Table Of Contents - Symantec ALTIRIS SOFTWARE PORTAL 7.0 SP2 - V1.0 Manual

Technical Support
Chapter 1 Introducing the Software Portal
About the Software Portal ............................................................... 9
What you can do with the Software Portal ........................................ 10
Chapter 2 Introducing software requests
About the software in the Software Portal ........................................ 11
About the approval of software requests ........................................... 12
Software request workflow ............................................................ 13
Statuses of software requests in the Software Portal ........................... 16
About request status notifications ................................................... 17
Chapter 3 Setting up your Software Portal
Opening the Software Portal .......................................................... 19
Setting up the Software Portal with your user profile .......................... 20
Software Portal: User Profile page ................................................... 21
Add User dialog box ...................................................................... 22
Chapter 4 Requesting software
Requesting software in the Software Portal ....................................... 23
Software Portal: Home page ........................................................... 24
Request Confirmation dialog box, Unlisted Request Confirmation
Reviewing or adding comments to a software request ......................... 27
Request Details dialog box ............................................................. 28
Canceling a software request .......................................................... 28
Installing approved software .......................................................... 29
Chapter 5 Managing software requests
Finding and filtering software requests on the Manager Portal
Processing a software request ........................................................ 32
............................................................................................... 3
dialog box ............................................................................. 25
page .................................................................................... 31
Contents
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