About This Guide - Novell IDENTITY MANAGER 3.6.1 - WORKORDER DRIVER IMPLEMENTATION GUIDE 18-12-2009 Implementation Manual

About This Guide

This guide explains how to install and configure the Novell
Chapter 1, "Overview," on page 9
Chapter 2, "Implementation Checklist," on page 15
Chapter 3, "Installing Driver Files," on page 17
Chapter 4, "Creating a New Driver," on page 19
Chapter 5, "Upgrading an Existing Driver," on page 27
Chapter 6, "Customizing the Driver," on page 29
Chapter 7, "Creating and Managing Work Orders," on page 35
Chapter 8, "Managing the Driver," on page 39
Chapter 9, "Troubleshooting Driver Processes," on page 41
Appendix A, "Driver Properties," on page 43
Appendix B, "Objects and Attributes Used," on page 49
Appendix C, "Schema and Policy Rules For Work Order Management," on page 51
Audience
This guide is intended for developers and administrators using Identity Manager and the WorkOrder
driver.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to www.novell.com/documentation/feedback.html and enter your
comments there.
Documentation Updates
For the most recent version of the Identity Manager WorkOrder Driver Implementation Guide, visit
the Identity Manager Documentation Web site (http://www.novell.com/documentation/
idm36drivers).
Additional Documentation
For documentation on other Identity Manager drivers, see the
site (http://www.novell.com/documentation/idm36drivers).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
®
Identity Manager WorkOrder driver.
Identity Manager Documentation Web
About This Guide 7