CHAPTER 9: Troubleshooting
Keyboard
90
Double-check the URL or try a different URL. If
the error message still appears, disconnect from
the ISP connection and close your browser, then
reconnect and open the browser. If you still get
the error, your ISP may be having technical
difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
The condition of the telephone lines in
■
your residence or at your local telephone
service
The condition of the Internet computers to
■
which you connect and the number of
users accessing those computers
The complexity of graphics and
■
multimedia on Web pages
Having multiple Web browsers open,
■
performing multiple downloads, and
having multiple programs open on your
notebook
People are sending you e-mail messages, but
you have not received any mail
Click the receive button in your e-mail
■
program.
Make sure that your account with your
■
Internet service provider (ISP) is set up
correctly. Contact your ISP for technical
support.
The external keyboard does not work
Make sure that the keyboard cable is
■
plugged in correctly.
Remove all extension cables and
■
switchboxes.
Clean the keyboard by using an aerosol can
■
of air with a narrow, straw-like extension to
remove dust and lint trapped under the
keys.