Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM REPORTING REFERENCE 10.3 30-03-2010 Reference Manual page 33

If you launch ZENworks Reporting Server InfoView in Internet Explorer, the
ZENworks Reporting Server InfoView hangs while opening a Web Intelligence
document
Source: ZENworks 10 Configuration Management SP3; System Reporting.
Explanation: If you launch ZENworks Reporting Server InfoView in Internet Explorer, the
ZENworks Reporting Server InfoView hangs while opening a Web
Intelligence document, and displays the following message:
Please wait while the document is being processed.
Action: Add the Reporting Server to the list of trusted sites.
1 In Internet Explorer, click Tools > Internet Options.
2 Click the Security tab, click Trusted Sites, then click Sites.
3 Specify the site address of the Reporting Server.
4 Click Add.
5 Click OK twice.
If you launch the ZENworks Reporting Server InfoView by using Mozilla Firefox, the
report might not generate the correct data if you change its attributes
Source: ZENworks 10 Configuration Management SP3; System Reporting
Action: Launch the ZENworks Reporting Server InfoView by using the recommended
version of Internet Explorer, change the attributes as desired, then generate the
report. For more information about the recommended version of Internet
Explorer, see
Configuration Management Installation
Reporting rights might not correctly work if you launch ZENworks Control Center
from a locale other than English
Source: ZENworks 10 Configuration Management SP3; System Reporting
Action: Launch ZENworks Control Center using the English locale.
Unable to send reports as an e-mail by using ZENworks Reporting Server InfoView if
Reporting Server is installed on SLES 10 server
Source: ZENworks 10 Configuration Management SP3; System Reporting
Explanation: If ZENworks Reporting Server is installed on a SLES 10 server, you might
encounter the following error message when you try to send a report as an e-
mail by using the ZENworks Reporting Server InfoView (from the Header
panel, click Send > To Email):
The destination plugin required for this action is disabled.
If you require this functionality, please contact your system
administrator.
Action: None.
"Administration Browser Requirements" in the ZENworks 10
Guide.
Troubleshooting System Reporting 33