Symantec ALTIRIS SOFTWARE PORTAL 7.0 SP2 - V1.0 Manual page 33

Software Portal: Manager Portal page
Right-click the Symantec Management Agent icon in the notification
area and on the agent menu, click Software Portal.
Note: The Software Portal might not be available from all these places on
your computer.
2 Click Manage.
3
On the Manager Portal page, under Requested Software, select the software
request.
Only the requests that require your attention are displayed. Use the search
feature to find and display other requests if necessary.
4
Do one of the following:
To open the request for review, comments, or a status change, click Edit.
To quickly change the status without opening the request, click Change
Status and on the Change Status menu, select the status.
5
If you opened the software request, on the Request Details dialog box, do
any of the following:
Change the status.
Check Assign request to the Software Portal Administrator.
This check box is available only when you approve a request for unlisted
software. For example, if you cannot provide the software yourself, approve
the request and pass it to the administrator.
Enter comments to explain why you changed the status or to request
additional information.
Comments are required whenever you change the status.
To review the request s comments and actions, expand the Request
History section.
6 To close the Request Details dialog box, click OK.
This page lets a manager view and approve the software requests for the users
who are listed on the manager s User Profile page.
The Manager Portal page appears in the Software Portal on the client computer.
The page is available only to the users who have permission to approve and deny
software requests.
Managing software requests
Software Portal: Manager Portal page
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