failure of two drives (with no spares assigned). Compromised fault tolerance If more hard drives fail than the fault-tolerance method allows, fault tolerance is compromised, and the logical drive fails. In this case, all requests from the operating system are rejected with unrecoverable errors.

  • Page 31: Automatic Data Recovery (Rebuild)

    When RAID 1+0 is used, drives are mirrored in pairs. Several drives can be in a failed condition simultaneously (and they can all be replaced simultaneously) without data loss, if no two failed drives belong to the same mirrored pair. When RAID 6 with ADG is used, two drives can fail simultaneously (and be replaced simultaneously) without data loss.

  • Page 32: Failure Of Another Drive During Rebuild

    CAUTION: If the Online LED of the replacement drive stops blinking and the amber Fault LED glows, or if other drive LEDs in the array go out, the replacement drive has failed and is producing unrecoverable disk errors. Remove and replace the failed replacement drive. When automatic data recovery has finished, the Online LED of the replacement drive stops flashing and begins to glow steadily.

  • Page 33: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 34: Class B Equipment

    Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 35: European Union Regulatory Notice

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.

  • Page 36: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 37: Bsmi Notice

    BSMI notice Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Power cord statement for Japan Regulatory compliance notices 37...

  • Page 38: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 39: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Maximum rate of change is 10º C/hr (50º F/hr) Storage -30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º C/hr (68º F/hr) Relative humidity** Operating 10% to 90% relative humidity (Rh), 28º...

  • Page 40: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages •...
  • Page 41 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair.
  • Page 42 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 43 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
  • Page 44 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 45 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente.
  • Page 46 Technical support 46...
  • Page 47 Technical support 47...

  • Page 48: Acronyms And Abbreviations

    Acronyms and abbreviations Array Configuration Utility Advanced Data Guarding (also known as RAID 6) Array Diagnostics Utility CPQONLIN NetWare Online Array Configuration Utility global service indicator input/output iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition light-emitting diode ORCA Option ROM Configuration for Arrays...
  • Page 49 ProLiant Support Pack Systems Insight Manager SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol unit identification Acronyms and abbreviations 49...

  • Page 50: Index

    Index European Union notice 35 ACU (Array Configuration Utility) 24 ADU (Array Diagnostic Utility) 26 failure, hard drive 29, 32 airflow requirements 14 fault tolerance, compromised 30 authorized reseller 40 FCC rating label 33 automatic data recovery (rebuild) 31 features 5 Federal Communications Commission (FCC) notice 33, 34 front panel components 5...
  • Page 51 LED behavior 28 safety considerations 16 LED, heartbeat 6, 9 SAS hard drive LEDs 11 LED, system fault 6, 9 SATA hard drive LEDs 11 LED, system power 9 series number 33 LED, UID 6 Smart Components for Remote ROM Flash 25 LEDs 5, 9, 11 software 24 LEDs, fan 9...

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