Before Calling Service Personnel - Toshiba TLP-511U Owner's Manual

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Before calling service
personnel
Check the following points before asking for
support service.
Refer also to "Trouble indications".
The power does not come on.
• The power cord is disconnected.
Firmly plug in the power cord.
• The lamp cover is not attached correctly.
Attach the cover correctly.
The power turns off while using the
projector.
• The ambient temperature of the
projection room is too high.
Lower the ambient temperature of the
projection room, and turn the power
on.
No image appears.
• The lens cover is on.
Take off the lens cover.
• The wrong input is selected.
Select the input source correctly.
• The muting mode is on.
Press MUTE to restore the picture.
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• The "Brightness" adjustment is at its
darkest.
Make the "Brightness" adjustment.
• The source is not correctly connected to
the projector.
Connect the source correctly to the
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projector.
No sounds are heard.
• The wrong input is selected.
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Select the input source correctly.
• The audio muting mode is on.
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Press MUTE to restore the sound.
• The sound volume is at the minimum.
Adjust the sound volume on the
menu.
• The source is not correctly connected to
the projector.
Connect the source correctly to the
projector.
The images are blurred. Focusing is
uneven.
• The lens is dirty.
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Clean the lens.
Use a lens cleaner to clean the lens.
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• The picture is out of focus.
Focus the picture. 21
• The projection distance is not
appropriate.
Adjust the distance properly.
• The projecting light is not hitting the
screen squarely.
Adjust the projecting direction so that
the light hits the screen squarely.
• The "Brightness", "Contrast", "Sharpness"
or "Phase" adjustments are not correct.
Make the "Image" or "Picture"
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adjustments.
The pictures are dim.
• The "Brightness" or "Contrast"
adjustments are not correct.
Make the "Picture" adjustments.
• The lamp life is ending.
Replace the lamp. 42
The colors are faint. The colors are strange.
• The "Color", "Tint", "R-Level", "G-Level" or
"B-Level" adjustments are not correct.
Make the "Picture" adjustments.
• The lamp life is ending.
Replace the lamp.
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