Page 1 User Manual Document revision 90.3 (18. 12. 2009) C opyright AVG Technologies C Z, s.r.o. All rights reserved. All other trademarks are the property of their respective owners. This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, C opyright (C ) 1991-2, RSA Data Security, Inc.
Page 2: Table Of Contents
Contents ........................8 1. Introduction ......................8 1.1 AVG 9.0 Anti-Virus Business Edition scheme ......................10 1.2 Key features and functions ......................11 1.3 Operating Systems Supported ......................12 1.4 Minimum Hardware Requirements ......................13 1.5 Recommended Hardware Requirements ......................13 1.6 Network Requirements...
Page 3 3.5 UpdateProxy role ......................37 3.5.1 Update servers ......................41 3.6 Configuration overview ........................43 4. AVG Network Installer Wizard Basic Mode ......................43 4.1 Remote Installation on Windows XP Home ......................43 4.2 Recommendations for Components ......................44 4.3 Welcome ......................
Page 4 6.3.2 Scan Results Synchronization ......................111 6.3.3 Station Components States Synchronization ......................113 6.4 Stations ......................113 6.4.1 Non-Compliant Stations ......................113 6.4.2 Stations with AVG Firewall ......................113 6.4.3 New Stations ......................113 6.4.4 Filtering ......................117 6.5 Servers ......................117 6.5.1 AVG Admin servers...
Page 5 ........................140 8. AVG Admin Lite ......................140 8.1 AVG Admin Deployment Wizard Lite ......................140 8.1.1 Configuration Overview ......................140 8.1.2 Completion ......................143 8.2 AVG Network Installer Wizard Lite ......................143 8.2.1 Installation Settings ......................143 8.2.2 Creation of AVG Installation Script ......................
Page 6 11.3 How to Synchronize Stations ......................202 11.4 How to solve Update related issues ......................203 11.5 How to install AVG remotely on Windows XP Home ......................204 11.6 How to Change User Interface Language ......................205 11.7 How to Control station users actions ......................
Page 7 ......................231 15.1.3 AVG Admin Server 9.0 for Linux Beta Installation ......................231 15.1.4 License ......................231 15.1.5 AVG Admin Server 9.0 for Linux Beta Configuration ......................231 15.1.6 Installation Verification ......................231 15.1.7 Installation Troubleshooting ......................235 15.2 Start-up Parameters ......................
Page 8: Introduction
Important notice: The document may contain references to other user guides, especially the Internet Security guide. If you are not familiar with the AVG User Interface and AVG advanced/Firewall settings we strongly recommend that you download all relevant guides in advance from the http://www.avg.com...
Page 9 AVG DataCenter. AVG Admin Server also works as a local update source. If you deploy the UpdateProxy role to multiple servers, you can then use them for updating stations and keeping the bandwidth/load in balance.
Page 10: Key Features And Functions
AVG 9.0 Anti-Virus Business Edition offers the following functions: Remote installation · Using this function you can easily install AVG on all stations in the local network. This remote installation is secured by the AVG Network Installer Wizard – a...
Page 11: Operating Systems Supported
AVG 9.0 Anti-Virus Business Edition full functionality is provided by the AVG Admin Console, and the AVG DataCenter. If you do not need the full functionality, it is possible to install and deploy only AVG Admin Lite (for installation scripts generation and local update source).
Page 12: Minimum Hardware Requirements
· MS Windows 7 x64, all editions · The AVG Admin Server for Linux is supported in the Redhat, Suse, Mandriva, Ubuntu, Debian and possibly other i386 based Linux distributions. 1.4. Minimum Hardware Requirements Minimum hardware requirements for AVG 9.0 Anti-Virus Business Edition and related components are as follows: Intel Pentium CPU 1.5 GHz...
Page 13: Recommended Hardware Requirements
512 MB of RAM memory · 1.6. Network Requirements To be able to successfully install AVG on stations remotely, it is necessary to take some steps in advance. Note: If you experience any problems with the remote administration/installation/ connection even after reviewing the chapters below, please try to find the proper answer in the FAQ (Frequently Asked Questions) located at http://www.avg.com/faq.
Page 14: Ports To Be Allowed For Remote Administration
RPC: Remote Procedure Call · To be able to launch the AVG Agent on the remote station, you need to allow the following ports in the firewall on the station – TCP and UDP port 135. Communication on TCP port number 6150 ·...
Page 15: Migrating Stations From Previous Version
AVG Admin console, you need to allow TCP port 4158 (predefined by default). This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station (via upper menu Tools/Advanced Settings Remote Administration).
Page 16: Avg 9.0 Anti-Virus Business Edition Installation
2. AVG 9.0 Anti-Virus Business Edition Installation In order to be able to remotely install AVG on stations, you must first install AVG 9.0 Remote Administration and its components. The whole process consists basically of two steps: Components Installation ·...
Page 17: Avg Admin Server
2.1.6. Server roles There are two roles that can be deployed after installation on AVG Admin Servers. The selection of roles is a key part of the deployment process that will take place right after product installation. The roles are as follows: DataCenter role ·...
Page 18: Language Selection
2.3. Language Selection The welcome dialog appears in the language of the operating system to which AVG 9.0 Anti-Virus Business Edition is being installed. You can switch to another language and confirm your choice by pressing the Next button. 2.4. License Agreement This dialog window offers the full wording of the AVG 9.0 Anti-Virus Business Edition...
Page 19: Installation Type
2.5. Installation Type In this dialog select which type of Remote Administration you wish to install. You have the following options: Full Installation · This is the recommended option. It will install all possible components. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 20: Personalize
Click the Next button to continue. 2.7. Destination Folder You have to specify the destination folder where AVG 9.0 Anti-Virus Business Edition (and its components) will be installed. If you want to select another directory, specify the directory path or choose a directory from your local disk by pressing the Browse button.
Page 21: Component Selection
To confirm creating the directory, press the Yes button. 2.8. Component Selection The new dialog window asks you to select those AVG 9.0 Anti-Virus Business Edition components you want to install (this does not apply to the Lite installation option).
Page 22: Installation Summary
Note: If you want to use Graphic reports, install the component on the computer where you install AVG Admin Server, and on each computer where you install AVG Admin Console. Graphic reports are generated by the AVG Admin Server and can be viewed from the AVG Admin Console.
Page 23: Installation Complete
For more information see the AVG Admin Deployment Wizard chapter. Note: You must go through this wizard in order to make AVG 9.0 Anti-Virus Business Edition function properly. AVG Admin Deployment Wizard Lite · This Wizard will start if you chose Lite Installation in the Installation type dialog.
Page 24: Avg Admin Deployment Wizard
Using the wizard, you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network. The wizard leads you through the configuration process in a few steps listed in the following summary.
Page 25: Introduction
The first dialog explains the purpose of the Wizard and briefly describes two main options. Click the Next button to proceed to the next step. Note: We strongly recommend you complete this wizard in order to make the AVG Admin Server run correctly.
Page 26: Role Selection
3.3. Role Selection This screen displays information on the AVG Admin Server current state. When everything is correct, the respective information is displayed in green text. If this is not your first run and everything seems to be correct (i.e. up-to-date with no warnings or errors), there is no need to go through the configuration process again (unless you wish to change something).
Page 27: Datacenter Role
DataCenter Role chapter. 3.4. DataCenter Role If you have selected in the Current state of AVG Admin Server step (see chapter Role Selection) the DataCenter Role, one of the following dialogs will be displayed: If there is an existing database with stations detected, the Wizard will offer you to backup its contents first.
Page 28 In the next step you can optionally check the Username and Password checkboxes and fill-in your preferred user name and password that will be required each time you launch the AVG Admin Console, AVG Admin Server Deployment Wizard or process stations update.
Page 29 If you are deploying the DataCenter role for the first time or you decided to create a new database, you will need to choose a database engine now. Select the database system corresponding to your needs. These options are available: A V G 9 .0 A nti- V irus Bus ines s E dition ©...
Page 30: Firebird
We recommend to use this database engine in very large networks (with more than 1000). It is not a standard part of AVG 9.0 Anti-Virus Business Edition and a commercial license may be needed for use in a commercial environment.
Page 31: Ms Sql Server Express Edition
AVG Admin Server connection) User password - type in a preferred new password for the database (to be · used for AVG Admin Server connection) Continue to the next step - Data Import - by pressing the Next button.
Page 32: Ms Sql Server
· for AVG Admin Server connection). User password - type in a preferred new password for the database (to be · used for AVG Admin Server connection). Press the Next button and continue to the next step - Data Import.
Page 35: Data Import
Choose your backup folder by clicking this button and find the folder, where the original files for import are stored. If you are currently upgrading from the former 8.5 version, you can import your AVG DataCenter 8.5 data in this dialog. For more information please consult Importing Stations and Settings from AVG DataCenter 8.5...
Page 36: Server Access
In this step you can optionally check the Username and Password checkboxes and fill-in your preferred user name and password that will be required each time you launch the AVG Admin Console, AVG Admin Server Deployment Wizard or process stations update.
Page 37: Updateproxy Role
3.5. UpdateProxy role This dialog will appear, if you chose to deploy the UpdateProxy role in the Role Selection dialog. You must choose a folder, into which the update files will be downloaded and stored. If the folder does not exist, you will be asked if you want to create it. Click this button to select the folder.
Page 38: Update Servers
3.5.1. Update servers This dialog lets you choose update servers, from which the update files will be downloaded by AVG Admin Server (for further distribution). If you are unsure about these settings, we recommend keeping the default configuration. If you for some reason do not wish to download Anti-Spam updates, uncheck the Allow downloading of Anti-Spam updates item.
Page 39 Enter the complete server address into the URL field including http:// prefix and port number, if other than 80. The following buttons are also available: Edit - for changing the address of the selected server. Delete - for deleting the selected server address. The servers are listed by priority.
Page 40 URL into the list of update servers applicable for station settings. From the drop down menu select one of the following: Do not write to DC - the currently deployed AVG Admin Server URL will not be · written to any of the DataCenter settings.
Page 41: Configuration Overview
Check the Update Anti-Spam via AVG Admin Server item to update Anti-Spam database directly via the AVG Admin Server. Note: In order to use this checkbox, it is necessary to move the AVG Admin Server UpdateProxy to the first place in the list. To do so, use the Move up button.
Page 43: Avg Network Installer Wizard Basic Mode
Before installing AVG on stations, please review the following recommendations regarding individual components. Note: The basic mode of the AVG Network Installer Wizard does not allow selection of individual components for installation. To choose custom components you will need to use Advanced mode of the Wizard.
Page 44: Welcome
4.3. Welcome If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file (available in the final step), you can load the settings now by choosing the Load settings button.
Page 45: Installation Method
Remote network installation · This option allows you to install AVG on stations available in the local network (computers selected from the domain, Active Directory, according to IP ranges, imported from a list etc.). You can also use this option for removing stations from a former AVG Datacenter (and moving them to a new one).
Page 46: Remote Network Installation
4.5. Remote Network Installation For proper remote installation, the wizard will first install and start the AVG Agent service on the target station, then transfer the AVG installation files and process the installation accordingly.
Page 47 Name field, do not select the respective check box, and leave the default system settings to be used. Folder with the AVG installation package - type in the full path to AVG · installation package or use this button to select the proper folder.
Page 48 · AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option. Add new station into group - If you prefer to automatically add new station(s) ·...
Page 49 · from the Active Directory. The AVG Agent password section contains a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 50: All Stations From The Domain
Once set, no operations using the wizard can be performed on the remote stations without knowing the password. The password is related to the AVG Agent service only, and it does not influence any other remote station settings.
Page 51 Note: If AVG installation is successful, the AVG Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of ·...
Page 52: Enter An Ip Range
4.5.2. Enter an IP Range If you choose to install AVG remotely according to an IP range, the following dialog will appear: You need to specify the scanning range by entering the IP addresses here. In the From field enter a starting IP address and in the To field enter an ending address.
Page 53 Note: If AVG installation is successful, the AVG Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of ·...
Page 54: Import Stations From File
DataCenter chapter. If you choose to install AVG remotely on stations selected from a file, you will see a dialog asking for the file. Locate the file and confirm your choice. The source file format contains one station name per line in simple text format.
Page 55: Select A Single Station
4.5.4. Select a Single Station If you choose to install AVG remotely only on a single station, the following dialog will appear: Click either the Computer name or IP address field and fill in the proper name or IP address.
Page 56 Note: If AVG installation is successful, the AVG Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of ·...
Page 57: Select From Active Directory
Note: If AVG installation is successful, the AVG Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of ·...
Page 58: Remote Network Installation - Final Steps
Once you are ready to proceed, select the desired stations and click on the Install button to begin remote installation. If you selected only some stations from the list, AVG installation will be performed on these stations only. Otherwise installation will be performed on all listed stations.
Page 59 AVG will then be transferred to the station and installed. You will see on each line, if the installation was successful (however it may take some time to process).
Page 60: Creation Of Avg Installation Script
Click Finish button to close the wizard. 4.7. Creation of AVG Installation Script Selecting the Creation of AVG installation script option, the wizard will create an installation script in a selected directory. The content of the directory can then be used for installation from CD, network folder or copied directly to a station.
Page 61 The first step contains an overview of this option. Click Next to continue. During this step it is necessary to define the following installation parameters: License information – type in the license data such as Name, Company, and · License number (mandatory value). If you wish to use the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used.
Page 62 Folder with the AVG installation package - type in the full path to the AVG · installation package or use this button to select the correct folder. If you have not downloaded the package yet, click the Download button and use the wizard to download the installation file for you into the selected folder.
Page 63 Select folder where the installation script file will be stored - Tick this · checkbox and choose a custom directory for storing the installation script. Create a subfolder for AVG 9.0 installation files - Tick this checkbox if you · prefer AVG setup files to be stored in a subfolder.
Page 64 the output script will then look for the installation files in the exactly same path, which will be most likely different on the target station, where you will execute it and therefore script would not work.) This step contains a preview of both setup and configuration files. The first tab contains information about the setup file and the second contains information about the presets.
Page 65 The Save settings button allows you to save the previously selected configuration. You can reuse it when running this wizard again simply by loading the settings at the very beginning. Click the Finish button to close the wizard. There are several options for how to use the produced script file. Here are the two most common examples: To use the script saved to a folder: Copy the whole contents of the previously chosen folder to your station.
Page 66 If the autorun feature is enabled in the station's operating system and you chose to create the autorun.inf file during script preparation, the installation will start automatically. If not, open the removable device disk letter and run the AvgSetup.bat file manually.
Page 67: Avg Network Installer Wizard Advanced Mode
5. AVG Network Installer Wizard Advanced Mode The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on-site installation. The Advanced mode is intended for experienced users who want to manually configure the installation script (functionality, parameters, AVG behavior) according to their own needs.
Page 68: Welcome
5.1. Welcome If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file (available in the final step), you can load the settings now by choosing the Load settings button. To revert to the original settings preset by default, press the Default settings button.
Page 69: Installation Method
Remote network installation · This option allows you to install AVG on stations available in the local network (computers selected from the domain, Active Directory, according to IP ranges, imported from a list etc.). You can also use this option for removing stations from a former AVG Datacenter (and transferring them to a new one).
Page 70: Remote Network Installation
5.3. Remote Network Installation For correct remote installation, the wizard will first install and start the AVG Agent service on the target station, then transfer the AVG installation files and process the installation accordingly. Before you proceed, please review the network requirements and exceptions regarding remote AVG installation.
Page 71 Name field, do not select the respective check box, and leave the default system settings to be used. Folder with the AVG installation package - type in the full path to the AVG · installation package or use this button to select the proper folder.
Page 72 In this step, you can choose if you wish to install AVG with default settings or select custom components. Install AVG with default settings - Choose this option if you prefer the default · components to be installed. Select installation components - Select this option to view a tree structure ·...
Page 73 In the Setup parameters section you can choose from the following options: Quit setup if AVG 9.0 is already installed - the remote administration will not · proceed when AVG 9.0 is already present on the target station. Kill all running applications that prevent installation - the remote installation ·...
Page 74 Setup language - choose a custom language for AVG installation. · Select folder where AVG 9.0 setup LOG file will be stored - if you prefer a · custom location for setup log files, select it here (the folder must already exist on the target station).
Page 75 · AVG DataCenter connection string field. If applicable also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option. Add new station into group - If you prefer to automatically add new station(s) ·...
Page 76 If you choose a logging level option other than Logging off, the Log file name field will become active: The Log file name – fill in the name of the log file. The AVG Agent service will store the log files under the selected name on remote stations, where the service should be installed.
Page 77 Such a list can be generated from a previous version of AVG Remote Administration (7.5). The source text file contains one station name or an IP address per line.
Page 78 Once set, no operations using the wizard can be performed on the remote stations without knowing the password. The password is related to the AVG Agent service only, and it does not influence any other remote station settings.
Page 79: All Stations From The Domain
Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of · stations that do not contain AVG installation.
Page 80: Enter An Ip Range
5.3.2. Enter an IP Range If you choose to install AVG remotely according to an IP range, the following dialog will appear: You need to specify the scanning range by entering the IP addresses here. In the From field enter a starting IP address and in the To field an ending address.
Page 81 Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of · stations that do not contain AVG installation.
Page 82: Import Stations From File
Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of · stations that do not contain AVG installation.
Page 83: Select A Single Station
5.3.4. Select a Single Station If you choose to install AVG remotely only on a single station, the following dialog will appear: Click either the Computer name or IP address field and fill in the proper name or IP address.
Page 84 Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of · stations that do not contain AVG installation.
Page 85: Select From Active Directory
Agent will be removed and therefore the installation log will not be possible to retrieve. Export stations without AVG to a file - this option will create a file with list of · stations that do not contain AVG installation.
Page 86: Remote Network Installation - Final Steps
Once you are ready to proceed, select the desired stations and click on the Install button to begin remote installation. If you select only some stations from the list, AVG installation will be performed on these stations only. Otherwise installation will be performed on all listed stations.
Page 87 AVG should be then transferred to the station and installed. You will see on each line, if the installation was successful (however it may take some time to process).
Page 88: Creation Of Avg Installation Script
Click Finish button to close the wizard. 5.5. Creation of AVG Installation Script Selecting the Creation of AVG installation script option, the wizard will create an installation script in the selected directory. The contents of the directory can then be used for installation from CD, network folder or copied directly to a station.
Page 89 The first step contains an overview of this option. Click Next to continue. During this step it is necessary to define the following installation parameters: A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 90 · applied for AVG Remote Administration installed on the local station. In this step, you can choose if you wish to install AVG with default settings or select custom components. Install AVG with default settings - Choose this option if you prefer the default ·...
Page 91 AVG components that can be either installed or uninstalled. From the list of components select: Components that should be installed, and mark them like this Components that should be uninstalled or not installed, and mark them like this The default settings will be used for components that you leave blank ( ).
Page 92 Setup language - choose a custom language for AVG installation. · Select folder where AVG 9.0 setup LOG file will be stored - if you prefer a · custom location for setup log files, select it here (the folder must already exist on the target station).
Page 93 · AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option. Add new station into group - If you prefer to automatically add new station(s) ·...
Page 94 Select folder where the installation script file will be stored - Tick this · checkbox and choose a custom directory for storing installation script. Create a subfolder for AVG 9.0 installation files - Tick this checkbox if you · prefer AVG setup files to be copied to and stored in a subfolder.
Page 95 your source disk drive and path is c:\avginstallation and you uncheck this option, the output script will then look for the installation files in exactly the same path, which will be most likely different on the target station, where you will execute it and the script would not work.) This step contains a preview of both setup and configuration files.
Page 96 The Save settings button allows you to save the previously selected configuration. You can use it when running this wizard again simply by loading the settings in the very beginning. Click the Finish button to close the wizard. There are several options for how to use the produced script file. Here are the two most common examples: To use the script saved to a folder: Copy the whole content of the previously chosen folder to your station.
Page 97 Insert the removable device to your station. If the autorun feature is enabled in the station's operating system and you chose to create the autorun.inf file during script preparation, the installation will start automatically. If not, open the removable device disk letter and run the AvgSetup.bat file manually.
Page 98: Avg Admin Console
· View Firewall log files · To launch the AVG Admin Console navigate to the Windows start menu and select Start/All Programs/AVG 9.0 Remote Administration/AVG Admin Console. Alternatively, you can go to your Program files folder (usually c:\Program Files), select folder AVG\AVG9 Admin\Console\ and double click AVG9AdminConsole.exe.
Page 99 AVG Admin Server · runs port is the AVG Admin Server port number. The default port value is 4158. If · the AVG Admin Server uses this default number, it is not necessary to include the number into the communication string.
Page 100: Avg Admin Console Interface Overview
6.2. AVG Admin Console Interface Overview The AVG Admin Console interface is completely customizable allowing users to move or enable/disable individual panels according to their needs. Within the default view, all six panels are visible, in addition to a navigation toolbar and upper menu.
Page 101 Keep scan results for maximum period of - simply enter number of days you wish keeping the scan results from stations. The default value is 30 days. In the next section choose, how you wish to secure your AVG DataCenter access: Free access - default settings, that will allow anyone to access the AVG DataCenter (no password is needed).
Page 102 Exit - Quits AVG Admin Console. · View menu The View menu offers the following options: Panels · Here you can show or hide individual main interface panels (Toolbar, Navigation tree, Quick help etc.) simply by checking or unchecking them.
Page 103 In the General view options section choose the viewing preferences: Periodical refresh of the current view in predefined time interval - check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view. Highlight last station contact in green if it is not older than - check the checkbox and choose a time value in minutes to enable highlighting of the Last contact cell to see if the station communicates properly.
Page 104 AVG 8.0 settings (applicable if you still have AVG 8.0 stations in your network). Enabling this option will show also virus base and AVG 8.0 versions in the Latest versions panel (menu View/Panels/The latest versions). Refresh... - refreshes all records displayed in the current view section (you can ·...
Page 105: Navigation Tree
Check for updates... - AVG Admin Console automatically, during startup, · checks if a newer version of AVG Admin Console is available. But you can also open this dialog and immediately see if a new version is available. You can also use the link in the dialog to directly download the latest installation package.
Page 106 Within the navigation tree, you will find the following sets: Stations · Servers · Scan results · Events · Notifications · Graphic reports · Licenses · Pending requests · You can find descriptions of individual items in their respective chapters. A V G 9 .0 A nti- V irus Bus ines s E dition ©...
Page 107: Records Section
6.2.3. Records Section Within the central table in the Current view section of the screen you can view data of the group selected in the navigation tree. Some sets may contain a considerable amount of data for a specific view (e.g. station/user information); that is why the relevant data is arranged into groups, and every group can be displayed when you select the corresponding tab.
Page 108: Status Panel
If you later want to go back to your previous search result, simply press F3 keyboard button. 6.2.4. Status Panel In this part of the AVG Admin Console main window you can find various system notices and information on the application functionality, communication with AVG stations, detected problems, positive scan results warnings, etc.
Page 109 If you right-click to the Status window area, you will have several options available to choose from: Show all - The status window will display all messages. · Show errors and warnings - The status window will display only error and ·...
Page 110: Quick Help Panel
both) checkboxes to set the time interval for messages to be displayed. No older or newer messages will be shown then. Disable messages filtering - switches off the messages filtering. · Save window content - allows you to save the window content to a text file at ·...
Page 111: The Latest Versions
6.2.7. The Latest Versions In this part of the AVG Admin Console main window you can find information about the current version of the virus base and AVG. The latest versions panel is located by default in the right of the screen. If the panel is not visible, you can activate it by clicking on The latest versions item in the View/Panels menu.
Page 112: Scan Results Synchronization
20 minutes when there is a scan result modification · done by a user on the station in the AVG User Interface (healing, moving to vault etc.). It is also possible to request immediate scan results synchronization from the AVG Admin Console.
Page 113: Stations
6.4. Stations The Stations item allows you to view complex information about all stations currently managed by the AVG DataCenter. The record of a station is created once the station first logs in to the AVG DataCenter. You are allowed (using the context menu over the table of groups of stations displayed in the view section) to create groups of stations, and to assign a single station into specific groups.
Page 114: Non-Compliant Stations
In this dialog, you can specify which conditions a station must fulfill in order to be considered as non-compliant. The conditions are as follows: The AVG version is outdated - a station will be considered as non-compliant if · the AVG version on the station is not up to date.
Page 115: Stations With Avg Firewall
Confirm your choice by clicking the OK button or close it by pressing Cancel. 6.4.2. Stations with AVG Firewall The Stations with AVG Firewall group contains a list of all network stations with firewall enabled. Double click your mouse or press the Enter key to open the Firewall configuration Dialog.
Page 116 Within the text filters you can use simple wildcard asterisk character (*). The wildcard character substitutes for any character or a string. For example Stat* string applied within the Station name filter will display also Station01, Station02 etc. The filtering options for Stations are as follows: Note: To use a filter, simply tick the checkbox next to its name and double click the line to insert a value.
Page 117: Servers
AVG application server component installed. 6.5.1. AVG Admin servers This item displays a list of AVG Admin servers installed. Double clicking on any server will open a configuration dialog for the given server and allow you to change configuration of the server.
Page 118 If you are using the Full access control feature (DataCenter upper main menu of the AVG Admin Console, DataCenter settings menu item) and have at least one user account created, you can use this feature to set access rights to the selected group of stations (application servers in this case).
Page 119: Filtering
AVG DataCenter. Show logs of server plugin - displays logs of the selected server component. · You can choose a custom date range. Use the Reload button to display the most current results. Show server plugin statistics - displays statistics of the selected server ·...
Page 120: Scan Results
IP address of station · Insert a custom station IP address, that you want to filter out. Station operating system · Insert a custom operating system name or its part, that you want to filter out. For example to display only all stations with Windows Server 2003 installed, input the following string: *Server 2003* Infected stations...
Page 121 Confirm scan results - will mark the selected scan results as confirmed. · Confirmation time column will then contain date and time of the confirmation. Also, you will not find the number of infections from the accepted scan result within the other reports. Update scan results - will synchronize all selected scan results again.
Page 122: Filtering
If the station is not currently active (i.e. is not connected to the AVG Datacenter), all pending operations will be processed next time the station connects. Once you request an action, then if the AVG station is active, it will try to find the requested test result and process all selected infections.
Page 123: Events
Switch off all filters. Note: All filters are case insensitive! 6.7. Events The Events item allows you to view individual events sent to AVG DataCenter as defined in the Alert Manager (see Configuration/Alert Manager Settings for more information).
Page 124: Filtering
Available right-click context menu options are as follows: Event details - displays details of the event. · Mark as read - marks the event as read. · Delete selected events - removes chosen events. · 6.7.1. Filtering You can apply various listing filters to the current view. The filters are available by default from the bottom left Filter panel.
Page 125: Notifications
AVG Admin Console. Note: Proper dispatch of e-mail notifications requires correct SMTP server definition on the Configuration / AVG Admin Server Settings / E-Mail tab. To activate a notification you need to right click on its line and from the context menu select Active.
Page 126: Condition Tab
6.8.1. Condition Tab On this tab you can customize under which conditions the notification should be sent. Check the Send a notification message when the condition is fulfilled checkbox to receive an e-mail once the above mentioned parameters or the condition generally is met.
Page 127: Message Tab
6.8.2. Message Tab On this tab you can customize the notification message itself. The available fields are as follows: To - insert a message recipient address (in the form example@somedomain.com). · Subject · Notification header · Notification body · Notification footer ·...
Page 128: Graphic Reports
The variable will be converted to a real value once the message is sent from the AVG DataCenter. The possible variables (macros) are as follows: %AVG_StationName% - name of the station. · %AVG_StationDomain% - The domain name in which the station exists (if ·...
Page 129: Report Templates
Generate report from template menu item. If you prefer only to display a preview of the report layout, select Template preview. All stations - shows all stations registered in the AVG Admin Console · Available parameters: Minimum count of infected objects - type in the minimum count of infected objects on station.
Page 130: Report Schedules
Type of Chart - choose the requested chart type (default selection is pie chart). Most infected stations - shows top infected stations. · Available parameters: Stations count in report - limit the number of stations in the report. 0 = unlimited.
Page 131 The Report Schedule is active - use this function to activate or disable · selected report(s). Remove - removes selected reports from AVG DataCenter. · By default, there are no schedules available. To prepare a new scheduled report, right-click in the Report schedules area and select the Define a new schedule item from the menu.
Page 132 Fill in the Name and Description. Proceed to the next dialog by pressing the Next button. From the rollover menu select which template you want to use for your scheduled report. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved. 1 3 2...
Page 133 If there are additional parameters available for the selected report, fill in the requested values, or leave the default values. For more information on templates, see the Report templates section above. Once ready, press the Next button. In this dialog, choose whether you want to generate the report only once in the selected time, or to generate the report periodically: A V G 9 .0 A nti- V irus Bus ines s E dition ©...
Page 134 AVG Admin Server (E-mail tab). To configure the SMTP/E-mail settings now, click on the AVG Admin Server settings Note: To learn more about configuring the AVG Admin Server settings for sending E- mail, see the E-mail tab topic in the Configuration/AVG Admin Server Settings chapter.
Page 135: Generated Reports
If you do not select to receive the report as an attachment, you will only receive a notification e-mail and will have to review the report manually within the AVG Admin Console. Once ready, proceed to the final screen by pressing the Next button.
Page 136: Licenses
The filtering options for the Generated reports are as follows: Note: To use a filter, simply tick the checkbox next to its name and double click the line to insert a value. The results will be displayed immediately. Report template ·...
Page 137: Stations
Synchronization process chapter. 6.11. Pending Requests This item allows you view all currently pending requests sent from the AVG Admin Console. You can also delete them by right-clicking on them and selecting Delete selected requests from the context menu. 6.11.1. Filtering You can apply various listing filters to the Pending requests view.
Page 138 Double-click the field to insert a custom station name to be filtered out. From · Insert a custom date and time value, that you want to filter out. · Insert a custom date and time value, that you want to filter out. To disable a filter, simply uncheck the checkbox next to its name or right-click in the filters window and from the context menu select Switch off all filters.
Page 139: Avg Admin Server
AVG DataCenter using the TCP protocol (or the HTTP protocol, to be exact) that is a part of each Windows operating system installation. Therefore, the AVG stations do not need any other third party component to be able to connect to the remote administration system.
Page 140: Avg Admin Lite
- only allows AVG Installation Script · creation. In order to install and use only the AVG Admin Lite features, you must have chosen the Lite Installation option during the AVG 9.0 Anti-Virus Business Edition installation process (For more information see chapter Installation type).
Page 141: Configuration Overview
8.1.1. Configuration Overview This section contains an overview of the configuration, that is going to be deployed on your server. Basically only the UpdateProxy role will be deployed to your server. The UpdateProxy role serves as a proxy server for downloading and distributing updates to your stations.
Page 142: Completion
If everything went smoothly, you will see a dialog similar to the one above. Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 143: Avg Network Installer Wizard Lite
8.2. AVG Network Installer Wizard Lite The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process. The script can then be used to install AVG on your stations. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 144: Installation Settings
8.2.1. Installation Settings Fill in the requested values. License number is a mandatory field that must be filled in. Alternatively you may check the Name and/or Company checkboxes and fill in the appropriate values. If you want to change an existing license number already used in a previous local installation, push the License number change button and input a new license number and/or other optional details.
Page 145: Creation Of Avg Installation Script
In this dialog you need to choose, where the installation script will be saved. If the location does not contain the latest AVG installation package, the wizard will try to download the file from the Internet once you click the Next button. In such a case please make sure your Internet connection is available.
Page 146: Completion
8.2.3. Completion If the script creation proceeded successfully, you will see a dialog similar to this one. Click the Finish button to close the wizard. To use the script saved to a folder: Copy the whole contents of the previously chosen folder to your station. Note: If you used a network folder for storing the script, you can navigate to that folder directly over the network.
Page 147 The command line window will appear and the installation will begin. Once the installation is completed, the window will close automatically. Note: You may also consider creating and distributing an AVG installation clone. For more information please consult the AVG Settings Manager chapter below.
Page 148: Avg Settings Manager
Apply configuration from file to AVG on this computer · Use this button to open an AVG configuration file (.pck) and apply it to the local installation of AVG. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 149 Clone AVG installation · This option allows you to make a copy of the local AVG installation by creating an installation package with custom options. The clone includes most of the AVG settings with the exception of the following:...
Page 150 If you run the AvgSetup.bat file, it will install AVG according to the parameters chosen above. Note: If not all buttons are clickable, then it most likely means, that there is no AVG installation available on the current computer. You need to install AVG first, in order to use this tool properly.
Page 151: Configuration
10. Configuration This chapter contains a description of configuration options for different parts of AVG 9.0 Anti-Virus Business Edition. 10.1. Shared Settings for Stations/Groups This dialog allows you to define shared settings for stations. The options are exactly the same as on the station with few exceptions described in the chapters below. If...
Page 152 exceptions in Firewall settings (see chapter Configuration/Shared Firewall Settings/ Profiles). The individual levels of priorities are set as follows (sorted from the highest to lowest priority): Shared settings for stations · Shared settings defined as mandatory in the Shared settings for stations (available through upper top menu Tools) always have higher priority than the others.
Page 153: Alert Manager Settings
The Alert Manager settings are available only from AVG Admin Console (i.e. not visible on AVG station). Here you can select, which events you wish to be sent to the AVG DataCenter and displayed in the AVG Admin Console (section Events).
Page 154 This sub tree item enables you to specify which types of events should be sent to the AVG DataCenter (and later on displayed through AVG Admin Console - Events view). Available events are shown in the dialog; mark the respective checkbox to include the event.
Page 155 Update checked · Update finished · AVG Startup · AVG shutdown · AVG component was unexpectedly terminated · License number changed · Identity Protection - a malware was detected · Identity Protection - the allowed list was changed · Identity Protection - an object was restored from the quarantine ·...
Page 156: Remote Administration
10.1.4. Allowed Actions Allowed actions are items, that can be enabled or disabled for usage on a station from the AVG Admin Console. The configuration can be set either in the Shared Settings for groups/stations or individual station settings. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 157 The feature is accessible from the Remote Administration item in the main tree as Allowed actions. By unchecking the following checkbox(es), you can forbid use of the feature for user on the station. Change of the license number - if unchecked, it will disallow users on the ·...
Page 158 Creating new PUP exceptions - if unchecked, it will disallow users on the · station to create a new exception for potentially unwanted programs. AVG user interface access - if unchecked, it will disallow users on the station · to access AVG user interface.
Page 159: License
10.1.5. License The License settings are available only from AVG Admin Console. You can set the following options: Owner name - enter a required name of the owner. · Company - enter a required company name. · License number - enter a required license number.
Page 160 In the left tree right-click on the chosen subitem under Schedules item and from the context menu choose Copy to. A new dialog will appear: A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved. 1 6 0...
Page 161 From the drop-down menu select where do you wish the configuration to be copied. You can choose Shared settings in Groups, Stations, Shared settings for application servers or Application servers. If you select Stations option, the from group drop-down menu will become available, where you can choose a group, from which the stations will be listed.
Page 162: Scheduled Scans
10.1.7. Scheduled Scans During a new scheduled scan definition, you can use either a predefined option to Scan whole computer, or choose to Scan specific files or folders. The second option allows you to select custom sections that you wish to scan: <Loc>...
Page 163: Moving Values To Groups/Servers
<Prg> · The program files (e.g. C:\Program Files\) location will be scanned. <WinDir> · The Windows folder (e.g. C:\Windows) will be scanned. <SysDir> · The Windows system folder (e.g. c:\Windows\System32) will be scanned. <SysDrv> · The system drive (e.g. C:\) will be scanned. <Temp>...
Page 164 In order to move a predefined value to all other group settings, right-click on the chosen checkbox and from the context menu select Move value to groups. You should see a changed lock icon next to the chosen configuration item: To transfer the chosen setting to other group settings click OK or Apply button.
Page 165: Anti-Spam
AVG Admin server to distribute them among your stations. The downloading of Anti-Spam updates can be switched off/on from the AVG Admin A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 166 AVG Admin Console, upper menu Tools/Shared settings for stations item. Then select Anti-Spam/Advanced Settings/Internet connection. In the Proxy server dialog insert your AVG Admin Server address including port number (default value is 4158). If your AVG Admin Server uses username and password, open also the Proxy authentication dialog and input the correct username and password.
Page 167: Shared Firewall Settings
AVG Internet Security User Guide available to download from http://www.avg.com. The following subchapters describe Firewall settings available from AVG Admin Console.
Page 168: Setting Items As Mandatory
10.2.1. Setting Items as Mandatory You can set the whole configuration as mandatory by checking the Set whole configuration as mandatory checkbox available in the General information dialog. Additionally, you can set certain individual or all settings within profiles as mandatory - to do so simply select the required profile and in the main section click the Set button to mark all items as mandatory.
Page 169: Profiles
10.2.2. Profiles Firewall profiles can be renamed/deleted/duplicated or imported only within the Shared Firewall settings. The chosen set of profiles is then automatically applied to all other Firewall settings sets (i.e. individual stations and groups). Note: The bold highlighted profile name does indicate, that the profile is set as mandatory.
Page 171: Shared Settings For Application Servers
If you require more detailed information on configuration of other items, we recommend you to consult the AVG Internet Security User Guide available to download from http://www.avg.com...
Page 172: E-Mail Scanner For Ms Exchange (Vsapi)
Options available for Anti-Spam Server for MS Exchange are exactly the same as on the station (although the predefined default settings are different). Should you require more information about individual options, please consult the AVG Internet Security User Guide available to download from http://www.avg.com...
Page 173 10.3.3. E-mail Scanner for MS Exchange (routing TA) This item contains settings of the E-mail Scanner for MS Exchange (routing transport agent). The Basic Settings section contains the following options: Enable component - uncheck to disable the whole component. · Language - select preferred component language.
Page 174: Detection_Actions
Report Potentially Unwanted Programs and Spyware threats - check this · option to report the presence of potentially unwanted programs and spyware. Scan inside archives - check this option to let the scanner look also inside · archived files (zip, rar, etc.) The E-mail attachments reporting section allows you to choose which items should be reported during scanning.
Page 175 Background scanning is one of the features of the VSAPI 2.0/2.5 application interface. It provides threaded scanning of the Exchange Messaging Databases. Whenever an item that has not been scanned with the latest AVG virus base update is encountered in the users’ mailbox folders, it is submitted to AVG for Exchange 2007 Server to be scanned.
Page 176 A specific low priority thread is used for each database, which guarantees other tasks (e.g. e-mail messages storage in the Microsoft Exchange database) are always carried out preferentially. Proactive Scan (incoming messages) · You can enable or disable the proactive scanning function of VSAPI 2.0/2.5 here. This scanning occurs when an item is delivered to a folder, but a request has not been made by a client.
Page 177 archived files (zip, rar, etc.) The E-mail attachments reporting section allows you to choose which items should be reported during scanning. The default configuration can be easily amended in the Detection actions section, part Information (see below). The following options are available: Report password protected archives ·...
Page 178 10.3.6. Document Scanner for MS SharePoint This item contains settings of the Document Scanner for MS SharePoint. The Logging settings section: Log file size - choose a preferred size of the log file. Default value: 100 MB. · The Scanning properties section: Use Heuristics - check this box to enable heuristic analysis method during ·...
Page 179 The following options are available: Report password protected archives · Report password protected documents · Report files containing macro · Report hidden extensions · There is also the following sub-item available in the tree structure: Detection actions · 10.3.7. Detection_Actions In the Detection actions sub-item you can choose automatic actions that should take place during the scanning process.
Page 180 PUP (Potentially Unwanted Programs) · Warnings · Information · Use the roll-down menu to choose an action for each item: None - no action will be taken. · Move to Vault - the given threat will be moved to Virus Vault. ·...
Page 181: Avg Admin Server Settings
AVG Admin Server status. Double click on the icon to open the AVG Admin Server Monitor dialog with basic information on the server activities. If there is no icon available, you can start the AVG Admin Server Monitor either from the Windows start menu All programs/AVG Remote Administration by selecting AVG Admin Server Monitor or from the AVG Admin Console by selecting from the upper menu Tools/AVG Admin Server settings.
Page 182: General Tab
– allows you to set up the AVG Admin Server configuration. · If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup, you can uncheck the checkbox Run AVG Admin Server Monitor at startup (not recommended).
Page 183: Datacenter Tab
· In this section you should fill in a chosen username and password for access to the AVG DataCenter. The values are optional, but we recommend setting them up to increase security. Note: This username and password apply for connecting stations to the AVG DataCenter.
Page 184 · This engine can serve over 1000 stations in large networks. It is not a standard part of AVG 9.0 Anti-Virus Business Edition and its usage is bound to the Microsoft SQL Server license. To change the database name insert a custom value into the Database name field.
Page 185: Updateproxy Tab
The DataCenter settings section contains the following option: Perform regular database backups - if checked, the AVG Admin Server will · automatically create the database backup. The backup files are stored in the...
Page 186 Move up - allows you to increase the priority of a server. Move down - allows you to decrease the priority of server. You can also check or uncheck certain entries. The AVG Admin Server will consider only checked entries.
Page 187: E-Mail Tab
10.4.4. E-mail tab This tab offers the following options: To be able to send Graphic reports by e-mail or receive notifications, you need to configure this tab first. Note: The crucial fields to be filled are located in the Server for sending e-mails (SMTP) section (see below).
Page 188: Connection String
If the AVG Admin Server is running, a dialog will prompt you to restart the server (note that the server will be inaccessible for some time during the restart).
Page 189: Proxy Server
Within the AVG 9.0 Anti-Virus Business Edition, you have basically two options for proxy server usage: Use your own proxy server to connect to the AVG update servers. In this case, you need to define the proxy server settings for all your stations. To do so,...
Page 190: Avg Admin Console
Additionally, if you need to set your internet proxy server to allow the AVG Admin Server to download update files from AVG update servers, follow these steps: Open AVG Admin Server settings from the Tools menu in the AVG Admin ·...
Page 191 If you are using the Full access control feature (DataCenter upper main menu of the AVG Admin Console, DataCenter settings menu item) and have at least one user account created, you can use this feature to set access rights to the selected group of stations.
Page 192 Delete station - will delete the station from the AVG DataCenter. · Settings - will open the Station settings dialog. · Firewall settings - will open the Firewall settings for station dialog. · Synchronize settings - will ask for immediate synchronization of stations' ·...
Page 193 This dialog allows you to find out, which stations are available (online) and which are not (offline). You will see each station's state in the column to the right of its name. To check availability again, press the Check again button, or double- click the station's name.
Page 194 Simply enter brief description of the selected station into this dialog's text box and press OK. Ask station for its description - will ask the selected station for its description. · If available, the description will be displayed in the Description column. Show Virus vault - will show the Virus vault content of the selected station.
Page 195 If you suspect or know that a file or files were incorrectly marked by AVG as infected or dangerous on one of your stations, you can use this function to send such file(s) for virus analysis to AVG VirusLab. If you wish to receive results of the analysis, please provide a working e- mail address in the available field.
Page 196: Station Groups
Fill in your e-mail address and briefly describe your problem with the station to the next field. If you need to enclose some additional files (e.g. a screenshot or some logs previously requested by AVG Technical support), use the Attach button to choose them now. To remove an unwanted attachment, select it and use the Remove button.
Page 197 Press the Enter button to confirm the creation of the group Immediately after creating the group, a new shared settings object is created in the AVG DataCenter that can be further edited. All members of the new group then automatically share this object’s configuration.
Page 198: How To
(manually) to the AVG 9.0 Anti-Virus Business Edition. This option can be used for all Windows platforms. To be able to successfully manage your AVG stations remotely, you must include the Remote Administration component during the AVG installation process. Once this component is correctly installed, you must manually specify the correct AVG DataCenter Connection String.
Page 199 Note: You can also insert the AVG DataCenter connection string directly during AVG installation on the station. To insert the string on the station, open the AVG User Interface and navigate to the Advanced settings (via upper menu Tools/Advanced Settings). Select Remote Administration group.
Page 200: How To Migrate Stations From/To Different Datacenter
Finish the deployment process as usual. 11.2.2. Migrating Stations to another AVG DataCenter In order to move your stations to a different AVG Datacenter you need to firstly deploy the AVG Admin Server to a different computer (if you have not done so already).
Page 201 Once you have your new AVG Datacenter ready, you need to provide a new connection string for all stations you wish to connect to it. To reflect the new settings of your stations, follow these steps: In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item.
Page 202: How To Synchronize Stations
First try to update the stations manually to see, if the stations are responding correctly. To do so, in the AVG Admin Console right-click on the Stations node or a particular station in stations view and from the context menu select All tasks/Ask to perform virus database update item.
Page 203: How To Install Avg Remotely On Windows Xp Home
Internet connection is working correctly, try to check the AVG Admin Server status page first. To do so open your AVG Admin Server IP address or domain name with the correct port number (default is 4158) in your web browser. For example:...
Page 204: How To Change User Interface Language
C:\Program Files\AVG\AVG9 Admin\Console For the AVG Agent to function properly, you need to copy the following files to your station first: avgagent.exe avgagent_cz.lng avgagent_fr.lng avgagent_ge.lng avgagent_it.lng avgagent_pb.lng avgagent_us.lng Once done, navigate to the folder where you saved the AVG Agent on your station and run the following command: avgagent.exe -install -start...
Page 205: How To Control Station Users Actions
This chapter shortly describes examples how an administrator can remotely control actions of AVG users on stations. By default, all actions within AVG user interface are allowed to be changed/interrupted by user on the local station. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 206: Requests Handling And Status Messages
Status Window and at the same time, the request is stored within the AVG DataCenter. Then the station is notified about the request and if it is online, it will start processing it immediately.
Page 207: How To Manage Access Rights
Duplicated requests · If a same request is sent multiple times to a station, it is not stored in AVG DataCenter and the station will only process the first one. This applies also to offline stations. In other words there is no need to send more than one request, since the duplicated requests are disregarded.
Page 208 At the bottom of the dialog choose Full access control option. A new dialog will appear: A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved. 2 0 8...
Page 209 The Account list section contains list of currently available usernames and their states. By default, there is only one account available - administrator with a blank password. If you intend keeping this account for further use, we strongly recommend to choose a proper password first (see below how to do this). The right-mouse button context menu has the following options: Active ·...
Page 210 Windows system login name. If you then logon to Windows under this username, you will also be able to login to the AVG DataCenter without entering any password. Note, that the account name or password does not have to be the same, as the Windows system login name.
Page 211: How To Maintain The Datacenter Database
No access option. 11.10. How to maintain the DataCenter database AVG DataCenter database maintenance is easy due to predefined scripts, that can be easily accessed from the Tools/Database Maintenance upper menu. The predefined scripts are as follows: Unify stations with equal identification ·...
Page 212: List Of Avg Setup Parameters
This option is recommended only to advanced users. 11.11. List of AVG Setup Parameters The following tables contain list of AVG setup parameters that can be used by advanced users to customize the AVG installation (i.e. by editing the produced installation scripts or by creating new ones).
Page 213 HIDE Starts setup in silent mode. LOG <log file path> Specifies a path to the installation log file (the path must exist). Default value: %TEMP%\avg9inst.log SCRIPT_FILE A complete path to a file with additional setup parameters. NAME <name> An user name applicable during the registration dialog.
Page 214 The list of all available feature values is available below in the next table. TARGET_DIR <path> An installation folder. QUIT_IF_INSTALLED Quits the installation if AVG is already present on the computer. KILL_PROCESS_IF_NEEDED Automatically terminates processes, that cannot be closed normally.
Page 215 DCPATH <connection_string> An connection string to a DataCenter (used by AVG Network Installer only). ADM_GRP_STATION <group_name> Adds a station to a group (used by AVG Network Installer only). SKIP_FW_CONVERSION Does not convert AVG 8.5 Firewall configuration during AVG 9.x installation.
Page 216 FIRSTSCAN Starts optimization of scanning performance once the installation is completed. ADMIN Does not show AVG Optimization Scan dialog after the First Run Wizard and automatically sets the first optimization scan to be run with the first scheduled scan. Available feature (component) values for ADD_FEATURE and REMOVE_FEATURE...
Page 217 fea_AVG_Languages All languages fea_AVG_Language_CZ Czech fea_AVG_Language_FR French fea_AVG_Language_GE German fea_AVG_Language_HU Hungarian fea_AVG_Language_IT Italian fea_AVG_Language_JP Japanese fea_AVG_Language_NL Dutch fea_AVG_Language_PB Brazilian Portuguese fea_AVG_Language_PT Portuguese (Portugal) fea_AVG_Language_PL Polish fea_AVG_Language_SC Serbian fea_AVG_Language_SK Slovak fea_AVG_Language_SP Spanish fea_AVG_Language_DA Danish fea_AVG_Language_US English (US) fea_AVG_Language_RU Russian fea_AVG_Language_KO Korean fea_AVG_Language_ID Bahasa (Indonesian) fea_AVG_Language_MS...
Page 218 Chinese (Simplified) fea_AVG_Language_ZH Chinese (Traditional) fea_AVG_EmailPlugins AVG e-mail plug-ins fea_AVG_Bat_plugin AVG E-mail plug-in for TheBat! fea_AVG_Exchange_plugin AVG E-mail plug-in for Microsoft Outlook fea_AVG_EMC AVG E-mail scanner fea_AVG_Antispam AVG Anti-spam fea_AVG_Office_2000_plugin Plug-in for MS Office 2000 - 2007 fea_AVG_Desktop_Shortcut Desktop shortcut icon...
Page 219: Avg Datacenter
The AVG DataCenter consists of a database, and AVG Admin Server. The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations. The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database, and to centrally define settings for stations and system parameters.
Page 220: Converting The Avg Datacenter To A Different Database
The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG DataCenter to a different database format. It is also possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export/Import functions. From within the AVG Admin Console it is possible to export the AVG DataCenter to a portable text format (menu DataCenter/Database Export) and import the data during the AVG Admin Deployment Wizard.
Page 221 List of non-compliant stations - lists all stations that are currently in an error · state. List of served stations - this option will be available only if there is · UpdateProxy role installed. Use this button to list stations that are receiving updates from this server.
Page 222: Avg Managed Update
13. AVG Managed Update Please Note: the AVG Managed Update service and all its settings are available only if you use a proper license! The AVG Managed Update is a service for our clients that enables forced AVG updates invoked by the AVG Technologies corporation. Using the service, a registered...
Page 223 Click on the Managed Update tab to open the AVG Managed Update configuration: A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 224 Here you can manage reception parameters of your AVG Admin Server with respect to the AVG Managed Update feature. The following fields are present within the tab: Server ID · Identification of your server, obligatory parameter. It must be the same as your AVG Managed Update service ID registered by AVG Technologies corporation.
Page 225 Set default port button. The Client info button will open the following dialog: This dialog is designed to set up the parameters of the update distribution from AVG Admin Server to clients, or between AVG Admin Servers. Two modes of update distribution are available –...
Page 226 AVG DataCenter in the automatic mode and sends the update command to them. The principle is the same as for the AVG Admin Server Console application – the command is stored in the AVG DataCenter and a notification is sent to the station.
Page 227 Inform other AVG Admin Servers about update · By ticking this checkbox you will allow the application to also inform other AVG Admin Servers about newly downloaded updates. Enter the appropriate server IP value(s) to the IP addresses of subordinated servers field.
Page 228 Fill this field only on servers, which are subordinated to AVG Admin Servers accepting AVG Managed Update commands from the AVG Technologies company. All server addresses on this tab can be inserted in the same way as addresses in the Client Info dialog (i.e.
Page 229: Updates
All the update files (that could be used for all the previous AVG versions update) must be downloaded this way to allow AVG stations to use the current file to perform the program/virus database update.
Page 230 By using this, the AVG Admin Server is able to automatically download all necessary update files. AVG stations then search for the update files on the computer with the AVG Admin Server running. This option is considered the preferred way of update file distribution within the local network.
Page 231: Avg Admin Server For Linux
HTTP communication protocol for connection between the AVG stations and DataCenter. A Firebird server is used for accessing the DataCenter database. AVG Proxy server is also a part of the AVG Admin Server and serves for mirroring update files that can be accessed via the HTTP protocol.
Page 232: Firebird Installation
Admin Server 9.0 for Linux Beta startup. The Firebird server must have the read/ write access to the avgdb.fdb database. If you are installing AVG Admin Server 9.0 for Linux Beta for the first time and you do not have any DataCenter database file created yet, the AVG Admin Server 9.0 for Linux Beta install script will install an empty DataCenter database for you.
Page 233: Avg Admin Server 9.0 For Linux Beta Installation
(avgadmsrv-9.x.xxx.i386.tar.gz) from the following URL: http://www.avg.com/download Note: You do not need to uninstall the existing version of AVG Admin server (8.0 and higher). You will be asked to keep or replace the old database and configuration file during installation. It is recommended to backup these first.
Page 234: License
If you require to change some default settings, you can do so in the configuration file. You can open the configuration file avgadmsrv.conf from the following location: /opt/avg/avgadmsrv/etc/avgadmsrv.conf You should restart the AVG Admin Server after each change. To restart the server use the following command: # /etc/init.d/avgadmsrvd restart...
Page 235: Installation Troubleshooting
HTTP protocol in order to work properly. The AVG Admin Server 9.0 for Linux Beta is running as a daemon and by default it is listening on port 4158 for incoming connections. To start/stop the server, please use the avgadmsrvd initial script.
Page 236 Display command line help for AVG Admin Server 9.0 for Linux Beta. -D, --daemonize · Run AVG Admin Server 9.0 for Linux Beta in background as Unix daemon. -P, --make-pidfile FILE · Write Admin process ID into the specified file.
Page 237: Configuration
Execute specified SQL script on the database. 15.3. Configuration The configuration of the AVG Admin Server 9.0 for Linux Beta is stored in the avgadmsrv.conf file in the /opt/avg/avgadmsrv/etc directory. The automatic setup works with the DataCenter saved in the avgdb.fdb file in the /opt/avg/avgadmsrv/ var/db directory.
Page 238 Directory where AVG Admin Server stores downloaded update files for stations. For example: /opt/avg/avgadmsrv/var/update. By default, this function is disabled. · URI (address part) used in the update URL to access updates from AVG Admin Server. The default value is /avgupdate - update URL is then http://<server name>:4158/avgupdate HttpServerRoot=/avgupdate HttpLogPath ·...
Page 239 SmtpPassword - if the SMTP server is protected, specify the password here, otherwise leave empty. UseEncryptedProtocol · If set to 1, the communication between stations and AVG Admin Server will be encrypted. The default is 1. Use 0 to disable the feature. ConnectionCount ·...
Page 240 The default value is 120000 (2 minutes). EnabledStatusPage · Set this to 1 to enable AVG Admin Server status page. Use 0 to disable the feature. MaxStationUpdatesPerMinute · The maximum number of stations per minute that will be notified about new update files.
Page 241 EnableAntispamUpdates · If set to 1 (default), AVG Admin Server will also provide updates for AVG Anti- Spam. A V G 9 .0 A nti- V irus Bus ines s E dition © 2 0 0 9 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
Page 242: Faq And Technical Support
If you have gone through this documentation and you are still not sure about what level or type of AVG 9.0 Anti-Virus Business Edition functions are best for you, we recommend that you consult the AVG Technologies technical support department: http://www.avg.com/support-existing.

AVG 9.0 Anti-Virus Business Edition User Manual

1 Introduction

2 AVG 9.0 Anti-Virus Business Edition Installation

3 AVG Admin Deployment Wizard

4 AVG Network Installer Wizard Basic Mode

5 AVG Network Installer Wizard Advanced Mode

6 AVG Admin Console

7 AVG Admin Server

8 AVG Admin Lite

9 AVG Settings Manager

10 Configuration

11 How to

12 AVG Datacenter

13 AVG Managed Update

14 Updates

15 AVG Admin Server for Linux

16 FAQ and Technical Support

Quick Links

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Questions and answers

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Summary of Contents for AVG AVG 9.0 Anti-Virus Business Edition