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AVG 9.0 FILE SERVER - V 90.8 User Manual

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AVG 9.0 File Server
User Manual
Document revision 90.8 (29.4.2010)
C opyright AVG Technologies C Z, s.r.o. All rights reserved.
All other trademarks are the property of their respective owners.
This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, C opyright (C ) 1991-2, RSA Data
Security, Inc. C reated 1991.
This product uses code from C -SaC zech library, C opyright (c) 1996-2001 Jaromir Dolecek
(dolecek@ics.muni.cz).
This product uses compression library zlib, C opyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.
This product uses compression library libbzip2, C opyright (c) 1996-2002 Julian R. Seward.
A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
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  • Page 1 User Manual Document revision 90.8 (29.4.2010) C opyright AVG Technologies C Z, s.r.o. All rights reserved. All other trademarks are the property of their respective owners. This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, C opyright (C ) 1991-2, RSA Data Security, Inc.

  • Page 2: Table Of Contents

    ......................14 4.8 AVG DataCenter ......................15 4.9 Installing AVG ......................15 4.10 Schedule regular scans and updates ......................16 4.11 AVG protection configuration is complete ........................17 5. After Installation ......................17 5.1 Scan optimization ......................17 5.2 Product Registration ......................
  • Page 3 ........................45 9. AVG for SharePoint Portal Server ......................45 9.1 Program Maintenance ......................46 9.2 AVG for SPPS Configuration - SharePoint 2007 ......................47 9.3 AVG for SPPS Configuration - SharePoint 2003 ........................49 10. AVG Advanced Settings ......................49 10.1 Appearance...
  • Page 4 ......................84 10.12 Remote Administration ......................86 10.13 Server components ......................86 10.13.1 Document Scanner for MS SharePoint ........................90 11. AVG Scanning ......................90 11.1 Scanning Interface ......................91 11.2 Predefined Scans ......................91 11.2.1 Scan Whole Computer ......................91 11.2.2 Scan Specific Files or Folders...
  • Page 5 ........................124 13. Event History ........................125 14. AVG Settings Manager ........................128 15. FAQ and Technical Support A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.

  • Page 6: Introduction

    Congratulations on your purchase of AVG 9.0 File Server! AVG 9.0 File Server is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC. As with all AVG products AVG 9.0 File Server has been completely re-designed, from the ground up,...

  • Page 7: Installation Requirements

    2. Installation Requirements 2.1. Operation Systems Supported AVG 9.0 File Server is intended to protect workstations with the following operating systems: · Windows 2000 Server · Windows 2003 Server and Windows 2003 Server x64 Edition · Windows 2008 Server and Windows 2008 Server x64 Edition (and possibly higher service packs for specific operating systems) 2.2.

  • Page 8: Avg Installation Options

    3. AVG Installation Options AVG can be installed either from the installation file available on your installation CD, or you can download the latest installation file from AVG website (http://www.avg.com). Before you start installing AVG, we strongly recommend that you visit AVG website (http://www.avg.com) to check for a new installation file.

  • Page 9: Avg Installation Process

    4. AVG Installation Process To install AVG 9.0 File Server on your computer, you need to get the latest installation file. You can use the installation file from the CD that is a part of your box edition but this file might be out-of-date. Therefore we recommended getting the latest installation file online.

  • Page 10: License Agreement

    4.2. License Agreement The License Agreement dialog provides the full wording of the AVG license agreement. Please read it carefully and confirm that you have read, understood and accept the agreement by marking the I have read license agreement check box and pressing the Accept button.

  • Page 11: Select Installation Type

    Then enter your license/sales number into the License Number text field. The sales number can be found on the CD packaging in your AVG 9.0 File Server box. The license number will be in the confirmation email that you received after purchasing your AVG 9.0 File Server on-line.

  • Page 12: Custom Installation - Destination Folder

    4.6. Custom Installation - Destination Folder The Destination Folder dialog allows you to specify the location where AVG 9.0 File A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.

  • Page 13: Custom Installation - Component Selection

    Server should be installed. By default, AVG will be installed to the program files folder located on drive C:. In case the folder does not exist yet, you will be asked in a new dialog to confirm you agree AVG creates this folder now.

  • Page 14: Avg Datacenter

    · Document Scanner for MS SharePoint This component scans document files stored in MS SharePoint and protects against possible threats. It is a crucial part of the whole AVG 9.0 File Server, so we strongly recommend to install it. Continue by pressing the Next button.

  • Page 15: Installing Avg

    4.9. Installing AVG The Installing AVG dialog shows the progress of the installation process, and does not require any intervention: After the installation process is finished, you will be redirected to the next dialog automatically. 4.10. Schedule regular scans and updates...

  • Page 16: Avg Protection Configuration Is Complete

    In this dialog you decide whether you want to activate the option of anonymous reporting of exploits and bad sites to AVG virus lab. If so, please mark the I agree to provide ANONYMOUS information about detected threats to improve my security option.

  • Page 17: After Installation

    AVG website (http://www.avg.com), Registration page (follow the instruction provided directly in the page). After the registration you will be able to gain full access to your AVG User account, the AVG Update newsletter, and other services provided exclusively for registered users.

  • Page 18: Scanning Of The Whole Computer

    AVG is correctly installed on your computer. If AVG fails to identify the EICAR test file as a virus, you should check the program configuration again! A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.

  • Page 19: Avg Default Configuration

    5.6. AVG Default Configuration The default configuration (i.e. how the application is set up right after installation) of AVG 9.0 File Server is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance.

  • Page 20: Avg User Interface

    The main window is divided into several sections: · System Menu (top system line in the window) is the standard navigation that allows you to access all AVG components, services, and features - details >> · Security Status Info (upper section of the window) provides you with information on the current status of your AVG program - details >>...

  • Page 21: System Menu

    The System menu is the standard navigation used in all Windows applications. It is located horizontally in the very top part of the AVG 9.0 File Server main window. Use the system menu to access specific AVG components, feature, and services.

  • Page 22: History

    - opens the AVG advanced settings dialog where you · can edit the AVG 9.0 File Server configuration. Generally, it is recommended to keep the default settings of the application as defined by the software vendor. 6.1.5. Help · Contents - opens the AVG help files ·...

  • Page 23: Security Status Info

    AVG Technologies CZ. 6.2. Security Status Info The Security Status Info section is located in the upper part of the AVG main window. Within this section you will always find information on the current security status of your AVG 9.0 File Server.

  • Page 24: Quick Links

    AVG main window). You may need to use this option in a specific situation but it is strictly recommended to switch off the Ignore component state option as soon as possible.

  • Page 25: Components Overview

    · Description of a selected component Within the AVG 9.0 File Server the Components Overview section contains information on the following components: · Anti-Virus ensures that your computer is protected from viruses trying to enter your computer - details >>...
  • Page 26 Ignore component state. Select this option to express you are aware of the component's error state for some reason you wish to keep your AVG so and you do not want to be warned by system tray icon change.

  • Page 27: Server Components

    · Description of a selected component Within the AVG 9.0 File Server the Server components section contains information on the following components: · Document Scanner for MS SharePoint scans document files stored in MS SharePoint and protects against possible threats - details >>...

  • Page 28: Statistics

    Ignore component state. Select this option to express you are aware of the component's error state for some reason you wish to keep your AVG so and you do not want to be warned by system tray icon change.
  • Page 29 The System Tray Icon can also be used as a quick link to access the AVG main window at any time - double click on the icon. By right-click on the System Tray Icon you open a brief context menu with the following options: ·...

  • Page 30: Avg Components

    · Generic detection - detection of instructions characteristic of the given virus/ group of viruses AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. We call such threats Potentially Unwanted Programs (various kinds of spyware, adware etc.).

  • Page 31: Anti-Virus Interface

    Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.

  • Page 32: Anti-Spyware

    There is also the potential risk that malware has been transmitted to your computer prior to AVG installation, or that you have neglected to keep your AVG 9.0 File Server up-to-date with the latest database and program updates.

  • Page 33: Anti-Rootkit

    Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.

  • Page 34: Anti-Rootkit Interface

    7.3.2. Anti-Rootkit Interface The Anti-Rootkit user interface provides a brief description of the component's functionality, informs on the component's current status (Anti-Rootkit component is active.) and also brings information on the last time the Anti-Rootkit test was launched. In the bottom part of the dialog you can find the Anti-Rootkit settings section where you can set up some elementary functions of the rootkit presence scanning.

  • Page 35: License

    · License type - specifies the product type installed. · License expires - this date determines the period of validity of your license. If you want to go on using AVG 9.0 File Server after this date you have to renew your license. The...

  • Page 36: Resident Shield

    (http://www. avg.com). Please fill in your registration data; only customers who register their AVG product can receive free technical support. · Re-activate - opens the Activate AVG dialog with the data you have entered in the Personalize AVG dialog of the installation process.

  • Page 37: Resident Shield Interface

    7.5.2. Resident Shield Interface Besides an overview of the most important statistical data and the information on the component's current status (Resident Shield is active and fully functional), the Resident Shield interface offers some elementary component settings options, too. The statistics is as follows: ·...
  • Page 38 Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.

  • Page 39: Resident Shield Detection

    The dialog provides information on the threat detected, and it invites you to decide what action should be taken now: · Heal - if a cure is available, AVG will heal the infected file automatically; this option is the recommended action to be taken ·...
  • Page 40 Virus Vault. The Back button switches you back to the default AVG user interface (components overview). A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.

  • Page 41: Update Manager

    For this reason, software vendors are continually issuing updates and security patches, to fix any security holes that are discovered. It is crucial to update your AVG regularly! The Update Manager helps you to control regular updating. Within this component you can schedule automatic downloads of update files either from the Internet, or the local network.
  • Page 42 Please note: The software vendor has set up all AVG components to give optimum performance. Unless you have a real reason to do so, do not change the AVG configuration. Any changes to settings should only be performed by an experienced user.

  • Page 43: Avg Server Components

    8. AVG Server Components 8.1. Documents Scanner for MS SharePoint 8.1.1. Document Scanner Principles The purpose of the Document Scanner for MS SharePoint server component is to scan documents stored in MS SharePoint. If any viruses are detected, they are moved...
  • Page 44 You can update these statistics at any time by clicking the Refresh statistical values link. New data will appear almost immediately. If you want to set all statistical values to zero, click the Reset statistical values link. Finally, clicking the Scan results link will trigger a new dialog containing a list of scan results.

  • Page 45: Avg For Sharepoint Portal Server

    9. AVG for SharePoint Portal Server This chapter deals with AVG maintenance on MS SharePoint Portal Server that can be considered a special type of a file server. 9.1. Program Maintenance AVG for SharePoint Portal Server uses the Microsoft SP VSAPI 1.4 virus-scanning interface for the protection of your server against possible virus infection.

  • Page 46: Avg For Spps Configuration - Sharepoint 2007

    9.2. AVG for SPPS Configuration - SharePoint 2007 In the SharePoint 3.0 Central Administration interface you can easily configure the performance parameters and actions of the AVG for SharePoint Portal Server scanner. Choose the Operations option in the Central Administration section. A new dialog will appear.

  • Page 47: Avg For Spps Configuration - Sharepoint 2003

    9.3. AVG for SPPS Configuration - SharePoint 2003 In the SharePoint Portal Server Central Administration interface you can easily configure the performance parameters and actions of the AVG for SharePoint Portal Server scanner. Choose the Antivirus Actions Configuration option in the Security...
  • Page 48 You can configure various AVG for SharePoint Portal Server anti-virus scanning actions and performance features here: · Scan documents on upload – enable/disable the scanning of documents being uploaded · Scan documents on download – enable/disable the scanning of documents being downloaded ·...

  • Page 49: Avg Advanced Settings

    10. AVG Advanced Settings The advanced configuration dialog of AVG 9.0 File Server opens in a new window named Advanced AVG Settings. The window is divided into two sections: the left part offers a tree-arranged navigation to the program configuration options. Select the component you want to change the configuration of (or its specific part) to open the editing dialog in the right-hand section of the window.
  • Page 50 · Select the desired language of the application and confirm your selection by pressing the Apply button (right-hand bottom corner) · Press the OK button confirm · New dialog window pops-up informing you the language change of AVG user interface requires the application restart: Balloon tray notifications Within this section you can suppress display of system tray balloon notifications on the status of the application.

  • Page 51: Sounds

    10.2. Sounds Within the Sounds dialog you can specify whether you want to be informed about specific AVG actions by a sound notification. If so, check the Enable sound events option (off by default) to activate the list of AVG actions:...

  • Page 52: Ignore Faulty Conditions

    - while all parts of AVG are working properly, the icon is · displayed as it is; however, if an error occurs, the icon appears with a yellow exclamation mark, ·...

  • Page 53: Virus Vault

    (or switched off) and you do not wish to get informed about it. The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window. 10.4. Virus Vault...

  • Page 54: Pup Exceptions

    Maximum number of files to be stored) 10.5. PUP Exceptions AVG 9.0 File Server is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system. In some cases the user may wish to keep certain unwanted programs on the computer (programs that were installed on purpose).
  • Page 55 · File Path - shows the way to the application's location · Checksum - displays the unique 'signature' of the chosen file. This checksum is an automatically generated string of characters, which allows AVG to unequivocally distinguish the chosen file from other files. The checksum is generated and displayed after successful addition of the file.

  • Page 56: Scans

    10.6. Scans The advanced scan settings is divided into four categories referring to specific scan types as defined by the software vendor: Scan Whole Computer - standard predefined scan of the entire computer · Shell Extension Scan - specific scanning of a selected object directly from the ·...
  • Page 57 Scan settings The Scan settings section offers a list of scanning parameters that can be optionally switched on/off: · Automatically heal/remove infection - if a virus is identified during scanning it can be healed automatically if a cure is available. If the infected file cannot be healed automatically, or if you decide to switch off this option, you will be notified upon a virus detection and will have to decide what to do with the detected infection.
  • Page 58 the scanning time even more, because these files are often quite large and are not too likely to be infected by a virus). Again, you can specify by extensions which files are those that should always be scanned. · Optionally, you can decide you want to Scan files without extension - this option is on by default, and it is recommended that you keep it so unless you have a real reason to change it.
  • Page 59 You can find these parameters in the Other settings related to AVG User Interface section: · Show scan progress in AVG User Interface - if this box is checked, you will be notified about every start/finish of the Shell Extension Scan (a small informational bubble will appear in the lower right corner of the screen).
  • Page 60 previous one is checked. If you check it, the Scan Results Details dialog will only appear if there were any threats found during the Shell Extension Scan. 10.6.3. Scan Specific Files or Folders The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialog.

  • Page 61: Schedules

    10.6.4. Removable Device Scan The editing interface for Removable device scan is also very similar to the Scan Whole Computer editing dialog: The Removable device scan is launched automatically once you attach any removable device to your computer. By default, this scanning is switched off. However, it is crucial to scan removable devices for potential threats since these are a major source of infection.
  • Page 62 Program update schedule · 10.7.1. Scheduled Scan Parameters of the scheduled scan can be edited (or a new schedule set up) on three tabs: On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled test temporarily, and switch it on again as the need arises.
  • Page 63 AVG system tray icon: A new AVG system tray icon then appears (in full color with a white arrow - see picture above) informing a scheduled scan is running. A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.
  • Page 64 On the How to scan tab you will find a list of scanning parameters that can be optionally switched on/off. By default, most parameters are switched on and the functionality will be applied during scanning. Unless you have a valid reason to change these settings we recommend to keep the predefined configuration: ·...
  • Page 65 an additional measure that increases your computer security even more, however it can possibly block legal programs - that's why it is switched off by default; · Scan for Tracking Cookies - (switched off, by default): this parameter of the Anti-Spyware component defines that cookies should be detected during...
  • Page 66 medium level of automatic resource usage. If you want the scanning to run faster, it will take less time but the system resources usage will increase significantly during the scan, and will slow down your other activities on the PC (this option can be used when your computer is switched on but nobody is currently working on it).
  • Page 67 On the What to scan tab you can define whether you want to schedule scanning of the whole computer scanning of specific files or folders. If you select scanning of specific files or folders, in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned.
  • Page 68 10.7.2. Virus Database Update Schedule On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled virus database update temporarily, and switch it on again as the need arises. The basic virus database update scheduling is covered within the Update Manager component.
  • Page 69 Once the scheduled update is launched in the time you have specified, you will be informed on this fact via a pop-up window opened over the AVG system tray icon provided that you have kept the default configuration of the the...

  • Page 70: Program Update Schedule

    10.7.3. Program Update Schedule On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled program update temporarily, and switch it on again as the need arises. In the text field called Name (deactivated for all default schedules) there is the name assigned to this very schedule by the program vendor.
  • Page 71 Once the scheduled update is launched in the time you have specified, you will be informed on this fact via a pop-up window opened over the AVG system tray icon provided that you have kept the default configuration of the the...

  • Page 72: Resident Shield

    10.8. Resident Shield Resident Shield component performs live protection of files and folders against viruses, spyware and other malware. In the Resident Shield Settings dialog you can activate or deactivate the Resident Shield protection completely by checking/unchecking the Enable Resident Shield item (this option is switched on by default).

  • Page 73: Advanced Settings

    - that's why it is switched off by default; · Scan files on close - on-close scanning ensures that AVG scans active objects (e.g. applications, documents …) when they are being opened, and also when they are being closed;...

  • Page 74: Directory Exludes

    Decide whether you want all files to be scanned or just infectable files - if so, you can further specify a list of extensions defining files that should be excluded from scanning, and also a list of file extensions defining files that must be scanned under all circumstances.

  • Page 75: Excluded Files

    · Edit list – allows you to edit the list of folders · Remove path – allows you to delete the path to a selected folder from the list 10.8.3. Excluded Files The Resident Shield - Excluded files dialog behaves just like the previously described Resident Shield - Directory Excludes but instead of folders you can now...

  • Page 76: Cache Server

    · Edit list – allows you to edit the list of files · Remove – allows you to delete the path to a selected file from the list 10.9. Cache Server The Cache Server is a process designed to speed up any scan (on-demand scan, scheduled whole computer scan, Resident Shield scan).

  • Page 77: Anti-Rootkit

    of the virus database. 10.10. Anti-Rootkit In this dialog you can edit the Anti-Rootkit component's configuration: Editing of all functions of the Anti-Rootkit component as provided within this dialog is also accessible directly from the Anti-Rootkit component's interface. Mark up the respective check-boxes to specify objects that should be scanned: ·...

  • Page 78: Update

    By default, the immediate update option is selected since this way AVG can secure the maximum safety level. Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly, at least daily.
  • Page 79 Additional update options · Build new system restore point after each program update - before each AVG program update launch, a system restore point is created. In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point.

  • Page 80: Proxy

    10.11.1. Proxy The proxy server is a stand-alone server or a service running on a PC that guarantees safer connection to the Internet. According to the specified network rules you can then access the Internet either directly or via the proxy server; both possibilities can also be allowed at the same time.
  • Page 81 · Server – specify the server’s IP address or the name of the server · Port – specify the number of the port that enables Internet access (by default, this number is set to 3128 but can be set differently – if you are not sure, contact your network administrator) The proxy server can also have configured specific rules for each user.

  • Page 82: Dial-Up

    10.11.2. Dial-up All parameters optionally defined in the Update settings - Dial-Up connection dialog refer to the dial-up connection to the Internet. The dialog's fields are inactive until you check the Use dial-up connections option that activates the fields. Specify whether you want to connect to the Internet automatically (Automatically open this connection) or you wish to confirm the connection manually every time ( Ask before connection).

  • Page 83: Url

    10.11.3. URL The URL dialog offers a list of Internet addresses from which the update files can be downloaded. The list and its items can be modified using the following control buttons: · Add – opens a dialog where you can specify a new URL to be added to the list ·...

  • Page 84: Manage

    10.11.4. Manage The Manage dialog offers two options accessible via two buttons: · Delete temporary update files - press this button to delete all redundant update files from your hard disk (by default, these files are being saved for 30 days) ·...
  • Page 85 If you plan to connect the respective station to remote administration please specify the following parameters: · Server - server name (or server IP address) where the AVG Admin Server is installed · Port - provide the number of the port on which the AVG client communicates...

  • Page 86: Server Components

    Note: For a detailed description on remote administration please consult the AVG Business Edition documentation. 10.13. Server components 10.13.1. Document Scanner for MS SharePoint In this dialog you will find several preset options related to the Document Scanner for MS SharePoint document virus scanning performance.
  • Page 87 Scanning properties · Use Heuristics – check to use Heuristics detection method when scanning documents. When this option is on, you can filter documents not only by extension but also the actual contents of the document will be considered. · Report Potentially Unwanted Programs and Spyware threats – check to use the Anti-Spyware engine, i.e.
  • Page 88 In this dialog you can configure how the Document Scanner for MS SharePoint component should behave, when it detects a threat. The threats are divided into several categories: · Infections – malicious codes that copy and spread themselves, often unnoticed until the damage is done. ·...
  • Page 89 · Move to Vault – every infected document will be moved into Virus Vault quarantine environment. · Remove – a document where a virus is detected will be deleted. A V G 9 .0 File Server © 2 0 1 0 C opyright A V G T ec hnologies C Z, s .r.o. A ll rights res erved.

  • Page 90: Avg Scanning

    11. AVG Scanning Scanning is a crucial part of AVG 9.0 File Server functionality. You can run on- demand tests or schedule them to run periodically at convenient times. 11.1. Scanning Interface The AVG scanning interface is accessible via the Computer Scanner quick link.

  • Page 91: Predefined Scans

    Anyway, it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer. In the AVG 9.0 File Server you will find the following types of scanning predefined by the software vendor: 11.2.1.
  • Page 92 Scan configuration editing You have the option of editing the predefined default settings of the Scan of the whole computer. Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog. It is recommended to keep to the default settings unless you have a valid reason to change them! A V G 9 .0 File Server ©...
  • Page 93 · Scanning parameters - in the list of scanning parameters you can switch on/ off specific parameters as needed. By default, most of the parameters are switched on and these will be used automatically during scanning. · Additional scan settings - the link opens a new Additional scan settings dialog where you can specify the following parameters: o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over.
  • Page 94 Warning: These scan settings are identical to the parameters of a newly defined scan - as described in the chapter AVG Scanning / Scan scheduling/ How to Scan. Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans of the whole computer.

  • Page 95: Scan Specific Files Or Folders

    11.2.2. Scan Specific Files or Folders Scan specific files or folders - scans only those areas of your computer that you have selected to be scanned (selected folders, hard disks, floppy discs, CDs, etc.). The scanning progress in case of virus detection and its treatment is the same as with the scan of the whole computer: any virus found is healed or removed to the Virus Vault.
  • Page 96 · Scanning parameters - in the list of scanning parameters you can switch on/off specific parameters as needed (for detailed description of this settings please consult chapter AVG Advanced Settings / Scans / Scan Specific Files or Folders). · Additional scan settings - the link opens a new Additional scan settings dialog where you can specify the following parameters: A V G 9 .0 File Server ©...
  • Page 97 o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over. Having confirmed this option (Shutdown computer upon scan completion), a new option activates that allows the computer to shut down even if it is currently locked (Force shutdown is computer is locked).
  • Page 98 Warning: These scan settings are identical to the parameters of a newly defined scan - as described in the chapter AVG Scanning / Scan scheduling/ How to Scan. Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or folders.
  • Page 99 Scan configuration editing Anti-Rootkit scan is always launched in the default settings, and editing of the scan parameters is only accessible within the AVG Advanced Settings / Anti-Rootkit dialog. In the scanning interface, only the following configuration is available: · Automatic scan - you can use the slider to change the scanning process priority.

  • Page 100: Scanning In Windows Explorer

    · Select the Scan with AVG option to have the file scanned with AVG 11.4. Command Line Scanning Within AVG 9.0 File Server there is the option of running the scan from the command line. You can use this option for instance on servers, or when creating a batch script to be launched automatically after the computer boot.

  • Page 101: Cmd Scan Parameters

    Syntax of the command The syntax of the command follows: · avgscanx /parameter ... e.g. avgscanx /comp for scanning the whole computer · avgscanx /parameter /parameter .. with multiple parameters these should be lined in a row and separated by a space and a slash character ·...
  • Page 102 · /EXCLUDE Exclude path or files from scan · /@ Command file /file name/ · /EXT Scan these extensions /for example EXT=EXE,DLL/ · /NOEXT Do not scan these extensions /for example NOEXT=JPG/ · /ARC Scan archives · /CLEAN Clean automatically ·...

  • Page 103: Scan Scheduling

    Report "archive bombs" (repeatedly compressed archives) 11.5. Scan Scheduling With AVG 9.0 File Server you can run scanning on demand (for instance when you suspect an infection has been dragged to your computer) or based on a scheduled plan. It is highly recommended to run the scans based on a schedule: this way you can make sure your computer is protected from any possibility of getting infected, and you will not have to worry about if and when to launch the scan.

  • Page 104: Schedule Settings

    Whole computer scan schedule pre- defined within the default settings can never be deleted. · Back - return to AVG scanning interface 11.5.1. Schedule Settings If you wish to schedule a new test and its regular launch, enter the Settings for scheduled test dialog (click the Add scan schedule button within the Schedule scans dialog).
  • Page 105 On the Schedule settings tab you can first check/uncheck the Enable this task item to simply deactivate the scheduled test temporarily, and switch it on again as the need arises. Next, give a name to the scan you are about to create and schedule. Type the name into the text field by the Name item.

  • Page 106: How To Scan

    · Save - saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. Therefore if you wish to configure the test parameters on all tabs, press the button to save them only after you have specified all your requirements.
  • Page 107 the detected infection. The recommended action is to remove the infected file to the Virus Vault. · Report Potentially Unwanted Programs and Spyware threats - this parameter controls the Anti-Virus functionality that allows detection of potentially unwanted programs (executable files that can run as spyware or adware) and these can then be blocked, or removed;...
  • Page 108 o Computer shutdown options - decide whether the computer should be shut down automatically once the running scanning process is over. Having confirmed this option (Shutdown computer upon scan completion), a new option activates that allows the computer to shut down even if it is currently locked (Force shutdown if computer is locked).
  • Page 109 · Save - saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. Therefore if you wish to configure the test parameters on all tabs, press the button to save them only after you have specified all your requirements.

  • Page 110: What To Scan

    · Save - saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog. Therefore if you wish to configure the test parameters on all tabs, press the button to save them only after you have specified all your requirements.

  • Page 111: Scan Results Overview

    11.6. Scan Results Overview The Scan results overview dialog is accessible from the AVG scanning interface the Scan history button. The dialog provides a list of of all previously launched scans and information of their results: · Name - scan designation; it can either be the name of one of the...

  • Page 112: Scan Results Details

    · Delete result - this button is only active if a specific scan is selected in the above overview; press it to remove the selected item from the scan results overview · Back - switches back to the default dialog of the AVG scanning interface 11.7. Scan Results Details If in the Scan Results Overview...

  • Page 113: Results Overview Tab

    were detected during scanning Rootkits - this tab is displayed only if rootkits were detected during scanning · Information - this tab is displayed only if some potential threats were · detected but these cannot be classified as any of the above categories; then the tab provides a warning message on the finding 11.7.1.

  • Page 114: Infections Tab

    returns to the Scan results overview dialog. The Remove all unhealed infections button only appears if the scan has detected some threats that were not removed automatically. Clicking it moves such threats to the Virus Vault. 11.7.2. Infections Tab The Infections tab is only displayed in the Scan results dialog if a virus infection detected during scanning.
  • Page 115 PUP exceptions (configured in the Exceptions dialog of the advanced settings) o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance);...

  • Page 116: Spyware Tab

    · Close results - terminates the detailed information overview and returns to Scan results overview dialog 11.7.3. Spyware Tab The Spyware tab is only displayed in the Scan results dialog in if spyware detected during scanning. The tab is divided into three sections providing the following information: ·...
  • Page 117 PUP exceptions (configured in the Exceptions dialog of the advanced settings) o Locked file - not tested - the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object - the object was detected as potentially dangerous but not infected (it can contain macros, for instance);...

  • Page 118: Warnings Tab

    Such files do not present any direct threat to your computer or security. Information about these files is generally useful in case there is an adware or spyware detected on your computer. If there are only Warnings detected by an AVG test, no action is necessary.

  • Page 119: Information Tab

    They can neither be positively labeled as dangerous but they are still worth your attention. AVG scan is able to detect files which may not be infected, but are suspicious. These files are reported either as Warning, or as Information.

  • Page 120: Virus Vault

    AVG tests. Once an infected object is detected during scanning, and AVG is not able to heal it automatically, you are asked to decide what is to be done with the suspect object. The recommended solution is to move the object to the Virus Vault for further treatment.
  • Page 121 e-mail attachment that does not respond to the actual content of the attachment), it will be provided in this column. · Date of storage - date and time the suspected file was detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface: ·...

  • Page 122: Avg Updates

    Keeping your AVG up-to-date is crucial to ensure that all newly discovered viruses will be detected as soon as possible. Since AVG updates are not released according to any fixed schedule but rather in reaction to amount and severity of new threats, it is recommended to check for new updates at least once a day.
  • Page 123 Note: Before the AVG program update launch a system restore point is created. In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point. This option is accessible via Start / All Programs / Accessories / System tools / System Restore.

  • Page 124: Event History

    History/Event History Log item. Within this dialog you can find a summary of important events that occurred during AVG 9.0 File Server operation. Event History records the following types of events: · Information about updates of the AVG application ·...

  • Page 125: Avg Settings Manager

    Apply configuration from file to AVG on this computer · Use this button to open an AVG configuration file (.pck) and apply it to the local installation of AVG. Store local AVG configuration to a file ·...
  • Page 126 Clone AVG installation · This option allows you to make an exact copy of the local AVG installation by creating an installation package with custom options. To proceed first select folder where the installation script will be saved. Then from the drop-down menu select one of the following: Hidden installation - no information will be displayed during the setup process.
  • Page 127 Allowed items (see above). Once finished, there should be AvgSetup.bat available in the chosen folder along with other files. If you run the AvgSetup.bat file, it will install AVG according to the parameters chosen above.

  • Page 128: Faq And Technical Support

    15. FAQ and Technical Support Should you have any problems with your AVG, either business or technical, please refer to the section of AVG website (http://www.avg.com). If you do not succeed in finding help this way, contact the technical support department by email.

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