Troubleshooting; Chapter 8, "Troubleshooting - Novell IMANAGER 2.7.3 - ADMINISTRATION Administration Manual

Troubleshooting

8
This section provides some troubleshooting tips resulting from Novell's testing of iManager. These
tips are arranged alphabetically in the following topics:
Section 8.1, "Authentication Issues," on page 88
Section 8.2, "Deleting and Re-creating User Accounts with the Same Name (Windows XP/
2000)," on page 90
Section 8.3, "DNS 630 Error Message Appears When Creating a Property Book with Invalid
Characters in Name," on page 90
Section 8.4, "eDirectory Maintenance Task Errors," on page 90
Section 8.5, "Enabling Debug Messages for Install and Configure," on page 91
Section 8.6, "History Does Not Automatically Sync Across Multiple Simultaneous User
Logins," on page 91
Section 8.7, "iManager Doesn't Work after Installing Groupwise 7.0 WebAccess (Windows
Server 2000/2003)," on page 91
Section 8.8, "Missing Attribute, Object, or Value Errors," on page 91
Section 8.9, "Missing Roles or Tasks in the Configure View," on page 92
Section 8.10, "Performing a System Restore from Image Software," on page 92
Section 8.11, "Running eDirectory and iManager on the Same Machine (Windows only)," on
page 93
Section 8.12, ""Service Unavailable" Message Appears During Multiple Plug-In Installs," on
page 94
Section 8.13, "Tomcat," on page 94
Section 8.14, ""Unable to Determine Universal Password Status" Error," on page 95
Section 8.15, "iManager Workstation Does Not Display Information," on page 95
Section 8.16, "Sometimes Refresh Button Does Not Function," on page 96
Section 8.17, "iManager Plug-in Installation Hangs or Plug-ins Are Not Properly Installed," on
page 96
Section 8.18, "Login Issue with Respect to Tree IP Address Change," on page 97
Section 8.19, "Java Error Messages are Displayed After Closing the Browser of iManager
Workstation," on page 98
8
Troubleshooting 87