Chapters
Table of Contents
Troubleshooting
Related Manuals for SMART SBID-GX186-V2
Summarization of Contents
Important Information
Safety Warnings and Cautions
Lists critical safety warnings for installation and use, including fire and electrical hazards.
Usage and Environmental Guidance
Provides cautionary advice on usage, environment, condensation, and ventilation.
Power Requirements and Notes
Details normal operating power requirements and important notes for display usage.
Chapter 1 Welcome
Guide Overview and Purpose
Explains the guide's content, intended audience, and purpose.
Display Features and Components
Introduces the display's interactive features, touch capabilities, and physical components.
Available Accessories
Lists and describes optional accessories for the SMART Board GX display.
Chapter 2 Installing the Display
Site Preparation and Handling
Covers moving, packaging, and preparing the display for installation.
Wall Mounting Procedures
Details selecting a location, hardware, and mounting the display on a wall.
Stand Mounting Procedures
Guides on installing the display on various types of stands.
Network Connection and Configuration
Covers connecting to a network and configuring settings for updates.
Chapter 3 Connecting Computers and Other Devices
Installing SMART Software
Lists and describes software included with the display for connected computers.
Connecting Computers and Peripherals
Guides on connecting computers, USB drives, audio, and other devices to the display.
Connector Panel Identification
Details the location and function of the display's rear and front panel connectors.
Chapter 4 Maintaining the Display
Powering On and Off
Instructions for turning the display on, off, and into standby mode.
Cleaning and Ventilation Best Practices
Procedures for cleaning the screen, sensors, and maintaining proper ventilation.
Firmware Updates and Pen Replacement
Guides on updating system firmware and replacing worn pen nibs.
Chapter 5 Troubleshooting the Display
General Troubleshooting Steps
Initial steps for resolving common display issues and contacting support.
Screen and Power Problems
Addresses issues with the display not turning on or the screen being blank.
Audio, Touch, and Pen Malfunctions
Solves problems related to sound, touch input, and pen functionality.
Software and Module Issues
Troubleshoots problems with SMART software and OPS modules.
Chapter 6 Troubleshooting Tools and Apps
Resolving Whiteboard and Browser Issues
Guides on troubleshooting the Whiteboard and Browser apps.
Resolving Screen Share and File Manager Issues
Addresses problems with Screen Share and File Manager functionalities.
Appendix 7 Adjusting Display Settings
Network Configuration
Details how to connect and configure Wi-Fi and Ethernet networks.
Personalization and Input/Output Settings
Covers wallpaper, menus, sound output, and input device settings.
System, Application, and Regulatory Settings
Manages system settings, app permissions, storage, and regulatory information.
Appendix 8 Adjusting Input Settings
Source and Advanced Input Settings
Guides on selecting input sources and adjusting advanced settings.
Display and Image Adjustments
Covers brightness, contrast, image scaling, and color modes.
Appendix 9 Managing Display via RS-232
Serial Interface Setup and Commands
Covers configuring the serial interface and basic command structure.
Specific RS-232 Control Commands
Details commands for power, input, brightness, volume, and other controls.
Asynchronous Messages and Firmware Commands
Explains asynchronous messages and firmware version commands.
Appendix 11 Disabling Embedded OS and Inputs
Disabling the Embedded OS
Instructions for disabling the built-in Android OS and other inputs.
Certification and Compliance
Regulatory Statements (FCC, ISED, EU)
Contains FCC, ISED (Canada), and EU compliance information and statements.
Hardware Environmental Compliance
Details WEEE, battery disposal, and perchlorate material information.
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