Brother DCP-8080DN User Manual
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Brother DCP-8080DN User Manual

Brother dcp-8080dn: user guide
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Replacing a Toner Cartridge
See also: Service Manual, Software User Manual
Table of Contents
USER'S GUIDE
DCP-8080DN
DCP-8085DN
Version 0
USA/CAN

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  Summary of Contents for Brother DCP-8080DN

  • Page 1 USER’S GUIDE DCP-8080DN DCP-8085DN Version 0 USA/CAN...
  • Page 2 offers.

  • Page 3: Brother Numbers

    offers.

  • Page 4: Ordering Accessories And Supplies

    For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

  • Page 5: Usa And Canada

    Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials...
  • Page 6 3 Damage caused by another device or other than an authorized Brother reseller software used with this Product (including in the United States or if the product was but not limited to damage resulting from used (including but not limited to floor ®...
  • Page 7 Authorized Service coverage. Your credit card will be charged up Center. to the cost of a new Product only if: (i) you do not return your original Product to Brother 2 Years to 3 Years: within five (5) business days; (ii) the problems...
  • Page 8 Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.
  • Page 9 LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.

  • Page 10: Table Of Contents

    Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......3 Viewing documentation ...................3 ® Accessing Brother support (Windows ) ..............5 Control panel overview ..................6...
  • Page 11 Supported file formats..................42 ® Creating a PRN or PostScript 3™ file for direct printing........42 Printing data directly from the USB Flash memory drive or a digital camera supporting mass storage .................. 43 Understanding the error messages ..............45...
  • Page 12 Optional paper tray (LT-5300) ................65 Memory board......................65 Installing extra memory .................66 Troubleshooting and routine maintenance Troubleshooting ....................67 If you are having difficulty with your machine ..........67 Improving the print quality ................74 Error and maintenance messages...............81 Document jams....................85 Paper jams ....................86 Routine maintenance...................92...
  • Page 13 Replacing periodic maintenance parts............... 106 Machine Information ..................106 Checking the Serial Number................ 106 Checking the Page Counters............... 106 Checking the remaining life of parts ............107 Reset ......................107 How to reset ....................108 Packing and shipping the machine ..............108 Menu and features On-screen programming..................
  • Page 15 Section I General General information Loading paper and documents General Setup Security features...

  • Page 16: General Information

    General information Using the WARNING documentation Warnings tell you what to do to prevent possible personal injury. Thank you for buying a Brother machine! Reading the documentation will help you CAUTION make the most of your machine. Cautions specify procedures you must...

  • Page 17: Accessing The Software User's Guide And Network User's Guide

    Software User’s Guide and User’s Guides in HTML format. Network User’s Guide in HTML If you have not installed the software, you can format. find the documentation by following the This format is recommended for instructions below: viewing on your computer.
  • Page 18 11SE with OCR How-to-Guides can be appears, double-click your language. viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE Double-click the top page file to view the application. Software User’s Guide and Network User’s Guidein HTML format. Click the documentation you want to read.

  • Page 19: Accessing Brother Support (Windows ® )

    (http://www.brother.com/original/), click ® (Windows Supplies Information. To return to the main page, click Back or if You can find all the contacts you will need, you have finished, click Exit. such as Web support (Brother Solutions Center), Customer Service and Brother...

  • Page 20: Control Panel Overview

    Sorts multiple copies using the ADF. a or b N in 1 Press to scroll through the menus and options. You can choose N in 1 to copy 2 or 4 pages 4 Numeric keys onto one page. Use these keys to enter text.
  • Page 21 General information Direct Scan Lets you print data from a USB Flash Puts the machine in Scan mode. memory drive that you can connect directly (For details about scanning, see the Software to the machine. The Direct key will be User’s Guide on the CD-ROM.)

  • Page 22: Status Led Indications

    Chapter 1 Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep mode. Warming Up The machine is warming up for printing.
  • Page 23 Put paper in the tray or clear the paper jam. Check the LCD message. Scan lock Check that the scanner lock lever is released. Others Check the LCD message. Note When the power switch is off or the machine is in Sleep mode, the LED is off.

  • Page 24: Loading Paper And Documents

    When you put paper into the paper tray, note Pull the paper tray completely out of the the following: machine. If your application software supports paper size selection on the print menu, you can select it through the software.
  • Page 25 For Legal and Folio size paper, press the output tray. release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper are not available in some regions.)

  • Page 26: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, envelopes, labels or transparencies.

  • Page 27: Unprintable Area

    0.08 in. (2 mm) Note This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper. The unprintable area changes with the paper size. Unprintable area when printing from a computer When using the driver the printable area is smaller than the paper size, as shown below.

  • Page 28: Acceptable Paper And Other Print Media

    For best results, follow the instructions below: Recycled Paper No specific brand Use paper made for plain paper copying. recommended Use paper that is 16 to 28 lb (60 to Transparency 3M CG3300 105 g/m Labels Avery laser labels white...

  • Page 29: Type And Size Of Paper

    Multi-purpose tray (MP tray) The MP tray can hold up to 50 sheets of plain paper, 16-43 lb (60-163 g/m ), or up to 3 envelopes. Paper can be loaded up to the maximum paper mark on the sliding paper width guide.

  • Page 30: Paper Capacity Of The Paper Trays

    20 lb (80 g/m (Tray #2) Recycled paper and Folio Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm) Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 20-24 lb (75-90 g/m 80-110 µm...

  • Page 31: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 32 IMPORTANT machine. However, some envelopes may have feed and print-quality problems DO NOT use envelopes: because of the way they have been made. A • that are damaged, curled, wrinkled or suitable envelope should have edges with an unusual shape straight, well-creased folds and the leading •...
  • Page 33 Loading paper and documents • with sealing flaps that have not been Labels folded at purchase The machine will print on most types of labels • with sealing flaps as shown in figure designed for use with a laser machine. Labels below...

  • Page 34: Loading Documents

    (1) and the ADF support flap (2). Using the automatic document feeder (ADF) The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 35: Using The Scanner Glass

    IMPORTANT You can use the scanner glass to copy or scan pages of a book or one page at a time. If the document is a book or is thick do not Documents can be up to 8.5 in. wide and slam the cover or press on it.

  • Page 36: General Setup

    Letter, Legal, Executive, A5, A5 L, A6, B5, B6, Folio and A4. Set up the machine for the type of paper you When you change the size of paper in the are using. This will give you the best print tray, you will also need to change the setting quality.

  • Page 37: Tray Use In Copy Mode

    General Setup • A5 L and A6 size are not available for the • When using the scanner glass, your optional Tray #2. document is copied from the higher priority tray even if more suitable paper is • If you chose Transparency for the in another paper tray.

  • Page 38: Volume Settings

    When the beeper is on, the machine will beep You can save toner using this feature. When when you press a key or make a mistake. You you set Toner Save to On, print appears can choose a range of volume levels, from lighter.

  • Page 39: Sleep Time

    To turn off sleep mode, press Press d to make the LCD lighter. Or, Secure/Direct and Job Cancel at the press c to make the LCD darker. same time in step b. Press a or b to Press OK. choose Off. Press OK. Press Stop/Exit.

  • Page 40: User Settings List

    Chapter 3 User Settings List Network Configuration List You can print a list of the settings you programmed. The Network Configuration List is a report listing the current network configuration Press Menu, 6, 5. including the network print server settings.

  • Page 41: Security Features

    Secure Function Lock lets you restrict Public access to the following machine functions: The password you set in these steps is for the administrator. This password is used to set PC Print up users and to turn Secure Function Lock on USB Direct Print or off.

  • Page 42: Changing The Password For The Administrator

    Public user mode restricts the functions that are available for public users. Public users do Press Menu, 1, 6. not need to enter a password to access the features made available through this setting. 16.Function Lock You can set up one Public user.

  • Page 43: Setting Up Restricted Users

    Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a password for functions that are available to If you enter the wrong password, the LCD will them. You can set up more advanced show Wrong Password.

  • Page 44: Switching Users

    Enter your four-digit password. Press OK. Note • If you press the Scan mode key when it is restricted, Access Denied will appear on the LCD and then the machine will ask your name. If you are a restricted user with...

  • Page 45: Section Ii Copy

    Section II Copy Making copies...

  • Page 46: Making Copies

    Press Start. Contrast:- Making multiple copies Quality :Auto Enlg/Red:100% Tray :MP>T1 Load your document. Press ab or Start Use the dial pad to enter the number of Quality :Auto copies (up to 99). Enlg/Red:100% Tray :MP>T1 Press Start. Bright Note Select &...

  • Page 47: Copy Options (Temporary Settings)

    Press OK. 94% A4iLTR 91% Full Page Press Start. 85% LTRiEXE Note 83% LGLiA4 Page Layout Options 2 in 1(P), 2 in 1(L), 4 78% LGLiLTR in 1(P) or 4 in 1(L) are not available with Enlarge/Reduce. 70% A4iA5 Custom(25-400%) Auto...

  • Page 48: Improving Copy Quality

    You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Load your document in the ADF.

  • Page 49: Adjusting Contrast And Brightness

    Adjust the contrast to help an image look Load your document. sharper and more vivid. To temporarily change the contrast setting, Use the dial pad to enter the number of follow the steps below: copies (up to 99). Load your document.

  • Page 50: Making N In 1 Copies

    Insert your document face up in the direction shown below: IMPORTANT 2 in 1 (P) • Please make sure the paper size is set to Letter, A4, Legal or Folio. • (P) means Portrait and (L) means 2 in 1 (L) Landscape.

  • Page 51: Duplex (2-Sided) Copying

    Note Duplex copy using a 2-sided legal size document is not available. If you want to use the duplex copy feature, load your document in the ADF. DCP-8085DN If you get an Out of Memory message 1 sided i 2 sided while you are making duplex copies, try installing extra memory.

  • Page 52: Advanced Duplex Copy (Short Edge)

    1 sided i 2 sided S Portrait Landscape Landscape Load your document. Enter the number of copies (up to 99) using the dial pad. Press Duplex and a or b to choose Load your document. 1sided i 2sided, 2sided i 2sided or Enter the number of copies (up to 99) 2sided i 1sided.
  • Page 53 Advanced 1 sided i 2 sided Portrait Landscape Load your document. Enter the number of copies (up to 99) using the dial pad. Press Duplex and a or b to choose Advanced. Duplex a1sided i 2sided...

  • Page 54: Tray Selection

    T1>MP or T1>T2>M #1(XXX) #2(XXX) MP(XXX) XXX is the paper size you set in Menu, 1, 1, 2. Note • T2 or #2 appears only if the optional paper tray is installed. • To change the default setting for Tray Select, see Tray Use in copy mode on page 23.

  • Page 55: Section Iii Direct Printing

    Section III Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage...

  • Page 56: Printing Data From A Usb Flash Memory Drive Or A Digital Camera Supporting Mass Storage

    Creating a PRN or With the Direct Print feature, you do not need a computer to print data. You can print by just ® PostScript 3™ file for plugging your USB Flash memory drive into the machine’s USB direct interface.

  • Page 57: Printing Data Directly From The Usb Flash Memory Drive Or A Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Printing data directly Note from the USB Flash • If the Direct Print setting of Secure Function Lock 2.0 is set to Disable for all...

  • Page 58: Multiple Page

    A B C D E F G H I J K L M N O P Q R S T IMPORTANT U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @ { } ~ ! # ( ) & _ ^ •...

  • Page 59: Understanding The Error Messages

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Understanding the error messages Once you are familiar with the types of errors that can occur while you print data from the USB Flash memory drive with Direct Print, you can easily identify and troubleshoot any problems.
  • Page 60 Chapter 6...
  • Page 61 Section IV Software Software and Network features...

  • Page 62: Software And Network Features

    Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have This is a quick reference for using the HTML easy to use links that, when clicked, will take User’s Guide. you directly to a particular section.

  • Page 63: Macintosh

    Click on the manual you want (SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE) in the top menu, and then click the heading you would like to read from the list at the left of the window.
  • Page 64 Chapter 7...
  • Page 65 Section V Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...

  • Page 66: A Safety And Legal

    Safety and legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between...
  • Page 67 DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers. DO NOT connect your machine to an AC power outlet on the same circuit as large appliances or other equipment that might disrupt the power supply.

  • Page 68: To Use The Machine Safely

    Always make sure the plug is fully inserted. This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.
  • Page 69 CAUTION After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. To prevent injuries, be careful not to put your hands on the edge of the machine under the...
  • Page 70 To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations. When you move the machine, grasp the side hand holds that are under the scanner. IMPORTANT The fuser unit is marked with a Caution label. Please DO NOT remove or damage the label.

  • Page 71: Important Safety Instructions

    7 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
  • Page 72 15 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. DO NOT attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty.

  • Page 73: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.

  • Page 74: Laser Safety

    Laser safety This equipment is certified as a Class 1 laser product as defined in IEC 60825-1+A2: 2001 specifications under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser radiation.

  • Page 75: Disconnect Device

    Laser Class: Class 3B Disconnect device This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely.

  • Page 76: Libtiff Copyright And License

    (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

  • Page 77: Trademarks

    Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

  • Page 78: B Options

    Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit SO-DIMM memory LT-5300...

  • Page 79: Optional Paper Tray (Lt-5300)

    An optional lower tray can be installed, and it You can expand the memory up to 576 MB by can hold up to 250 sheets of 20 lb (80 g/m installing dual in-line memory modules (SO- paper.

  • Page 80: Installing Extra Memory

    AC power outlet. Note Put the interface access cover and the Be sure to turn off the machine’s power SO-DIMM cover back on. switch before you install or remove the SO-DIMM.

  • Page 81: C Troubleshooting And Routine Maintenance

    If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 82: Printing Difficulties

    Then turn off the machine’s power switch and garbage. disconnect from the power for several minutes. Check the settings in your application to make sure it is set up to work with your machine. If you are using the parallel port connection, check that the port is BRMFC and not LPT1.

  • Page 83: Scanning Difficulties

    Printing difficulties (continued) Difficulties Suggestions The machine does not print Check the paper size setting in the printer driver. You need to on both sides of the paper choose A4, Letter, Legal or Folio. even though the printer driver setting is Duplex.

  • Page 84: Paper Handling Difficulties

    The LCD shows No Paper If there is paper in the paper tray, make sure it is straight. If the or a Paper Jam message. paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.

  • Page 85: Print Quality Difficulties

    (See Acceptable paper and other print media on page 14.) Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using, or the print media may be too thick or have a rough surface.
  • Page 86 3. In External Port number for this service: Enter “137”. 4. In Internal Port number for this service: Enter “137”. 5. Make sure UDP is chosen. 6. Click OK. Make sure if the new setting is added and is checked, and then click OK.
  • Page 87 2. In Port number: Enter “54925”. 3. Make sure UDP is chosen. Then click OK. Click the Add port... button. Make sure that the new setting is added and is checked, and then click Apply. If you still have trouble with your network connection such...

  • Page 88: Improving The Print Quality

    Make sure that you choose the appropriate media type in the printer A B C D driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 14 and Basic tab in the Software a b c d e User’s Guide on the CD-ROM.) 0 1 2 3 4 The problem may disappear by itself.
  • Page 89 Make sure that paper is loaded properly. (See Loading paper in the abc efghijk standard paper tray on page 10.) Turn over the stack of paper in the tray or rotate the paper 180° in the b c d e input tray.
  • Page 90 Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
  • Page 91 1 Open the back cover. Curled 2 Lift the lever (1) and slide the lever (2) in the direction of the arrow. Lift up the Output Tray Support Flap (1). Choose Reduce Paper Curl mode in the printer driver. (See Other ®...
  • Page 92 CDEF abcdefghijk defg If the whole page is too light, Toner Save mode may be on. Turn off A B C D Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver. (See Toner Save...
  • Page 93 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Clean the corona wire inside the drum unit by sliding the blue tab. Be sure to return the blue tab to the home position (a). (See Cleaning the corona wire on page 96.) The drum unit may be damaged.
  • Page 94 Examples of poor print Recommendation quality Clean the corona wire inside the drum unit by sliding the blue tab. Be sure to return the blue tab to the home position (a). (See Cleaning the corona wire on page 96.) ABCDEFGH abcdefghijk The toner cartridge may be damaged.

  • Page 95: Error And Maintenance Messages

    Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
  • Page 96 Turn the power switch off, wait a few Fuser Error does not rise at a specified seconds, and then turn it on again. Leave the temperature within specified time. machine for 15 minutes with the power on. The fuser unit is too hot.
  • Page 97 1 Open the front cover, and then press reset when a new drum was Clear/Back. installed. 2 Press 1 to reset. It is time to replace the fuser unit. Call Brother Customer Service to replace the Replace Parts fuser unit. Fuser Unit 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) It is time to replace the laser unit.
  • Page 98 There are too many files stored Reduce the number of files stored on the Too Many Files on the USB Flash memory drive. USB Flash memory drive.

  • Page 99: Document Jams

    If the document is jammed, follow the steps below. IMPORTANT After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam. Document is jammed in the top of the ADF unit Close the document cover.

  • Page 100: Paper Jams

    Paper jams Document is jammed in the duplex slot To clear paper jams, please follow the steps Take out any paper from the ADF that is in this section. not jammed. IMPORTANT Pull the jammed document out to the Please confirm that you have installed right.
  • Page 101 Troubleshooting and routine maintenance Fan the paper stack, and then put it back IMPORTANT in the MP tray. To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. When loading paper in the MP tray,...
  • Page 102 Paper is jammed in Paper Tray 1 or Make sure the paper is below the maximum paper mark (b) of the paper Tray 2 tray. While pressing the blue paper- If the LCD shows Jam Tray 1 or guide release lever, slide the paper Jam Tray 2, follow these steps: guides to fit the paper size.
  • Page 103 Put the drum unit and toner cartridge cartridge assembly. The jammed paper assembly back in the machine. may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the paper tray opening.
  • Page 104 Close the front cover. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
  • Page 105 Troubleshooting and routine maintenance Paper is jammed at the back of the Pull the tabs at the left and right hand sides toward you to open the fuser machine cover (1). Press the front cover release button and open the front cover.

  • Page 106: Routine Maintenance

    IMPORTANT The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Put the duplex tray back in the machine.

  • Page 107: Cleaning The Outside Of The Machine

    Troubleshooting and routine maintenance Cleaning the outside of the Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth machine to remove dust. Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet.

  • Page 108: Cleaning The Scanner

    Lift the document cover (1). moistened with water, run your finger tip Clean the white plastic surface (2) and over the glass to see if you can feel scanner glass (3) underneath it with a anything on it. If you feel dirt or debris, soft lint-free cloth moistened with water.

  • Page 109: Cleaning The Laser Scanner Window

    Open the front cover and slowly take out the drum unit and toner cartridge assembly. • We recommend that you place the drum unit on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

  • Page 110: Cleaning The Corona Wire

    • Handle the toner cartridge carefully. If Close the front cover. toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Plug the machine’s power cord back into • To prevent damage to the machine the AC power outlet first.Turn on the...
  • Page 111 Note Be sure to return the blue tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the machine.

  • Page 112: Cleaning The Drum Unit

    IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
  • Page 113 Turn the drum unit gear by hand while Put the toner cartridge back into the looking at the surface of the OPC drum unit until you hear it lock into place. drum (1). If you put the cartridge in properly, the blue lock lever will lift automatically.

  • Page 114: Replacing The Consumable Items

    If you have questions, call your local waste disposal office. • If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

  • Page 115: Replacing A Toner Cartridge

    LCD shows Toner Low. cartridge assembly. Approx. cartridge yield is declared in accordance with ISO/IEC 19752. Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. CAUTION IMPORTANT HOT SURFACE •...
  • Page 116 If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

  • Page 117: Replacing The Drum Unit

    If the LCD shows the drum unit. Replace Parts Drum, the drum unit is near the end of its life and it is time to buy a Clean the corona wire of the drum unit new one. Even if the LCD shows...
  • Page 118 Exposure to direct sunlight or room light may damage the drum unit. • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.
  • Page 119 Note Be sure to return the blue tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

  • Page 120: Replacing Periodic Maintenance Parts

    The periodic maintenance parts will need to be replaced regularly to maintain the print You can see the machine’s Serial Number on quality. The parts listed below will have to be the LCD. replaced after printing approximately 50,000 Press Menu, 6, 3.

  • Page 121: Checking The Remaining Life Of Parts

    The following reset functions are available: You can see remaining life of the machine’s 1 Network drum unit and periodic maintenance parts on You can reset the print server back to its the LCD. default factory settings such as the password and IP address information.

  • Page 122: How To Reset

    2.All Settings Make sure that the machine has fully Select ab or OK cooled down by leaving it disconnected from the power for at least 30 minutes Press a or b to choose 1.Network or before packing. 2.All Settings. Press OK.
  • Page 123 Troubleshooting and routine maintenance Put the drum unit and toner cartridge Put the two styrofoam pieces into the assembly into a plastic bag and seal the carton matching. Match the front of the bag. machine to the “FRONT” mark on one of the styrofoam pieces, and the back of Close the front cover.

  • Page 124: D Menu And Features

    Go back to the previous menu level or forward to the next menu level. Your menu settings are stored permanently, and in the event of a power failure will not be Exit the menu. lost. Temporary settings (for example, Contrast) will be lost.

  • Page 125: How To Access The Menu Mode

    Press OK when the option you want appears on the LCD. The LCD will then show the next menu level. Press a or b to scroll to your next menu selection. Press OK. When you have finished setting an option, the LCD will show Accepted.

  • Page 126: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Sets the type of 1.General Setup 1.Paper 1.Paper Type 1.MP Tray...
  • Page 127 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of 1.General Setup 1.Paper 2.Paper Size 1.MP Tray the paper in the (Continued) (Continued) Letter* MP tray. Legal Executive A5 L Folio Sets the size of 2.Tray#1...
  • Page 128 Main Menu Submenu Menu Selections Options Descriptions Page — Adjusts the 1.General Setup 2.Beeper volume level of the (Continued) beeper. Med* High Increases the 3.Ecology 1.Toner Save page yield of the Off* toner cartridge. Conserves power. 2.Sleep Time (000-240) 005Min* Selects the tray 4.Tray Use...
  • Page 129 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the scan See the 1.General Setup 7.Document Scan 1.Glass ScanSize area of the Software (Continued) Letter* scanner glass to User’s Guide the size of the on the Legal/Folio document.
  • Page 130 Guide on HP LaserJet BR-Script 3 CD-ROM. Epson FX-850 IBM Proprinter Prints a list of the 2.Print Options 1.Internal Font 1.HP LaserJet machine’s internal fonts. 2.BR-Script 3 2.Configuration — Prints a list of the machine’s printer settings. — Prints a test page.
  • Page 131 Sets the paper size when 4.USB Direct I/F 1.Direct Print 1.Paper Size printing directly from the Letter* USB flash memory drive. Legal A5 L and A6 size are not available for the optional Executive Tray #2. A5 L Folio Sets the media type when 2.Media Type...
  • Page 132 USB Flash memory drive. User’s Guide on Color 300 dpi Color 600 dpi CD-ROM. Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi — Enter the file name of the 2.File Name scanned data.
  • Page 133 [000-255]. [000-255] (Secondary) [000-255]. [000-255]. [000-255]. [000-255] (Primary) Specifies the IP address 8.DNS Server of the primary or [000-255]. [000-255]. secondary DNS server. [000-255]. [000-255] (Secondary) [000-255]. [000-255]. [000-255]. [000-255] Automatically allocates 9.APIPA the IP address from the link-local address range.
  • Page 134 Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi — You can scan a black and 4.ScanTo Network Color 100 dpi* white or color document Color 200 dpi directly to a CIFS server on your local network or Color 300 dpi on the internet.
  • Page 135 Menu Selections Options Descriptions Page 1.Date & Time — — Allows the machine to 6.Machine Info. name files created when Quick using the Scan to USB Setup feature. Guide. 2.Auto Daylight — Changes for Daylight Savings Time Off* automatically. —...

  • Page 136: Entering Text

    Inserting spaces To enter a space in a name, press c once between numbers. To enter a space in a name, press c twice between characters. Making corrections If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect character, and then press Clear/Back.
  • Page 137 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.

  • Page 138: Specifications

    General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 64 MB LCD (liquid crystal display) 22 characters × 5 lines Power Source 110-120 V AC 50/60 Hz Power Consumption Peak: 1080 W Copying: Average 680 W...
  • Page 139 10 to 90% (without condensation) ADF (automatic document Up to 50 pages (Staggered) 20 lb (80 g/m feeder) Recommended Environment for Best Results: Temperature: 68° F to 86° F (20 to 30° C) Humidity: 50% - 70% Paper: Xerox 4200 (20 lb/Letter)

  • Page 140: Print Media

    Up to 50 sheets of 20 lb (80 g/m Capacity: Plain Paper Up to 3 envelopes For transparencies and labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. Paper Tray 2 (option) Paper Type:...
  • Page 141 Specifications Paper Output Output Tray Up to 150 sheets (face-down print delivery to the output paper tray) Back Output Tray One sheet (face-up print delivery to the back output tray) Duplex Paper Size Letter, Legal and Folio Printing Manual Duplex...

  • Page 142: Copy

    The copy speed may change depending on the type of document you copy. 1200 × 600 dpi when copying with Text quality, 100% ratio and from scanner glass. The first copy out time may vary depending on scanner lamp warm up time.

  • Page 143: Scan

    8 bit levels For the latest driver updates, visit http://solutions.brother.com/ ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP/Windows Vista (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)

  • Page 144: Print

    Duplex Printing First Print Out Time Less than 8.5 seconds (from Ready state and standard tray) Print only via network For the latest driver updates, visit http://solutions.brother.com/ The print speed may change depending on the type of document you print.

  • Page 145: Interfaces

    2003 x64 Edition and ® Windows Server 2008. Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. ® Third party USB ports are not supported for Macintosh...

  • Page 146: Direct Print Feature

    TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0. PDF data that includes a JBIG2 image file, a JPEG2000 image file or transparency files is not supported.

  • Page 147: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform Processor Minimum Recommended Hard Disk Space Supported Supported & Operating System Minimum to install Version Speed Software Interface Functions Drivers Applications ® ® ® ® 64 MB...
  • Page 148 Core™ Processor ® Internet Explorer 5.5 or greater. For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB/Parallel ports are not supported. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP.

  • Page 149: Consumable Items

    Approx. 3,000 pages (Letter) High-Yield Toner Cartridge: TN-650: Approx. 8,000 pages (Letter) Drum Unit DR-620: Approx. 25,000 pages (Letter) Approx. cartridge yield is declared in accordance with ISO/IEC 19752. Drum yield is approximate, and may vary by type of use.

  • Page 150: Ethernet Wired Network

    Ethernet wired network Network board NC-6800h type2 model name You can connect your machine to a network for Network Printing, Network Scanning. Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista , Windows ®...
  • Page 151 Client computers with a web browser supporting Java. ® ® Printing only for Windows Server 2003 and Windows Server 2008 ® Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates, visit http://solutions.brother.com/ BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/...

  • Page 152: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Scanning The document can be placed in the ADF The process of sending an electronic...

  • Page 153: Index

    .......... 96 service centers ......... i replacing ..........103 warranties ........iii Duplex (2-sided) copying ........... 37 printing from USB flash memory drive ... 44 Canceling troubleshooting ........85 print jobs ..........7 Duplex key (2-sided) ......37 Cleaning corona wire ...........96 drum unit ..........98...
  • Page 154 See Software User’s Guide on the CD-ROM. CD-ROM and Help in the PaperPort™ Maintenance, routine .......92 11SE application to access How-to-Guides. checking the remaining life of drum unit and Power failure ......... 110 periodic maintenance parts ....107 Print replacing difficulties ..........68 drum unit ..........103...
  • Page 155 Canada ..........vii Secure/Direct key ........7 Notice-Disclaimer ........iii Serial number USA ............iv ® how to find....See inside front cover Windows Service centers ........... i See Software User’s Guide on the Shipping the machine ......108 CD-ROM. Sleep time ..........25 World Wide Web .........i...
  • Page 157 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
  • Page 158 Visit us on the World Wide Web http://www.brother.com/ These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries. Using USA or Canada models...

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