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SL-D3000
Operation Guide

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   Summary of Contents for Epson SureLab D3000 - Single Roll

  • Page 1

    SL-D3000 Operation Guide...

  • Page 2: Copyrights And Trademarks

    Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 3: Table Of Contents

    Replacement Procedure ......69 Replacing Paper Genuine Epson Paper ......26 Adjusting the Humidity in the Roll Pa- Printer Driver Settings .

  • Page 4

    CANADA (ICES) ......147 Where To Get Help Contacting Epson Support ..... 148...

  • Page 5: Warnings, Cautions, Notes, And Tips

    Introduction Introduction Warnings, Cautions, Notes, and Tips Warnings Warnings must be followed to avoid serious bodily injury. Cautions Cautions must be followed to avoid bodily injury. Notes contain important information on the operation of this product. Tips contain useful tips on the operation of this product. Screen Shots In the Guide Screen shots used in this guide may differ from the actual screens.

  • Page 6: Printer Parts

    Introduction Printer Parts There are two versions of this printer available; the Dual Roll Model that comes with a front roll paper feed unit and a rear roll paper feed unit, and the Single Roll Model that comes with only the rear roll paper feed unit. Front Tip: Only the Dual Roll Model supports front roll paper.

  • Page 7

    Introduction E Operation panel Switches for setting the paper type as well as lights that indicate the status of the printer. U “Operation panel” on page 16 F Sorter unit (optional) Automatically sorts prints when the optional sorter unit is installed. G Sorter tray (Included with the optional sorter unit) Holds one print order in one tray (or up to 50 sheets in one tray).

  • Page 8

    Introduction When the front roll paper feeder is raised J Lock Release button (only for the Dual Roll Model) Press the Lock Release button while holding down the handle on the front roll paper feeder slightly to release the lock. You can then raise the front roll paper feeder.

  • Page 9

    Introduction P Top cover/Top tray Open to clear paper jams and perform maintenance. When the sorter is installed, prints longer than 12 inches (305 mm) are ejected here. Q Ink Cartridge Install the six different color ink cartridges here. Single Roll Model R Long print stacker Supports ejected long paper.

  • Page 10: Rear

    Introduction Rear A USB port Connects the USB cable. B Conveyor (Included with the optional sorter unit) Conveys ejected prints to the Side tray or to the sorter. C Side tray Ejects print sizes not supported by the Top tray and the sorter, as well as ejecting unnecessary paper that remains in the printer when an error occurs.

  • Page 11

    Introduction F Inside cover for long paper ejection unit (upper/lower) Open if there is a paper jam. Loosen the screw for the upper cover section, and then remove. G Exhaust vent Vents internal heat from the printer. Do not cover the vent. H Trimmed waste paper box Collects trimmed waste paper during printing.

  • Page 12: When The Sorter Unit Is Not Installed

    Introduction When the sorter unit is not installed A Tray Holds up to 50 prints. B Sorter port Connects the sorter unit cable.

  • Page 13: Internal

    Introduction Internal Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. When the rear roll cover is open When the front roll cover is open A Paper width guide Adjust to the width of the paper.

  • Page 14

    Introduction G Humidity control unit Adjusts the humidity in the roll paper feeder. Turn over to switch between dehumidification and humidification. When the white side is facing out in the roll paper feeder, dehumidification is performed. When the black side is facing out, humidification is performed.

  • Page 15

    Introduction A Flange Fixes to the left and right of the paper core. After passing through the Spool, rotate the center section to fix the Spool in place. B Spool After fixing the paper in place with the Flange, pass it through the Flange. Back printing unit A Ribbon cassette A Ribbon cassette for printing on the back of prints.

  • Page 16: Operation Panel

    Introduction Operation panel Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. A p light (green) The printer's operational status is indicated by a lit or flashing light. The printer is ready.

  • Page 17

    Introduction D Paper status light (orange) Flashing: If the light is flashing, a paper jam has occurred in the roll paper feeder. Off: The printer is off, or no paper errors have occurred. E Paper type setting switch Press to change the paper type. The paper type changes each time the button is pressed, and the current paper type is indicated by the lights.

  • Page 18: Notes On Usage

    Introduction Notes on Usage Notes on Printer Usage O Do not suddenly change the temperature in the room where this product is set up. If the temperature changes suddenly, drops of water (condensation) could occur inside the product which may have an adverse effect on operations.

  • Page 19: Disposing Of The Main Printer Unit And Consum

    Introduction O Do not dismantle or remodel ink cartridges. You may not be able to print properly. O Do not drop or knock it against hard objects; otherwise, the ink may leak. O Although nothing may be printed, this printer uses ink from all cartridges during head cleaning and other maintenance operations to keep the Print Head Unit in good condition.

  • Page 20: Starting Up And Shutting Down The Printer

    U “Adjusting the Humidity in the Roll Paper Feeder” on page 74 Start the SL-D3000 Maintenance Utility. You can use one of the following methods to display the pre-operation check screen. On the Client PC, click Start - All Programs - EPSON SL-D3000 System Application - Maintenance Utility.

  • Page 21

    Starting up and Shutting down the Printer Select the printer you want to start from the Registered Printer List, and then click Pre-operation Check. Tip: O If the selected printer is already available, the Pre-operation Check button is unavailable. O If the cable connected to the printer is disconnected, or the printer's Power switch is off, an error message is displayed because connection is not possible.

  • Page 22

    Starting up and Shutting down the Printer Check that the p light on the Operation panel has changed from flashing to lit. Tip: O Because you can use the screen to perform printer maintenance and a Post-operation Check, keep the screen open until you shut down the printer.

  • Page 23: Shutting Down The Printer

    Starting up and Shutting down the Printer Shutting down the Printer Click Post-operation Check on the Client PC to shut down the printer. When the printer is shut down in Post-operation Check, and Printer PC is connected to the printer, Printer PC closes automatically.

  • Page 24

    Starting up and Shutting down the Printer Select the printer you want to close from the Registered Printer List, and then click Post-operation Check. Tip: In the following situations, the Post-operation Check button is unavailable. O When the printer has already shut down O When the cable connected to the printer is disconnected O When the printer's Power switch is off Click Start Post-operation Check.

  • Page 25: Turning The Power Off In An Emergency

    Starting up and Shutting down the Printer Click Close to finish. Tip: If you are using another printer, continue making operations without closing the screen. This completes this section. Turning the Power Off in an Emergency See the following if you need to turn off the power in an emergency. U “Emergency Stop”...

  • Page 26: Replacing Paper

    Replacing Paper Replacing Paper This section explains how to use genuine Epson paper, and how to remove paper from the roll paper feeder and load new paper. Tip: O When paper is out, use the paper status lights on the Operation panel to check which roll paper feeder is empty.

  • Page 27: Printer Driver Settings

    * Set High Quality in the printer driver's image settings to achieve high quality printing when using Professional Photo Paper Glossy and Professional Paper Photo Luster. Tip: We recommend updating your printer driver to the latest version. Check the Epson home page for more information on the printer driver download service. (http://www.epson.com/support) Notes on Handling Paper O The printable surface is the outer surface of the roll paper ( O Be careful not to fold the paper or to scuff the printable surface.

  • Page 28: Notes On Paper Storage

    Replacing Paper Notes on Paper Storage O When storing paper before and after opening, store in the following environment and keep it out of direct sunlight. O We recommend storing paper in its original packaging, and then placing it in a separate packing box. O To prevent the paper from unravelling, we recommend using the paper belt supplied to keep the paper in place.

  • Page 29: Storing And Displaying Printed Paper

    Replacing Paper Storing and Displaying Printed Paper O Make sure the printed surface does not get scuffed or scratched. O To maintain color tones, avoid high temperatures, high humidity, direct sunlight, and make sure you store the prints in a dark environment. O Try to avoid displaying prints outdoors and in direct sunlight.

  • Page 30: Paper Feed Section

    Prepare the following items. Items Explanation New paper for loading You can load the following genuine Epson paper in the rear roll paper feeder. Professional Photo Paper Glossy Professional Photo Paper Luster A linen or vinyl cloth To avoid soiling the paper, place the Spindle unit on the cloth when loading/removing the paper.

  • Page 31

    Replacing Paper Check that the p light on the Operation panel is lit. If the p light is flashing, the printer is operating. Wait until operation has stopped. For the Dual Roll Model, hold down the handle of the front roll paper feeder a little ( ) while pressing the Lock Release button( ), and then raise the front roll paper feeder.

  • Page 32

    Replacing Paper Slide the right Paper width guide to the right. Remove the paper from the Paper feed slot, and rewind the paper. Grip the handle and pull out the rear roll paper feeder.

  • Page 33: Removing Flanges

    Replacing Paper Remove the Spindle unit. Removing Flanges Release the locks on the left and right flanges. Rotate the center sections of the Flange counterclockwise to release the lock. Remove the Spool.

  • Page 34: Installing Flanges

    Replacing Paper Stand the Spindle unit vertically on a flat surface, and then remove the top Flange. Tip: It does not matter which Flange is at the top. Remove the paper. Tip: After removing the paper, rewind it correctly and then store it in the original packaging that came with the paper. Installing Flanges Remove the new paper from its packaging, and stand it vertically on the flat surface.

  • Page 35

    Replacing Paper Set the Flange on the paper surface from which paper particles have been wiped away. Place the paper straight to the Flange. Tip: Either Flange can be set. Position the paper so that the surface to which the Flange has not been set is face up. Next, wipe away paper particies with a damp cloth.

  • Page 36

    Replacing Paper Make sure the triangular marks on the flanges have not shifted out of position. Insert the Spool so that the gear section ( ) is on the left. Note: Note the direction of the Spool and the direction of the paper. If the directions are not correct, the paper cannot be loaded correctly.

  • Page 37: Loading Paper

    Replacing Paper Rotate the center sections of the flanges clockwise to lock them in place. Loading Paper Place the Spindle unit into the rear roll paper feeder in the direction shown in the illustration below, and then push the rear roll paper feeder into the printer. Tip: Remove any tape or protective sheets from the paper.

  • Page 38

    Replacing Paper Slide the rear roll paper feeder into the printer. Adjust the position of the paper width guides to the width of the paper. When adjusting the position of the paper width guides, raise the guides slightly, and then move to the left and right.

  • Page 39

    Replacing Paper Without lifting forwards, slide the Paper width guide to the right within the movable area. Match the left edge of the paper with the left Paper width guide, and pass the leading edge of the paper through the groove in the paper width guides.

  • Page 40

    Replacing Paper Insert until the leading edge of the paper is visible beyond the roller as shown in the illustration below. Rotate the flanges forward slowly to take up the slack in the paper. Note: Printing when the paper is sagging could decrease print quality and cause a paper jam. Make sure you take up the slack in the paper.

  • Page 41

    Replacing Paper Slide the right Paper width guide to the left until it is flush with the edge of the paper. Note: O Make sure that there is no gap between the Paper width guide and the edge of the paper. If there is a gap, the print position may be misaligned, or a feeding error may occur.

  • Page 42

    Replacing Paper Close the rear roll cover. For the Dual Roll Model, press the front roll paper feeder down as far as it will go. Check that the front roll paper feeder is fixed in place. Tip: If an error is displayed on the Client PC, you need to clear the error. Click OK on the error message.

  • Page 43: Replacing Paper In The Front Roll Paper Feeder

    Prepare the following items. Items Explanation New paper for loading You can load the following genuine Epson paper in the rear roll paper feeder. Professional Photo Paper Glossy Professional Photo Paper Luster A linen or vinyl cloth To avoid soiling the paper, place the Spindle unit on the cloth when loading/removing the paper.

  • Page 44: Removing Flanges

    Replacing Paper Remove the paper from the Paper feed slot, and rewind the paper. Remove the Spindle unit. Removing Flanges Release the locks on the left and right flanges. Rotate the center sections of the Flange counterclockwise to release the lock.

  • Page 45

    Replacing Paper Remove the Spool. Stand the Spindle unit vertically on a flat surface, and then remove the top Flange. Tip: It does not matter which Flange is at the top. Remove the paper. Tip: After removing the paper, rewind it correctly and then store it in the original packaging that came with the paper.

  • Page 46: Installing Flanges

    Replacing Paper Installing Flanges Remove the new paper from its packaging, and stand it vertically on the flat surface. Next, wipe away paper particles from the top of the paper with a damp cloth. Set the Flange on the paper surface from which paper particles have been wiped away. Place the paper straight to the Flange.

  • Page 47

    Replacing Paper Place the other Flange on the other end of the paper. Align the triangular marks on the flanges as shown in the illustration below. Place the Spindle unit on its side so that the paper is in the position shown below. Make sure the triangular marks on the flanges have not shifted out of position.

  • Page 48

    Replacing Paper Adjust the position of the Spool so that it is at the center of the Spindle unit. Match the edges of the flanges to the scale "|" marks on the paper size display according to the width of the paper.

  • Page 49: Loading Paper

    Replacing Paper Loading Paper Place the Spindle unit in the direction shown in the illustration below, and load it into the printer. Tip: Remove any tape or protective sheets from the paper. Adjust the position of the paper width guides to the width of the paper. When adjusting the position of the paper width guides, raise the guides slightly, and then move to the left and right.

  • Page 50

    Replacing Paper Pass the leading edge of the paper through the groove in the paper width guides. Insert until the leading edge appears at the position shown in the illustration below. Check that the paper is nipped with the feed roller. Note: If you insert the paper into the printer and raise the front roll paper feeder immediately, the paper may be wrinkled.

  • Page 51

    Replacing Paper Rotate the flanges forward slowly to take up the slack in the paper. Note: Printing when the paper is sagging could decrease print quality and cause a paper jam. Make sure you take up the slack in the paper. If the paper type has changed, set the paper type on the Operation panel.

  • Page 52

    Replacing Paper Close the front roll cover, and then press the Front roll lever to lock the front roll cover. Tip: If an error is displayed on the Client PC, you need to clear the error. Click OK on the error message. Next, check that the p light on the Operation panel is lit.

  • Page 53: Ejecting Paper

    Ejecting Paper Ejecting Paper This section explains how to eject paper. Ejected Paper Path After printing, paper is cut to the specified size, and assigned to the ejected paper path determined by the print size. When the sorter unit is not installed, all prints are ejected to the tray. When the sorter unit is installed Ejected prints on the conveyer are carried to the Side tray or to the sorter.

  • Page 54: When The Sorter Unit Is Not Installed

    Ejecting Paper Print Size Paper Surface Type Ejected Paper Path Output Capacity Length Width A Sorter 3.5 to 12 inches 4 to 8.3 inches Glossy/Luster 50 max. for each tray (89 to 305 mm) (102 to 210 mm) B Side tray 10 and 12 inches Glossy/Luster 50 max.

  • Page 55: When The Long Print Stacker Is Installed

    Ejecting Paper When the Long print stacker is installed (only for Single Roll Model) Print Size Ejected Paper Path Output Capacity Length Width A Long print stacker 12 inches (458 mm) 4 inches (102 mm) or or more more For prints that are longer than 12 inches (305 mm), a confirmation screen is displayed on the Client PC for each print. Ejected Paper Path and Supported Paper Sizes Print Size Ejected Paper Path...

  • Page 56

    Ejecting Paper Print Size Ejected Paper Path Size Name Width x Length When the sorter unit is installed When the sorter is not installed Sorter Top tray/ Side tray Tray Long print stacker 12 x 8 12 x 8 inches (305 x 203 mm) 10 x 12 inches (254 x 305 mm)

  • Page 57: Replacing Ink Cartridges

    Replacing Ink Cartridges Replacing Ink Cartridges Caution: O Do not disassemble the ink cartridge. If it is disassembled, ink may get in your eyes or on the skin. O Do not shake the ink cartridge too hard. If you shake or swing it too hard, ink may leak from the cartridge. O Do not store ink cartridges within the reach of children.

  • Page 58: Checking The Ink Level

    Replacing Ink Cartridges Checking the Ink Level You can check the amount of ink remaining from the Client PC. U “Printer Information” on page 81 When the amount of ink remaining has fallen below the minimum limit, the Ink status light on the Operation panel is lit.

  • Page 59: Replacement Procedure

    Replacing Ink Cartridges Replacement Procedure Note: O Install an ink cartridge into each slot. You cannot print unless the correct cartridge is installed in each slot. O This product has been adjusted based on genuine ink cartridges. If you use ink cartridges other than genuine cartridges, the print results may be faint or the amount of ink remaining may not be detected correctly.

  • Page 60

    Replacing Ink Cartridges Press lightly on the expended ink cartridge (ink cartridge with the lit Ink status light), and remove the cartridge. Here, Y (Yellow) is used as an example. Use the same procedure for the other colors. Note: O Note that there may be ink around the ink supply port of used ink cartridges. O See the following for information on disposing of used ink.

  • Page 61

    Replacing Ink Cartridges Insert the ink cartridge until it meets resistance. Close the ink cartridge cover. If an error is displayed on the Client PC, click OK on the Client PC to clear the error. Check that the p light on the Operation panel is lit. This completes this section.

  • Page 62: Replacing The Maintenance Tank

    Replacing the Maintenance Tank Replacing the Maintenance Tank The maintenance tank absorbs ink consumed when performing head cleaning. This section explains how to replace maintenance tanks that need to be replaced. See the following section for the replacement maintenance tank. U “Consumables and Optional Products”...

  • Page 63: Replacement Procedure

    Replacing the Maintenance Tank Replacement Procedure Check that the p light on the Operation panel is lit. If the p light is flashing, the printer is operating. Wait until operation has stopped. For the Dual Roll Model, hold down the handle of the front roll paper feeder a little, press the Lock Release button, and then raise the front roll paper feeder.

  • Page 64

    Replacing the Maintenance Tank Note: Do not touch the green IC chip on the maintenance tank. Doing so may prevent normal operation and printing. Prepare a new maintenance tank. Insert the new maintenance tank. Close the maintenance tank cover.

  • Page 65

    Replacing the Maintenance Tank For the Dual Roll Model, press the front roll paper feeder down as far as it will go. Check that the front roll paper feeder is fixed in place. If an error is displayed on the Client PC, click OK on the Client PC to clear the error. Check that the p light on the Operation panel is lit.

  • Page 66: Disposing Of Trimmed Waste Paper

    Disposing of Trimmed Waste Paper Disposing of Trimmed Waste Paper Trimmed waste paper collects in the trimmed waste paper box during printing. You need to empty the box before it is full. This section explains how to dispose of trimmed waste paper. Checking the Trimmed Waste Paper Box Usage Check Trimmed Waste Paper Box Usage from the Client PC.

  • Page 67: Disposal Procedure

    Disposing of Trimmed Waste Paper Disposal Procedure Check that the p light on the Operation panel is lit. If the p light is flashing, the printer is operating. Wait until operation has stopped. Slide out while slightly lifting the handle of the trimmed waste paper box. Empty the trimmed waste paper box.

  • Page 68

    Disposing of Trimmed Waste Paper Reset Trimmed Waste Paper Box Usage from the Client PC. Click Clear Usage on the Printer Information screen. U “Printer Information” on page 81 Tip: You can also reset the value for Trimmed Waste Paper Box Usage by clicking Reset on the error message if it is displayed on the Client PC.

  • Page 69: Replacing Ribbon Cassettes

    Replacing Ribbon Cassettes Replacing Ribbon Cassettes When the back printing unit is installed, replace the Ribbon cassette if back printing is too light. See the following section for the replacement Ribbon cassette. U “Consumables and Optional Products” on page 138 Note: Do not perform back printing if the Ribbon cassette is not inserted.

  • Page 70

    Replacing Ribbon Cassettes If the p light is flashing, the printer is operating. Wait until operation has stopped. Prepare a new Ribbon cassette. If both lines are too light during back printing, you need to replace both ribbon cassettes. Slide out while slightly lifting the handle of the waste paper box. The back printing unit is installed behind the waste paper box.

  • Page 71

    Replacing Ribbon Cassettes Hold the tab for the Ribbon cassette you want to replace and remove the cassette. When replacing the Ribbon cassette at the front When replacing the Ribbon cassette on the inside Tip: Dispose of the used Ribbon cassette in accordance with local regulations.

  • Page 72

    Replacing Ribbon Cassettes Insert a new Ribbon cassette. Note the direction of the Ribbon cassette. The surface with a knob should face out. When replacing the Ribbon cassette at the front When replacing the Ribbon cassette on the inside Note: If the ribbon is slack, turn the knob on the Ribbon cassette to the right to take up the slack, and then insert it into the back printing unit.

  • Page 73

    Replacing Ribbon Cassettes Push the back printing unit all the way in, and then holding the handle in the center push the unit up until it locks in place. Insert the trimmed waste paper box. Click OK on the Client PC to clear the error. Check that the p light on the Operation panel is lit.

  • Page 74: Adjusting The Humidity In The Roll Paper Feeder

    Adjusting the Humidity in the Roll Paper Feeder Adjusting the Humidity in the Roll Paper Feeder To maintain an appropriate humidity in the roll paper feeder, the humidity control unit can humidify or dehumidify the roll paper feeder. Each roll paper feeder has a humidity control unit. Adjust the humidity control unit for the paper in the roll paper feeder for which you want to adjust the humidity.

  • Page 75: Turning The Humidity Control Unit On And Off

    Adjusting the Humidity in the Roll Paper Feeder Turning the Humidity Control Unit On and Off When using the humidity control unit, press the humidity control unit's power switch on the back of the printer to turn it on (the light turns on). When not using the humidity control unit, press the humidity control unit's power switch to turn it off (the light turns off).

  • Page 76

    Adjusting the Humidity in the Roll Paper Feeder Open the humidity control unit's cover. The rear roll paper feeder does not have a cover. Remove the screw by hand (one point) that fixes the humidity control unit in place. Do not remove the screw for the rear roll paper feeder. After loosening the screw, slide as shown in the following illustration.

  • Page 77

    Adjusting the Humidity in the Roll Paper Feeder Slowly remove the humidity control unit in the direction shown by the arrow. Note: Do not remove the humidity control unit's cable connectors (two points). Turn it the other way round. Note: Be careful not to twist the cables.

  • Page 78

    Adjusting the Humidity in the Roll Paper Feeder When humidifying, the black surface should face out. Insert the humidity control unit in the direction shown by the arrow.

  • Page 79

    Adjusting the Humidity in the Roll Paper Feeder Fix the screw in place by hand. For the rear roll paper feeder, after sliding the screw, turn it by hand to fix it in place. For the front roll paper feeder, attach the humidity control unit's cover. Close the roll paper feeder's cover.

  • Page 80: Setup And Maintenance

    Setup and Maintenance Setup and Maintenance Summary From the Client PC, you can perform adjustment/maintenance operations such as checking the status of the printer, making settings, and performing head cleaning. SL-D3000 Maintenance Utility screen: Available functions: Item Explanation Pre-operation Check U “Starting up the Printer”...

  • Page 81: Starting Up

    Setup and Maintenance Starting Up On the Client PC, click Start - All Programs - EPSON SL-D3000 System Application - Maintenance Utility. Printer Information You can confirm various types of printer information. Checking Printer Information On the Printer Information screen, check the printer's settings, remaining amount of consumables, and so on.

  • Page 82

    Setup and Maintenance On the Printer Information screen, you can check the printer's settings, remaining amount of consumables, and so on. Item Explanation Printer Name Displays the printer name. Printer Status Displays the printer status. Standby The printer is ready to print. Printing The printer is printing.

  • Page 83

    Setup and Maintenance Item Explanation Ink Level Displays the remaining amount of ink. "Caution" is displayed when ink is running low. "Error" is displayed when the amount of ink remaining has fallen below the minimum limit. The ink cartridge is grayed out when the ink cartridge is not installed, or if there is a problem with the ink cartridge.

  • Page 84: Paper Settings

    Setup and Maintenance Paper Settings You can check the paper information loaded in the front roll paper feeder or the rear roll paper feeder, and change the remaining amount of paper. Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item.

  • Page 85

    Setup and Maintenance Click Paper Settings (022) from Print Condition Settings/Inspections (02). Item Explanation Front Paper Type Displays the type of paper (the paper name) loaded in the front roll paper feeder. Paper Surface Displays the paper surface type (the processing type for the paper surface) loaded in Type the front roll paper feeder.

  • Page 86: Head Cleaning

    Setup and Maintenance Head Cleaning This function allows you to check the status of the Print Head Unit and clear any clogged nozzles. If any Print Head Unit nozzles are clogged, there may be streaks in the prints or there may be a difference in color. If you notice any of these problems, perform Auto Cleaning (0311) to clean the head.

  • Page 87

    Setup and Maintenance From the CR Unit Adjustment/Maintenance (03) menu, click Auto Cleaning (0311) from Head Cleaning (031). Click Auto Cleaning. Nozzle check begins, and cleaning is performed as necessary. This may take some time depending on the status of the nozzles.

  • Page 88

    Setup and Maintenance Check the status of each head displayed in Result. When the nozzles are cleared, "Good" is displayed. If nozzles are clogged, a message is displayed that indicates you need to clean the Print Head Unit again. Perform necessary cleaning. Reading the Results: Color Explanation...

  • Page 89: Nozzle Check

    Setup and Maintenance Nozzle Check This function allows you to check for clogged nozzles in the Print Head Unit. The printer automatically detects clogging and displays the information on the screen. You can also print a check pattern for confirmation. After performing a nozzle check, specify the type on the screen to perform head cleaning if necessary.

  • Page 90

    Setup and Maintenance Checking with Detect Clogging The printer checks the status of the nozzles, and displays any clogged nozzles on the screen. Perform Print Head Unit cleaning according to the check results. Tip: The method for confirming the status of the nozzles also includes the method for printing a check pattern. U “Printing the check pattern”...

  • Page 91

    Setup and Maintenance Select the head where clogged nozzles were detected, and then click Normal or Powerful. To clean all of the print head units, check All. The color changes to gray for the heads that have been cleaned. Function Explanation Normal Cleans the surface of the head, and clears clogged nozzles.

  • Page 92

    Setup and Maintenance Printing the check pattern Print a check pattern, and then check for clogged nozzles. Perform Print Head Unit cleaning according to the check results. Select the roll paper feeder you want to use for printing. This can be selected when paper is loaded. Click Print Check Pattern.

  • Page 93

    Setup and Maintenance Check the print results. See the illustration below for more information on reading the print results. If there are any gaps in the check pattern, you need to perform head cleaning. Result: Good There are no gaps in the check pattern. The nozzles are not clogged. Result: Nozzles are clogged There are gaps in the check pattern.

  • Page 94

    Setup and Maintenance Select the head where clogged nozzles were detected, and then click Normal or Powerful. To clean all of the print head units, check All. Function Explanation Normal Cleans the surface of the head, and clears clogged nozzles. Powerful Select if nozzles are still clogged after performing Normal cleaning several times.

  • Page 95: Operation History

    Setup and Maintenance Operation History You can check errors that have occurred, the number of prints, and the number of head cleaning operations in the printer. Click Settings/Maintenance on the SL-D3000 Maintenance Utility screen. Tip: The Settings/Maintenance screen opens when you click Settings/Maintenance on the Printer Information screen.

  • Page 96

    Setup and Maintenance Click Operation History (044) from Printer Adjustment/Maintenance (04). Item Explanation Error History Displays up to 100 errors that have occurred in the printer, and information. Error ID indicates the error number. Service personnel can clear Error History. History Total Number of Copies Displays the total number of copies.

  • Page 97: Error History

    Setup and Maintenance Error History On the Error History screen, you can check errors that have occurred in the printer. Click Error History on the SL-D3000 Maintenance Utility screen. Check the Error History screen. Up to 100 errors that have occurred in the printer, and information are displayed. The error ID indicates the error number.

  • Page 98: Help

    Setup and Maintenance Help Click Help on any screen to display the Help. Help screen example...

  • Page 99: Checking Items And Checking Times

    Checking Items and Checking Times Checking Items and Checking Times Checking Items List See the following table for items that need to be checked and cleaned. Checking Check Part Operation Contents See the Following Time Daily (after Printing Mount and Ink Visually check that no paper particles or ink U “Printing Mount”...

  • Page 100: Daily Checks

    Checking Items and Checking Times Daily Checks Printing Mount Visually check that no paper particles or ink are stuck to the parts. Wipe away any dirt with a damp cloth. Note: Do not wipe the ink absorber part. Otherwise ink may get on the cloth and smear the printing mount. Ink Absorber Visually check that no paper particles are stuck to the material.

  • Page 101: Top Tray

    Checking Items and Checking Times Top Tray When prints are ejected to the Top tray, visually check that there is no dust or any foreign objects stuck to the prints. Wipe off any dirt with a soft cloth. Checking Once a Month Roll Paper Feeder Visually check that no dust and so on has accumulated.

  • Page 102: Paper Feed Path After Printing

    Checking Items and Checking Times Paper Feed Path After Printing Visually check that no paper particles are stuck to the prints. If you do notice any paper particles, use a vacuum cleaner to clean the paper feed path. Slide out while slightly lifting the handle of the waste paper box. The back printing unit is installed behind the waste paper box.

  • Page 103

    Checking Items and Checking Times Raise and remove the heater unit. Note: Take care when handling the removed heater unit. If it is dropped or bumped, it could cause it to malfunction. Also, if the heater does get damaged, do not reinstall it in the printer. After loosening the screws by hand as shown in the illustration below, remove both covers.

  • Page 104

    Checking Items and Checking Times Use a vacuum cleaner to clear away any paper particles. Also, use a vacuum cleaner to clear away any paper particles on the covers removed in the previous step. Replace both covers and tighten the screws by hand to fix them in place. Push the back printing unit all the way in, and then holding the handle in the center push the unit up until it locks in place.

  • Page 105

    Checking Items and Checking Times Note: O If the ribbon is slack, turn the knob on the Ribbon cassette to the right to take up the slack. O Make sure that the Ribbon cassette is inserted correctly. If the Ribbon cassette comes out, insert it again. Insert the trimmed waste paper box.

  • Page 106: Checking Once Every Six Months

    Checking Items and Checking Times Checking Once Every Six Months Feed Roller on Paper Feed Side Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear roll paper. Check that no paper particles are stuck to the prints.

  • Page 107

    Checking Items and Checking Times Remove the Cleaning Sheet from the rear roll paper feeder after a warning buzzer sounds indicating that cleaning is complete. Finally, install the Spindle unit for the rear roll paper feeder as it was before. Tip: O See the manual supplied with the Cleaning Sheet for information on loading and using the Cleaning Sheet.

  • Page 108: Troubleshooting

    Troubleshooting Troubleshooting When an Error is Displayed If an error occurs in the printer, the error is indicated by a warning buzzer and lights, and an error message is displayed on the Client PC. Warning Buzzer and Light Displays Warning Buzzer and lights indicate the following problems. Carry out solutions according to the problem. Light Displays Warning Buzzer Problem...

  • Page 109: About Error Messages

    Troubleshooting Light Displays Warning Buzzer Problem What to do 0 light is lit The warning A paper jam or a bad paper feed occurred in the Paper status light is flashing buzzer sounds roll paper feeder with the flashing Paper status until you start to light.

  • Page 110: Errors And Solutions

    Troubleshooting Errors and Solutions Check the description of the error displayed, and take the necessary measures. Error ID Message What to do 1011 Paper Out has been processed. Remove the paper from the tray, and then click OK. Remove the paper from the tray, and then click [OK]. 1012 The check pattern has been printed.

  • Page 111

    Troubleshooting Error ID Message What to do 2105 An error occurred in the paper feeding unit. Reload the paper, and then click OK. Reload the paper. U “When the Paper Jams” on page Click [OK] after loading the paper. 2108 The front roll paper is not loaded correctly.

  • Page 112

    Troubleshooting Error ID Message What to do 2117 The print settings and the type of loaded paper differ. Reload the correct paper. Load paper: Width = xxxx mm, Type = xxxx, and then click [OK]. To continue printing, click Front or Rear to select the paper you want to Click [Front] to print from the front roll, or click [Rear] to print use.

  • Page 113

    Troubleshooting Error ID Message What to do 2401 Adjusting heater unit temperature. Please wait. Printing starts Please wait. Auto printing starts when automatically when temperature adjustment is complete. the heater reaches a suitable temperature. Click [Start] to print without waiting for the process to complete.

  • Page 114

    Troubleshooting Error ID Message What to do 2003 Rear roll cover open. Close the rear roll cover. If an error is displayed on the Client PC, click OK. Close the cover, and then click [OK]. 2004 The front roll paper feeder is raised. Lower the front roll paper feeder.

  • Page 115

    Replace ink cartridge: XX, and then click [OK]. Replace the ink cartridge for the color displayed in (xx), and close the cover. 2316 to 2317 Epson recommends the genuine Epson cartridge. If an error is displayed on the Client PC, click OK. 2327 to 2330 Insufficient ink left to perform initial charge: (xx) U “Replacing Ink Cartridges”...

  • Page 116

    For optimum quality and reliability Epson recommends using faint or the amount of ink remaining genuine Epson ink. may not be detected correctly. We recommend using genuine ink Please call Epson user service hot-line xxx-xxx-xxxx for genuine cartridges. I/C purchase. 2351 Relace genuine Epson ink cartridges.

  • Page 117

    Troubleshooting Error ID Message What to do 7301 A mechanical error occurred. Check if there is any paper remaining inside the printer, and then click OK. Check if there is any paper remaining inside the printer, and then click [OK]. Contact a technical representative if the error continues to occur.

  • Page 118: Cannot Clear The Displayed Error

    Troubleshooting Cannot Clear the Displayed Error If an error is displayed that cannot be cleared, use the following procedure to restart the printer. Press the Power switch to turn off the printer (the light turns off). If you cannot turn off the power, disconnect the power cable. Connect the power cable, and then press the Power switch to turn on the printer (the light turns on).

  • Page 119

    Troubleshooting Select the printer you want to use, and then click Pre-operation Check to start the printer. The power turns on and the p light is lit. U “Starting up the Printer” on page 20 Tip: If the error continues to occur even after restarting the printer, contact a technical representative. This completes this section.

  • Page 120: When The Paper Jams

    Troubleshooting When the Paper Jams This section explains how to remove paper jammed inside the printer. The procedure differs for the front roll paper feeder and the rear roll paper feeder. Check the Operation panel to determine which unit is jammed. Light Displays Explanation Paper is jammed in the paper feed path for the front roll paper feeder.

  • Page 121: Front Roll Paper Feeder/rear Roll Paper Feeder

    Troubleshooting Front Roll Paper Feeder/Rear Roll Paper Feeder Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. Open the cover of the roll paper feeder with the lit Paper status light. For the front roll paper feeder, pull the lever on the front roll paper feeder, and open the front roll cover.

  • Page 122

    Troubleshooting For the front roll paper feeder Tip: When using the long paper ejection unit and a paper jam occurs in the long paper ejection unit, go to the following page after step U “Back Printing Unit/Decurl Unit/Long Paper Ejection Unit” on page 128 Close the front or rear roll cover.

  • Page 123

    Troubleshooting Remove paper. If it can be removed, go to step If the paper is below the Print Head Unit and cannot be removed easily, go to the next step. Manually move the Print Head Unit in the opposite direction to the visible paper. If the paper is at the front, move the Print Head Unit to the back.

  • Page 124

    Troubleshooting Raise the heater unit's lever and release the lock. Caution: Do not touch the heater unit immediately after printing. Because the heater reaches high temperatures, burns could occur. Raise and remove the heater unit. Note: Take care when handling the removed heater unit. If it dropped or bumped, it could cause it to malfunction. Also, if the heater does get damaged, do not reinstall it in the printer.

  • Page 125

    Troubleshooting After loosening the screws by hand as shown in the illustration below, remove both covers. Caution: Do not touch any parts immediately after printing except for the cover screws. Because the heater reaches high temperatures, burns could occur. Note: Take care when handling the removed covers.

  • Page 126

    Troubleshooting Replace both covers and tighten the screws by hand to fix them in place. Install the heater unit, and press the lever down. Close the top cover. Reload the paper. See the following for more information on loading paper. U “Replacing Paper”...

  • Page 127

    Troubleshooting Click OK on the Client PC to clear the error. Check that the 0 light is off and the p light is on. Tip: Printing restarts automatically if there is a print order standing by. This completes this section.

  • Page 128: Tion Unit

    Troubleshooting Back Printing Unit/Decurl Unit/Long Paper Ejection Unit Perform steps for paper jams in the front roll/rear roll paper feeders. Open the top cover, raise the heater unit's lever, and release the lock. Caution: Do not touch the heater unit immediately after printing. Because the heater reaches high temperatures, burns could occur.

  • Page 129

    Troubleshooting After loosening the screws by hand as shown in the illustration below, remove both covers. Caution: Do not touch any parts immediately after printing except for the cover screws. Because the heater reaches high temperatures, burns could occur. Note: Take care when handling the removed covers.

  • Page 130

    Troubleshooting Cut the paper with a pair of scissors. Pull out the paper from the paper feed side. Open the long paper ejection unit cover.

  • Page 131

    Troubleshooting After loosening the upper cover screws by hand on the left and right, remove the upper cover. Open the lower cover. Remove jammed paper.

  • Page 132

    Troubleshooting After closing the lower cover and replacing the upper cover, tighten the screw by hand to fix it in place. Close the long paper ejection unit cover. Continue from step for paper jams in the "Front Roll Paper Feeder/Rear Roll Paper Feeder". U “Front Roll Paper Feeder/Rear Roll Paper Feeder”...

  • Page 133: Problems With Print Results

    Troubleshooting Problems with Print Results Symptom What to do Evenly spaced lines appear on the prints. Are the Print Head Unit nozzles clogged? If the Print Head Unit nozzles are clogged, evenly spaced lines appear in the prints, and print quality decreases. Check the status of the nozzles and perform cleaning.

  • Page 134: Problems When Cutting Paper

    Troubleshooting Symptom What to do The printed surface is scuffed or soiled. Is the paper too thick or too thin? Check that the paper specifications are compatible with this printer. U “Printer Specifications” on page 140 The paper is creased. Are you using the printer at normal room temperature? Special media should be used at normal room temperature (temperature: 59 to 77 °F [15 to 25 C°], humidity: 40 to 60%).

  • Page 135: Problems With The Humidity Control Unit

    Troubleshooting Problems with the Humidity Control Unit Symptom What to do The roll paper feeder is too dry. If the environment is dry, did you perform humidification? Check the humidity with a hygrometer and so on, and if humidity is too low, change the humidity control unit to humidify.

  • Page 136: Emergency Stop

    Troubleshooting Emergency Stop Shutting down the Printer in an Emergency If you need to stop the printer in an emergency, performing the following procedure. Press the Power switch on the back of the printer to turn off the printer (the light turns off). Normally, when you press the Power switch, the power is cut off and the printer turns off.

  • Page 137: What To Do After An Emergency Stop

    Troubleshooting What to do after an Emergency Stop If the emergency stop occurred while printing, remove the paper. U “When the Paper Jams” on page 120 Connect the power cable to the AC inlet, and then press the Power switch to turn on the printer (the light turns on).

  • Page 138: Appendix

    Appendix Appendix Consumables and Optional Products The following consumables and optional products can be used with this printer. For the latest information, visit the Epson home page (www.epson.com). Consumables and Optional Products Product Name Part Number Notes Ink Cartridge Black...

  • Page 139

    Paper Width x Length Part Number ICC Profile Name Professional Photo Paper Luster 4 inches x 328 ft S045381 EPSON SL-D3000 Professional Paper - Luster 5 inches x 328 ft S045382 6 inches x 328 ft S045383 8 inches x 328 ft...

  • Page 140: Printer Specifications

    Appendix Printer Specifications Basic Specifications Printing method On-demand ink jet Nozzle configuration 368 nozzles for each color x 2 rows Print direction Bidirectional printing Highest resolution 1440 x 1440 dpi Paper feed method Friction feed Interface Universal Serial Bus Specifications Revision 2.0 Electrical specifications Rated voltage AC 100 to 120V...

  • Page 141

    Appendix Safety and Approvals FCC part 15 subpart B class A CAN/CSA-CEI/IEC CISPR 22 Class A AS/NZS CISPR 22 Class A EMC Directive 2004/108/EC EN 55022 Class A EN 55024 EN 61000-3-2 EN 61000-3-3 Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

  • Page 142

    Appendix Ink ribbon specifications for back printing Type Ribbon cartridge Number installed Use by date 18 months Environmental In packaging: Store in a dark location at normal temperature and humidity Conditions Installed: Follows general specifications General Specifications Temperature Operating: 59 to 86°F (15 to 30°C) Storage (before unpacking): -4 to 140°F (-20 to 60°C);...

  • Page 143: External Dimensions And Necessary Space

    Appendix External Dimensions and Necessary Space External dimensions (When the sorter unit is installed) From above (Dual Roll Model) 12.80 (325) 45.47 (1155) 27.56 (700) 3.94 (100) 76.97 (1955) Units: inches (mm) From above (Single Roll Model) 17.99 (457) 45.47 (1155) 27.56 (700) 3.94 (100)

  • Page 144

    Appendix From the front 11.10 (282) 33.46 (850) 5.28 (134) 44.57 (1132) 49.84 (1266) Units: inches (mm)

  • Page 145

    Appendix Necessary space Dual Roll Model 76.97 (1955) 64.25 (1632) 76.97 (1955) 53.15 (1350)

  • Page 146

    Appendix Single Roll Model 76.97 (1955) 64.25 (1632) 76.97 (1955) 53.15 (1350)

  • Page 147: Notes

    Appendix Notes O Unauthorized reproduction of a part or all of this manual is strictly prohibited. O The contents of this manual are subject to change without prior notice. O Contact our company if you have any questions, find a mistake, encounter a missing description, and so on in the contents of this manual.

  • Page 148: Where To Get Help

    Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Limited Warranty Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

This manual also for:

Sl-d3000

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