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Novell GROUPEWISE 8 - SUPPORT PACK 2 05-2010 Manual

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GroupWise 8 Support Pack 2
May 18, 2010
1 Overview
GroupWise 8 Support Pack 2 provides enhancements for both administrators and end users.
For Administrators
Access control for distribution lists for controlling which users can send to a restricted
distribution list
Attachment restrictions for specified file types
Limitation on the number of recipients for items
For End Users
Improved WebAccess functionality
Date range and category filters for the WebAccess Find feature
Improved integration with Novell Teaming 2.1
Drag-and-drop in the GroupWise Windows client for transferring GroupWise items and
files to a Teaming folder that is displayed in the GroupWise Folder List
Find option in the GroupWise Windows client for searching a Teaming site
Integration with Novell Conferencing
Schedule a conference in the GroupWise Windows client
Join a conference from a scheduled appointment in the GroupWise Windows client
For more information, see the
www.novell.com/products/conferencing).
2 GroupWise System Requirements
GroupWise 8 system requirements are listed in the
www.novell.com/documentation/gw8).
In GroupWise 8 Support Pack 1, the following additional GroupWise client operating systems are
supported:
Windows 7
Mac OS 10.6 (Snow Leopard)
Novell Conferencing product Web site (http://
GroupWise 8 Installation Guide (http://
Novell
GroupWise 8 Support Pack 2
®
1

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Summary of Contents for Novell GROUPEWISE 8 - SUPPORT PACK 2 05-2010

  • Page 1 Improved WebAccess functionality Date range and category filters for the WebAccess Find feature Improved integration with Novell Teaming 2.1 Drag-and-drop in the GroupWise Windows client for transferring GroupWise items and files to a Teaming folder that is displayed in the GroupWise Folder List...
  • Page 2 Instructions IMPORTANT: If you are installing the GroupWise software in a cluster, refer to the GroupWise 8 Interoperability Guide (http://www.novell.com/documentation/gw8) for cluster-specific installation instructions before starting to install the GroupWise 8 Support Pack 2 software. 1 Download the NetWare/Windows GroupWise 8 Support Pack 2 compressed executable file to a temporary directory on your NetWare or Windows server: gw802_beta1_full_nlmwin_en.zip...

  • Page 3: Linux Installation

    4.1 Linux Administration Software Installation Instructions IMPORTANT: If you are installing the GroupWise software in a cluster, refer to the GroupWise 8 Interoperability Guide (http://www.novell.com/documentation/gw8) for cluster-specific installation instructions before starting to install the GroupWise 8 Support Pack 2 software.

  • Page 4: Installation Issues

    gw802_beta1_client_linux_en.tar.gz gw802_beta1_client_linux_multi.tar.gz 2 In a terminal window at your Linux workstation, change to the temporary directory, then use the following command to uncompress and untar the downloaded file: tar -xvzf filename.tar.gz The files are extracted to the root of the directory. 3 In a terminal window, become by entering and the...
  • Page 5 If you install GroupWise on multiple platforms, or if you run multiple versions (for example, GroupWise 6.5 or 7 and GroupWise 8 in the same GroupWise system), refer to the GroupWise Version Compatibility section in the GroupWise 8 Installation Guide (http://www.novell.com/ documentation/gw8) to make sure that the combinations you are using are supported.
  • Page 6 Use a UNC path instead, for example: \\NetWare_server\volume\grpwise\software If the UNC path also fails, use one of the following workarounds: Install the latest Novell Client for Vista from Novell Downloads (http://download.novell.com). Perform the installation from a Windows XP machine.
  • Page 7 Agent, WebAccess Agent, Monitor Agent) to a NetWare server from a Windows XP machine where Service Pack 2 has been installed, you must have the Novell Client 4.90 SP2 or later installed on the Windows machine. If you have an earlier Novell Client, the GroupWise Installation program claims that it cannot find some of the directories to which you want to install software.

  • Page 8: Administration Issues

    5.3.2 Domain Services for Windows Issues Starting with GroupWise 8 Support Pack 1, GroupWise is supported in a Domain Services for Windows (DSfW) environment. However, workarounds are required for two specific situations: The GroupWise Installation program cannot add GroupWise accounts to User objects if the User objects are located in a DSfW partition.
  • Page 9 GroupWise 8 system. Older drivers are not compatible. You can download the latest version of the GroupWise IDM driver from Novell Downloads (http://download.novell.com). For more information, see TID 7002222: “How is the GroupWise 8 Driver Configured for Identity Manager?” in the Novell Support Knowledgebase (http://www.novell.com/support). GroupWise 8 Support Pack 2...
  • Page 10 “eDirectory Admin User Surname on Windows” on page 11 6.2.1 eDirectory and Windows Support Versions of Novell eDirectory earlier than 8.8.4 are not supported on Windows Server 2008. 6.2.2 GWTSA and Duplicate Source Directories The GroupWise Target Service Agent (GWTSA) handles situations where the same directory names are used for backups on different volumes by numbering the instances.
  • Page 11 Support Pack GWTSA GroupWise System/1[DOM]Provo2: GroupWise System/2[DOM]Provo2: Each instance is numbered and is in all uppercase letters. After updating the GWTSA with GroupWise 6.5 Support Pack 1 or later, you must re-create your backup jobs because the path has changed. 6.2.3 Quotas on NSS Volumes If you use NSS volumes with quotas turned on, you must turn on quotas on all GroupWise directories.
  • Page 12 7.1 General Agent Issues “New View Files Now Overwrite Existing View Files” on page 12 “Evolution Compatibility with the POA and SOAP” on page 12 7.1.1 New View Files Now Overwrite Existing View Files When you update the POA software to GroupWise 8, updated view files are copied to the software distribution directory, but not to post offices.
  • Page 13 7.3.1 Non-root Agents on Open Enterprise Server for Linux Support Pack 2 On Novell Open Enterprise Server 2 and SUSE Linux Enterprise Server 10, services such as IMAP and IMAP SSL, which require port numbers below 1025, cannot be initiated or restarted after the GroupWise agents are running as a non- user.

  • Page 14: Client Issues

    “RSS Feed Format Limitation” on page 15 “Archiving over the Network” on page 16 “GroupWise/Teaming Compatibility” on page 16 “Novell Access Manager SSL VPN Compatibility Issue” on page 16 “Windows XP and Administrator Users” on page 16 “Windows XP and Power Users” on page 16 “Address Books Do Not Display in GroupWise When Installing GroupWise after Outlook...
  • Page 15 8.1.1 GroupWise Version Compatibility for Panels GroupWise 7 allows a maximum of two columns of panels. GroupWise 8 allows you to define additional columns of panels. If you define three or more columns of panels in GroupWise 8, then run an earlier GroupWise client, panels do not display correctly in the earlier GroupWise client and might need to be readjusted when you return to the GroupWise 8 client.
  • Page 16 Creating an archive on a network drive is supported only if the Novell Map Network Drive feature of the Novell Client is used to map a network drive from the user’s workstation to a NetWare server where the archive is located. Other configurations for archiving to network locations are not supported.
  • Page 17 3 Log back in to Windows. 4 Uninstall the GroupWise Windows client. 8.1.10 Address Books Do Not Display in GroupWise When Installing GroupWise after Outlook 2003 If you install Outlook, then install GroupWise, then uninstall Outlook, you must reinstall GroupWise in order to restore MAPI, which is uninstalled along with Outlook.
  • Page 18 As a result, if Notify is turned on and configured to play a sound for notifications or alarms, other programs cannot use the sound device as long as Notify is running. Novell is awaiting a Sun Java fix in order to resolve this problem.
  • Page 19 8.2.7 Running as root in Caching Mode If you run the Linux/Mac client in Caching mode as on Linux, you might encounter root synchronization problems with your master mailbox when you next run as a regular user. If pending requests from the session remain when you log in as a regular user, regular user requests are root backed up behind the...
  • Page 20 GroupWise 8. Platform Old Location New Location NetWare: sys:\novell\webaccess sys:\novell\groupwise\webaccess Linux: /opt/novell/groupwise/webaccess /var/opt/novell/groupwise/webaccess Windows: c:\novell\webaccess c:\novell\groupwise\webaccess If you have manually modified settings in your existing file in the old location, you webacc.cfg must make the same manual changes to the new file in the new location.
  • Page 21 Restart Apache to put the change into effect. 9.1.9 Updates to WebAccess Templates If you have created your own customized version of any of the WebAccess template files, you must copy your customized versions to the following directory for your platform: NetWare: sys:\novell\groupwise\webaccess\templates\webacc\css Linux: /var/opt/novell/groupwise/webaccess/templates/webacc/css Windows: c:\novell\groupwise\webaccess\templates\webacc\css In addition, if you have created your own customized versions of the WebAccess send.inc...
  • Page 22 If you install the WebAccess Agent as a Windows service, reboot the server, and then do a workstation login as an Administrator, the WebAccess Agent service might fail to start. If this occurs, update to the latest Novell Client. The Novell Client is available for download from the Novell Downloads Web site (http://download.novell.com).
  • Page 23 A patch for this problem is available in TID 2973639 in the Novell Support Knowledgebase (http:// www.novell.com/support). 9.2.6 SSL Certificate Location on NetWare in a Cluster When you specify the location of your SSL certificate file in a NetWare cluster, do not include the virtual server name.
  • Page 24 9.3.3 Conflict with GroupWise 7 Version of the WebAccess Application If you are updating from GroupWise 7, and if you have been using the Novell versions of Apache and Tomcat that were included with an early version of GroupWise 7, you might encounter problems displaying the GroupWise 8 WebAccess client Login page.
  • Page 25 10.1.1 Address Resolution Change Since GroupWise 6 In GroupWise 6 and its Support Packs, there was a problem with the address format used for sending to distribution lists and resources if you set Internet Addressing to one of the following formats (which are not appropriate for distribution lists and resources): first_name.last_name@Internet_domain last_name.first_name@Internet_domain...
  • Page 26 To resolve the error, start the X Window System and Open Motif before starting the Internet Agent with the --show switch. If you start the Internet Agent without the --show switch, you can use the Internet Agent Web console to monitor the Internet Agent from your Web browser. 11 Calendar Publishing Host Issues Section 11.1, “General Calendar Publishing Host Issues,”...

  • Page 27: International Issues

    GroupWise 8. Platform Old Location New Location NetWare: sys:\novell\gwmonitor sys:\novell\groupwise\gwmonitor Linux: /opt/novell/groupwise/gwmonitor /var/opt/novell/groupwise/monitor Windows: c:\novell\gwmonitor c:\novell\groupwise\gwmonitor If you have manually modified settings in your existing file in the old location, you gwmonitor.cfg must make the same manual changes to the new file in the new location.
  • Page 28 Section 13.2, “NetWare/Windows International Issues,” on page 31 Section 13.3, “Linux International Issues,” on page 31 13.1 General International Issues “Different Language Codes for Some Languages” on page 28 “Asian Address Book Issue” on page 28 “Default MIME Encoding Change” on page 29 “Double-Byte Character Restrictions”...
  • Page 29 1 Start GWCheck as described in GroupWise Check in Databases in the GroupWise 8 Administration Guide on the GroupWise 8 Documentation Web site (http://www.novell.com/ documentation/gw8). 2 Under Database Type, select Post Office. 3 In the Database Path field, browse to and select the post office directory.
  • Page 30 Character Set Number Language Windows default ISO default Arabic (Windows 1256) Baltic (Windows 1257) Central European (Windows 1250) Chinese Simplified (GB2312) Chinese Traditional (Big5) Cyrillic (K018-R) Hebrew (Windows 1255) Japanese (ISO2022-JP) Japanese (Shift-JIS) Korean (EUC-KR) Thai (Windows 874) Turkish (Windows 1254) UTF-8 7 Click Run to perform the conversion of user and resource databases from UTF-8 to the selected character set.
  • Page 31 13.1.6 Published Calendars with Extended Characters in Filenames On Windows, Mozilla-based browsers such as Firefox and Netscape do not handle extended character filenames correctly for published calendars. This is a browser problem, not a GroupWise problem. There is no workaround. In Safari on Macintosh, extended character filenames are not interpreted correctly.
  • Page 32 13.3.1 Display Problem with Agent Server Console Interfaces If you run the Linux GroupWise agents with an agent console interface in languages other than English, the logging information might not display correctly. The problem occurs if your language encoding is set to UTF-8. To determine your current language encoding, use the following command in a terminal window: locale You can change your language encoding in YaST:...
  • Page 33 14.3.2 Help Image Display on a Novell Access Manager Server If you display help from an agent Web console on a server where Novell Access Manager is installed, and if Access Manager is configured to use the Path-Based Multihoming option, the image at the top of the help topic does not display.

  • Page 34: Legal Notices

    Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
  • Page 35 Copyright © 2010 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher. For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/ company/legal/trademarks/tmlist.html).

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