3Com 3CRWPS10075-US - OfficeConnect Wireless 54Mbps 11g Print Server User Manual
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3Com 3CRWPS10075-US - OfficeConnect Wireless 54Mbps 11g Print Server User Manual

3Com 3CRWPS10075-US - OfficeConnect Wireless 54Mbps 11g Print Server User Manual

Wireless 54mbps 11g print server
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3Com OfficeConnect
Wireless 54Mbps 11g
Print Server
User Guide
3CRWPS10075
http://www.3com.com/
Part No.: DUA1007-5AAA01
Rev. 01
Published July 2004

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Summary of Contents for 3Com 3CRWPS10075-US - OfficeConnect Wireless 54Mbps 11g Print Server

  • Page 1 3Com OfficeConnect Wireless 54Mbps 11g Print Server User Guide 3CRWPS10075 http://www.3com.com/ Part No.: DUA1007-5AAA01 Rev. 01 Published July 2004...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time USA 01752-3064 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

  • Page 3: Table Of Contents

    ONTENTS BOUT UIDE Naming Convention Conventions Feedback about this User Guide NTRODUCTION Features Safety Instructions Package Contents Physical Details Print Server Connection LED Indicators Diagnostic Push Button LAN I NSTALLATION Before You Begin Installation Procedure Preparation Power Up Check the LEDs IRELESS RINT ERVER...
  • Page 4 PC C LIENT ONFIGURATION Overview Printing Methods Which printing method should I use? Checking your Network Protocols (Windows 9x) Windows Peer-to-peer Printing Windows 2000/XP Setup Windows 9x/ME Setup PTP Printer Port Setup Windows SMB Printing Windows with Server-based Print Queues Macintosh (AppleTalk) Software Requirements AppleTalk Setup...
  • Page 5 ROUBLESHOOTING Overview Hardware & Connection Problems Problem No. 1 Solution No. 1 Problem No. 2 Solution No. 2 Problem No. 3 Solution No. 3 Problem No. 4 Solution No. 4 AppleTalk (Macintosh) Problems Problem No. 1 Solution No. 1 Problem No. 2 Solution No.
  • Page 6 Problem No. 7 Solution No. 7 Unix Problems Problem No. 1 Solution No. 1 Problem No. 2 Solution No. 2 PECIFICATIONS General Specifications Protocol Support Feature Support Regulatory Approvals FCC Statement FCC Radiation Exposure Statement EMC Standards CE Standards CE Marking Warning INDOWS ERVER ONFIGURATION...
  • Page 7 Overview Creating an NDPS Manager Object Creating an NDPS Printer Agent BTAINING UPPORT FOR YOUR RODUCT Register Your Product to Gain Service Benefits Purchase Value-Added Services Troubleshoot Online Access Software Downloads Contact Us Telephone Technical Support and Repair...

  • Page 9: Naming Convention

    Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) on the 3Com World Wide Web site: http://www.3com.com Naming Convention Throughout this guide, the 3Com OfficeConnect Wireless 54Mbps 11g Print Server is referred to as the “Print Server”.

  • Page 10: Conventions

    Feedback about this Your suggestions are very important to us. They will help make our User Guide documentation more useful to you. Please e-mail comments about this document to 3Com at: pddtechpubs_comments@3com.com Please include the following information when commenting: Document title ■...
  • Page 11 Conventions Example: 3Com OfficeConnect Wireless 54Mbps 11g Print Server User Guide ■ Part Number DUA1007-5AAA01 ■ Page 24 ■ Do not use this e-mail address for technical support questions. For information about contacting Technical Support, please refer to the Support and Safety Information sheet.
  • Page 12 BOUT UIDE...

  • Page 13: Features

    NTRODUCTION This chapter provides an overview of your Print Server's features. Features Congratulations on the purchase of your new Print Server. Your Print Server was designed to provide a simple and efficient network printing solution. It is packed with features, including: Wireless LAN Support.

  • Page 14: Safety Instructions

    1: I HAPTER NTRODUCTION Safety Instructions For your own safety, and to protect your Print Server, please observe the following safety advice. 1 Unplug this device from its power source before cleaning. Use only a slightly dampened cloth for cleaning. Do not use liquid or aerosol cleaners.

  • Page 15: Package Contents

    Package Contents Package Contents You should find the following items packaged with your Print Server. If any items are missing, contact your dealer immediately. The Print Server. ■ Power Adapter. ■ The Print Server Setup CD-ROM containing all support programs and ■...

  • Page 16: Led Indicators

    1: I HAPTER NTRODUCTION LED Indicators There are two (2) LED indicators on the top panel - Status (Green, right) and Error (Red, left). The LED indicator modes are described in the following table. Table 3 LED Indicator Modes Status LED Error LED Status Description No Power...

  • Page 17: Before You Begin

    Network. Before You Begin You will need the following items to complete the installation and configuration of the Print Server. The 3Com OfficeConnect Wireless 54Mbps 11g Print Server ■ The Print Server Setup CD ■ A laptop or desktop computer with an Ethernet interface and ■...

  • Page 18: Power Up

    2: LAN I HAPTER NSTALLATION Find the Default Server Name for your Print Server. The Default Server ■ Name is shown on a sticker on the base of the device. It consists of 8 letters and/or digits. Record this name; it may be needed during configuration.

  • Page 19: Check The Leds

    Installation Procedure Check the LEDs Once start-up is complete: The Status LED should be On. ■ The Error LED should be Off. ■...
  • Page 20 2: LAN I HAPTER NSTALLATION...

  • Page 21: Overview

    Network Server-based queue; client PCs can print directly to the Print Server using the Peer-to-peer Printing installed by the Install 3Com Print Server Utilities option on the CD-ROM. Configuration The following methods are available to perform the required Print Server...

  • Page 22: Using The Windows Wizard

    3: W HAPTER IRELESS RINT ERVER ONFIGURATION Using the Windows The Windows-based Wizard is supplied on the CD-ROM, and runs on Wizard Windows 95, 98, NT4.0, ME, Windows 2000 and Windows XP. Using this Wizard is the recommended method to configure the Print Server.

  • Page 23: Wireless Configuration

    “Wireless Configuration”. 8 Click Finish to save the data to the Print Server. To install the Wizard on your PC, use the Install 3Com Print Server Utilities option. If the desired Print Server is not listed Check all cables to the Print Server.
  • Page 24 3: W HAPTER IRELESS RINT ERVER ONFIGURATION Required Configuration Table 4 Ad-hoc Mode Infrastructure Mode SSID The Print Server will join any group with Must match the Access the same SSID. Point. If there's no Ad-Hoc group available, the Print Server will create the group using the SSID assigned to it.

  • Page 25: Client Pc Configuration

    PC C LIENT ONFIGURATION The chapter details the client configuration required on LAN clients to use the printer or printers attached to the Print Server. Overview Before performing client configuration, the Print Server must be installed on your LAN, and configured as described in Chapter 3.

  • Page 26: Checking Your Network Protocols (Windows 9X)

    4: C PC C HAPTER LIENT ONFIGURATION need this as well as MS-DOS printing, you should install BOTH Peer-to-peer Printing and SMB printing. MS-DOS programs can use the SMB printer, Windows programs should use Peer-to-peer Printing. If your LAN has Network Servers (for example, Windows NT, Windows ■...

  • Page 27: Windows Peer-To-Peer Printing

    Windows Peer-to-peer Printing 2 If neither line is present: Install the NetBEUI protocol by selecting Add - Protocol - Microsoft - ■ NetBEUI - OK. You may be prompted for your Windows CD-ROM. This protocol requires no configuration. If required, you can also install TCP/IP. However, depending on your ■...
  • Page 28 4: C PC C HAPTER LIENT ONFIGURATION Figure 5 Printer Ports Screen 3 Choose Standard TCP/IP Port, then click New Port. Figure 6 Add Port Screen...
  • Page 29 Windows Peer-to-peer Printing 4 On the Add Standard TCP/IP Printer Port screen above, enter the IP address of the Print Server in the Printer Name or IP Address field, then click Next. Figure 7 Additional Port Information Screen 5 On this screen, select Custom, and click Settings. Figure 8 Port Settings Screen...

  • Page 30: Windows 9X/Me Setup

    Chapter 7 if there is a problem with the installation.) 4 The Print Driver Setup will then run. In future, you can use Start - Programs - 3Com Print Server Utilities - Print Driver Setup to run the program again.

  • Page 31: Ptp Printer Port Setup

    Windows Peer-to-peer Printing PTP Printer Port Setup 1 The program will search for Printer Servers on the network, and a screen like that shown in will be displayed. a If desired, click Refresh. b The name of the attached printer will be displayed if possible. If No printer is displayed, check that the printer is properly connected and powered on.
  • Page 32 4: C PC C HAPTER LIENT ONFIGURATION Figure 11 Error Message Screen 3 The printer port will be created, then a screen like that shown in Figure 12 will be displayed. Figure 12 Configure Printer Port 4 Select the correct Windows printer in the Existing Printers list, and click Connect.
  • Page 33 Windows Peer-to-peer Printing Use the Start menu to run this program in future. The default installation is Start - Programs - 3Com Print Server Utilities - Print Driver Setup. If using the Epson Spooler Manager, this program must be disabled, as follows: 1 Run the Epson Spooler Manager.
  • Page 34 4: C PC C HAPTER LIENT ONFIGURATION Figure 13 Port Settings (Peer-to-peer Driver) Items shown on this screen are as follows: Port: If desired, click Browse to select a different Print Server. If the ■ selected device has multiple ports, the Select Device Port button can be used to select the port.

  • Page 35: Windows Smb Printing

    Windows SMB Printing Windows SMB This method requires no additional software to be installed, but the Printing NetBEUI or TCP/IP protocol must be installed on your PC. Use the following procedure to install the Print Server's printer as a Windows SMB network printer: 1 Double-click the Network Neighborhood icon on the desktop.

  • Page 36: Windows With Server-Based Print Queues

    4: C PC C HAPTER LIENT ONFIGURATION Figure 15 Install SMB Printer 6 Follow the prompts to complete the installation. For information about the question Do you print from MS-DOS ■ programs?, see Printing from MS-DOS Programs below. Select the Printer Manufacturer and Model to match the printer ■...
  • Page 37 Windows with Server-based Print Queues Figure 16 Network Path - Windows 98/ME Figure 17 Network Path - Windows XP 4 Browse the network, and locate the Server and Printer (or Print Queue) which your Network Administrator advised you to use. 5 Click OK, then Next.

  • Page 38: Macintosh (Appletalk)

    4: C PC C HAPTER LIENT ONFIGURATION Macintosh The Print Server supports AppleTalk (EtherTalk), PAP, ATP, NBP, ZIP and (AppleTalk) DDP protocols, enabling Macintosh computers on the network to view and use the Print Server as a regular AppleTalk printer. Normally, no configuration is required.

  • Page 39: Macintosh Os X

    Macintosh OS X Macintosh OS X If using LPR printing, you need to ensure the Print Server has a valid IP address before configuring your Mac as follows. LPR printing Setup 1 Select the Printer List icon. Figure 18 Printer List 2 Click the Add Printer button.
  • Page 40 4: C PC C HAPTER LIENT ONFIGURATION 6 Click Add. Configuration is now complete.

  • Page 41: Web -Based Management

    ASED ANAGEMENT This chapter explains how to use your Web Browser to configure the Print Server. Overview The Print Server incorporates the HTTP server. This allows you to connect to the Print Server and configure it using your Web Browser. Most browsers should work, provided they support tables and forms.

  • Page 42: Connecting To The Print Server

    5: W HAPTER ASED ANAGEMENT Example (Unix): arp -s 192.168.0.21 00:0B:AC:E6:5A:81 Example (Windows): arp -s 192.168.0.21 00−0B−AC−E6−5A−81 The MAC address of the Print Server is shown on a sticker on the base of the device. Connecting to the Print Server 1 Start your Web Browser.

  • Page 43: Appletalk

    Configuration Screens 3Com recommends that you set up a password for this Print Server as this prevents unauthorized users accessing the unit via the Web Management interface. When you use this screen to change the password, you will be asked to authenticate by entering a Username and the password that you have just set.

  • Page 44: Netbeui

    5: W HAPTER ASED ANAGEMENT AppleTalk zone AppleTalk zone This determines which Apple systems can gain access to this printer. Communication Printer Object Type This value is supplied to Macintosh clients. The default value is LaserWriter, and normally this should not be changed. Communication Sets whether the USB printer port uses ASCII or Binary.

  • Page 45: Tcp/Ip

    Configuration Screens TCP/IP Figure 23 TCP/IP Screen IP Address DHCP Client Select this if your LAN has a DHCP Server. The Print Server will then automatically obtain an IP address from the DHCP Server. Fixed IP Address Select this to assign a fixed IP address to the Print Server. If selected, you must enter a the Device IP Address, Subnet Mask, and Gateway.

  • Page 46: Wireless Configuration

    5: W HAPTER ASED ANAGEMENT Wireless Wireless - Basic Configuration The settings on this screen must match the other Wireless stations in order for communication to occur. Figure 24 Wireless Screen Configuration Region or Select your region from the drop-down list. Domain This field displays the region of operation for which the wireless interface is intended.
  • Page 47 Configuration Screens Channel No. In Infrastructure mode, this setting has not effect – the Access Point determines the Channel used. For Ad-hoc mode, select the value you wish to use on your Wireless LAN. If you experience lost connections and/or slow data transfers you may need to experiment with different channels to see which is the best.
  • Page 48 5: W HAPTER ASED ANAGEMENT Security System The 802.11b standard. Data is encrypted before transmission, but the encryption system is not very strong. Authentication Select the appropriate value, as used on your Wireless LAN - Open System or Shared Key. Key Size Select the WEP Encryption level: 64-bit (sometimes called 40-bit) encryption...

  • Page 49: Other Screens

    Configuration Screens Security System WPA-PSK Like WEP, data is encrypted before transmission. WPA is more secure than WEP, and should be used if possible. WPA-PSK is the version of WPA, which does NOT require a Radius Server on your LAN. Enter the Keyword key value.
  • Page 50 5: W HAPTER ASED ANAGEMENT Logical Printers Logical Printers (ports) can be used under Unix. For each Logical Printer, the following fields are available: Logical Printer Select the Logical Printer Port you wish to configure. (for example, Click the Get Data button to update the display with the current data for the selected logical printer.

  • Page 51: Special Features

    PECIAL EATURES This chapter covers the special features of the Print Server. Internet Printing IPP (Internet Printing Protocol) is a standards-based system to allow Protocol (IPP) remote printing from a PC to any accessible printer. Normally, the printer will be attached to a computer or other device which functions as an IPP Server.

  • Page 52: Ipp Client Setup - Windows 98/Me

    1 Insert the CD-ROM in your drive. If the program does not start automatically, run the Autorun.exe program in the top-level folder. 2 Follow the prompts until you reach the Install 3Com Print Server Utilities screen, and select IPP Client.
  • Page 53 Internet Printing Protocol (IPP) 2 If Internet access from your location is via a Proxy Server, check Access IPP Server via Proxy Server, and enter details of your Proxy Server. This will be the same as your Browser configuration. 3 Enter the IP Address or URL of the IPP Server. 4 Click Select Device Port to view the available ports on the IPP Server, and select the appropriate port.

  • Page 54: Ipp Client Setup - Windows 2000/Xp

    6: S HAPTER PECIAL EATURES Changing the IPP Port Settings After the IPP port is created, you can reach the screen shown in Figure 27 using the Windows Port Settings button: 1 Open the Printers folder (Start - Settings - Printers) 2 Right-click the IPP Printer, and select Properties.
  • Page 55 Internet Printing Protocol (IPP) Figure 29 Windows 2000 - Locate your Printer 3 Select Connect to a printer on the Internet or on your Intranet, and enter the URL of the IPP Server as follows: Port 1 ip_address:631/ipp/P1 where ip_address represents the IP Address of the IPP Server, and 631 is the port number.

  • Page 56: Using Ipp Printers

    6: S HAPTER PECIAL EATURES Using IPP Printers The IPP Printer can be selected and used like any other Windows printer. If the IPP Server is not on your network, your Internet connection needs to be active. If using the supplied IPP Client software, you can use the Query IPP Printer program installed with Add IPP Port to check the availability of the remote IPP Server.

  • Page 57: Troubleshooting

    ROUBLESHOOTING This chapter describes some problem which may arise, and the solutions to them. Overview If you encounter printing difficulties, please refer to the appropriate section. If, after following the advice in these documents, the Print Server still does not function properly, please contact your dealer for further advice.

  • Page 58: Problem No

    7: T HAPTER ROUBLESHOOTING If using Ad-hoc mode, it is not possible for Wireless stations to ■ connect to the Print Server, because its default mode is Infrastructure. You must use the wired interface for initial configuration. If using Infrastructure mode, ensure that your Access Point allows ■...

  • Page 59: Problem No. 1

    AppleTalk (Macintosh) Problems AppleTalk (Macintosh) Problems Problem No. 1 Why do I get an incorrect printout? Solution No. 1 Some possible reasons are: You may have chosen Binary encoding to print the file. Try to use ■ ASCII encoding. Some of the fonts, which are in your print file may not be supported ■...

  • Page 60: Problem No

    7: T HAPTER ROUBLESHOOTING Solution No. 5 Select one of these solutions: Turn the cover page feature off. ■ Insert extra page breaks in your document to avoid the cover page ■ printing on the first or last page of your document. Problem No.

  • Page 61: Problem No. 1

    Windows Printing Problems Windows Printing Problems Problem No. 1 When I tried to install the Printing software for Peer-to-Peer printing, I received an error message and the installation was aborted.. Solution No. 1 This may be caused by an existing installation of the printer port software.
  • Page 62 7: T HAPTER ROUBLESHOOTING 4 The printer wizard will display a message stating that The Network Printer is off-line. This is OK. Continue the Add Printer Wizard until finished. If prompted about sharing the printer, do NOT enable Sharing. 5 Go to the Printers folder (Control Panel - Printers). The printer icon will be grayed out indicating the printer is not ready.
  • Page 63 Windows Printing Problems 7 Click Add Port. On the resulting screen, select Other, then Printer Server, as the port to add, as shown below. 8 Click OK to see the Print Port Configuration screen, as shown below. 9 Click the Browse Device button, select the desired Print Server, and click 10 Click OK to return to the Printers folders, and right-click on the Printer.

  • Page 64: Solution No. 4

    7: T HAPTER ROUBLESHOOTING The Printer should no longer be grayed out, and is ready for use. The screens shown above are from Windows 98. Other versions of Windows may look slightly different, but the process is identical. Problem No. 3 I have a Windows-only printer, and when I tried to install the Peer-to-Peer Print driver on Windows 98/ME, installation failed.

  • Page 65: Problem No. 5

    Windows Printing Problems Problem No. 5 When printing from some software applications such as Power Point, it takes a long time and the print out is incorrect. Solution No. 5 The problem is due to the printer, which is being configured to Start printing after the first page is spooled.
  • Page 66 7: T HAPTER ROUBLESHOOTING 4 On this dialog: Select the Device, normally LPT1 (parallel port 1). ■ Enter or select the Path to the printer: ■ \\printer_name\P1 Where printer_name is the actual name of your printer (for example \\SC3000014\P1). Check the Reconnect at logon checkbox. If this is not done, the ■...

  • Page 67: Problem No. 2

    Unix Problems Unix Problems Problem No. 1 Print Server device is not recognized. Solution No. 1 Check the following: The network cable is OK. ■ There are no routers between the Print Server and the UNIX host ■ during IP address assignment. There are no NetWare File Servers without TCP/IP support between the ■...
  • Page 68 7: T HAPTER ROUBLESHOOTING...

  • Page 69: Specifications

    PECIFICATIONS General Specifications Print Server Power Consumption 5.5w max. External Power Adapter 5V DC LEDs USB 2.0 Port Ethernet Connecter 10/100BaseT FCC / CE FCC, CE. Class B Environmental Specifications Operating Temperature 0 ~ 40°C Storage Temperature -10 ~ 70°C Shipping Temperature -40 ~ 70°C Operating Humidity...

  • Page 70: Regulatory Approvals

    A: S PPENDIX PECIFICATIONS Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 71: Emc Standards

    Regulatory Approvals This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 72 A: S PPENDIX PECIFICATIONS...

  • Page 73: Windows Server Configuration

    INDOWS ERVER ONFIGURATION Windows NT4.0 If using Windows Windows NT 4.0, Microsoft TCP/IP Printing Support Server must be installed. If it is already installed, add a TCP/IP Remote Printer, as described ■ below. Otherwise, install TCP/IP printing support, then add a TCP/IP Remote ■...

  • Page 74: Windows 2000/2003 Server

    B: W PPENDIX INDOWS ERVER ONFIGURATION 6 Click OK. When returned to the Printer Ports window, simply select Close and then install your printer driver as usual. 7 When prompted whether or not the printer will be shared, select the Sharing radio button.
  • Page 75 Windows 2000/2003 Server If desired, click Additional Drivers and install printer drivers for other ■ versions of Windows, such as Windows 98. This will assist users during the installation process. 6 Click OK to close this Window. Configuration is now complete. Client PCs can now be configured as described in Chapter...
  • Page 76 B: W PPENDIX INDOWS ERVER ONFIGURATION...

  • Page 77: Unix Systems

    YSTEMS Overview Your Print Server supports the LPD Unix printing method, which is supported by all common Unix systems. You must configure both the Print Server itself and your Unix system, as described in the following sections. Print Server IP Because it supports dynamic IP Address allocation using DHCP or BOOTP, Address the Print Server ships with an IP Address of 0.0.0.0.

  • Page 78: Lpd On Ibm Aix 4.15

    C: U PPENDIX YSTEMS LPD on IBM AIX 4.15 Before proceeding, ensure that the Print Server has been assigned an IP Address. To setup your AIX system for LPD printing, perform the following steps. 1 Add the Print Server to /etc/hosts.lpd, using the name you assigned to the Print Server.
  • Page 79 LPD Configuration The remote host name is the name of the Print Server. ■ The remote printer names LPD protocol meets BSD system standards. ■ In the sample commands shown, printer_name is the name of the Print Queue serviced by the Print Server, and Spooler_directory is the name of the directory, which is used to spool the print jobs.

  • Page 80: Lpd On Linux

    C: U PPENDIX YSTEMS where: Printer_name is the Print Queue name used to store jobs for the ■ corresponding logical printer. PS_NAME is the Print Server name defined in /etc/hosts. ■ Logical_Printer_name is the logical printer name on the Print ■...

  • Page 81: Lpd On Bsd

    LPD Configuration Remote Host Name or IP Address of Print Server (for example, SC3000014) Note: host file entry is required to use the name instead of IP Address Remote Queue Where n is the Logical Printer number By default, L1 is port 1, and L2 is port 2 if the Print Server has 2 ports.
  • Page 82 C: U PPENDIX YSTEMS Adding Remote Printers A remote printer is added by inserting the following line in the /etc/printcap file. The entry is really one line, but can be entered as shown. Use a TAB character where shown. Printer_name|Remote_Printer_Alias:\ [Tab] :lp=:\ [Tab] :rm=PS_NAME:\ [Tab] :rp=Logical_Printer_name:\...

  • Page 83: Printing Using Lpd

    LPD Configuration Printing using LPD For LPD printing instructions, refer to your UNIX manual. The following example is for a BSD system: -P printer_name filename where: printer_name is the name of the Print Queue defined on the Unix ■ host. filename is the name of the file you wish to print.
  • Page 84 C: U PPENDIX YSTEMS...

  • Page 85: D Net Ware

    Overview The Print Server must be configured as a valid device on your TCP/IP ■ network. This printing method uses LPR over TCP/IP, not the Netware protocol. To use NDPS (Novell Distributed Printing Services), the Novell server ■ must be running Novell NetWare 5, and the PCs (clients) must be running IntranetWare Client V2.2.
  • Page 86 D: N PPENDIX Figure 33 Create NDPS Manager Object 5 Type a name in the NDPS Manager Name (for example, SerMGR in Figure 33 above). 6 Browse the Resident Server and select where you want the NDPS Manager object to be assigned (for example, TECH_50.TeSupp in Figure 33 above).

  • Page 87: Creating An Ndps Printer Agent

    Creating an NDPS Printer Agent Creating an NDPS To create Public Access Printers using the NDPS Manager Object in Printer Agent NetWare Administrator, follow this procedure: 1 Start the NDPS Manager object you will be using to control the Printer Agent.
  • Page 88 D: N PPENDIX Figure 35 Configure Port Handler 10 In the Host address IP field, enter the IP Address previously assigned to the Print Server device. 11 In the Printer Name field, enter the Logical Port name on the Print Server (L1 for Port 1, L2 for port 2).

  • Page 89: Upport For Your

    3Com Extended Warranty and Professional Services is available at http://www.3com.com/ Contact your authorized 3Com reseller or 3Com for additional product and support information. Troubleshoot You will find support tools posted on the 3Com web site at Online http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This ■...

  • Page 90: Access Software Downloads

    A list of system hardware and software, including revision level ■ Diagnostic error messages ■ Details about recent configuration changes, if applicable ■ To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without...
  • Page 91 001 800 611 2000 Pakistan +61 2 9937 5083 You can also obtain support in this region using the following e-mail: apr_technical_support@3com.com Or request a repair authorization number (RMA) by fax using this number: + 65 543 6348 Europe, Middle East, and Africa Telephone Technical Support and Repair...
  • Page 92 You can also obtain support in this region using the following URL: http://emea.3com.com/support/email.html Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Guatemala AT&T +800 998 2112 Argentina 0 810 444 3COM Haiti 57 1 657 0888 Aruba 1 800 998 2112 Honduras AT&T +800 998 2112 Bahamas...
  • Page 94 3Com Corporation, Corporate Headquarters, Copyright © 2004 3Com Corporation. All rights reserved. 350 Campus Drive, Marlborough, MA 3Com and are registered trademarks of 3Com USA 01752-3064 Corporation. All other company and product names may be trademarks of their respective companies.

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