AT&T SL87218 User Manual
AT&T SL87218 User Manual

AT&T SL87218 User Manual

Dect 6.0 cordless telephone/answering system with caller id/call waiting and 411 free directory assistance
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User's manual
SL87218
DECT 6.0 cordless
telephone/answering system
with caller ID/call waiting
and 411 FREE directory assistance
by AT&T 1-800-YELLOWPAGES

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Table of Contents
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Summary of Contents for AT&T SL87218

  • Page 1 User’s manual SL87218 DECT 6.0 cordless telephone/answering system with caller ID/call waiting and 411 FREE directory assistance by AT&T 1-800-YELLOWPAGES...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com or call In Canada, dial 1 (866) 288-4268. Model #: SL87218 (two handsets) Type: DECT 6.0 cordless telephone/answering system Serial #: Purchase date: Place of purchase: Both the model and serial number of your AT&T product can be found on the...
  • Page 3: Parts Checklist

    Parts checklist Your telephone contains the following items. User’s manual SL87218 DECT 6.0 cordless telephone/answering system with caller ID/call waiting and 411 FREE directory assistance by AT&T 1-800-YELLOWPAGES User's manual Quick start guide Charger for cordless handset with power adapter installed...
  • Page 4: Table Of Contents

    User’s manual SL87218 DECT 6.0 cordless telephone/answering system with caller ID/call waiting and 411 FREE directory assistance by AT&T 1-800-YELLOWPAGES Table of contents Getting started Quick reference guide handset handset ... 3 telephone base ... 4 Installation preparation ... 5 Telephone base &...
  • Page 5 Table of contents Appendix H, Technical specifications ...67 Appendix I, Troubleshooting ...68 Index ...76...
  • Page 6: Getting Started

    Getting started Quick reference guide - handset CHARGE indicator On when the handset is charging in the telephone base or charger. DIR / Press to display directory entries (page 33). Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the right.
  • Page 7: Telephone Base

    Getting started Quick reference guide - telephone base IN USE indicator • On when the handset is in use, when the answering system is answering an incoming call or when you are registering a handset. • Flashes when another telephone is in use on the same line, or you are deregistering handset(s) from the...
  • Page 8: Installation Preparation

    Getting started Installation preparation You must install and charge the battery before using the telephone. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see the following page). The filter will prevent noise and caller ID problems caused by DSL interference.
  • Page 9: Telephone Base & Charger Installation

    Getting started Telephone base & charger installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack.
  • Page 10: Charger Installation

    Getting started Telephone base & charger installation Charger installation IMPORTANT INFORMATION Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at 1 (800) 222-3111 The power adapters are intended to be correctly oriented in a vertical or floor mount position.
  • Page 11: Battery Installation & Charging

    Getting started Battery installation & charging Install the battery as shown below. After installing the battery, you can make and receive short calls, but replace the handset in the telephone base or charger when not in use. For optimal performance, charge the handset battery for at least 16 hours before use.
  • Page 12: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset To attach the belt clip: Snap the belt clip into the retaining tabs on both sides of the handset as shown in the figure. For handsfree telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately).
  • Page 13: Mounting Bracket Procedure

    Getting started Mounting bracket procedure The telephone base comes with the mounting bracket installed for desktop use. Wall mounting requires a telephone outlet wall mounting plate with mounting studs that may require professional installation. You can purchase the mounting plate from many hardware or consumer electronics retailers. NOTE: The mounting bracket must be used for both tabletop and wall mounting positions.
  • Page 14 Getting started Mounting bracket procedure Desktop to wall mount installation 4. Tilt the top of the bracket away from you until it is resting on the telephone base. 5. Align the grooves of the bracket with the upper keeper tabs on the telephone base.
  • Page 15 Getting started Mounting bracket procedure Desktop to wall mount installation 8. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. Align the holes on the telephone base with the standard wall plate. 9.
  • Page 16 Getting started Mounting bracket procedure Wall mount to desktop installation To change the telephone base to the desktop position: 1. Remove the telephone base from the wall. 2. Untie the bundled telephone cord and power adapter cord. Place the telephone base on a flat surface with the antenna on the left side as shown in Figure 7.
  • Page 17 Telephone operation Mounting bracket procedure Wall mount to desktop installation 3. Position your hands as shown in Figure 8. Press your thumbs down on the tabs that are below the bracket, holding it in place. Use your index fingers to move the bracket towards yourself.
  • Page 18 Telephone operation Mounting bracket procedure Wall mount to desktop installation 6. Slide the bracket away from you until it clicks into the keeper tabs. Slide the bracket away from you until it clicks into the keeper tabs. 7. Route the telephone line cord and the power adapter through the slots on the Route the telephone line cord and the power adapter through the slots on the bracket.
  • Page 19: Handset Settings

    Handset settings > DIRECTORY CALL LOG > DIRECTORY CALL LOG > RINGER VOLUME RINGER TONE RINGER VOLUME Handset settings Using the feature menu, you can customize many of the telephone’s settings. 1. Press MENU/ SELECT the phone is not in use) to enter the feature menu.
  • Page 20: Ringer Tone

    Handset settings > DIRECTORY CALL LOG > RINGER TONE KEY TONE RINGER TONE > DIRECTORY CALL LOG > KEY TONE LANGUAGE KEY TONE Handset settings Ringer tone This feature allows you to choose one of 10 ringer tones. To choose a ringer tone: 1.
  • Page 21 Handset settings > DIRECTORY CALL LOG > LANGUAGE CLR VOICEMAIL LANGUAGE ENGLISH Handset settings Language In this menu, you can select the language used for all screen displays. To select a language: 1. Press MENU/ SELECT the feature menu. 2. Use DIR / >LANGUAGE, then press DIR /...
  • Page 22 Handset settings > DIRECTORY CALL LOG > CLR VOICEMAIL AT&T411 SETUP TURN OFF INDICATOR? NOTES: 1. Telephone company voicemail may alert you to new messages with stutter (broken) dial tone. Contact your telephone company for more details. 2. For information about using your voicemail service contact your telephone company for...
  • Page 23: Temporary Ringer Silencing

    Handset settings OFF/ CLEAR /MUTE DELETE Handset settings Temporary ringer silencing OFF/ Press CLEAR telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume.
  • Page 24: Telephone Operation

    Telephone operation Elapsed time PHONE 00:00:30 NOTE: Pressing /FLASH to PHONE access services from your local telephone service provider will not affect the elapsed time. Elapsed time SPEAKER 00:00:30 NOTE: If the handset enters Low Battery mode, the user cannot initiate a new call by pressing SPEAKER or change a call from...
  • Page 25 Telephone operation REDIAL 888-883-2445 Handset operation Auto off A call will end automatically when you put the handset in the telephone base or charger. Last number redial To view the five most recently dialed numbers: • Press REDIAL /PAUSE called number (up to 30 digits). •...
  • Page 26: Handset Locator

    Telephone operation **PAGING** Handset operation Handset locator The handset locator feature is useful if you misplace a handset(s). To start the paging tone: • Press HANDSET LOCATOR at the telephone base. This starts the paging tone on the handset(s) for 60 seconds. NOTE: When paging, if you press MUTE on a handset, the ringer of the handset will be DELETE/...
  • Page 27: Options While On Calls

    Telephone operation Volume control Options while on calls Volume control Press the VOLUME handset to adjust the listening volume. Each press of the button increases or decreases the volume level. NOTES: 1. All volume settings, (normal handset, speakerphone, and headset) are independent. 2.
  • Page 28 Telephone operation /MUTE DELETE Options while on calls Mute The mute function allows you to turn off the microphone. You can hear the caller, but the caller will not be able to hear you. To mute the call: MUTE to turn off the microphone. •...
  • Page 29: Chain Dialing

    Telephone operation NOTES: 1. You cannot edit a directory entry while you are on a call. For more details about the directory, see page 33. 2. You cannot copy a caller ID entry into the directory while you are on a call. For more details about the caller ID history, see page 39.
  • Page 30: Intercom

    Telephone operation >INTERCOM DIRECTORY CALLING OTHER HANDSET OTHER HANDSET IS CALLING Intercom Use the intercom feature for conversations between handsets. To make an Intercom call 1. Press /SELECT to select INTERCOM. The MENU screen will show CALLING OTHER HANDSET. The called handset will ring, and its screen will show OTHER HANDSET IS CALLING.
  • Page 31: Call Transfer Using Intercom

    Telephone operation >INTERCOM DIRECTORY CALLING OTHER HANDSET OTHER HANDSET IS CALLING �all transfer using intercom Use the intercom feature to transfer an outside call from one handset to another. To transfer an outside call 1. When on an outside call, press to select INTERCOM.
  • Page 32: Free One-Touch Access Key

    Telephone operation AT&T411 1-800-935-5697 >AT&T411 SETUP INTERCOM NUMBER 1-800-935-5697_ NAME AT&T411_ 411 FREE one-touch access key 411 FREE directory assistance by directory assistance by AT&T 1-800-YELLOWPAGES 411 FREE is a one-touch access key for directory assistance by AT&T 1-800- YELLOWPAGES. You can search for residence and business listings by name or by type of business nationwide at no charge by using the function.
  • Page 33: Directory

    Directory Robert Brown 888-883-2445 About the directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory at a time.
  • Page 34: Creating Directory Entries

    Directory > DIRECTORY CALL LOG > REVIEW STORE > STORE REVIEW ENTER NUMBER 888-883-2445_ �reating directory entries To create a new directory entry 1. Press MENU/ SELECT the feature menu. 2. Press /SELECT again to enter MENU >DIRECTORY menu. CID to highlight STORE. 3.
  • Page 35 Directory ENTER NAME Robert Brown_ NOTE: The first letter of every word will be capitalized. The remaining letters in a word begin with lower case letters shown in the chart to the right. Robert Brown 888-883-2445 �reating directory entries 7. Enter the name when prompted. •...
  • Page 36: Directory Review

    Directory Directory review To review directory entries 1. Press DIR when in idle mode to display the first entry in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. -OR- You can also display the first entry in the directory by pressing MENU/ DIRECTORY, then pressing to choose >REVIEW.
  • Page 37: Directory Search

    Directory Directory search To search by name DIR when in idle mode to display the 1. Press first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press the dial pad keys (2-9) to start a name search.
  • Page 38: To Dial, Delete Or Edit Entries

    Directory Andrew 888-490-2005 EDIT NUMBER 888-883-2445 EDIT NAME Andy Andy 888-883-2445 To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use the directory search or review (pages 32-33) to display an entry.
  • Page 39: Caller Id

    Caller ID CHRISTINE SMITH 888-722-7702 10:01 11/23 NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service. �aller ID operation This product supports caller ID services provided by most local telephone service companies.
  • Page 40 Caller ID CHRISTINE SMITH 888-722-7702 10:01 11/23 �aller ID operation How the caller ID history (call log) works The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory.
  • Page 41: Memory Match

    Caller ID Chris 888-722-7702 10:01 11/23 HANDSET 1 6 MISSED CALLS Robert Brown 888-883-2445 10:31 11/23 �aller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory.
  • Page 42: To Review The Caller Id History

    Caller ID HANDSET 1 6 MISSED CALLS Robert Brown 888-883-2445 10:31 11/23 Charlie Johnson 800-222-3111 10:21 11/23 The various dialing options are: 883-2445 888-883-2445 Press # 1-888-883-2445 1-883-2445 883-2445 1-883-2445 Press 1 888-883-2445 1-888-883-2445 NOTES: 1. You may need to change how a caller ID number will be dialed if the entry is not displayed in the...
  • Page 43: Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently.
  • Page 44 Answering system About the answering system The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum recording time is 14 minutes. Messages will remain available for replay until you delete them.
  • Page 45: Day & Time Announcement

    Answering system NOTE: If the clock is not set when a message is recorded, the system will announce "Time and day not set" before the message is played. Day & time announcement Before playing each message, the answering sys- tem announces the day and time the message was received.
  • Page 46: Answering System Mode

    Answering system Answering system mode Unless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages.
  • Page 47: Outgoing Announcements

    Answering system Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording. To play your current outgoing announcement 1.
  • Page 48 Answering system Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear “Announcement. Press PLAY or press RECORD." 2. Press PLAY /STOP 3. Press DELETE during playback to delete your announcement. "Announcement deleted." will be announced. Press ANNC. to exit the announcement menu. When your announcement is deleted, calls will be answered with the prerecorded announcement previously described on page 44.
  • Page 49: Answering System Setup

    Answering system NOTE: To adjust the voice prompt volume, press VOLUME Answering system setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. 1. When the phone is idle, press SETUP repeatedly to hear the feature settings.
  • Page 50 Answering system Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.
  • Page 51 Answering system Answering system setup Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting: 1. Press SETUP twice. The system will announce “Base ringer,”...
  • Page 52 Answering system NOTE: The message alert tone will beep only if all the conditions below are met: Answering system is on. Message alert tone setting is on. There are new messages. Answering system setup Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base will beep every 10 seconds.
  • Page 53: Message Playback

    Answering system Message playback Press PLAY /STOP The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first).
  • Page 54: Recording & Playing Memos

    Answering system Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo: 1 Press RECORD.
  • Page 55: Message Counter Displays

    Answering system Message counter displays The message counter usually displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. 0 (flashing) The clock needs to be set (page 42). 1-99 Total number of messages and memos, or message number currently playing.
  • Page 56: Remote Access

    Answering system NOTES: 1. If a valid remote access code is not entered, the call will be ended automatically. 2. If you pause for more than four seconds during remote access, you will hear a help menu listing all features and commands.
  • Page 57: Appendix A, Screen Icons

    Appendix A Screen icons, lights & tones Screen icons & alert tones Screen icons HANDSET 1 25 MISSED CALLS MUTE 11/23 10:21 Handset tones Two short beeps Four short beeps Four beeps followed by a pause and another four beeps Two beeps Three rising tones Telephone base tones...
  • Page 58: Screen Messages

    Appendix B Handset display screen messages Screen display messages PHONE ENDED CALL LOG EMPTY DIRECTORY EMPTY LIST FULL MUTED SPEAKER LOW BATTERY INCOMING CALL NEW VOICEMAIL XX MISSED CALLS CONNECTING ... ** PAGING ** OTHER HANDSET IS CALLING LINE IN USE NO LINE ALREADY SAVED SAVED...
  • Page 59: Handset Display Screen Messages

    Appendix B Handset display screen messages Screen display messages CHARGING UNABLE TO CALL TRY AGAIN NOT AVAILABLE AT THIS TIME MICROPHONE ON INTERCOM ENDED CALLING OTHER HANDSET TRANSFER TO: NO SIGNAL, CALL ENDED HS X REGISTERED The handset registration is CALL TRANSFERRED An outside call from one handset is AT&T411 A handset with a low battery has...
  • Page 60: Appendix C, Maintenance

    Appendix C Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. Save the original packing materials to pro- tect your telephone if you ever need to ship it.
  • Page 61: Information

    Appendix D Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 62: Especially About Cordless Telephones

    Appendix D Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 63: Save These Instructions

    Appendix D Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients •...
  • Page 64: Acta

    Appendix E F�� Part 68 and A�TA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 65 Appendix E F�� Part 68 and A�TA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging Perform such activities in off-peak hours, such as early morning or late evening.
  • Page 66: Appendix F, Fcc Part 15

    Appendix F F�� Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 67: Appendix G, Limited Warranty

    Appendix G Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit 1 (800) 222-3111 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 68 Appendix G Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 69 Appendix G Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; Include “valid proof of purchase”...
  • Page 70: Specifications

    Appendix H Technical specifications DECT 6.0 digital technology This technology digitally transmits your voice across multiple channels using the newly available DECT 6.0 frequency band. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than the 2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers.
  • Page 71: Troubleshooting

    Appendix I Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at 1 (800) 222-3111 My phone • Make sure the power cord is securely plugged in. doesn’t work • Make sure that the battery connector is securely plugged at all.
  • Page 72 Appendix I Troubleshooting • Eliminate any background noise. Noise from a television, • If the other phones in your home are having the same My cordless • Make sure the power cord is securely plugged into the handset isn’t performing normally.
  • Page 73 Appendix I Troubleshooting The batteries • If the cordless handset is in the telephone base or will not hold a charge. • Charge the battery in the cordless handset for at least • • You may need to purchase a new battery. Please refer to •...
  • Page 74 Appendix I Troubleshooting • If your phone is plugged in with a modem or a surge • Relocate your phone to a higher location. The phone • If the other phones in your home are having the same I hear other •...
  • Page 75 Appendix I Troubleshooting • Test a working phone at the phone jack. If another • Other electronic products can cause interference with • Re-install the battery, and place the cordless handset in • Your line cord might be malfunctioning. Try installing a My calls cut in and •...
  • Page 76 Appendix I Troubleshooting The charge • Make sure the power and line cords are plugged in cor- light is off. rectly and securely. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cord- less handset and telephone base to reset.
  • Page 77 Appendix I Troubleshooting Incomplete • If a caller leaves a very long message, part of it may be messages. • If the caller pauses for longer than seven seconds, the • If the system’s memory becomes full during a message, •...
  • Page 78 Appendix I Troubleshooting System does • Make sure the answering system is on (see page 43). not record • Make sure the memory of the answering system is not message. Outgoing • When you record your announcement, make sure you announcement is not clear.
  • Page 79: Index

    Index AC adapter, 6 Alert tones, 49 Answering calls, 21 Answering system, 40-53 Auto off, 22 Battery charging, 8 Battery installation, 8 Base ringer volume, 48 Belt clip, 9 Call intercept, 43 Call screening, 43 Call transfer, 28 Call waiting, 24 Caller ID (CID), 36 add entries to phone directory, 39 delete entries, 39...
  • Page 80 Index Receiving calls, 21 Redial, 22 Remote access, 53 Ringer silencing, 20 Ring tone options, 17 Ringer volume, base, 48 handset, 16 Search for names, 34 Speakerphone, 21 Technical specifications, 67 Telephone operating range, 67 Temporary ringer silencing, 20 Troubleshooting, 68-75 Voicemail, 4, 54 Voicemail waiting indicator, 19 Voice prompts, 41...
  • Page 81: Remote Access Wallet Card

    Skip the message ... Record announcement ... Turn system off or on ... End remote access call ... Model name: SL87218 Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P.
  • Page 82 www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in �hina. Issue 4 AT&T 07/08.

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