Troubleshooting; What To Do When - Brother P-Touch PT-2730 User Manual

TROUBLESHOOTING

Problem
The screen 'locks', or
the P-touch labeler
does not respond
normally.
The display remains
blank after turning on
the power.
The LCD messages
are displayed in a
foreign language.
The label is not
printed after pressing
the Print key.
The label is not
printed correctly.
The ink ribbon is
separated from the
ink roller.

What to do when...

Refer to "Resetting the P-touch Labeler" on page 70 and reset
the internal memory to the initial settings. If resetting the P-
touch labeler does not solve the problem, disconnect the AC
adapter and remove the batteries for more than 10 minutes.
Check that the batteries are correctly installed and that the
AC adapter designed exclusively for your P-touch labeler
(provided) is correctly connected.
Refer to "Setting Language and Unit" on page 22 to select
your desired language.
• Check that text has been entered and that the tape
cassette is installed correctly with sufficient tape
remaining.
• If the tape is bent, cut off the bent section and thread the
tape through the tape exit slot.
• If the tape is jammed, remove the tape cassette and then
pull out the jammed tape and cut it. Check that the end of
the tape passes through the tape guide before reinstalling
the tape cassette.
• Remove the tape cassette and reinstall it, pressing it firmly
until it clicks into place.
• If the print head is dirty, clean it with a cotton swab or
optional print head cleaning cassette (TZ-CL4).
• Check that the Cut Option setting is not set to Chain or No
Cut, as the tape will not be fed after printing the label.
Alternatively, hold down the Shift key and press the
Preview key to feed and cut the tape.
If the ink ribbon is broken, replace the tape cassette. If not,
leave the tape uncut and remove the tape cassette, then
wind the loose ink ribbon onto the spool as shown in the
figure.
Solution
1
2
3
4
5
6
7
Spool
8
9
72
What to do when...