AT&T SL82318 - DECT 6.0 Digital Three Handset Answering System User Manual page 78

Appendix K
Troubleshooting
I hear other
calls while using
my phone.
My cordless
handset does
not ring when I
receive a call.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this doesn't solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone
will likely have better reception when installed in a high
area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user's manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone
base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may have too many extension phones on your tel-
ephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
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