Deploying Zenworks Configuration Management; Pre-Deployment Planning - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM PLANNING-DEPLOYMENT-BEST PRACTICES GUIDE 10.3 30-03-2010 System Planning Manual

System planning, deployment, and best practices guide
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Deploying ZENworks
5
Configuration Management
Deployment is the final stage of the implementation of Novell
Management across your enterprise. If you have planned properly, and documented everything well
during your assessment and design phases, this stage of the project should be greatly simplified.
The following sections explain the steps you should take when deploying ZENworks Configuration
Management across the entire infrastructure, and the steps should be followed closely regardless of
the size of the organization.
Section 5.1, "Pre-Deployment Planning," on page 81
Section 5.2, "Pre-Deployment Documentation," on page 82
Section 5.3, "Pre-Deployment Testing," on page 82
Section 5.4, "Pilots," on page 82
Section 5.5, "Migration," on page 82
Section 5.6, "Wider Deployment," on page 84
Section 5.7, "Post-Deployment Documentation and Validation," on page 84

5.1 Pre-Deployment Planning

The first step in the process of deployment is planning the actual deployment. The following are
recommendations on how to plan this process:
Contact departmental leaders and inform them about the deployment.
Make suggestions on how you want to roll out the ZENworks Adaptive Agent to the endpoints,
including which departments are going to be targeted by date and time. Make sure you line this
up with your planned deployment schedule in your project plan. Ensuring that everyone knows
that this is a deliverable of the organization makes it much easier to line up the departments,
sites, or groups for deployment.
Identity and notify individuals that are part of the pilot phase of the deployment.
Emphasize that feedback is key to the success of this project. Individuals who are part of
the pilot and more wider-scale deployment should provide feedback directly to the IT
organization or to the Service Desk.
Make sure your teams are well informed of the deployment. This includes:
Departmental leaders.
Employees of the organization.
The organization's Service Desk (staff members should have the full documented
schedule posted everywhere so everyone onsite knows what is going on, and when). This
also includes everyone involved in Incident and Problem Management processes.
The entire IT department, including desktop support, network services, and other
operational groups.
®
®
ZENworks
Configuration

Deploying ZENworks Configuration Management

5
81

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