Troubleshooting, Home Page
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Home Page
Welcome to the HP SureStore AutoBackup System Troubleshooting home page.
These pages are designed to allow administrators to diagnose and solve issues that
may occur whilst using the system.
How to Use This Guide
If you don't know which part of the system is causing the problem, try one of these
sections:
Diagnosing the Problem
down on the problem or fault, and will suggest corrective actions.
FAQ
: Frequently Asked Questions
If you can identify which component is causing the problem, link directly to the page
for that component. The system has been broken down into five main physical
components:
The Appliance
The Protected Computers
backup purposes
The Disaster Recovery CD-ROMs
computers from a serious failure
The Network
: The connection between the appliance and the protected
computers
The Tape Drive
appliance
These sections can also be accessed using the bars on the left side panel.
For a table explaining more verbosely, what the alert messages mean, please refer to
this
page.
: This section asks specific questions to narrow
: The physical "box" that is purchased.
: The existing PC's that use the appliance for
: The system of restoring the protected
: Optional peripheral used to back up the data on the