Gateway MX6960 Reference Manual page 108

CHAPTER 9: Troubleshooting
102
Make sure that the router is plugged into
■
a powered electrical outlet and turned on.
Most routers have lights that indicate they
are working. For more information, see the
documentation that came with your
router.
Make sure that all computers on your
■
network have the same workgroup name.
Make sure that all computers are using the
■
same Subnet Mask.
If you assigned IP addresses to the
■
computers, make sure that all computers
have different IP addresses. For home
networks, IP addresses should be
192.168.N.N where N is a number you
assign between 0 and 254. The first N
should be the same for all computers on
your network and the second N should be
different for all computers on your
network.
Your wired Ethernet network is running
slower than you expect
If your Ethernet network is running slower
■
than you expect, check the speed of each
Ethernet component. For best results, all
Ethernet components should be standard
Ethernet (10 Mbps), Fast Ethernet (100
Mbps or 10/100 Mbps), or Gigabit Ethernet
(1000 Mbps or 10/100/1000 Mbps). A
mixture of Ethernet, Fast Ethernet, and
Gigabit Ethernet components will result in
your network running at the slowest
component speed.
You cannot connect to your company
network
Every network is unique. Contact your company
computer department or network administrator
for help.