Symantec ALTIRIS SOFTWARE PORTAL 7.0 SP2 - V1.0 Manual page 15

Figure 2-1
The end user
requests the
software
Is the software
approved?
Yes
Approve
The software is
delivered
Software request workflow diagram for listed software
The request goes to
the manager and
administrator
No
Yes
The manager
reviews the request
Manager's
decision
Deny
The request is
closed
Is a manager
assigned?
Is the manager
available?
The request is held
until further action is
taken
On Hold
Administrator's
decision
Deny
Introducing software requests
Software request workflow
No
Yes
No
The administrator
reviews the request
The request is held
until further action is
taken
On Hold
Approve
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