HP Integrity rx2800 - i2 User Manual
HP Integrity rx2800 - i2 User Manual

HP Integrity rx2800 - i2 User Manual

Hp smart update manager user guide
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HP Smart Update Manager
User Guide
Part Number 613175-003
August 2010 (Third Edition)

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Summary of Contents for HP Integrity rx2800 - i2

  • Page 1 HP Smart Update Manager User Guide Part Number 613175-003 August 2010 (Third Edition)
  • Page 2: Intended Audience

    © Copyright 2009, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Introduction ..........................6 HP Smart Update Manager overview ......................6 Using this guide ............................7 New features of HP SUM 4.1.0 ........................7 Minimum requirements ..........................7 Minimum requirements for Windows servers ..................7 Minimum requirements for Linux x86 servers ..................8 Supported deliverables overview .......................
  • Page 4 Command-line arguments ....................... 66 Component configuration for Windows components only ..............71 Command-line examples ........................ 71 Return codes ..........................73 Windows smart component return codes ..................73 Linux smart component return codes ....................74 Linux RPM return codes ........................74 Input files ...............................
  • Page 5 Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source ................................109 Linux component version discrepancy for source RPMs ................110 HP SUM displays No components found in the selected repository(ies) message ..........110 Additional/Optional Actions columns are grayed when HP SUM is maximized ..........
  • Page 6: Introduction

    Introduction HP Smart Update Manager overview HP SUM is a technology, included in many HP products for installing and updating firmware and software components on HP ProLiant and HP Integrity servers, enclosures, and options. HP SUM provides a GUI and a command-line scriptable interface for: •...
  • Page 7: Using This Guide

    • Support for updating firmware on network-based targets such as the OA, iLO 2/iLO 3 through Network Management Port, and VC Ethernet and Fibre Channel modules on HP ProLiant servers NOTE: HP SUM does not support third-party controllers. This includes flashing hard drives behind these controllers.
  • Page 8: Minimum Requirements For Linux X86 Servers

    • A local administrative system with 512 MB of memory • Sufficient hard-drive space of at least twice the file size of the components to be deployed • WMI enabled • All remote host servers connected to the same network and use TCP/IP to enable the systems to be seen by the administrative system •...
  • Page 9 • gawk 3.1.0-3 or later • sed 3.02-10 or later • pciutils-2.1.8-25.i386.rpm or later To successfully deploy HP SUM on remote target systems based on a Linux operating system, the following must be available: • tcl-8.x package • expect-5.x package Starting with Linux PSP 8.40 and later, ensure the following platform-specific compatibility libraries are also installed.
  • Page 10 • For SLES 10 AMD64/EM64T servers: compat-2006.1.25-11.2.x86_64 or later compat-32bit-2006.1.25-11.2.x86_64 or later compat-libstdc++-5.0.7-22.2.x86_64 or later perl (required to provide the libperl.so) libnl (required for QLogic and Emulex drivers) e2fsprogs-32bit • For SLES 11 x86 servers: perl (required to provide the libperl.so) libstdc++33-3.3.3-11.9.i586 or later perl-SNMP-5.4.2.1-6.3.i586 or later net-snmp-5.4.2.1-6.3.i586 or later...
  • Page 11: Supported Deliverables Overview

    NOTE: HP SUM is no longer supported on SUSE Enterprise Linux 9. IMPORTANT: The HP Smart Update Manager does not support cross-platform deployments (for example, deployments from Linux systems to Windows® systems). Supported deliverables overview HP SUM support is specific to the deliverable in which it is delivered. Make sure you use the correct version of HP SUM that is released along with the deliverable supporting the environment.
  • Page 12: Deployment From Hp Sum

    HP SUM Delivered with Support and limitations version • HP ProLiant Support Pack for Linux 8.40 • HP Smart Update Firmware DVD 9.0 For ProLiant Workstation Blades: • HP Workstation Support Pack for Windows for HP WS460c G6 Blade • HP Smart Update Firmware DVD 9.0 (offline only) 4.0.0.64...
  • Page 13 IMPORTANT: Before deploying software updates to a target server, be sure that a recent backup of the target server is available in the event the deployment procedure fails. Scenario Description HP SUM command HP deliverable Interactive, graphical Use this scenario when •...
  • Page 14 Scenario Description HP SUM command HP deliverable Scripted deployment to Use this scenario when • • Windows®: Online: a remote host you: hpsum -s - HP ProLiant Support Pack target Target1 (Run HP SUM from a • Are familiar with for Windows®...
  • Page 15: Deploying Software Using The Proliant Support Pack (Psp) For Microsoft Windows

    Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows The HP SUM utility delivered with the Windows PSP enables you to deploy software components from a single, easy-to-use interface for ProLiant server and options. This utility enables legacy support of existing software and firmware components while simplifying the overall deployment process.
  • Page 16: Deploying Firmware For Proliant Servers Using The Hp Smart Update Firmware Dvd

    choose which components to install or not install. Additionally, the HP SUM utility enables software deployment for multiple HP ProLiant servers from a single GUI. For more information about PSP, see the HP ProLiant Support Pack for Windows and Linux User Guide on the HP website (http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManu al&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=345557).
  • Page 17: Hp Sum Supported Firmware For Hp Proliant Servers

    IMPORTANT: Before deploying firmware updates to a target server, be sure that a recent backup of the target server is available in the event the deployment procedure fails. For more information about deploying firmware on HP ProLiant servers, see the HP Smart Update Firmware DVD User Guide on the HP website (http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManu al&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=345557).
  • Page 18: Hp Usb Key Utility

    Component Supported CPLD/SPLD When updating HP ProLiant blade servers in an HP BladeSystem Matrix, do not select ftp.hp.com to download the latest components. Ensure the component source contains versions of components that match the BladeSystem Matrix Compatibility chart before using HP SUM to deploy any software of firmware. To view the BladeSystem Matrix compatibility chart, see the HP website (http://www.hp.com/go/matrixcompatibility).
  • Page 19: Using A Hard Drive

    For Windows® operating systems, the HP USB Key Creator for Windows® utility must be downloaded from the HP website (http://www.hp.com) and installed on a workstation. After installation, the utility places a shortcut in the HP System Tools folder in the Programs start menu. To create your bootable drive key and copy the contents of the DVD: Insert the HP USB drive key in an available USB port.
  • Page 20: Trusted Platform Module

    NOTE: Ensure that execute privileges are available in Linux by using the chmod 700 * command. By default, the files are copied off the DVD in Linux as read-only with no execution privileges. Copy any updated files into the same directory where the files were copied in step 1. Execute HP SUM to have the new components recognized.
  • Page 21 If HP Smart Update Manager detects a TPM, a pop-up warning message appears. To enable firmware updates without the need to type in the TPM password on each server, the BitLocker Drive Encryption must be temporarily disabled. Disabling the BitLocker Drive Encryption keeps the hard drive data encrypted.
  • Page 22: Tpm Scenarios

    Close all the windows, and then start the firmware update. To enable advanced startup options, use the following command: cscript manage-bde.wsf -protectors -disable c: When the firmware update process is completed, the BitLocker Drive Encryption support can be re- enabled by following steps 1 through 4 but clicking Enabled in step 5 instead. The following command can be used to re-enable BitLocker Drive Encryption after firmware deployment has completed.
  • Page 23: Deploying Firmware Using The Hp Smart Update Firmware - Hp Integrity Bl860C/Bl870C/Bl890C I2 Servers Bundles

    If the TPM is detected and enabled with Option No pop-up warning appears. A new log file is ROM Measuring, the installation is silent; the generated /tpmbypass switch is not given, and any firmware (%systemdrive%\cpqsystem\log\cpqstub.log). updated must be applied to the server. Because the installation is silent, the installation is terminated and cannot continue.
  • Page 24: Hp Sum User Interface

    HP SUM User Interface Deployment scenarios HP SUM deploys firmware and software on a local host or one or more remote hosts. The remote hosts must be online and running the same operating system as the system running HP SUM. For example, when the remote hosts are running Linux, HP SUM must also be running on a Linux operating system.
  • Page 25: Deployment To Multiple Remote Hosts

    Deployment to multiple remote hosts NOTE: A remote host can be the IP address or DNS name of a remote server, remote iLO NIC port, Virtual Connect Ethernet or Fibre Channel Module for c-Class BladeSystem, BladeSystem Onboard Administrator, or 3 Gb SAS BL Switch firmware. To deploy components to multiple remote hosts using the GUI: Ensure that all minimum requirements are met as described in "Minimum requirements (on page 7)."...
  • Page 26: Local Host Installations

    Local host installations HP Smart Update Manager can deploy smart components on a local host or on one or more remote hosts. You can deploy components on a local host by using the HP Smart Update Manager GUI. To access the HP Smart Update Manager, see Deployment Options.
  • Page 27 When using HP SUM delivered with the Integrity support pack, the following screen appears when selecting the location to check for updates, since HP SUM does not support the ability to download the latest components from ftp.hp.com for these servers. The Source Selections screen enables you to specify where to get components for updating the targets by using one or more of the following methods: •...
  • Page 28 NOTE: FTP downloaded from HTTP proxy fails. Components from the HP FTP site are only presented for selection on the Select Items to Install screen if their versions are newer than what is already on the system. If a system has all of the latest versions of firmware and software, no components from HP.com are presented on the Select Items to be Installed screen.
  • Page 29: Download Permission (Applicable Only For Proliant Servers)

    Download Permission (applicable only for ProLiant servers) Before starting any discovery, HP SUM searches the web digest for self-discovery components that must be downloaded for the discovery process. Self-discovered components are components including but not limited to NIC firmware and tape firmware that HP SUM uses to discover the hardware in the system. If the Check ftp.hp.com checkbox has been selected on the previous screen, then the Download Permission screen might appear if there are self-discovery components that are available for download.
  • Page 30: Selecting An Installation Host

    Selecting an installation host To continue with the deployment process using a local host, select a host from the Select Installation Host(s) screen, and then click Next. The Select Installation Host(s) screen enables you to choose a host for component installation. By default, the first time you run HP SUM on a particular system, the only host available is the local host.
  • Page 31 Ping Scan for Remote Hosts Port Scan for Remote Hosts LDAP Query for Remote Hosts Onboard Administrator scan for iLO Hosts • Manage Hosts—Enables you to add, edit, and delete hosts. • Manage Groups—Enables you to add, edit, and delete groups. •...
  • Page 32: Selecting Bundles To Filter

    To continue to system discovery, click Next and the discovery process occurs. If the system discovery process finds one or more predefined bundles, the Select Bundle Filter screen appears. Selecting bundles to filter When the discovery process is complete and there is a bundle in the repository, the Select Bundle Filter screen appears.
  • Page 33 The following image illustrates the Select Bundle Filter screen. The Set Options for Bundle Filter section allows you to set options for non-bundle product versions. To view all versions of the products included in the bundle, select ALLOW NON-BUNDLE VERSIONS. This option enables you to include updates that might be newer than those released in the bundle.
  • Page 34: Selecting Components To Install

    Selecting components to install When the discovery process is complete and a bundle has been selected, the Select Items to be Installed screen appears. The Select Items to be Installed screen displays information about which components are available for installation on your system and enables you to select or clear components to install. The Select Items to be Installed screen includes the following sections: •...
  • Page 35 The Select Items to be Installed screen also includes the following buttons: • Select All—Selects all available components for installation. • Deselect All—Clears all components selected for installation. • Default—Restores the selections in the product installation pane to the default view, which is based on the existing configuration of the local system.
  • Page 36 • Updates to be Installed—The components in this section can be installed on your system. • Optional Updates—The components in this section are not selected for installation by default, even if the product is not already installed or is installed but not up-to-date. To include the component in the installation set, you must select the component.
  • Page 37 Icon Text Description Ready All selected components are ready to be installed. Already up-to- No component installation is required. date None Selected No components are selected for installation. x Critical X components are not ready for installation due to failed dependencies, where x Action is the number of components.
  • Page 38: Component Selection Pane

    NOTE: In Linux, the Reboot Delay time is automatically converted from seconds to minutes. Any value under a full minute, 59 seconds or less, will be rounded to the next minute for Linux. Make any changes, and click OK. NOTE: The reboot options do not apply when deploying firmware to HP Integrity BL860c/BL870c/BL890c i2 Servers with HP SUM.
  • Page 39 Icon Text Description Deselected by user The component has not been selected for installation. Excluded by Filtering The components excluded which are not applicable to the target server. Failed dependencies The component has a dependency that has not been met. To determine the nature of the failed dependency, click View Failed Dependencies.
  • Page 40 If a component displays as Build Failed, you must resolve the issue before proceeding with the installation. If a failed dependency occurs, then you must resolve it by ensuring the prerequisite libraries or the appropriate software or firmware components are available before proceeding with the installation. HP SUM User Interface 40...
  • Page 41 The following figure displays the Failed Dependencies screen. HP SUM User Interface 41...
  • Page 42: Installation Options

    Installation options You can specify firmware upgrade behavior for installable components by selecting one or more options from the Additional Options field. CAUTION: Updating the firmware while a shared device is in use can lead to data loss. Before enabling the Allow Shared Devices option, be sure any other servers sharing the selected devices are offline.
  • Page 43: Viewing The Installation Results

    Default Allow downgrades Allow rewrites Firmware upgrade v3.05 No change 3.05 3.10 Firmware upgrade v3.10 No change No change 3.10 NOTE: When updating installation for NIC components, select the devices to be updated in the window that appears. After you have selected all the components that you want to install, click Install to proceed with the installation.
  • Page 44 Icon Text Description Same/older version The existing component was successfully downgraded or reflashed to the successfully installed same or older version. Update returned an An update error has occurred. For details, see the HP SUM log file. error Installation failed The component was not installed.
  • Page 45: Multiple-Host Installations

    NOTE: After updating hard drives in external enclosures such as MSA20, you must power cycle the external enclosures. The Reboot button in HP Smart Update Manager only reboots the server but never power cycles an external enclosure. The following installation logs contain information about the installation activity for each host being updated: •...
  • Page 46: Selecting Remote Hosts Or Groups

    Inventory Progress screen appears while HP SUM builds an inventory of available updates. When the inventory process is complete, the Select Installation Host(s) screen appears. Selecting remote hosts or groups The Select Installation Host(s) screen enables you to choose multiple hosts and groups for component installation.
  • Page 47: Searching For Remote Hosts

    Linux operating system media. To proceed with remote deployment, start HP SUM. Searching for remote hosts Clicking Host Search enables you to search for hosts in the network using the following options: • Ping Scan for Remote Hosts—This option is used to search for hosts using an IP address range. •...
  • Page 48 • Interconnect switch - 3 GB SAS BL Switch NOTE: Local hosts cannot be included in a list with remote hosts or in a group. When selecting iLO and iLO 2 for ProLiant, iLO 3 for Integrity, OA, VC, or 3 Gb SAS BL Switch as a target, only the firmware component for that particular hardware can be updated.
  • Page 49 Click Add Host. The New Host dialog box appears. Select the method to add a host from the following: Enter the DNS name of the host you want to add. Enter the IP address of the host you want to add. Enter the IP address range of the hosts you want to add.
  • Page 50 On the Manage Hosts screen, click Edit Host. The Edit Host dialog box appears. Edit the Host Name and Description. Click OK. To delete a host: On the Manage Hosts screen, click Delete Host. When the confirmation screen appears, click Yes. HP SUM User Interface 50...
  • Page 51: Managing Groups

    Managing groups To add, edit, or delete groups, click the Manage Groups button. The Manage Groups screen appears. To add a group: HP SUM User Interface 51...
  • Page 52 Click Add Group. The Edit Group dialog box appears. Enter a group name. Enter an optional user-defined description given to the group to be added. Select the hosts to be added to the group from the Available Hosts pane. You can add new hosts from this screen by clicking the New Host button.
  • Page 53 Select the group, and then on the Manage Groups screen, click the Edit Group button. The Edit Group dialog box appears. Edit the group name as needed. Edit the optional user-defined description given to the host as needed. Click the Enter and Remove buttons to add or remove hosts as needed. Click OK.
  • Page 54: Entering Credentials For Hosts

    Entering credentials for hosts When you select a single remote host, the Enter Credentials for Host screen appears. You must enter your username and password as the credentials for the host. To enter the credentials for the host, choose one of the following: •...
  • Page 55 When you select a group or multiple hosts, the Enter Credentials for Group screen appears. The screen separates the remaining hosts that still require credentials from the completed hosts. Each pane is divided into the following columns: • Name—Specifies the name of the host •...
  • Page 56 To enter the credentials for the host, perform the following steps: In the left pane, select the host from the list of hosts requiring credentials. If all credentials are the same, to select all the hosts on the list, click Select All. To enter the required credentials and move the selected host to the Completed Hosts pane, click Enter.
  • Page 57 HP SUM User Interface 57...
  • Page 58: Selecting Bundles To Filter On Multiple Hosts

    Selecting bundles to filter on multiple hosts If the system discovery finds one or more predefined bundles, the Select Bundle Filter screen appears. If you specify a bundle on the command line when starting HP SUM, this screen does not appear. For more information about the screen, see "Selecting bundles to filter (on page 32)."...
  • Page 59: Selecting Components To Install On Multiple Hosts

    Selecting components to install on multiple hosts The Select Items to be Installed screen displays the server hosts and the status information. The Select Items to be Installed screen includes the following buttons: • View Host—Enables you to view additional information about a host after you select it. •...
  • Page 60: Updating Firmware On Hp Integrity Bl860C/Bl870C/Bl890C I2 Servers

    Icon Text Description Host Skipped Due to The host is skipped due to an existing HP Smart Update Manager Existing HP SUM session. Session Action Required The host is not ready for installation. Click View Host for additional information. Discovery Failed The host is not ready for installation.
  • Page 61 • Upload but Do not Activate—The component is uploaded to the server which is up and running, however the firmware is not activated until the next time the server is rebooted. HP SUM User Interface 61...
  • Page 62 If the user has not changed the default option or has selected Upload and Activate, a warning message displays, indicating that HP SUM will reboot the server during the firmware update process. To continue the update, press OK. You can deploy the Online System, FPGA, iLO-3 MP and Power Monitor firmware using CLI in silent mode.
  • Page 63: Viewing The Installation Results For Multiple Hosts

    Viewing the installation results for multiple hosts When the installation is complete, the Installation Results screen appears. The Installation Results screen is divided into the following columns: • Host—Specifies the IP address or DNS name of the host. • Status—Specifies the overall installation status of the components on the remote host. Icon Text Description...
  • Page 64 To view single-host installation results, double-click or select the host, and then click View Host. Proceed as described in "Viewing the installation results (on page 43)." HP SUM User Interface 64...
  • Page 65: Scripted Deployment

    Scripted deployment Command-line interface The HP SUM command-line interface enables you to script custom installations. Command-line syntax The general command-line syntax for HP SUM is: hpsum [/h[elp]] [/?] [/f[orce]] [/f[orce]:bundle] [/f[orce]:rom] [/f[orce]:software] [/f[orce]:all ] [/g (/downgrade)] [/e (/rewrite)] [/m[utual])] [/c[omponent] <component_to_install>] [/s[ilent]] [/allow_update_to_bundle] [/allow_non_bundle_components] [/b[undle] <bundle_to_install>] [/express_install] [/use_snmp] [/use_location...
  • Page 66: Command-Line Arguments

    Command-line arguments HP SUM recognizes the following command-line arguments. These arguments prepopulate the GUI in the Select Items to be Installed screen. If you specify the host or group, then the Select Items to be Installed screen does not appear. You cannot use some arguments, such as /romonly and /softwareonly together.
  • Page 67 Command-line Description argument /s[ilent] This argument causes the installation to run silently with no GUI or console output. All data writes to the log file. Any generated prompts use the default option and continue the installation without user input. If a component requires input before installation (such as configuration information), then the component installation fails, and an error message writes to the log file.
  • Page 68 Command-line Description argument HP Integrity Servers. /use_d[ownloaded] This argument specifies that the checkbox for Include components previously downloaded from HP.com on the Source Selection screen is selected. This enables those previously downloaded components to be included in the list of possible updates.
  • Page 69 Command-line Description argument /on_failed_dependen This argument informs HP SUM how to proceed when a component has a failed dependency. The default of OmitHost causes the host to be put in a failure state and no install is attempted on it. OmitComponent clears the affected components and proceeds with any updates that do not have dependency failures.
  • Page 70 Command-line Description argument /current_credential This argument enables the credentials of the local host to be used as the credentials to access the targets instead of providing the username and password explicitly for each target. The assumption is that the current credentials are valid for the targets being accessed.
  • Page 71: Component Configuration For Windows Components Only

    Command-line Description argument /report This argument generates a report listing, a target summary, and how the components in the repository affect the target (For example, whether each component applies to the target or not). The report name is of the format, HPSUM_ Report_<date>_<time>.html By default, it is located in the present working directory from where HP SUM is initiated.
  • Page 72 ProLiant Support Pack for Microsoft® Windows Server™ 2003 v7.90 (BP000323.xml) ProLiant Support Pack for Microsoft® Windows Server™ 2003 v7.80 (BP000315.xml) • Firmware: System ROM Smart Array controller Hard drives • Software—later version of: HP Insight Diagnostics Online Edition for Windows Server™ 2003 (cp008097.exe) HP Systems Management Homepage for Windows®...
  • Page 73: Return Codes

    • hpsum /group "Management Servers" /current_credential /use_latest /allow_update_to_bundle /allow_non_bundle_components /force:all /override_existing_connection /continue_on_error ServerNotFound /silent /logdir "Management_Server_Files" • hpsum /target "Management Server1" /target "Management Server2" /target "Management Server3" /user administrator /passwd letmein /use_latest /allow_update_to_bundle /allow_non_bundle_components /force:all /override_existing_connection /continue_on_error ServerNotFound /silent /logdir "Management_Server_Files" Results: All firmware components, software components from the 7.90 PSP, cp008097.exe, and cp008257.exe were installed on Management Server1, Management Server2, and Management Server3.
  • Page 74: Linux Smart Component Return Codes

    Linux smart component return codes Single target servers: Error level Meaning The smart component installed successfully. The smart component installed successfully, but the system must be restarted. The installation was not attempted because the required hardware is not present, the software is current, or there is nothing to install.
  • Page 75: Command-Line Usage Of Input File

    perform dry runs of installations to ensure the scripts are working without deploying the firmware updates that might be required on each target. Remove the DRYRUN=YES option to perform the updates. For parameters that can take list values, list separator can be commas, semicolons, or spaces. NOTE: The credentials can be left out of the file for greater security and passed on the command line to HP Smart Update Manager.
  • Page 76: File Encoding

    to log into one or more remote targets, you can do so by setting the variable USECURRENTCREDENTIAL to YES. Login credentials for one or more hosts can be supplied using the variables UID and PWD. If given at the beginning of a TARGETS section, both variables must be used.
  • Page 77 Parameter Description Possible values REBOOTALLOWED This parameter enables you to reboot, if YES, NO required. REBOOTMESSAGE This parameter enables you to create a message Any string (not exceeding to be displayed prior to rebooting. 256 characters) REBOOTDELAY This parameter enables you to delay before Time in seconds rebooting.
  • Page 78 Parameter Description Possible values OPTIONS This parameter can be used to specify the HP One or more CLI switch SUM CLI options inside the input file, which overrides the configuration settings. Parameters can be separated by a semi-colon, comma, or a space.
  • Page 79 Parameter Description Possible values apply to Integrity Servers. USEPROXYSCRIPT This parameter enables the inclusion of a proxy Web URL (for example, script to access the HP FTP site autoproxy.com) (ftp://ftp.hp.com). This parameter does not apply to Integrity Servers. DELETEINPUTFILE This parameter enables you to instruct HP SUM YES, NO (default) to delete the input file after it has been read in.
  • Page 80 Parameter Description Possible values only.) CMAMGMTSTATIONRWCOMM This parameter enables you to specify an SNMP SNMP read/write read/write community string for a system with community string read/write access that serves as a management station. You can specify multiple strings separated by a space. (Applies to Linux PSP only.) CMAMGMTSTATIONROIPOR This parameter enables you to specify the IP...
  • Page 81 Parameter Description Possible values health application loads. (Applies to Linux PSP management driver) only.) • NO (do not start the HP Lights-Out management driver) HPVCAVCRMSERVER This parameter informs the VCA of the name of VCRM name the VCRM to use as a software distribution repository.
  • Page 82 Parameter Description Possible values web server, this parameter must be set to yes, and values must be provided to the IP- RESTRICTED-EXCLUDE or IP-RESTRICTED- INCLUDE parameters. IP-RESTRICTED- This parameter is used by the HP Systems List of IP address ranges EXCLUDE Management Homepage to exclude specific IP separated by semicolons...
  • Page 83 Parameter Description Possible values values are case-sensitive and must be capitalized as shown. Failure to do so prevents the trust relationship from being set up properly during installation and might affect access to the web server. CERTLIST This parameter enables a user to provide a list of Certificate file name or certificate files or servers where certificates can Server DNS name...
  • Page 84 ALLOWUPDATEBUNDLE = YES SKIPTARGET = NO IGNOREERRORS = ServerNotFound, FailedDependencies SOURCEPATH = c:\pkgsource1 USELATEST = YES SILENT = YES OPTIONS = /f:rom [TARGETS] HOST = schinta1 HOST = schinta2 UID = root PWD = root123 HOST = 234.567.765.432 [END] USAGE: hpsum /inputfile <path:\inputfile.txt> Examples of inputfile.txt file: Example 1: The two targets are passed to be updated.
  • Page 85: Reports

    HOST=winserver UID=Userid PWD=password [END] Example 4 SILENT = YES IGNOREERRORS = ServerNotFound,BadPassword, FailedDepedencies SKIPTARGET = NO SOURCEPATH = C:\ fwcd\firmware-8.70-0\hp\swpackages FORCEALL = YES REBOOTALLOWED = YES REBOOTDELAY = 30 REBOOTMESSAGE = “Install complete, server will reboot in 30 seconds” [TARGETS] HOST=16.83.62.141 UID=Userid PWD=password...
  • Page 86 Report type Description Report file information* target (for example, whether each component applies to the target or not). Usage: hpsum /report /inventory_report This argument generates a report The report files generated are: listing of the components in the • hpsum_Inventory_Report_<date>.h specified repository.
  • Page 87 The following figure illustrates the HP SUM report in HTML format. Scripted deployment 87...
  • Page 88 The following figure illustrates the HP SUM Inventory report in HTML format. Scripted deployment 88...
  • Page 89 The following figure illustrates the HP SUM Firmware report in HTML format. Scripted deployment 89...
  • Page 90: Advanced Topics

    Advanced topics Software component configuration Some components might have required or optional configuration settings. Configuration parameters can include information necessary to set up the component correctly or passwords required for software installed by the component. If the optional configuration data of a component is not provided and the component has not been installed previously, then default values for that configuration data are used.
  • Page 91: Deploying Firmware And Software Simultaneously

    Deploying firmware and software simultaneously This topic applies to ProLiant servers and options supported by the server, but does not apply to Integrity servers. HP SUM utility enables you to deploy firmware and software components simultaneously. The latest firmware and software components must be located in the same directory. To deploy firmware and software components simultaneously, select the location where the firmware and software components are located in the Source Selections screen.
  • Page 92: Configuring Ipv6 For Windows Server 2003

    connects to the admin$ share, it copies a small service to the target server for the duration of the installation. After this service starts, HP Smart Update Manager uses this service to communicate between the local and remote target server. During this process, HP Smart Update Manager opens ports in the Windows®...
  • Page 93: Configuring Ipv6 For Windows Server 2008

    short-name and full IPv6 notation. You do not need to add the optional interface number when you enter the address. If you cannot connect to the target server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section ("Troubleshooting HP Smart Update Manager in IPv6 networks"...
  • Page 94 addresses for both local and remote target servers. Windows Vista®, when used as a client to run HP Smart Update Manager to remote Windows Server® 2008 operating systems or as a target operating system on HP Workstation server blades, provides the infrastructure that supports full IPv6 deployment of software and firmware updates from HP Smart Update Manager.
  • Page 95: Configuring Ipv6 For Linux

    If you cannot connect to the target server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section ("Troubleshooting HP Smart Update Manager in IPv6 networks" on page 107). After you connect to the target server, all other HP Smart Update Manager functions work identically. Log files for IPv6 hosts are stored with all other HP Smart Update Manager files in the \CPQSYSTEM\hp\log\<ip_address>...
  • Page 96 IPv6 addresses can be passed to HP Smart Update Manager in command line arguments or using the HP Smart Update Manager user interface. In the HP Smart Update Manager user interface, you can add a remote host on an IPv6 network by either entering the DNS name of the IPv6 target server or by selecting the IPv6 address button and entering the IPv6 address.
  • Page 97 Limitations of IPv6 for Linux The only current limitation of HP Smart Update Manager in a Linux IPv6 environment is that all remote target Linux-based servers must have the iptables-ipv6 rpm file installed. You can find the file on the distribution media for both Red Hat Enterprise Linux and Novell SUSE Linux Enterprise Server operating systems.
  • Page 98: Troubleshooting

    Troubleshooting Recovering from a failed ROM upgrade Recovering from a failed system ROM upgrade Use redundant ROM or ROMPaq to recover from a system ROM upgrade failure. Redundant ROM recovery When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason.
  • Page 99: Recovering From A Failed Option Rom Upgrade

    Power up the server. The server generates one long beep and two short beeps to indicate that it is in disaster recovery mode. If the disk is not in the correct drive, then the system continues to beep until a valid ROMPaq disk is inserted.
  • Page 100: Recovering From An Installation Failure

    Recovering from an installation failure Collecting trace directories HP Smart Update Manager generates a set of debug trace logs located in the %TEMP%\hp_sum directory on Windows systems and \tmp\hp_sum on Linux systems. These files contain internal process and debug information, which can be useful in determining HP Smart Update Manager failures. NOTE: To break out to a Linux console while booted to the HP Smart Update Firmware DVD, press Ctrl Alt d b x.
  • Page 101: Recovering From A Discovery Failure

    The following is an example of the output trace in the OpMan.trace on how to determine if a component was prevented from being shown on the Select Items to Install screen or being deployed from the silent console mode. In the example, the binary image files 0.bin and 1.bin (which represented iLO firmware files), components cp011301.exe and cp011500.exe, and the HP BladeSystem Firmware Update Bundle for Windows represented by bundle file bp000648.xml were added to the installation set.
  • Page 102: Hp Sum Hangs During Discovery

    • In rare cases, external storage enclosures might cause HP SUM to report a discovery failure or to hang. To resolve this issue, disconnect the external storage until the firmware updates are completed. • For Linux, ensure that the target server can be contacted through SSH and that the scp command is available to securely send files to the target server.
  • Page 103: Recovering From A Blocked Program On Microsoft Windows

    Recovering from a blocked program on Microsoft Windows Configuring Windows firewall settings The Windows® Security Alert appears when a program is blocked from accepting connections from the Internet or a network. To set the rules for the Windows® Firewall and Security Policy, click Unblock, and then set your firewall settings to the following: Click Start>Control Panel>Administrative Tools>Windows Firewall with Advanced Security>Inbound Rules>Remote Administration (NP-IN).
  • Page 104 scanning software from denying service to the application. The SOAP server is deployed on the remote target using the initial ports described above (ports 138, 445, and 22) and then allocates another independent port as documented below for its communications back to the workstation where HP Smart Update Manager is running.
  • Page 105: Recovering From Operating System Limitations When Using A Japanese Character Set

    Ports 60000-60007 Random ports are used in this range to pass messages back and forth between the local and remote systems via SSL. These ports are used on the system running HP Smart Update Manager to send data to the target server.
  • Page 106: Recovering From Fatal Error - Application Will Exit Message

    For a successful reboot, you must click Exit. When the message is entered using CLI, the reboot message looks corrupted since the Japanese character set is not supported in CLI. Recovering from Fatal Error - application will exit message Running in a directory path containing double-byte characters When running in a directory path containing double-byte characters, the HP Smart Update Manager encounters a fatal error while trying to initialize.
  • Page 107: Recovering A Lost Hp Smart Update Manager Connection

    Recovering a lost HP Smart Update Manager connection HP Smart Update Firmware DVD mounted using iLO virtual media When either iLO and NIC firmware are updated, the HP SUM connection is lost and cannot install components. Booting the Firmware DVD from iLO virtual media is only supported in Offline Automatic Firmware Update mode.
  • Page 108: Troubleshooting Hp Smart Update Manager In Ipv6 Windows Server 2008 Environment

    NOTE: You do not need to use the .ipv6-literal.net suffix when entering IPv6 address into the HP Smart Update Manager user interface or when passing IPv6 address using command line parameters to HP Smart Update Manager. After you validate that you can access the admin$ share on the remote target server, HP Smart Update Manager works unless other network or hardware issues exist.
  • Page 109: Hp Sum Found New Hardware Message

    • Ensure you can ping the IPv6 loopback address: ping6 ::1. • Use the DNS hostname instead of IPv6 address to ensure the address is correct. • Use ipconfig to validate you have IPv6 addresses assigned to your NICs. For more information about troubleshooting your configuration, see the Linux IPv6 How-To (http://www.linux.org/docs/ldp/howto/Linux+IPv6-HOWTO/index.html).
  • Page 110: Linux Component Version Discrepancy For Source Rpms

    Linux component version discrepancy for source RPMs You might observe differences in the RPM component name which might appear to be a version mismatch for the component on the Select Item to be Installed screen and the Installation Results screen. This is caused by the RPM build phase.
  • Page 111: Issues Related To Bundle Filtering On The Select Items To Be Installed And Select Bundle Filter Screens

    To resolve this issue, make sure to select the bundle for the OS distribution on the Select Bundle Filter screen for installation or remove the RPMs from the directory that are not applicable to the Linux distribution you are using. Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens If you specify a bundle to use for installation when starting HP SUM (for example, hpsum /b...
  • Page 112: Hp Sum Fails On Windows Vista® Due To Mcafee Firewalls

    If you experience the first issue and then select OK on the Select Bundle Filter screen to return to the Select Items to be Installed screen, the bundle you originally specified is no longer listed as the filter. To use your bundle as the filter, you must exit and restart HP SUM. If this issue occurs, from the GUI run HP SUM.
  • Page 113 As displayed in the following image, in the Message column, notice the entry similar to the following: Blocked Incoming TCP from the HOST (15.255.101.110) during execution of HP SUM. From the menu, select Task>Unlock Interface. Enter the password of the McAfee user interface. Select the Firewall Policy tab.
  • Page 114 From the screen image, use the following settings for the new firewall rules on your system. Click OK to ensure new firewall rules have been implemented. Restart HP SUM. Performing these steps allows HP SUM to function, although after a period of time (ranging from minutes to hours), McAfee disables HP SUM access.
  • Page 115: Virtual Connect Firmware Upgrade Using Hp Sum Fails If Vc Reports An Invalid Or Bad Health State

    Virtual Connect firmware upgrade using HP SUM fails if VC reports an invalid or bad health state Virtual Connect firmware can be upgraded using HP SUM only if the health state of the VC is in a good state. If the health state is invalid or bad, HP SUM does not upgrade the VC firmware. If a VC upgrade is attempted in an invalid or bad health state, HP SUM installation fails.
  • Page 116 To resolve this issue, the VCSU must be used to upgrade the firmware. Troubleshooting 116...
  • Page 117: Technical Support

    Technical support Reference documentation • To download the ProLiant Firmware Maintenance CD, Smart Update Firmware DVD, SmartStart, and other CD/DVDs, see the SmartStart download website (http://www.hp.com/go/ssdownloads). • For information about firmware support, see the ProLiant Firmware Maintenance CD/DVD Matrix (http://www.hp.com/servers/smartstart/supportmatrices). •...
  • Page 118: Operating System Information

    Operating system information For information about Microsoft® Windows® operating systems, see the Microsoft® website (http://www.microsoft.com). For information about Linux operating systems, see one of the following websites: • Red Hat Linux (http://www.redhat.com) • SUSE Linux (http://www.novell.com/linux) HP contact information For the name of the nearest HP authorized reseller: •...
  • Page 119: Acronyms And Abbreviations

    Acronyms and abbreviations Baseboard Management Controller Command Line Interface CPLD Complex Programmable Logic Device FPGA Field Programmable Gate Array graphical user interface host bus adapter HP SUM HP Smart Update Manager input/output Integrated Lights-Out iLO 2 Integrated Lights-Out 2 iLO 3 Integrated Lights-Out 3 Integrity Support Pack Acronyms and abbreviations 119...
  • Page 120 Linux Deployment Utility network interface controller Onboard Administrator POST Power-On Self Test HP ProLiant Support Pack RBSU ROM-Based Setup Utility Rapid Deployment Pack RILOE II Remote Insight Lights-Out Edition II storage area network serial attached SCSI SCSI small computer system interface Symantec Endpoint Protection SNMP Simple Network Management Protocol...
  • Page 121 SPLD System Programmable Logic Device Secure Shell Secure Sockets Layer trusted platform module Virtual Connect Version Control Agent Virtual Connect Manager VCRM Version Control Repository Manager VCSU Virtual Connect Support Utility VLAN virtual local-area network Windows Management Instrumentation Acronyms and abbreviations 121...
  • Page 122: Index

    Index deploying firmware and software simultaneously 91 deployment overview 12, 15 deployment scenarios 24 adding groups 51 deployment to multiple remote hosts 25 advanced topics 90 deployment, graphical 24, 25 Allow Downgrades 42 deployment, Integrity Support Pack 15 Allow Rewrites 42 deployment, scripted 24, 25, 65 Allow Shared Devices 42 disaster recovery 98...
  • Page 123 hosts 30, 46, 47 hosts, entering credentials 54 managing groups 51 hosts, installing multiple 45, 46 managing hosts 47 hosts, managing 47 maximizing a window to single display 110 hosts, viewing installation results 63 McAfee firewalls cause HP SUM to fail 112 HP Integrity servers 22, 23 minimum requirements 7 HP ProLiant Firmware Maintenance DVD, deployment...
  • Page 124 repository 110 requirements, minimum 7, 8 update firmware 60 results, viewing after installation 43 USB key utility 18 return codes 73, 74 using a hard drive 19 return codes, Linux smart components 74 using this guide 7 return codes, Windows smart components 73 rewriting firmware 42 ROM recovery, redundant 98 ROM redundancy 98...

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