Authentication Issues; Http 404 Errors; Section 8.1, "Authentication Issues - Novell IMANAGER 2.7.3 - ADMINISTRATION Administration Manual

8.1 Authentication Issues

Authentication is a complex topic, and your existing network infrastructure can affect your ability to
successfully perform an initial iManager login. The following facts can help you minimize
authentication-related difficulties. For more information about authentication-related topics, see
Novell's NMAS documentation (http://www.novell.com/documentation/nmas30/index.html)
eDirectory documentation
iManager authentication is a platform-dependent operation, meaning that it functions
differently depending on the platform on which iManager is running
NetWare servers: When iManager runs on a NetWare server (including OES NetWare) it
utilizes eDirectory's legacy authentication mechanism and the regular eDirectory password.
This mechanism does not support eDirectory's Simple Password or Universal Password
options.
Linux and Windows servers: When iManager runs on a Linux or Windows server it utilizes
eDirectory's legacy authentication mechanism and the regular eDirectory password. This
mechanism does not support eDirectory's Simple Password or Universal Password options.
iManager Workstation: iManager Workstation runs on a client workstation, either Linux or
Windows, and leverages the NMAS client that allows it to use Universal Password, if
configured.
iManager does not use LDAP for the initial iManager authentication process. It utilizes
eDirectory's proprietary authentication protocol. However, following initial authentication,
iManager can, create LDAP connections to eDirectory as needed to support directory access for
the installed plug-ins that require LDAP access.
iManager does not support authenticating with eDirectory's Simple Password.
You might encounter the following error messages when authenticating to iManager. Each error
message section discusses possible causes.
Section 8.1.1, "HTTP 404 Errors," on page 88
Section 8.1.2, "HTTP 500 Errors," on page 89
Section 8.1.3, "601 Error Messages," on page 89
Section 8.1.4, "622 Error Messages," on page 89
Section 8.1.5, "632 Error Messages," on page 89
Section 8.1.6, "634 Error Messages," on page 89
Section 8.1.7, "669 Error Messages," on page 90

8.1.1 HTTP 404 Errors

If you receive a 404 error the first time you attempt to access iManager, you need to verify the ports
that Apache is running on. Depending on how you installed iManager and whether you chose to use
Apache or IIS, the configuration file locations vary. Apache uses either the
ssl.conf
88 Novell iManager 2.7.3 Administration Guide
(http://www.novell.com/documentation/edir88/index.html).
file. Refer to the Microsoft documentation for information on IIS port settings.
and
file or the
httpd.conf