Verifying Module Failure; Recording Configuration Settings; Removing Failed Module; Removing The Failed Module - HP P2000 Replacement Instructions

The following illustration shows controller module locations:
1. Controller A

Verifying module failure

Before replacing the module, look at the event log, software management
utilities, and device LEDs, to confirm that the module has failed.
Table 1 LED descriptions
Module LED Description
OK LED
Fault/Service Required
LED

Recording configuration settings

As a best practice, record system settings before replacing a controller
module.
To obtain key settings using the SMU, in the Configuration View panel,
select the system and then click the following menu options:
For date, time, and NTP settings:
Configuration > System Settings > Date, Time
For system information (name, contact, location, and description):
Configuration > System Settings > System Information
For user information:
Configuration > Users > Modify User
For email notification settings:
Configuration > Services > Email Notification
For SNMP notification settings:
Configuration > Services > SNMP Notification
For information about scheduled tasks:
View > Overview
In the main section of the page, select Schedules. Scroll down to see
details.
2. Controller B
Solid Green = Module is operating
normally
Blink = System is starting up
Off = Module is NOT operating nor-
mally
Solid Amber = Fault condition
Blinking Amber = Hardware-controlled
power-up or cache flush/restore error
Off = No fault conditions
For information about all hosts (IDs and names):
In the Configuration View panel, select Hosts and then click View >
Overview.
For information about a specific host (IDs, names, and mappings):
In the Configuration View panel, expand the display under Hosts
and then select a specific host.
For overview information, including host IDs and nicknames, in
the main section of the screen, select Host. Scroll down to see
details.
For mapping information, in the main section of the screen, select
Maps. Scroll down to see details.
Enabling Partner Firmware Update
nl
(dual-controller configurations only)
In a dual-controller configuration, the Partner Firmware Update option
ensures that both controllers have the most recent version. HP
recommends enabling this feature.
To view or change the current Partner Firmware Update setting, select
the system in the Configuration View panel and then select Configuration
> Advanced Settings > Firmware. If needed, check the box and click
Apply.

Removing the failed module

IMPORTANT:
In a single-controller configuration, if transporting the Com-
pactFlash to a new controller, remove the controller only after
the cache is copied to CompactFlash, which is indicated by
the Cache Status LED being off.
In a single-controller environment, I/O must be stopped and
the enclosure must be powered off prior to the replacement.
In a dual-controller environment, if the failed controller is first
shut down, the controller may be hot-replaced in an operation-
al enclosure.
1. In a dual-controller configuration, shut down the failed controller:
a. Select the system in the Configuration View panel and then
select Tools > Shut Down or Restart Controller.
b. Set the following options and then click OK:
Operation=Shut down
Controller Type=Storage
Controller=A or B
The blue OK to Remove LED on the controller illuminates to
indicate that the controller can be safely removed.
2. Locate the enclosure in which the controller module OK to Remove
LED is blue.
3. In a single-controller environment, stop all I/O and remove power
from the enclosure.
4. Disconnect cables connected to the module. Label each cable to
facilitate reconnection.
Page 2