Network and Security Manager 2010.3 Release Notes
38
For international or direct-dial options in countries without toll-free numbers, visit us at
http://www.juniper.net/support/requesting-support.html
If you are reporting a hardware or software problem, issue the following command from
the CLI before contacting support:
user@host> request support information | save filename
To provide a core file to Juniper Networks for analysis, compress the file with the
utility, rename the file to include your company name, and copy it to
ftp.juniper.net:pub/incoming
information (the output of the
. For documentation issues, fill out the bug report form located at
support@juniper.net
https://www.juniper.net/cgi-bin/docbugreport/
. Then send the filename, along with software version
show version
command) and the configuration, to
.
.
gzip
Copyright © 2010, Juniper Networks, Inc.
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