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Evonicfires E-LECTRA 32 Installation & User Manual

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INSTALLATION & USER MANUAL
/ E-LECTRA
E-LECTRA
32"
E-LECTRA ISS. 10
/ E-LECTRA
40"
50"
IMPORTANT
INSTRUCTIONS
/ E-LECTRA
/ E-LECTRA
60"
SAVE THESE
INSTRUCTIONS
70"
1

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Summary of Contents for Evonicfires E-LECTRA 32

  • Page 1 IMPORTANT INSTRUCTIONS INSTALLATION & USER MANUAL / E-LECTRA / E-LECTRA / E-LECTRA / E-LECTRA E-LECTRA 32" 40" 50" 60" 70" SAVE THESE INSTRUCTIONS E-LECTRA ISS. 10...
  • Page 2: Table Of Contents

    CONTENTS Safety Information and Warnings…….………………………………………………………..........………….…3 Disposal…………………..……………………………………………………………………………............…..4 Declarations..……………………………………………………………………………………..........…....5 Unpacking the Fireplace………………………………………………………………………………............…6 Unpacking the Fireplace - Quantities….……………………………………………………………………..........7 Side Panel Removal..................................8 Product Dimensions...................................10 Framing Dimensions..................................11 Installation....................................12 Front Glass Removal..................................15 Front Glass Installation................................16 Access Panel....................................17 Mounting....................................18 Control Options....................................20 Remote Control...................................21 Setup......................................22 Using the App....................................24 Heater Overview..................................25 Theme...
  • Page 3: Safety Information And Warnings

    IMPORTANT INFORMATION AND HEALTH & SAFETY When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all instructions before using the heater. • CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 4: Disposal

    PRODUCT INFORMATION DISPOSAL Recycle in accordance with Code of Federal Regulations (CFR), Title 40, Part 273. This device is classified as electrical and electronic equipment, and as such, it must not be disposed of with household waste. At the end of its lifecycle please take this product to an appropriate recycling center or collection point.
  • Page 5: Product Information

    PRODUCT INFORMATION ETL DECLARATIONS PRODUCT NAME RATINGS PRODUCT TYPE MANUFACTURED BY E-LECTRA 800 CK Fires Ltd, 1 Evonic House, Clifford Park, E-LECTRA 1000 Electric Fireplace (fan heater) Clifford Lane, E-LECTRA 1250 120 Vac, 60Hz Class I (5120 BTU) Stratford-Upon-Avon, Warks, E-LECTRA 1500 CV37 8HW, United Kingdom...
  • Page 6: Unpacking The Fireplace

    UNPACKING THE FIREPLACE There are a number of items that will be included in the packaging of the appliance. Once finished unpacking the fireplace, please ensure you have the following: Please see the following page for detailed breakdown of what is included in your packaging and where it will be located.
  • Page 7: Unpacking The Fireplace - Quantities

    UNPACKING THE FIREPLACE - QUANTITIES 32" 40" 50" 60" 70" ITEM DESCRIPTION LOCATION Fire Box Main box On top of fire Installation & User Manual box inside plastic sleeve On top of fire E-Smart Remote Control box inside plastic sleeve On top of fire AA Batteries for Remote Control box inside plastic...
  • Page 8: Side Panel Removal

    SIDE PANEL CONVERSION CHART 1-SIDED 2-SIDED 3-SIDED Appliance arrives in Appliance arrives in Appliance arrives in 1-sided configuration. 1-sided configuration. 1-sided configuration. Remove both side Identify which side needs Remove drywall kit from panels (Fig 1). to be removed to achieve both side panels.
  • Page 9 SIDE PANEL REMOVAL - 2 OR 3-SIDED CONVERSION All our built-in appliances are shipped as 1-sided models. To convert to 2-sided or 3-sided configurations, you simply need to remove the side panel(s) and re-attach the drywall kit. Unscrew and remove the side Re-attach the drywall kit(s) using the panel(s) from the side/s of the same fixing points (Fig 2).
  • Page 10: Product Dimensions

    PRODUCT DIMENSIONS AND WEIGHTS Opening Opening Model Depth (D) Width (W) Height (H) Width Height Weight (OW) (OH) 11 3/8" 70 9/32" 23 7/64" 68 15/16" 16 19/64" 155lbs 1-Sided 70" 11 3/8" 60 7/16" 23 7/64" 59 1/4" 16 19/64" 135lbs 1-Sided 60"...
  • Page 11: Framing Dimensions

    FRAMING DIMENSIONS The following framing information applies to combustible and non-combustible framing material. The diagrams presented are for illustrative purposes only. There are multiple approved framing scenarios. A flush application is not the only permitted application. The fireplace may be recessed into the wall. Refer to diagrams and values below and in the following pages for details.
  • Page 12: Installation

    INSTALLATION AND FRAMING REQUIREMENTS CHECKS BEFORE INSTALLATION Before installing the appliance please read and take into account the following important requirements; • Ensure the appliance is properly installed before the heater is used. • Consult a qualified professional to check the structure of the installation site. •...
  • Page 13 INSTALLATION METHOD - SECURING TO FRAME The appliance will come with 4 shipping brackets attached to the bottom - 2 on the front and 2 on the back (Fig 1). These shipping brackets can also be used to secure the fireplace to your outer frame. Leave these in place if you wish to secure your fireplace to the framework using the brackets provided.
  • Page 14 Screw the two top mounted brackets to the wall (Fig 4). We supply masonry fixings for screwing into brick, however if you are screwing into timber, drywall, or another material, X8 appropriate fixings will need to be sourced by the customer/installer. You can now construct your stud wall/s around the appliance in the design of your choosing.
  • Page 15: Removing The Front Glass

    REMOVING THE FRONT GLASS First remove the bottom glass retainer bar by simply lifting out of place (Fig 1). Then you can remove the top retainer bar by unscrewing the hardware (Fig 2). Please note: Support must always be provided to the glass when removing the top retainer bar to prevent it falling forward and causing damage or injury.
  • Page 16: Front Glass Installation

    INSTALLING THE FRONT GLASS PANEL - ALL MODELS Start by wiping the glass to remove any dust or marks using a clean, dry microfiber cloth Apply the suction cup to the glass and position the bottom edge of the glass first, then pivot the glass into the appliance (Fig 1).
  • Page 17: Access Panel

    ACCESS PANEL The inclusion of a small access panel is optional, but it is highly recommended as it allows for access to the fireplace’s power cord during servicing or fault-finding. The access panel can be any size, however to keep it discreet we advise around 5"...
  • Page 18: Tv Mounting

    TV MOUNTING GUIDELINES The decision to install a television above an Evonic fireplace is up to the discretion of the owner. Manufacturers may specify that their product should not be installed on, near or above a heat source. Evonic will not be held liable for any adverse effects on a TV, artwork or other equipment located near the Evonic fireplace.
  • Page 19 RECESSED TV/ARTWORK When the TV is mounted on a wall that recesses over fireplace, the TV must be at least 8" from the top of the fireplace glass viewing area. This can be achieved in two ways, the first being to create a narrower top frame that sits back from the front of the fireplace (Fig 1).
  • Page 20: Operation

    OPERATION There are two ways to control all the features of your Evonic appliance - remote or App control. APP CONTROL REMOTE Our remote handset comes automatically paired and ready to operate straight out of the box. If you choose to control your appliance via the E-smart Cloud App your internet router and smart device should meet the following minimum requirements - Wi-Fi Router •...
  • Page 21: Remote Control

    REMOTE CONTROL 1. Remote Control/Handset Pairing Process: After turning on the fireplace with the rocker switch, there is a 60-second pairing window. This window begins after a beep, which occurs 15-20 seconds after the fireplace is switched on. After the first beep, press the ‘Heater ON’ button for 5 seconds until you hear a second beep. The pairing is now complete. Change Log Color Effect Fireplace ON/OFF Log Color Brightness Down...
  • Page 22: App Setup

    APP SETUP ON/OFF SWITCH Make sure that your fireplace is plugged in and the mains power is on. Download the E-Smart Cloud app from Then turn on your fireplace by pressing the Apple Store, or Google Play Store. the ON/OFF switch to the ‘ON’ position. Open the Settings panel on your device Open the E-Smart app on your device.
  • Page 23 CONTINUED your-email@mail.com Open the settings panel on the app’s Scroll down to the ‘IoT Registration’ section and fill in your email address and create a Home Screen. password. Press ‘Save’. Then select the grey wi-fi button. Home WiFi The pairing process between your device, the Select your router from the drop down box, and fireplace, and your router will now take place.
  • Page 24: Using The App

    USING THE E-SMART APP WiFi signal strength Turn fireplace ON/OFF Timer settings Fire settings Turn fireplace heater ON/OFF SCREEN NAVIGATION On the home page of the E-smart Cloud App you can see the name of your fireplace, the chosen temperature, and the actual temperature. On the right side you can turn the lights in the fireplace on and off, and also turn the heater on and off.
  • Page 25: Heater Overview

    HEATER OVERVIEW Back to homepage Increase Temperature Target Temperature Decrease Temperature Turn fireplace ON/OFF Turn fireplace heater ON/OFF Go to Timer Go to Theme settings settings SCREEN NAVIGATION The Heater overview screen allows you to access all the key features of your fireplace. From this page you can turn your heater and fireplace ON/OFF and control temperature settings.
  • Page 26: Theme Overview

    THEME OVERVIEW Back to homepage Choose flame style Adjust elements Choose log light style Adjust brightness Choose fuelbed style Adjust elements Go to Heater settings Go to Timer settings SCREEN NAVIGATION The theme overview page is where you can control all of the color options your fireplace has. From here, you can adjust Flame, Log &...
  • Page 27: Timer Overview

    TIMER OVERVIEW Fire timer Heater timer Set desired time Set desired Save to add Go to Heater timer settings Go to Theme settings SCREEN NAVIGATION To add a new timer, start by pressing the icon To set up a timer, first select fire or heater. Under time, choose your desired start and end time using the 24-hour time format.
  • Page 28: Pairing With Amazon Alexa

    Single press Search and type in evonicfires. Single press Search and type in evonicfires. Now on the Evonicfires Halo skill page you can Now on the Evonicfires Halo skill page you can Select the Evonicfires Halo skill icon to open.
  • Page 29 CONTINUED... Enter the log in details that you previously Enter the log in details that you previously After a few moments your account will be After a few moments your account will be entered in the app set up process, and single entered in the app set up process, and single linked, once this is done you can single press linked, once this is done you can single press...
  • Page 30: Pairing With Google Assistant

    CONNECTING TO GOOGLE HOME Once your fire is installed, and switched on, Once your fire is installed, and switched on, Single press Set up Device on the pop up list. Single press Set up Device on the pop up list. download and open the Google Home app.
  • Page 31 CONTINUED... Type in Evonic Fires, single press search and Type in Evonic Fires, single press search and Once in the Evoflame log in page, enter the Once in the Evoflame log in page, enter the then select the Evonic Fires E-Smart icon. then select the Evonic Fires E-Smart icon.
  • Page 32: Updating Your Fire

    UPDATING YOUR FIRE AND LOGGING OUT Update your fire by clicking on the triangular icon. Do not turn your fire off until it is complete It may take up to 10 minutes to update. E-lectra e-lectra 74 F To log out of the e-smart cloud app, on your home screen you need to press the ‘log out’...
  • Page 33: Problems Connecting

    PROBLEMS CONNECTING If you are having problems connecting your fireplace with your device and router please try the following steps to fix the issue. There are also some suggestions to help diagnose connection problems located within our troubleshooting guide located on page 43.
  • Page 34: Voice Control Commands

    COMMANDS FOR AMAZON ALEXA When using Amazon Alexa or to control your appliance settings remember to substitute the words ‘the fire’ for whatever you have named your appliance. TURNING THE APPLIANCE ON AND OFF “Alexa, turn fire on.” / “Alexa, turn the fire off.” TURNING THE HEATER ON AND OFF “Alexa, set fire heater to auto.”...
  • Page 35: Setup Method

    FUEL BED MEDIA QUANTITY Model Vermiculite Wood Chippings X 1.5 E-lectra E-lectra E-lectra E-lectra E-lectra SETUP METHOD We suggest adding your fuel bed media before setting up your logs. The below images are an example of how to apply the vermiculite and wood chippings. Like the logs, there is no right or wrong way to apply your media, this is just a suggestion.
  • Page 36: Log Setup

    LOG SETUP Woodland Each unit is supplied with a specific log set in either a Woodland or Silver Birch finish. Before you begin to setup your logs, please use the images below and check you have the correct number of logs for your particular model.
  • Page 37 50" 60" 70"...
  • Page 38: Color Coding For International Wiring

    COLOR CODING - INTERNATIONAL WIRING Single Phase Line 3-Phase Line (L1) 3-Phase Line (L2) 3-Phase Line (L3) Neutral Protective Ground / Earth (PG, PE) Use this color in case of a second hot (active). These colors are not required by the NEC, but have been adopted as local practice.
  • Page 40: Warranty

    WARRANTY 5-year warranty – 1 year parts & labour + 4 years parts supplied To receive your Extended Warranty your appliance must have been purchased from an authorised Ortal stockist and in the event of a warranty claim, proof of purchase must be provided to ensure the appliance is within its warranty period.
  • Page 41 WARRANTY EXCLUSIONS AND LIMITATIONS Repaired or replaced products are covered only for the remainder of the original warranty period. In the event of a claim being made, this must be reported to Ortal within 14 days of the fault occurring/being noticed.
  • Page 42: Troubleshooting Guide

    TROUBLESHOOTING GUIDE FAULT POSSIBLE CAUSE SOLUTION Power lead has become Ensure the power lead has been disconnected. adequately plugged in. ON/OFF switch not turned to the Double check the position of the ON/ No power to appliance ON position. OFF switch. Check fuse box.
  • Page 43 FAULT POSSIBLE CAUSE SOLUTION Fan unbalanced. Call customer service. Fan catching on housing while Noisy heater Call customer service. turning. Fan has come loose from cradle. Call customer service. Router may be too far away from Re-position the router if possible or unit.
  • Page 44 CK Fires Ltd / Evonic Fires 1, Evonic House, Clifford Park, Clifford Lane, Stratford-on-Avon, CV37 8HW Tel: +44 (0)1789 263868 Fax: +44 (0)1789 293080 Email: sales@evonicfires.co.uk www.evonicfires.co.uk...

This manual is also suitable for:

E-lectra 40E-lectra 50E-lectra 60E-lectra 70