Epson WorkForce WF-2510WF User Manual page 6

User's Guide
Error Indicators
Error Messages on the Control Panel. . . . . . . . . . 118
Troubleshooting for Printing/Copying
Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 120
Checking product status. . . . . . . . . . . . . . . . . 121
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Removing jammed paper from inside the
product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Removing jammed paper from the Automatic
Document Feeder (ADF). . . . . . . . . . . . . . . . . 125
Preventing paper jams. . . . . . . . . . . . . . . . . . . 127
Reprinting after a paper jam (for Windows
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 128
Horizontal banding. . . . . . . . . . . . . . . . . . . . . 129
Vertical banding or misalignment. . . . . . . . . . 129
Incorrect or missing colors. . . . . . . . . . . . . . . 129
Blurry or smeared print. . . . . . . . . . . . . . . . . . 130
Miscellaneous Printout Problems. . . . . . . . . . . . . 131
Incorrect or garbled characters. . . . . . . . . . . . . 131
Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 131
Printout has a slight slant. . . . . . . . . . . . . . . . . 131
Size or position of copied image is incorrect. . . 131
Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 132
Blank pages print. . . . . . . . . . . . . . . . . . . . . . 132
Printed side is smeared or scuffed. . . . . . . . . . 132
Printing is too slow. . . . . . . . . . . . . . . . . . . . . 132
Paper Does Not Feed Correctly. . . . . . . . . . . . . . 133
Paper does not feed. . . . . . . . . . . . . . . . . . . . . 133
Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 133
Paper is improperly loaded. . . . . . . . . . . . . . . 134
Paper is not ejected fully or is wrinkled. . . . . . . 134
The Product Does Not Print. . . . . . . . . . . . . . . . 134
All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 134
Only the power light is on. . . . . . . . . . . . . . . . 134
An ink error is indicated after you replace the
cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Increasing the Print Speed (For Windows Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 137
Printing plain papers quietly. . . . . . . . . . . . . . 137
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Screen or Status Light. . . . . . . . . . . . . . . . . . . . . 138
Problems When Starting a Scan. . . . . . . . . . . . . . 138
Contents
Using the Automatic Document Feeder (ADF)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using the button. . . . . . . . . . . . . . . . . . . . . . . 139
Using scanning software other than Epson
Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Problems When Feeding Paper. . . . . . . . . . . . . . 140
The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 140
Multiple sheets of paper are fed. . . . . . . . . . . . 140
The paper jams in the Automatic Document
Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . 140
Problems With Scanning Time. . . . . . . . . . . . . . 141
Problems With Scanned Images. . . . . . . . . . . . . . 141
Scan quality is unsatisfactory. . . . . . . . . . . . . . 141
The scanning area or direction is
unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 142
Problems Remain After Trying All Solutions. . . . 143
Troubleshooting for Faxing
Cannot send and receive fax. . . . . . . . . . . . . . . . . 144
Quality problems (sending). . . . . . . . . . . . . . . . . 144
Quality problems (receiving). . . . . . . . . . . . . . . . 145
Answering machine cannot answer voice calls. . . 145
Incorrect time. . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Product Information
Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 146
System Requirements. . . . . . . . . . . . . . . . . . . . . 146
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 146
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 147
Technical Specifications. . . . . . . . . . . . . . . . . . . . 147
Printer specifications. . . . . . . . . . . . . . . . . . . . 147
Scanner specifications. . . . . . . . . . . . . . . . . . . 149
Automatic Document Feeder (ADF)
specifications. . . . . . . . . . . . . . . . . . . . . . . . . 150
Fax specifications. . . . . . . . . . . . . . . . . . . . . . 150
Network interface specification. . . . . . . . . . . . 151
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Environmental. . . . . . . . . . . . . . . . . . . . . . . . 154
Standards and approvals. . . . . . . . . . . . . . . . . 154
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Where To Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . 157
Contacting Epson Support. . . . . . . . . . . . . . . . . . 157
Before Contacting Epson. . . . . . . . . . . . . . . . . 157
Help for Users in Europe. . . . . . . . . . . . . . . . . 158
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