Novell LINUX ENTERPRISE DESKTOP 10 SP2 - DEPLOYMENT GUIDE 08-05-2008 Deployment Manual page 837

46.4.4 Login Successful but KDE Desktop
Fails
There are several reasons why a KDE desktop would not allow users to login. Corrupted
cache data can cause login problems as well as corrupt KDE desktop configuration
files.
Cache data is used at desktop start-up to increase performance. If this data is corrupted,
start-up is slowed down or fails entirely. Removing them forces the desktop start-up
routines to start from scratch. This takes more time than a normal start-up, but data is
intact after this and the user can login.
To remove the cache files of the KDE desktop, issue the following command as root:
rm -rf /tmp/kde-user /tmp/socket-user
Replace user with the actual username. Removing these two directories just removes
the corrupted cache files. No real data is harmed using this procedure.
Corrupted desktop configuration files can always be replaced with the initial configura-
tion files. If you want to recover the user's adjustments, carefully copy them back from
their temporary location after the configuration has been restored using the default
configuration values.
To replace a corrupted desktop configuration with the initial configuration values,
proceed as follows:
1 Switch to a text console by pressing Ctrl + Alt + F1 .
2 Log in with your user name.
3 Move the KDE configuration directory and the .skel files to a temporary loca-
tion:
mv .kde .kde-ORIG-RECOVER
mv .skel .skel-ORIG-RECOVER
4 Log out.
5 Log in again.
Common Problems and Their Solutions 821