The Zenworks Reporting Server Infoview Might Not Be Launched If Businessobjects Enterprise Xi Is Installed On A Zenworks Server That Uses Nat; Source: Zenworks 10 Configuration Management Sp3; System Reporting - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM REPORTING REFERENCE 10.3 30-03-2010 Reference Manual

Possible Cause: In the Web Intelligence preference, Select a default creation/editing tool is set
The ZENworks Reporting Server InfoView might not be launched if BusinessObjects
Enterprise XI is installed on a ZENworks Server that uses NAT
36 ZENworks 10 Configuration Management System Reporting Reference
to Interactive.
Action: Set the Select a default creation/editing tool to Advanced:
1 Launch the ZENworks Reporting Server InfoView.
2 Click Preferences on the top right corner of the toolbar to display the
Preferences page.
3 Click Web Intelligence.
4 Set the Select a default creation/editing tool to Advanced.
5 Click OK.

Source: ZENworks 10 Configuration Management SP3; System Reporting.

Action: On the Windows device where ZENworks Control Center is launched, add the
appropriate DNS entry in the
%Windows_root%\systems32\drivers\etc\hosts
file.