Download  Print this page

Brother DCP8080DN Service Update Information

“no paper” message and clicking noise.
Hide thumbs

Advertisement

DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW
Symptoms:
1. When attempting to print from Tray1 the message "No Paper" appears on the LCD even
though paper is loaded in the tray.
2. There is a loud clicking/snapping noise when warming up or printing.
Possible Causes:
These symptoms are usually due to one or more of the following:
1. The Paper Empty (PE) Actuator may be stuck out of position.
2. A component within the tray drive assembly in the left frame of the machine may be damaged.
3. One or more gears on the left side of the tray may be damaged.
Explanation:
The root cause of these issues is the improper loading of paper into the tray, by either setting the
rear guide incorrectly or loading too much paper into the tray.
1. When the rear paper guide in the tray is set to a paper length that is longer than the paper
loaded in the tray, there is a gap between the front of the tray and the paper. The PE Actuator
will hang into this gap so that it is unable to detect the paper. With the actuator hanging in this
gap in front of the paper, the edge of the paper stack will catch on the actuator when an
attempt is made to remove the tray. If enough force is used while attempting to remove the
tray, the PE Actuator will be pulled out of position.
The paper length guide is
set to the LGL/A4
The tray extension is
set to the A4 position.
"No Paper" Message and Clicking Noise
March 22, 2010
Page 1 of 15
SERVICE
UPDATE No.
F1290
Actuato
Loading Letter size paper
results in an empty
space below the PE

Advertisement

Table of Contents

   Summary of Contents for Brother DCP8080DN

  • Page 1 SERVICE UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Symptoms: 1. When attempting to print from Tray1 the message “No Paper” appears on the LCD even though paper is loaded in the tray.
  • Page 2 SERVICE UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Removing the paper tray will result in the front edge of the paper stack catching on the PE Actuator. 2. If the paper loaded in the tray exceeds the maximum level, or if the PE Actuator is out of position as described above, the Paper Plate in the tray is prevented from moving up when it is driven by the paper feed system.
  • Page 3 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 c. The paper in the tray should be visible through the opening where the DX Tray was installed. Carefully lift the edge of the paper and then remove it through this opening.
  • Page 4 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 6. Immediately to the left of the Roller Holder Assembly are two black plastic actuators. The longer actuator is the PE Actuator. Check each of the following statements which describe the...
  • Page 5 SERVICE UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 8. Remove the Roller Holder Assembly: a. Press down on the Lift Arm to release the Roller Holder Assembly. b. Rotate the Roller Holder Assembly toward the front of the machine.
  • Page 6 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 10. While holding the PE Actuator in place, slide the Separation Roller Drive Shaft to the left far enough to clear the hole in which the bearing was located. If Side Cover L has not been removed, the sliding the shaft until it stops against the cover will put it in the correct position.
  • Page 7 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 18. Switch on power to the machine. 19. During the warm up process the blue Paper Level Indicator should move all the way to the bottom of the slot.
  • Page 8 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Procedure for Replacement of the PE Actuator: This process is to be performed on machines with serial numbers prior to M9J000001 to replace the PE Actuator with the new design of the part.
  • Page 9 SERVICE UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Switch off power to the machine. Remove the paper tray. If the tray is stuck, perform steps a-e below: a. Push the tray back into the machine.
  • Page 10 SERVICE UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Immediately to the left of the Roller Holder Assembly are two black plastic actuators. The longer actuator is the PE Actuator. Remove the Roller Holder Assembly: a.
  • Page 11 SERVICE UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Remove the Separation R Shaft Bearing: a. Release the hook on the bearing. b. Push the end of the Separation Roller Drive Shaft to the left far enough to clear the hook on the bearing.
  • Page 12 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Slide the Separation Roller Drive Shaft to the left. If Side Cover L has not been removed, then sliding the shaft until it stops against the cover will put it in the correct position.
  • Page 13 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 While holding the EG Actuator in place, slide the PE Actuator to the right to remove it from the Separation Roller Drive Shaft. It may be necessary to rotate the actuator when removing it.
  • Page 14 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Rotate the PE Actuator so that the flat tip passes through the PE Sensor. Release the Separation Roller Drive Shaft so that it is no longer bent away from the machine.
  • Page 15 UPDATE No. F1290 “No Paper” Message and Clicking Noise DCP8080DN, DCP8085DN, MFC8480DN, MFC8680DN, MFC8890DW March 22, 2010 Reattach the Separation R Shaft Bearing. There is a thin rib on the bearing that must face the machine in order to fit.

This manual is also suitable for:

Mfc8480dnDcp8085dnMfc8680dnMfc8890dw

Comments to this Manuals

Symbols: 0
Latest comments: