Software Portal: Home Page - Symantec ALTIRIS SOFTWARE PORTAL 7.0 SP2 - V1.0 Manual

24 Requesting software

Software Portal: Home page

Software Portal: Home page
The number of requests that you can have open at one time might be limited.
When you reach your limit you cannot create a new request until an open request
is closed.
Before you can request software, you must configure your user profile.
See "Setting up the Software Portal with your user profile"
To request software in the Software Portal
1 To open the Software Portal, do one of the following:
Double-click the Software Portal shortcut on your Desktop.
On the Start menu, click Programs > Altiris > Software Portal
Right-click the Symantec Management Agent icon in the notification
area and on the agent menu, click Software Portal.
Note: The Software Portal might not be available from all these places on
your computer.
2
If the Home page does not appear, click Home.
3
On the Home page, do one of the following:
If the software that you want is in the list, select the software in the list
and click Request Software.
If the software that you want is not in the list, click Show All to display
all the software that is available to you.
If the software that you want still does not appear in the list, click Request
Unlisted Software.
See "Software Portal: Home page"
4 In the Request Confirmation dialog box or the Unlisted Request
Confirmation dialog box, enter information about the request.
See "Request Confirmation dialog box, Unlisted Request Confirmation dialog
box" on page 25.
5 Click OK.
This page lets you create software requests, check the status of your requests,
add comments to your requests, and cancel requests.
See "Requesting software in the Software Portal"
on page 20.
on page 24.
on page 23.