Troubleshooting, Frequently Asked Questions
file:///D|/ADMIN_~1/eng/trouble/faq.htm (2 of 14) [5/3/2000 3:34:36 PM]
The Appliance
Q.
Why aren't the tape backup schedules set?
Q.
Why are the disaster recovery CD-ROMs not being written correctly?
Q.
How does the administrator retrieve a forgotten password?
Q.
How does the administrator find out a client's password?
Q.
What management does the appliance require from the administrator?
Q.
How does the administrator find out account details?
Q.
What is the maximum file size that is saved?
Q.
Do the files that I am currently using get backed up?
Q.
Will my email client get backed up?
Q.
How do clients get added to the appliance?
Q.
How do clients get removed from the appliance?
Q.
How does another appliance get added to the network?
Q.
What happens when the appliance is full?
Q.
How is a backup tape device attached to the appliance?
Q.
Why can't the appliance back up to my tape drive?
Q.
Why can't I create disaster recovery CD-ROMs?
Q.
Why is the lightbar not green?
Q.
What do the boxes on the appliance LCD mean?
Q.
My appliance has lost all its data. What do I do now?
Q.
How do I reset the network configuration settings for the appliance?
Why aren't the tape backup schedules
set?
The default backup schedules are:
Device
DAT40 and DLT 80 tape drives
DAT40x6 autoloaders
To check whether the schedule has been altered, go to the Status tab of the web
administration pages and click on the Tape Backup status display. Then select the Set
Tape Backup Schedule option. Click
Why are the disaster recovery CD-ROMs
not being written correctly?
The appliance checks that the disaster recovery CD-ROMs are correctly written.
There is a separate section on issues concerning CD-ROMs. Click
Default Schedule
23.00 on Mon, Tue, Wed, Thu, Fri
23.00 on Fri
here
for more details.
here
for more
Need help?
Do you have a question about the J3278B - SureStore CD-ROM Server/Tower 7 NAS Server and is the answer not in the manual?