Smartcard Reader Is Not Recognised; Smartcard Pin Forgotten; Smartcard Lost; System Will Not Resume Operation - Fujitsu FPCM35351 User Manual

Troubleshooting and tips

SmartCard reader is not recognised

Cause
Chip card inserted incorrectly.

SmartCard PIN forgotten

Cause
PIN forgotten

SmartCard lost

Cause
SmartCard lost

System will not resume operation

Cause
The battery is faulty.
The battery is flat.
Critical temperature limit exceeded.
60
Troubleshooting
► Make sure you have inserted your SmartCard into
the SmartCard reader with the chip facing upwards.
► Check whether the SmartCard you are using is
supported. Your SmartCard must comply with the
ISO standard 7816-1, -2, -3 and -4.
Troubleshooting
► If you are working in a network, contact your system
administrator, who can unlock your notebook with a
Supervisor PIN.
Troubleshooting
► If you are working in a network, contact your system
administrator, who can boot your notebook with a
Supervisor SmartCard.
Troubleshooting
► Switch the notebook off.
► Install a charged battery.
► Charge the battery.
or
► Install a charged battery.
or
► Connect the notebook to a mains outlet using the
mains adapter.
► Move the Tablet PC to a cooler location.
► Allow the device to cool to the permitted
temperature.
A26391-K279-Z220-1-7619, edition 1